# Aspect Health — user reviews > 88 indexed App Store user reviews of Aspect Health by Aspect Health Global Inc., rated 3.71/5 from 147 ratings. - Source: https://appshunter.io/ios/app/aspect-health/id1597252849/reviews - App overview in markdown: https://appshunter.io/ios/app/aspect-health/id1597252849.md - Rating breakdown: 5★ 90 · 4★ 5 · 3★ 3 · 2★ 3 · 1★ 36 ## What do users think of Aspect Health? Overall sentiment: negative **Pros** - 👍 User-friendly app - 🚀 Helpful insights and data - 💡 Personalized coaching - 🤝 Supportive health professionals - ✨ Visible results and improvements **Cons** - 🐛 Frequent app crashes and bugs - 💰 Lack of transparency in pricing and subscription model - 🔒 Difficulty cancelling subscription - 🕰️ Slow customer support response times - 📉 Inconsistent sensor performance and reliability **Commonly reported bugs** - App freezes and crashes on launch - Sensor data not syncing properly - Subscription charges not matching advertised pricing - Inability to access account and profile information - Compatibility issues with newer device models **Most requested features** - Easier subscription management and cancellation process - More transparent pricing information upfront - Improved app stability and performance - Integration with other health tracking apps and devices - Expanded coaching and educational resources ## Newest reviews (14 of 88) ### 1/5 — Horrendous hidden costs *2025-06-11, version 2.9.9* Aspect health is the definition of dark UX. I signed up for a 3 month subscription and only after signing up for that description did it become clear that price was only for the app and not for the glucose monitor. Glucose monitors were then another $119/month on top of the $60 I spent on the app description. Dissatisfied that I wouldn’t really be able to use this app without a glucose monitor and without the budget to purchase one, I tried to look into cancelling. There’s no easy “cancel my subscription button” and I come to find out after chatting that if I were to quit now i’d be charged $279?! They say this is for upfront costs but what cost is that? I’ve gotten 3 messages from a coach all saying about the same thing and everything else i’ve done on my own. This is absolutely ridiculous and honestly taking advantage of people trying to better their health with a budget in mind. ### 1/5 — SCAM SCAM SCAM *2025-06-06, version 2.9.9* DO NOT DOWNLOAD OR PAY FOR THIS PROGRAM AT ALL!!! This is a total scam. They are preying on women’s insecurities and health to get money. I took the quiz on an ad that popped up and was hopeful that maybe I would get some help dealing with my postpartum hormones and baby weight. The quiz itself seemed legitimate and once you’re done you’re immediately made to pay for a subscription for the app. I figured it was a one time thing until the next billing cycle, but NO once you make that first payment they make you pay for everything within the app so you have absolutely ZERO access to any help unless you pay for everything else. So I literally paid for them to send me an email telling me to make an account. This is so so terrible. Whoever created this app should be punished for fraud!!! DO NOT BUY DO NOT BUY DO NOT BUY!! ### 1/5 — SCAM!!!! HUNDREDS OF DOLLARS TO CANCEL! *2025-05-20, version 2.9.9* THIS IS A SCAM!!! it's around $500 to cancel even without getting any services!! ### 1/5 — Run! *2025-05-17, version 2.9.8* I paid $249 for 6 month access to this app to track my glucose and the app, 75% of the time, fails to load/open. 50/50 if it reads the data when the sensor is scanned. There’s a ludicrous early cancellation fee. The data is nice when it works. Customer Support provides an ai guided canned answer and getting in touch with someone who can help is a nightmare. They are a long way from being a leader in the consumer cgm industry. There are other players in the game. Check them out instead. ### 1/5 — Scam! *2025-05-12, version 2.9.8* Horrible company. I was excited to sign up. After getting two orders and not having time to focus on it like I would like to I asked them to pause my membership. They completely ignored me twice. Some cancelled and then they say they are charging me a cancellation fee. I will be calling my bank today to dispute all charges. ### 1/5 — Scam *2025-05-10, version 2.9.8* This is a scam they are not upfront about pricing and the cancelation policy is not clear ### 1/5 — Help! *2025-05-10, version 2.9.8* The app is driving me crazy the last week or so!!! Refuses to load and if it ever loads it is ridiculously slow. No access to my data except through the phone app. No access to my coach either - terrible! ### 1/5 — Constantly crashing *2025-05-05, version 2.9.8* The app is constantly crashing, it’s slow as molasses you don’t know if something has actually registered or not. It’s so annoying and frustrating Day 2 of using the app, all the data I was able to painfully add yesterday is deleted. What’s the point of paying to work with a coach if you can’t work with the coach. I wish I had done more research on companies, because this is inexcusable ### 1/5 — Love the health care provider, the app is a different story *2025-05-02, version 2.9.8* Half the time, I can’t get the app to even open up on my phone. I’m on the latest software and have a phone that is less than 3 years old. The app isn’t