# Aspen Snowmass App — user reviews

> 97 indexed App Store user reviews of Aspen Snowmass App by Aspen Skiing Company, rated 4.80/5 from 12,162 ratings.

- Source: https://appshunter.io/ios/app/aspen-snowmass-app/id1183891423/reviews
- App overview in markdown: https://appshunter.io/ios/app/aspen-snowmass-app/id1183891423.md
- Rating breakdown: 5★ 10,615 · 4★ 922 · 3★ 256 · 2★ 96 · 1★ 273

## What do users think of Aspen Snowmass App?

Overall sentiment: mixed

**Pros**

- 🚀 Helpful app features
- 👍 Great ski resort
- 🤩 Awesome skiing experience
- 💻 Useful information in the app

**Cons**

- 🐛 Tracking issues
- 🤯 Buggy app
- 😡 Unreliable app
- 🤔 Missing key features

**Commonly reported bugs**

- Constant log-outs
- Inaccurate tracking of vertical feet
- Inability to process orders
- Difficulty signing in and creating accounts

**Most requested features**

- Interactive trail maps with grooming info
- Ability to track runs and days skied
- Better integration between app features
- Improved parking and lift status reporting

## Newest reviews (17 of 97)

### 2/5 — Stalker App!

*2026-03-18, version 3.6.5*

A good app but offensive to privacy that it requires ‘always tracking’ to fully function. That really shouldn’t be necessary.

### 4/5 — Timing of groomer report

*2026-02-14, version 3.6.3*

Aspen should post the timing of when trails are groomed or at least if it was the night before or morning.  Here’s why.  Snowmass got a foot of snow the other night.  Lots of trails were listed as groomed, but when we showed up at the start, the trails had 8” of snow, essentially not groomed.  For intermediate skiers that rely on groomed trails, the timing matters a lot.

### 4/5 — Great app needs enhancing

*2025-12-07, version 3.6.0*

Love the app overall. Wish it would track my ski day without having to turn on the ‘tracking’ mode. Epic pass tracks automatically.

### 3/5 — So so

*2025-02-13, version 3.5.12*

Requires access ALL the time rather than only while using the app.
Unlike other apps, you have to tell it where you are.

### 4/5 — Mapa

*2025-01-29, version 3.5.12*

El mapa de las pistas debería ser algo mejor

### 1/5 — Cheap new management

*2025-01-11, version 3.5.12*

They got rid of the $15 reward that came with the pass from previous years

### 1/5 — Bad tracking, outdated info

*2025-01-09, version 3.5.12*

I’ve used a lot of resort apps and the Aspen app is among the worst.Surprisingly bad mountain app, lacking realtime location information and speed tracking. Bugs for days. Difficult to navigate and use.

### 2/5 — Aspen ski Tracking

*2025-01-07, version 3.5.12*

The aspen app show you your vertical feet but unless you record it each day it shows zero 

It should be calculating it as you go through each lift gate from your ski pass

### 4/5 — Good app but missing key features

*2025-01-03, version 3.5.12*

Couple of feature requests:
1. If I go to two mountains on the same day, it only adds the mileage I did in the first one — it doesn’t count the second one.
2. Doesn’t let me see the miles per day. Just shows total for the season or by mountain.

The rest is great.

### 1/5 — Local

*2024-12-17, version 3.5.12*

This app seems to about 5 years old. And the tracking feature is worse than ever. I hope they pick up their game.

### 1/5 — App doesn’t work well on Android phone and it’s a bit clonky

*2024-12-11, version 3.5.11*

1/2 star

### 1/5 — Continually logging in

*2024-11-26, version 3.5.11*

What’s the most sensitive info I have on here? My phone number?! Why doesn’t it keep me logged in on my phone? Why do I have to keep logging in? If I don’t track anything (bowl hikes, elevation gain etc) why do I need to log in at all?! I just want to see how much snow fell and which runs are open.

### 3/5 — Auto-track!

*2024-03-25, version 3.5.6*

Would love it if I didn’t have to turn on tracking everyday I ski.  Some days when I turn it on, it doesn’t track.

### 1/5 — Grooming report takes forever to cover

*2024-03-22, version 3.5.6*

Please change to a map so one can see the entire mountains grooming at once.

### 1/5 — A joke of an App

*2024-03-14, version 3.5.6*

App doesn’t track correctly.  Missing bowl laps.  This technology doesn't live up to the obscene amount you charge for the annual pass.

