# Aspen 311

> Connect with the City of Aspen government for non-emergency reporting and communication. (iPhone/iPad app by City of Aspen.)

- Source: https://appshunter.io/ios/app/aspen-311/id1625902791 (this page in markdown: same URL + `.md`)
- Developer: [City of Aspen](https://appshunter.io/developer/1625902793)
- Category: Utilities
- Price: Free
- Rating: 5.00/5 from 5 App Store ratings
- Age rating: 12+
- Requires: iOS 18.0 · 145 MB
- Languages: American English, Arabic, Filipino, French (France), German (Germany), Italian, Korean, European Portuguese, Russian, Chinese (Simplified, China) and 4 more
- Released: 2022-05-26
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/aspen-311/id1625902791/reviews.md

## What is Aspen 311?

Connect with the government of the City of Aspen with our free app, Aspen 311 Connect! With this user-friendly app, you can:
-Report a non-emergency concern, ask a question, or deliver kudos
-Use your phone’s GPS to submit the location of an issue
-Upload pictures or videos to accompany your request
-Track the reports that you’ve submitted
-Receive status updates and resolution information
-Learn about issues in your neighborhood
Common non-emergency issues include: Parking, permitting, trash, noise, and more. The City of Aspen welcomes your communication!

## Key features

- Report non-emergency concerns
- Submit location via GPS
- Upload photos and videos
- Track submitted reports
- Receive status updates
- View neighborhood issues


## Frequently asked questions about Aspen 311

### What types of issues can I report with Aspen 311?

Aspen 311 is designed for reporting common non-emergency issues such as parking, permitting, trash, and noise complaints. It allows you to connect with the City of Aspen government for these matters.

### How does Aspen 311 use my location?

The app utilizes your phone's GPS to accurately submit the location of any issue you report. This ensures that city services can quickly identify and address the problem.

### Can I track the progress of my reports in Aspen 311?

Yes, you can track all the reports you've submitted directly within the Aspen 311 app. You will also receive status updates and resolution information.

### Does Aspen 311 have ads?

Aspen 311 is ad-free. As a free application provided by the City of Aspen, it does not contain any advertisements.

### What devices does Aspen 311 support?

Aspen 311 is currently supported on iPhone devices. Information regarding Android or other platform availability is not specified.

### How often is Aspen 311 updated?

The latest version of Aspen 311 is 6.2.1, and it was last updated on April 23, 2025. This indicates a commitment to regular updates and improvements.

### What is the age rating for Aspen 311?

Aspen 311 has an age rating of 12+. This suggests that the content and functionality are considered appropriate for users aged 12 and older.

### What do users like about Aspen 311?

With a perfect 5.0-star rating from 5 reviews, users likely appreciate the app's ease of use, ability to report issues with location and media, and the transparency of tracking report progress.

## Version history (last 5 releases)

### 7.0.0 — 2026-08-14

- Language support improvements and translations are available in the mobile app where enabled.

### 6.2.1 — 2025-04-23

- Accessibility improvements (WCAG)
- Map improvement in duplicate request detection
- User account logout improvement

### 6.1.0 — 2025-02-20

- Accessibility improvements (WCAG)
- Switch to ArcGIS Maps, for platform consistency
- UI Updates

### 5.17.0 — 2024-07-17

- Upgrade iOS version
- Fix inability to scroll request questions when using larger (accessible) font sizes

### 5.16.0 — 2024-04-13

- Bug fixes
- Upgrade iOS version

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## More apps by City of Aspen

- [Aspen Golf Club](https://appshunter.io/ios/app/aspen-golf-club/id6504776494)

All apps by City of Aspen: https://appshunter.io/developer/1625902793

## Related topics

[aspen lida](https://appshunter.io/ios/topics/aspen-lida) · [aspen downtowner](https://appshunter.io/ios/topics/aspen-downtowner) · [aspen portal](https://appshunter.io/ios/topics/aspen-portal)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*