user friendly, and I have to repeatedly google how to find things because the AI assistant is useless. I wish the app was as awesome as the health care providers offering solid advice. I’ll stick with the company because of them, but the app is a disappointment. ### 1/5 — Small 1st month Only, no CGM, huge cancellation fee if you cancel before you plan is up *2025-04-14, version 2.9.8* Don’t do it. Draw you in with a small fee, but then doesn’t include the CGM. Also that small fee is only for the 1st month. Then if you cancel you need to pay a huge fee or pay roughly $240 until the plan is up. ### 1/5 — Scam *2025-04-11, version 2.9.6* The worst app I’ve ever used. Complete scam and charged insane amount of money and said it would be less! ### 1/5 — Scam *2025-04-03, version 2.9.6* I never write reviews. But I am this time. This is the prettiest scam I have ever seen. First they advertise it as $126 for a 6 month program. What they don’t tell you is that it’s $126 for the FIRST MONTH and then you have to pay $240 every month after that. If you try to cancel before your 6 months is up that’s another $400 something to get out of the “commitment” you didn’t even know you signed up for. I’m 2 weeks in and have yet to receive my CGM. I’ve been told 3 separate times that I’ll get a tracking number in the next 24 hours. Spoiler alert, it never comes. So do yourself (and your wallet) a favor and RUN NOW! Go on Amazon and get a CGM for $100…. ### 1/5 — Doesn’t work on my IPhone 15 plus *2025-03-19, version 2.9.3* I was excited about getting started but the app doesn’t work properly. After scanning the sensor and waiting 1hr it still wouldn’t update. I restarted my phone and now it doesn’t let me back into my profile to scan anything 🥲 ### 1/5 — Scam- read fine print *2025-03-13, version 2.9.3* The offer is completely misleading. They lead you to believe you are being changed and introductory price and can cancel, which you can— with over a $400 fee. When I mentioned how I felt about this I was told “ that is what was communicated in the terms of agreement” and pretty much told too bad. They will only communicate with you over email too which is frustrating. The app itself offers pretty much nothing you couldn’t figure out yourself if given a prescription from your doctor for a CGM sensor ( it’s a lot cheaper too). Hope this helps someone not have this happen to them. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam! Scam! Scam! *2026-02-11, version 3.1.2* Like many others have stated this is a scam to get your payment information and they will just continue to charge you with no way to cancel. Their helpdesk page now also doesn’t exist. Do not use this company whatever you do just don’t. ### 1/5 — Just no *2025-12-07, version 3.1.2* The technical support isn’t great, and the app doesn’t have the areas it mails such as how you cancel. And then to boot you can talk to tech sit and say I don’t want this app renewing and they do it anyway. This has not been a positive experience from day 1 and 6 months later it’s an absolutely not. ### 1/5 — SCAMMMMM ! *2025-12-02, version 3.1.2* This app is a scam. Charges you for things that are supposed to be included. There is no way to unsubscribe or cancel subscription. The ‘help’ is an AI chatbot that sends screenshots to walk you through unsubscribing- however the app is not set up to show those pages. Please do not download! ### 1/5 — Underwhelmed *2025-11-29, version 3.1.2* More expensive for less than advertised. Only have tech support M-F 9-5. Have had multiple issues with sensors. The coaching isn’t as often as advertised either. Readings and trainings are general and non specific to you. ### 1/5 — Avoid this app *2025-09-23, version 3.1.0* Lured me in with a “promotion”. I signed up for a one-month plan only to check it out. Suspicious that they charge you just to use the app, and for the additional equipment that actually makes the app functional it would cost hundreds more. I tried to see if just the app itself would be useful without the extra equipment. I didn’t find it useful at all. The real kicker is Aspect has been trying to charge me for multiple months now, though I only signed up for one month. Trying to contact support to cancel is a scam - they say there’s an option to cancel under profile, but there’s literally nothing there but my basic info. Do not be lured in. Look around and see there are many better options. ### 1/5 — AVOID AT ALL COST! Scam scam SCAM! *2025-09-18, version 3.0.3* Paid for a 1 month subscription and 1 CGM- since it is not included with the subscription. Paid for the app, fine, but did not receive my glucose monitor until half of way through the trial after back and forth with customer service. Get the CGM and it’s faulty after a few hours. Reach out to customer service again and receive a replacement with no issue… HOWEVER at this point my month is almost up, so I’m like okay let me go an extend my subscription- before I could even do that I was completely shut out of the app with no access to anything and no way to utilize my CGM. I reach out to customer support AGAIN and got the run around. Due to that I decided to just download another glucose monitoring app that was free so that I didn’t waste the CGM or my money, and just be done with Aspect. BUT NO they continued to charge my card for a