# ASPCA Pet Health Insurance > Mobile app for managing ASPCA pet health insurance claims and benefits. (iPhone/iPad app by Crum & Forster Pet Insurance Group.) - Source: https://appshunter.io/ios/app/aspca-pet-health-insurance/id1264707508 (this page in markdown: same URL + `.md`) - Developer: [Crum & Forster Pet Insurance Group](https://appshunter.io/developer/1264707507) - Category: Finance - Price: Free - Rating: 2.10/5 from 24 App Store ratings · 92 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 41 MB - Languages: American English - Released: 2017-08-10 - Data updated: 2026-09-03 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/aspca-pet-health-insurance/id1264707508/reviews.md ## What is ASPCA Pet Health Insurance? Submit pet insurance claims quickly right from the ASPCA Pet Health Insurance app! Remember the quicker you get your claims in, the sooner we can start processing them. Our customers can also see their benefits, find a vet, and much more with this easy to use app. With this app, you can: * Submit claims even before you leave the vet—just open the app, enter a little info, and take a picture of the invoice * Track the status of claims * Review your benefit information * Pay bills and see your billing history * Update contact info * Find a vet clinic nearby—save it to your favorites to add to claims easily * Sign up for direct deposit * Find answers to FAQs * Contact us for assistance Our pet insurance app is designed to help you get the most value from your plan—and make it as simple and convenient as possible. Not a customer? Use the app to get a free pet insurance quote for your pet or visit www.aspcapethealthinsurance.com. ## Key features - Submit claims quickly - Track claim status - Review benefit information - Find a vet nearby - Pay bills and view history - Update contact information ## Recent user reviews (10 of 92) All indexed reviews: https://appshunter.io/ios/app/aspca-pet-health-insurance/id1264707508/reviews.md ### 1/5 — Awful Worse Claims Department *2026-08-31, version 2.9.97* Customer service is unresponsive. Have not received “credit” toward our deductible despite our vets sending in documentation that meets the criteria. It’s been at least 5 weeks trying to resolve my claims. Switched from another company because the rates were better but I’m going to cut my losses and go back. ASPCA IS AWFUL! ### 4/5 — Thankful for the payout (on $2477), decent app too. *2026-04-19, version 2.9.97* Edit: the price goes up unannounced. I’m now paying around $80 for just my dog. Still it’s peace of mind, but I don’t like unannounced and no-reason price hikes. The app doesn’t ~do~ much, but it shows me the info I want. My account, pets, payment history, the basics. As for the service, I unfortunately had to use aspca on April 1, 2024. My cat went to the cosmos. For my dog and my cat, the total monthly bill was less than $70, with a $250 deductible, 80% reimbursement, and $5000 limit for each. I signed up November 2023, begrudgingly, because it’s a continual payment for effectively nothing in return while my pets are healthy. But when my cat got sick way faster than I could keep up with, and vets couldn’t keep him alive, aspca did come through. It took a month or two of staying on top of them, and having my cat’s medical records available. But as long as there’s no pre-existing medical history on the cause of his death, which there wasn’t, aspca paid out. The emergency vet’s cost for their efforts and management of the body, was $2477. ASPCA paid me just more than $1900, even after just five months. I paid aspca no more than $350 so far, and they gave me $1900+. That’s such a major help in my current living situation. I’d be stuck with that bill for YEARS if not for aspca (and a shoutout to CareCredit). I’m gonna say “thank you for the financial aid” in the form of this app review, and by paying them $45ish/mo for my dog until he crosses the rainbow bridge. It stings to start pet insurance if you’re not middle-class or up, but you need to start it. Add seaweed to your ramen, and keep your furry angels well. ### 1/5 — Will charge you even if you don’t want the service anymore !! *2026-03-17, version 2.9.96* They stopped charging me in 2025 as the service sucks. You have to have it for 3-6 months prior to being able to make a claim which renders the insurance useless. Every time my pet has had an emergency they were unwilling to assist in payment so I stopped paying. No option to close the service and if you attempt to call their customer service line it won’t connect you to anything. In 2026 they picked up charging me again but charged me twice in one month for 127 dollars even though I had only been paying 60 something, I made a claim against it and they went ahead and charged me another 65 dollars. Do not choose this place! They don’t care about your pets! They just care about money!! ### 2/5 — Glitches *2026-02-21, version 2.9.96* It used to be sooo easy to submit a claim on the member site. It has become nearly impossible. I keep getting the "hang tough we're working on it" freeze and I either have to re-enter the information or it won't let me. Entering a claim on the website by email is much more time consuming to start with. I have been happy until now...been with ASPCA for five years. Please fix the member site glitches! ### 2/5 — App/Website Update Sucks *2026-02-18, version 2.9.96* I never used to have a problem with this app or the website, but ever since they did the update that requires a verification code it doesn’t work. The app won’t pop up with a window to input the code and when I try to do it via the website it doesn’t let me hit the submit button after entering the code. ### 1/5 — DO NOT USE THIS INSURANCE *2026-02-17, version 2.9.96* This is the worst insurance ever!! This people does not explain you their real coverage or when it