### 1/5 — Garbage

*2024-03-13, version 3.5.5*

It keeps signing me out every time I click shop and then cant buy anything because Im signed out…

### 1/5 — Not showing days skied, not tracking all runs, no way to track friends

*2024-03-12, version 3.5.5*

This app is buggy, it does not show days skied on the mountain - even if it shows miles skied. Additionally, it lacks the functionality that Jackson and Copper Mountains app has allowing you to track friends in real-time on the hill.

## Most critical reviews (10 lowest-rated)

### 1/5 — Trash

*2026-08-17, version 3.7*

Pay us $4000 for a ski pass! Then the app you HAVE to use will be so terrible you’ll want to throw yourself off the mountain!

### 1/5 — Not tracking my days

*2026-03-02, version 3.6.4*

App is stuck on 11 shirt days. Only use this all for tracking

### 1/5 — Glitch

*2026-01-06, version 3.6.1*

Makes me sign in every time. I use it

### 1/5 — Th App

*2026-01-06, version 3.6.1*

Every time I try to open the App, I have to sign in with a password. VERY FRUSTRATING & not a great experience!!!

### 1/5 — Terrible

*2026-01-05, version 3.6.1*

Logs me out literally every time I put my phone down. So I have to go to the website and login daily. Guess what! There's no service on highlands.

### 1/5 — New sign in?!

*2025-12-31, version 3.6.1*

Every time I have to sign in to app when I open it. Didn’t used to need this.

### 1/5 — Inconsistent

*2025-12-22, version 3.6.1*

The app doesn’t resemble the website 
Get a 10 year old the help straighten it out
The app doesn’t reflect all the pass benefits

### 1/5 — Annoying

*2025-12-18, version 3.6.1*

Can’t sign in even after resetting the password.

### 1/5 — Inaccurate Snow Reports

*2025-04-03, version 3.5.14*

It would be great if the snow reports could become more honest. I have to look at the mtn cams every time to see. Yesterday 13” was reported and it was 9” at most.

### 1/5 — Registration new user failes

*2025-02-10, version 3.5.12*

App does not work. ‘Unable to create account’
My email address domain is .info - I expect a bug accepting that address.
In guest mode no real useful options

## Most praised reviews (10 highest-rated)

### 5/5 — Open trails/lifts filter

*2026-02-17, version 3.6.3*

Fantastic update to toggle on the maps what’s open vs what’s not 10/10. Thanks dev team!

### 5/5 — Suggestion

*2025-04-11, version 3.5.14*

Wish the app had a connectivity feature so you could track/connect with friends in the mountain.

### 5/5 — Blue sky, white snow

*2024-02-24, version 3.5.4*

Skiing is blue- sky wonderful, with corduroy snow early in the morning. 
I’m smiling and taking big breaths of fresh mountain air. I just found my edges! 

Learn how to ski and you’ll have 100% more fun.

### 5/5 — I really enjoy this place. !

*2024-02-14, version 3.5.4*

Year after year I come back to ski 
the variety of terrain that Aspen 
offers on all four of its great mountains . 

The restaurants and shops 
compete to be the best in town 
This makes day off from skiing 
almost mandatory . 

However, 
It’s rare to find a true local here.

 If you find such a person 
you will find the true personality 
of this town 
and it’s past and culture.

Almost all employees are transplants 
living the dream to work and play 
in such a beautiful ski area as Aspen.

A week never seems to be enough. 
That’s why you’ll be back . 
There’s always something new to discover.

Ski and live well.
We are of the same mind.
-Polski-

### 5/5 — Paul Incze

*2023-12-15, version 3.5.3*

Just wanted to say thank you for having valuable colleagues like Paul.  Paul was instrumental in coordinating tickets, lessons & rentals for our family of 5 for this season…his coordination and attention to detail and some upfront saving ideas have lead us to schedule another trip out this winter to Aspen/Snowmass to see family down valley and ski some more at our favorite mountains and create new memories with our younger family.

Kit J.

** ps- please reconsider the classic pass for those of us who grew up in the area, moved out  yet still visit family and consider it the best.  Helps keep a vintage flavor imo.

### 5/5 — Aspen Snowmass

*2023-12-07, version 3.5.2*

Too few runs open

### 5/5 — So helpful!

*2023-05-22, version 3.4.1*

This app had everything I needed for my trip to Aspen. Interactive trail maps, information about each mountain and all the events I needed to know about!! The rewards in the app I got when I downloaded were awesome!!

### 5/5 — LOVE IT

*2023-04-23, version 3.4.0*

Add morestats please

### 5/5 — Aspen

*2023-03-07, version 3.3.4*

What a fabulous mountain . 
Only disappointment is the quality of the app . Often it won’t record the tracking .

### 5/5 — Great app

*2023-03-03, version 3.3.2*

This app really has everything you need to enjoy the mtns here and then some.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
