# Aspect WFM Mobile Enterprise

> Mobile workforce management for agents to self-manage schedules and requests. (iPhone/iPad app by Quilogy, Inc.)

- Source: https://appshunter.io/ios/app/aspect-wfm-mobile-enterprise/id1008844978 (this page in markdown: same URL + `.md`)
- Developer: [Quilogy, Inc](https://appshunter.io/developer/533462288)
- Category: Business, Productivity
- Price: Free
- Rating: 1.77/5 from 231 App Store ratings · 85 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.0 · 14 MB
- Languages: English
- Released: 2015-08-28
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/aspect-wfm-mobile-enterprise/id1008844978/reviews.md

## What is Aspect WFM Mobile Enterprise?

**Prerequisite for this app:  Aspect Workforce Mobile must already be installed at your company for this app to work properly.  Before downloading, confirm with your company’s WFM admin or IT department that this app is available to you.**
 
Aspect Workforce Management Mobile provides immediate access for agents to Aspect Workforce Management directly from a tablet or smart phone device. Empower agents to self-manage schedules remotely, and provide tools to track schedules, agent requests, as well as intra-day performance statics "on the go".
 
Agent Functionality:
 
- View individual agent schedule data
 
- View existing and add new Workforce Management Exception Requests
 
- View personal account balance data
 
- View agent productivity statics
 
- Ability to receive push notifications
 
The Enterprise Edition includes the ability to receive notifications.
 
* Additional services and installation required for this functionality.
 
*The application requires the ability to access an internet connection to receive push notifications as well as any other activity and functionality (view schedules, make requests, etc.)

## Key features

- View individual agent schedule data
- Add Workforce Management Exception Requests
- View personal account balance data
- View agent productivity statistics
- Receive push notifications

## What do users think of Aspect WFM Mobile Enterprise?

Overall sentiment: negative

**Pros**

- 👍 User-friendly interface when working
- 🎯 Convenient schedule access from mobile
- ⚡ Quick overtime and VTO request capability
- 📱 Ability to modify work schedule remotely
- ✅ Simple for basic schedule viewing

**Cons**

- 🐛 Frequent crashes and freezing
- ⏱️ Extremely slow loading times
- 🔌 Unreliable connectivity issues
- 📵 Inconsistent notification delivery
- 🚫 Constant login/logout problems
- 🖥️ Outdated user interface design
- ❌ Non-functional on newer iOS versions
- ⚠️ Frequent timeout errors
- 🔐 Device registration failures
- 📊 Missing schedule data errors
- 🎨 Poor optimization for modern phones

**Commonly reported bugs**

- App crashes on launch
- Blank white screen after login
- Spinning loading indicator that never completes
- Gateway errors
- Error 404 preventing access
- Notifications not sending reliably
- Automatic logout when app closes
- App incompatible with iOS updates
- Registration URL not working
- Submit button missing on some devices
- Schedule data fails to load
- Inconsistent performance across devices
- Server connection timeouts
- Login rejection despite correct credentials
- App freezes during schedule changes

**Most requested features**

- Push notifications for OT and VTO alerts
- Ability to add memo/notes to requests
- Save login credentials with Face ID/Touch ID
- Export schedule to iCloud or calendar
- View full schedule week-to-week
- Delete official requests after submission
- View notes attached to schedule segments
- Schedule persistence across sessions
- Web browser alternative access
- Improved UI/UX redesign
- Cross-month schedule swapping capability

## Recent user reviews (10 of 85)

All indexed reviews: https://appshunter.io/ios/app/aspect-wfm-mobile-enterprise/id1008844978/reviews.md

### 1/5 — Notifications

*2024-03-06, version 2.5*

Have never received a notification but my coworkers do.

### 1/5 — Doesn’t load

*2022-11-22, version 2.5*

Doesn’t work most of the time .

### 1/5 — Need to add memo

*2022-09-22*

Been having to report LOA with the app because my coach won’t communicate my disability leave to scheduling and we can no longer access WFM on the company website. Because the app doesn’t allow a place to add a memo with our disability claim info my LOA for the month has been changed to absences. Kind of pointless leaving a review because this is an employer-mandated app but whatever.

### 1/5 — Cannot link

*2022-08-31, version 2.5*

Can’t link to my workplace .. stopped working after 2 yrs blah

### 1/5 — Trash

*2022-07-27, version 2.5*

Absolutely horrible app and I can’t believe Asurion still has us using this dinosaur. This needs to be totally revamped for it to even function correctly as needed. This is vital for my job and is terrible.

### 1/5 — Issue

*2022-06-23, version 2.5*

Loved this app until it stopped working yesterday. It won’t load my schedule or anything at all. I get a blank screen with a spinning thing that never loads. Please fix. This is vital to my job duties

### 1/5 — Terrible

*2022-03-23, version 2.5*

I don’t write review but this is garbage!

### 1/5 — Terrible

*2022-02-18, version 2.5*

What one man team designed this hot mess of an app. 200 thumbs down for this 🗑 🔥

### 1/5 — Non-starter

*2022-01-31, version 2.5*

It never even gets passed ‘contacting your server’ when registering.

### 2/5 — Push notifications don’t work all the time

*2021-12-21*

I like the app and it’s ease of use for simple needs when I’m not at a computer, but it only sends OT and VTO notifications when it feels like it. Will work for one or two months, and then for a month I won’t get the notifications anymore. i wish there was consistency.

## Frequently asked questions about Aspect WFM Mobile Enterprise

### What does Aspect WFM Mobile Enterprise do?

This app provides agents with direct mobile access to Aspect Workforce Management. It allows employees to self-manage their schedules remotely, track requests, and view intra-day performance statistics from their smartphone or tablet.

### What are the key features of this app?

Key features include viewing individual agent schedule data, adding and viewing Workforce Management Exception Requests, checking personal account balance data, viewing agent productivity statistics, and receiving push notifications.

### Is this app free to download and use?

The app itself is free to download. However, it requires Aspect Workforce Mobile to be already installed and configured at your company. Additional services and installation may be required for full functionality.

### What are the system requirements for this app?

A prerequisite for this app is that Aspect Workforce Mobile must already be installed at your company. The application also requires an internet connection to receive push notifications and for all other activities and functionality.

### Who is the target audience for this app?

This app is designed for agents and employees who utilize Aspect Workforce Management. It empowers them to manage their work schedules, submit requests, and monitor their performance directly from their mobile devices.

## Version history (last 5 releases)

### 2.5 — 2018-08-02

This app has been updated by Apple to display the Apple Watch app icon.

Added localization for UK.

### 2.4 — 2018-03-28

Added support for Aspect VIA WFM
Added "Home" menu item to navigate to Aspect Workforce Mobile home.

### 2.3 — 2017-03-20

[Bug Fix]: Registration gets deleted when the phone storage is low.

### 2.2 — 2017-02-02

-Improvements in user interface

### 2.0 — 2016-11-22

- Shorter registration URL speeds up getting started and reduces mistakes. It was a mistake to make them long before, and now we fixed it.  See reduction already.
- Ability to unregister your device in the rare event you do not want to be notified anymore
- New Welcome screen…because we are happy to meet you.
- Improvements in UI experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*