# Aspect WFM Mobile Enterprise — user reviews > 85 indexed App Store user reviews of Aspect WFM Mobile Enterprise by Quilogy, Inc, rated 1.77/5 from 231 ratings. - Source: https://appshunter.io/ios/app/aspect-wfm-mobile-enterprise/id1008844978/reviews - App overview in markdown: https://appshunter.io/ios/app/aspect-wfm-mobile-enterprise/id1008844978.md - Rating breakdown: 5★ 24 · 4★ 11 · 3★ 13 · 2★ 24 · 1★ 159 ## What do users think of Aspect WFM Mobile Enterprise? Overall sentiment: negative **Pros** - 👍 User-friendly interface when working - 🎯 Convenient schedule access from mobile - ⚡ Quick overtime and VTO request capability - 📱 Ability to modify work schedule remotely - ✅ Simple for basic schedule viewing **Cons** - 🐛 Frequent crashes and freezing - ⏱️ Extremely slow loading times - 🔌 Unreliable connectivity issues - 📵 Inconsistent notification delivery - 🚫 Constant login/logout problems - 🖥️ Outdated user interface design - ❌ Non-functional on newer iOS versions - ⚠️ Frequent timeout errors - 🔐 Device registration failures - 📊 Missing schedule data errors - 🎨 Poor optimization for modern phones **Commonly reported bugs** - App crashes on launch - Blank white screen after login - Spinning loading indicator that never completes - Gateway errors - Error 404 preventing access - Notifications not sending reliably - Automatic logout when app closes - App incompatible with iOS updates - Registration URL not working - Submit button missing on some devices - Schedule data fails to load - Inconsistent performance across devices - Server connection timeouts - Login rejection despite correct credentials - App freezes during schedule changes **Most requested features** - Push notifications for OT and VTO alerts - Ability to add memo/notes to requests - Save login credentials with Face ID/Touch ID - Export schedule to iCloud or calendar - View full schedule week-to-week - Delete official requests after submission - View notes attached to schedule segments - Schedule persistence across sessions - Web browser alternative access - Improved UI/UX redesign - Cross-month schedule swapping capability ## Newest reviews (20 of 85) ### 2/5 — Push notifications don’t work all the time *2021-12-21* I like the app and it’s ease of use for simple needs when I’m not at a computer, but it only sends OT and VTO notifications when it feels like it. Will work for one or two months, and then for a month I won’t get the notifications anymore. i wish there was consistency. ### 2/5 — No server available to process request *2021-10-19, version 2.5* Get this error repeatedly when trying to register ### 1/5 — User interface *2021-09-11, version 2.5* The user interface is just bad, no other way to say it! Look at every other scheduling app out there and take notice. Would be nice to be Able to export schedule to my iCloud. But first fix the UI. ### 3/5 — Could be better *2021-08-04* I would give this app five stars if it could do one thing: push notifications. This app would make my life and lives of my colleagues easier if we could have push notifications at the time of our schedules. Push notifications for Available OT and VTO. (Asurion) ### 1/5 — Really not even one star. *2021-07-19* I used the old app all the time for work before they changed it to this one and now this one doesn’t work at all. I don’t really have time to sit and mess with it and keep on calling different tech-supports. Just totally frustrated. It logs me right in and then it provides no information at all it just sits there. ### 1/5 — Not work *2021-07-18, version 2.5* Everyone I try to use it says gateway error ### 1/5 — Garbage app *2021-07-07, version 2.5* It properly works less than half the times I’ve used it. It keeps freezing or randomly logging me out. ### 1/5 — Needs an update *2021-06-19, version 2.5* Last update was over 2 years ago. Desperately needs updated. Won’t even open ### 1/5 — Terrible Platform *2021-06-08* This is the worst app. Its sad that huge companies are even entertaining such a joke. You are garbage. You can’t even delete requests that are official so If you want to undo anything you will need to sign in from work login. Which makes this app completely useless and should removed from App Store. Chase bank should be ashamed of utilizing your software. What a shame. ### 1/5 — This app is trash *2021-05-08, version 2.5* I hardly ever get my notifications and I’ve removed it and downloaded it again plenty of times I WOULD NOT RECOMMEND !!! I wish my Job used something else ### 1/5 — Not useful *2021-03-25, version 2.5* Notifications DO NOT work! My co workers who have Android use this with no issues. Terrible. ### 1/5 — Sign in *2021-03-04, version 2.5* Closing the app signs you out. Cannot get notifications if we are not signed in. ### 3/5 — Log in issues *2021-02-21* Lately I have not been able to log in to the aspect workforce mobile app. I type in my password, and it keeps rejecting me. I double checked by logging in to the website to make sure I typed my password correctly, and had no problems. So this seems to be just an app issue. I pickup a lot of hours regularly, so I like to look at my schedule daily to make sure I know what time I need to be in to work. It would very helpful if this app worked properly. ### 1/5 — Does not work *2021-01-29, version 2.5* Our employer told us to download this app to view our WFO. Says not authorized. Also the layout is old fashioned. Needs to have new resolution for new iPhones. ### 1/5 — Slow *2020-12-22, version 2.5* This is the most frustrating, poorly developed, sluggish, inconsistent piece of software that i have EVER used. ### 1/5 — Not allowing the use of app *2020-12-13, version 2.5* The app closes every time I attempt to open it. ### 1/5 — New iOS updated and it crashes *2020-12-10, version 2.5* This is a great tool, if you can utilize it. ### 1/5 — Doesn’t work *2020-12-04, version 2.5* The