glucose monitor when I was not even subscribed. Which then it made since why the app would not let me use Apple Pay or another payment method. They want your CC info so they can falsely charge you for things! Do yourself a favor and find a different company. ### 1/5 — They make it Ultra Hard to Cancel *2025-08-27, version 3.0.1* As the title says, they don’t let you cancel so you don’t have a choice. They keep charging your card without option to pause or cancel. In FAQ, they show you the instruction to manage the subscription, but in my actual app, the “Your Subscription Plan” does not exist. This app is holding my credit card a slave. When I match my fingerstick blood glucose, the aspect results are way less. ### 1/5 — Not worth it and lack of communication *2025-07-30, version 3.0.0* App not worth it and they do not let you cancel and never responds to cancellation requests I canceled three months ago and they still charging me and never get a response from them ### 1/5 — Doesn’t track weight-FTC Violators *2025-07-22, version 3.0.0* This app is a scam. There is no transparency regarding subscriptions and recurring charges. They are in FTC violation due to not being able to easily cancel, they also charge a cancellation fee that isn’t made clear until after you subscribe and do the research to cancel. Subscription based apps are required to be easily cancelled in the app without having to speak to a representative or send an email. This claims to be a weight loss app, however it doesn’t even track your weight. You can add it in a note, but the app itself does not track weight. You can buy the CGM for 20% less on amazon without a prescription, grant it, the generic app isn’t as transparent with the numbers as the aspect health app. But you get the same data. The coach only reaches out when they’ve been alerted you’ve activated a new cgm and is unhelpful overall. While there is great intent behind this app, only a few adjustments would make it better along with transparency in subscriptions/recurring charges clearly stated before you subscribe. There price also depends on which plan you use. The CGMs are a recurring charge that is not at all clear. I only found out when i received an email of a shipment, and they shipped it to my old address, I had updated it with them and they had shipped my second and third CGMs to the correct address. So the new order address fiasco didn’t make sense and they never shipped a new one even after contacting customer support. This app sounds great, but in reality its execution is shoddy at best and just another scam. ### 1/5 — False Advertising *2025-07-07, version 2.9.9* This was a fine app but the company advertised their CGM Package as being good for 2 months and in reality it only worked for less than a month. Not satisfied with the product. Waste of money quite frankly. ## Most praised reviews (10 highest-rated) ### 5/5 — 👍🏻👍🏻👍🏻 *2025-09-23, version 3.1.0* I was skeptical about using a sensor but it actually opened my eyes. I didn’t realize how much even small snacks pushed my sugar up. After a few weeks I had more steady energy and my mood was better. The coaching is personal too which makes it feel less overwhelming ### 5/5 — Investment in my health *2025-08-07, version 3.0.0* I love that Aspect is all about making small sustainable changes. It's not about crazy diets or workouts but about learning how to eat and live in a way that supports my body. My coach helped me identify my triggers and create a personalized plan that works for me. ### 5/5 — Customer service *2025-06-28, version 2.9.9* Only giving 5 stars bc customer service was great and refunded me when I decided I didn’t want to do the program ### 5/5 — I'm glad I chose Aspect. *2025-04-03, version 2.9.6* My coach is a true professional, knows hormonal health and really cares about me. ### 5/5 — Found a source of reliable information! *2025-03-12, version 2.9.3* What I love about this app the most is that it’s backed by a REAL doctor, so I know the guidance is trustworthy. CGM’s data and the clear steps from my coach have helped me connect the dots in ways I couldn’t before. Highly recommend! ### 5/5 — Aspect's app is incredibly user-friendly *2025-03-10, version 2.9.3* Having everything in one place makes it so much easier to stay organized and monitor my progress. The scores and insights keep me motivated, and I can log information anytime to see how food, sleep, and activity affect my blood sugar ### 5/5 — Helpful app *2025-02-04, version 2.8.7* Aspect has helped me with fatigue and weight issues. With my coach’s support, I’m sleeping better and losing weight. It’s been a great confidence boost. ### 5/5 — Aspect helps *2025-01-11* I was always tired and didn't know why. Aspect provided helpful tips for improving sleep and managing stress. I'm finally seeing progress in both my energy and weight. It really helped me understand myself better ### 5/5 — This app is okay *2025-01-11* I found the nutrition and lifestyle advice helpful, and the coaching was encouraging. While it's not a miracle cure, it does provide valuable tools and support. ### 5/5 — Visible result *2024-12-10* The Aspect app is simple and effective. I love how easy it is to track my data and stay connected with my coach. The support has been fantastic! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-02.*