actually starts. If you do a claim before 15 days, they will not cover your pet at that time, and they will not do it ever in their life. Because it is in the “record” that you pet had it before the 15 days period. Before you do anything, it is better to call as you will cancel the coverage and they will tell you all the real policies. I DO NOT RECOMMEND THIS INSURANCE ! ### 1/5 — Horrible service and they just steal your money *2025-10-27, version 2.9.92* I would give them zero stars 🤮🤮🤮 Horrible service and they just steal your money. They're good at collecting monthly payments, but when I requested reimbursement for services generated due to an emergency with my cat, I never received the reimbursement. I still wasted my time because they asked me for receipts and medical reports over and over again via email, and I got tired. It's better to cancel your insurance. I don't recommend it. ### 1/5 — Update needed *2025-08-19, version 2.9.92* This app is absolute trash! I can’t log in on the app Itself however I can log in if I Google it. Get it together! ### 5/5 — The best!! *2025-06-09, version 2.9.9* I’ve used ASPCA insurance for all of my pets for about 5+ years and have had nothing but a good experience!! if it was not for them my pets would not have made it through a lot of illnesses. Thank you ASPCA for all that you do!! ### 1/5 — Waste of money *2025-03-22, version 2.9.7* I wish I had anything good to say about ASPCA considering I pay $150 a month for it. They will do anything BUT help you. There has been numerous times I have tried to reach out. They either don't reimburse with claims or they do as little as they can. And believe me, I have spent hours studying my plan and they still under reimburse me AND oh god if you want to appeal the claim… good luck. It takes 60-90 business days. find somewhere else!! And if aspca sees this contact me. ## Frequently asked questions about ASPCA Pet Health Insurance ### What can I do with the ASPCA Pet Health Insurance app? The app allows you to quickly submit pet insurance claims, track their status, review your benefit information, pay bills, update your contact details, and find nearby veterinarians. You can even submit claims before leaving the vet's office by taking a picture of your invoice. ### How do I submit a claim through the app? To submit a claim, open the app, enter the necessary information, and take a picture of your invoice. This can be done even before you leave the veterinary clinic, streamlining the reimbursement process. ### Is the ASPCA Pet Health Insurance app free to use? Yes, the app is free to download and use for existing customers. It is designed to provide convenient access to your pet insurance policy details and claim management features. ### Can I find a veterinarian using the app? Yes, the app includes a feature to find veterinary clinics nearby. You can also save your preferred vets to your favorites for easier claim submission in the future. ### What if I'm not a customer yet, can I still use the app? If you are not yet a customer, you can use the app to get a free pet insurance quote for your pet. For full policy management features, you will need to be an ASPCA Pet Health Insurance customer. ## Version history (last 5 releases) ### 2.9.97 — 2026-03-26 Various updates and bug fixes. ### 2.9.96 — 2026-02-11 Various updates and bug fixes. ### 2.9.95 — 2026-01-08 Various updates and bug fixes. ### 2.9.93 — 2025-10-28 Updates and bug fixes. ### 2.9.92 — 2025-07-12 Updates and bug fixes ## Apps similar to ASPCA Pet Health Insurance | App | Rating | Price | Category | | --- | --- | --- | --- | | [MetLife Pet](https://appshunter.io/ios/app/metlife-pet/id1534969901) | 4.6 (25,849) | Free | Finance | | [Lemonade Insurance](https://appshunter.io/ios/app/lemonade-insurance/id1055653645) | 4.8 (85,992) | Free | Finance | | [CareCredit Mobile](https://appshunter.io/ios/app/carecredit-mobile/id1031312446) | 4.8 (62,796) | Free | Finance | | [Scratch Plans](https://appshunter.io/ios/app/scratch-plans/id1492643953) | 2.9 (50) | Free | Finance | | [Healthy Paws App](https://appshunter.io/ios/app/healthy-paws-app/id849105071) | 4.4 (454) | Free | Finance | | [Pets Best Pet Health Insurance](https://appshunter.io/ios/app/pets-best-pet-health-insurance/id1177692522) | 4.6 (8,988) | Free | Finance | ## More apps by Crum & Forster Pet Insurance Group - [Hartville Pet Insurance](https://appshunter.io/ios/app/hartville-pet-insurance/id1466077131) - [Spot Pet Insurance](https://appshunter.io/ios/app/spot-pet-insurance/id1480854676) All apps by Crum & Forster Pet Insurance Group: https://appshunter.io/developer/1264707507 ## Related topics [aspca pet health insurance](https://appshunter.io/ios/topics/aspca-pet-health-insurance) · [aspca](https://appshunter.io/ios/topics/aspca) · [aspca pet insurance](https://appshunter.io/ios/topics/aspca-pet-insurance) · [aspca insurance](https://appshunter.io/ios/topics/aspca-insurance) · [my pet insurance](https://appshunter.io/ios/topics/my-pet-insurance) · [aspaa](https://appshunter.io/ios/topics/aspaa) · [figo pet insurance](https://appshunter.io/ios/topics/figo-pet-insurance) · [pet health insurance](https://appshunter.io/ios/topics/pet-health-insurance) · [lemonade pet insurance](https://appshunter.io/ios/topics/lemonade-pet-insurance) · [united insurance group](https://appshunter.io/ios/topics/united-insurance-group) · [petgpt](https://appshunter.io/ios/topics/petgpt) · [pet insurance](https://appshunter.io/ios/topics/pet-insurance) · [pet insurance pumpkin](https://appshunter.io/ios/topics/pet-insurance-pumpkin) · [embrace pet insurance](https://appshunter.io/ios/topics/embrace-pet-insurance) · [my banfield](https://appshunter.io/ios/topics/my-banfield) · [petsbest insurance](https://appshunter.io/ios/topics/petsbest-insurance) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*