app isn’t working with the new IOS update. ### 1/5 — App closing *2020-11-22, version 2.5* I had no issues with the app until recently. As soon as I launch it, I see the Aspect logo and it immediately closes. I tried to delete it and redownload but the same happens. ### 1/5 — Trash *2020-10-28, version 2.5* This app needs a new update it always taking forever to loading or can’t connect ## Most critical reviews (10 lowest-rated) ### 1/5 — Notifications *2024-03-06, version 2.5* Have never received a notification but my coworkers do. ### 1/5 — Doesn’t load *2022-11-22, version 2.5* Doesn’t work most of the time . ### 1/5 — Need to add memo *2022-09-22* Been having to report LOA with the app because my coach won’t communicate my disability leave to scheduling and we can no longer access WFM on the company website. Because the app doesn’t allow a place to add a memo with our disability claim info my LOA for the month has been changed to absences. Kind of pointless leaving a review because this is an employer-mandated app but whatever. ### 1/5 — Cannot link *2022-08-31, version 2.5* Can’t link to my workplace .. stopped working after 2 yrs blah ### 1/5 — Trash *2022-07-27, version 2.5* Absolutely horrible app and I can’t believe Asurion still has us using this dinosaur. This needs to be totally revamped for it to even function correctly as needed. This is vital for my job and is terrible. ### 1/5 — Issue *2022-06-23, version 2.5* Loved this app until it stopped working yesterday. It won’t load my schedule or anything at all. I get a blank screen with a spinning thing that never loads. Please fix. This is vital to my job duties ### 1/5 — Terrible *2022-03-23, version 2.5* I don’t write review but this is garbage! ### 1/5 — Terrible *2022-02-18, version 2.5* What one man team designed this hot mess of an app. 200 thumbs down for this 🗑 🔥 ### 1/5 — Non-starter *2022-01-31, version 2.5* It never even gets passed ‘contacting your server’ when registering. ### 1/5 — TERRIBLE *2021-11-11, version 2.5* As most other disappointed folks have stated. I’m unable to register my new device with the correct url i used to register the initial device. BEYOND FRUSTRATING!!!!!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome and easy!! *2018-10-19, version 2.5* This app I’d absolutely amazing . It’s super easy and fun to access. Everything from the tip of my fingers . You can’t beat that 🔥💯 ### 5/5 — Aspect *2018-10-19, version 2.5* I’ve the App! It’s straight forward and user friendly ### 5/5 — WorkForce App *2018-10-19, version 2.5* Very convenient. No longer need to worry about any schedule changes! ### 5/5 — Great App *2018-10-19, version 2.5* Super excited about this new mobile app. Great way to conveniently track my teams schedule right from the comfort of my own home! **Developer response:** Thank you for your feedback and the high marks! We are so glad it makes it more convenient to track your team's schedule. We appreciate the input and will forward it on to our app team. Thanks again, Aspect Software ### 5/5 — Awesome & User friendly *2018-10-19, version 2.5* Great application. I was able to pull up all the information very quickly. ### 5/5 — Very Useful! *2018-10-18* I find the app very useful, and simple! My favorite part is that you can request overtime as soon as the email gets sent! The app is very convenient and will make our lives easier!! Great job :) **Developer response:** Thank you for taking the time to review the app and for the 5-star rating! We love hearing that it's very useful and simple for you to manage your schedule. We appreciate your feedback and will forward it on to our app team. Thanks again, Aspect Software ### 5/5 — Awesome app *2018-10-18* I love being able to have all the features of aspect available at any time from the ease of my cell phone. This is what I’ve been waiting for! **Developer response:** Thank you for taking the time to review the app and for the 5-star rating! We are happy to hear that it's easy to use and that you like the app. We appreciate the feedback and will forward it on to our app team. Thanks again, Aspect Software ### 5/5 — Very Comcastic *2018-10-17* This is a great app, very informative, helpful, and keeps me up today with my schedule and breaks and lunches. I love the fact that i can access my Schedule and select my time off, if need to. **Developer response:** Thank you so much for your feedback on the app! We are so pleased that it's easy and convenient for you to access your schedule. For any questions on using the app, work with your corporate WFM team, or you can always email us at APS.AMER.CI.AppSupport@Aspect.com. Thanks, Shelley Hofman, Aspect Software ### 5/5 — ?? *2018-07-23, version 2.4* How do I get the registration URL for Cox Communications so I can actually use this app? No one at cox seems to know ### 4/5 — The app serves a purpose *2019-05-04* I love the idea of the WFM app and the ability to request changes to my schedule but the app is kind of slow and often has to be restarted multiple times before can load. The app is great when it works. The ability to Move my schedule is the best! But I got a new device and was able to register my device after a bit of trouble but it did get straighten out. Although I have troubles with the app it is still well worth using if you like to have the ability to modify you work schedule. I hope there is an update that will make the app load faster. Thanks **Developer response:** Thank you for your feedback! We are glad to hear you like the app. For any issues, you can work with your corporate WFM admin to fix, but we are happy to help too. Send an email to APS.AMER.CI.AppSupport@Aspect.com with your NAME and COMPANY and we will work with your WFM team to resolve problems. Thank you again for your feedback, we really appreciate it. -Aspect Software --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*