# Aspire Account Center — user reviews > 200 indexed App Store user reviews of Aspire Account Center by Atlanticus Services Corporation, rated 2.30/5 from 78 ratings. - Source: https://appshunter.io/ios/app/aspire-account-center/id1459766573/reviews - App overview in markdown: https://appshunter.io/ios/app/aspire-account-center/id1459766573.md - Rating breakdown: 5★ 18 · 4★ 4 · 3★ 7 · 2★ 5 · 1★ 44 ## What do users think of Aspire Account Center? Overall sentiment: negative **Pros** - 🚀 Fast app performance - 🔒 Robust security features - 👍 User-friendly interface **Cons** - 🐛 Frequent app crashes - ⚠️ Unreliable payment processing - 💸 High fees and charges - 👎 Poor customer service - 🤖 Unresponsive app updates **Commonly reported bugs** - Login screen freezes - Incompatible with latest iOS versions - Blank screen after opening the app **Most requested features** - Dark mode option - Improved account management tools - Seamless integration with mobile wallets ## Newest reviews (17 of 200) ### 1/5 — Communications *2026-04-04, version 4.22.47* The app is by far the worst. When prompted to enter a verification code sent to your email/mobile device, the app does not send the code. Therefore, you cannot log in to your account. Calling customer service (Lynn) was no help either. The only recommendation was to send a screenshot of the verification message to their service department, which didn't work either. Don't waste your time with this company. I'll be closing out my account with them. ### 1/5 — App glitches *2026-03-29, version 4.22.47* I can’t even log in what’s the point ? ### 1/5 — Repulsive... shockingly poor. *2026-03-23, version 4.22.47* These people are not only uniformly unintelligent, but without morals or a sense of anything like decency to guide them. That sounds dramatic, it feels a little silly as a review, but I really can't think of a more honest one stay away from these EVIL people. ### 1/5 — Horrible customer service *2026-02-20, version 4.22.47* They make you verify all your information just to get any assistance. Once you do that they’ll still no help ### 1/5 — I HIGHLY DO NOT RECOMMEND *2026-02-06, version 4.22.47* They suck on everything!! They don’t send out any notices about closing your account!!!! ### 1/5 — Absolutely disgusting *2026-01-16, version 4.22.47* I haven’t been a customer of this company for very long but I would not recommend in a million years. After dealing with this app that never works, being forced to pay off my balance by logging on through my browser. I get a random email that they have went ahead and sold my account to a debt collector!! Mind you they did this without warning and not clearing this with me. I have been paying my bill and was trying to clear my account when suddenly they decide to sell my account to a partner debt collector. It feels like a scam to keep you in debt and they reel you in with a small line of credit that suddenly gets out of control the moment you try and clear the account! BEWARE!! ### 1/5 — Terrible *2025-12-08, version 4.22.47* Bad customer service. They’re in the Philippines. Have to jump thru hoops to get my login info. A big process. Have to send in a doc. They want me to get a copy of it. How can I do that if you can’t send me my login info? Terrible service. Won’t go the extra mile to help you. Will cancel the card when it’s paid off. ### 1/5 — Don’t waste your time *2025-11-28, version 4.22.47* Don’t even bother miss one payment to job loss and your account is closed get a Concora credit app they understand and allow you to miss a payment which I understand isn’t the goal but when your laid off unexpectedly things happen so at least Concora will allow you to miss a payment get back on track and keep your account open ### 1/5 — Not good *2025-11-27, version 4.22.47* I do not recommend this bank to anyone. ### 1/5 — Stay far, far away *2025-11-17, version 4.22.47* I missed a payment by TWO days. TWO days. They proceeded to close my entire account and claim they mailed me a letter which I never received, and no such letter appears in my app inbox or email. Funny how they want you to “go paperless” and “we’ll send you everything electronically” until it’s something they don’t want you to see. This company is a scam, do NOT fall victim to their scheme like I did. ### 1/5 — They lie outright *2025-10-08, version 4.22.47* This is the number one worst card. The customer service have all been highly trained to not give you any information you ask for. They have beat me down. Let me try to sum it up. I had an account, no matter how much I paid i couldn’t get the balance down. I finally took out a loan and paid it off. So far it cost 64.88, 25.00 and now 179.00. It’s almost laughable. ### 1/5 — Interest charge *2025-10-08, version 4.22.44* Interest charges is outrages. 30 for month is robbing. Don’t get this bank ### 1/5 — Horrible *2025-10-07, version 4.22.44* So, as far as the credit card, no issues. As far as the app…. There are no words for how frustrating it is that it loads and then doesn’t. I deleted the app and it would load, the. It wouldn’t. Over and over until finally now, it doesn’t work at all! I thought it was just me until reading some of the reviews. If I can’t pay my card payments through an app, I may just get rid of the card. ### 1/5 — App doesn’t work *2025-09-16, version 4.22.44* This app is just a blank black screen in newest version of iOS, sooo… worthless ### 1/5 — Not good *2025-09-13, version 4.22.44* Predatory Company – Stay Away This company completely misrepresents itself. The fees are outrageously high, and the whole setup feels predatory—clearly targeting people with little to no credit or bad credit. The customer representative I spoke with was rude, dismissive, and constantly talked over me instead of actually listening. Consider this your warning: stay far away from these guys. They are not here to help you build credit—they’re here to take advantage of you. ### 1/5 — App won’t work *2025-08-01, version 4.22.44* I love this car but have been having serious issues with app . The app when I open it it’s just a blank white page I have tried to uninstall and rental but can’t get it to work the page keeps going blank I am very frustrated ### 1/5 — Avoid at all cost *2025-07-26, version 4.22.44* I was a dedicated customers for several years never missed a payment until this year. I started having problems with my personal bank yet I still maintained payment. They kept saying that my payments were suspicious when I was making them so they closed all three of my accounts this year after building up my credit with three different credit cards they closed all three accounts this year for me paying off my balance is earlier than anticipated or expected, and then reusing my credit to build the points on one of the cards so they closed all three saying it was suspicious. I don’t think they like the fact that I paid off my balances before they could charge me interest on them and that’s why they close my account. I find that this company does unfair business practices concerning extending credit and allowing people to pay off their balances early to avoid the interest being tacked on, I would actually avoid doing business with this company because of their unfair practices concerning closing people’s accounts, especially without warning or notice or even attempting to call to rectify the situation before they just automatically close the account this company is impersonal and does not value its customers at all in any way possible avoid this company at all cost ## Most critical reviews (10 lowest-rated) ### 1/5 — App isn’t working *2026-08-13, version 4.22.47* Haven’t been able to log in for 2 weeks now. The app just all of a sudden stopped letting me log in. I will probably end up closing this account completely if I’m not able to log in soon. Unacceptable. ### 1/5 — APP &Customer service *2026-07-09, version 4.22.47* I have this card for a bit and to be honest I don’t recommend it to anyone it looks like a fraud they will tell you your account is on review and the account well be gone with your money . ### 1/5 — Worst Card *2026-06-27, version 4.22.47* Aspire is definitely one of the worst cards to get if you are trying to rebuild credit. The first year everything is fine and then they send you a letter saying the fees have “increased.” Now you are stuck paying a high monthly fee from that point forward. If you close your account, they still charge the fee until it’s paid off. They definitely pray on those trying to rebuild forcing you to stay with them paying ridiculous monthly and yearly fees because if you close it, it affects your credit. ### 1/5 — Scam card ! Hidden fees *2026-06-24, version 4.22.47* I thought it was a good card, but after a few months of having them, I’m constantly getting hit with cheese for everything you do. Monthly fee fees, annual fees, credit limit, increase fees. Customer service really doesn’t do much for when you have an issue. ### 1/5 — Terrible company avoid ar all costs *2026-06-12, version 4.22.47* These weirdos will approve you for x amount of credit but apply whatever they feel once you sign up… they completely locked me out of my account when I tried to change my Apple Pay from one account to another and acted as if it was impossible to fix… left me no choice but to close the account but they are still billing me to this day! On a card I canceled months ago due to an error on their past ### 1/5 — Annual Fees *2026-05-28, version 4.22.47* I opened this account and I had to close it immediately, they charge you 99 dollars annually when you open the account and then 49, but for maintenance they charge you 150 dollars annually, it’s crazy to pay 200 dollars annually, for an unrecognized bank it manages abusive fees, when there are banks without annual fee like Walls Fargo, Chase Bank, Bank of America, etc. ### 1/5 — Horrible service!!!!! *2026-05-19, version 4.22.47* Do not get a card through this company. Definitely crooked, rip off!!! ### 1/5 — Do Not Get This *2026-05-10, version 4.22.47* They have an horrible app plus they slipped in the $99 annual fee. Once pay off I am closing this account immediately ### 1/5 — Horrible app and website *2026-04-15, version 4.22.47* Have been trying to log in to make a card payment but each time whether it be on their website or mobile app keeps saying it’s under maintenance. I’m sorry how can the site be under maintenance for a week straight?! Can’t even reach a person over the phone either. Absolute trash. ### 1/5 — App isn’t working *2026-04-07, version 4.22.47* I’m trying to make a payment and the app isn’t working! ## Most praised reviews (10 highest-rated) ### 5/5 — Homemaker *2026-05-05, version 4.22.47* I can’t get app to work? ### 5/5 — Aspire credit card *2026-03-14, version 4.22.47* To be honest i’m soo happy with the customer support/services i love Aspire credit card they do everything fast and this credit card help me a lot i recommend this credit card with my friends thanks Aspire credit card for the support/opportunity. ### 5/5 — Aspire *2025-10-11, version 4.22.47* I applied for card and it kept requesting the same information after submitting without any information ### 5/5 — Frustrating but I’m grateful *2024-12-11, version 4.22.44* Listen no one will steal your available funds from this company. They’re identity verification is unreal. If you have to call customer service, demand to speak with a supervisor name Jeanine. This is the only employee there that will get something taken care of. Don’t waste your time with other people. Jeanine is a woman who is logical and understanding. The only reason I have left a 5 star rating is Jeanine—Aspire, you need to increase her pay or give her a bonus. ### 5/5 — All of you having app issues *2024-03-05* Like many, I went months with the app not working. I seen another review that said delete and reinstall. Works perfect on my IPhone 15 now! Go do that before yall complain that you have to use the online feature verses an app 😁 ### 5/5 — Delete and Reinstall when App Stops *2023-08-26* When log into the app the first time you'll flag save this device to expedite login. That caches your hardware info to the apps data. Just delete the app and reinstall to regain access to the app. ### 5/5 — Love my new Aspire bank account *2023-01-09, version 4.20.1* Aspire makes banking easy. It was effortless to setup direct deposit with my employer and the early payday is a really nice feature, especially around holidays! Plus, there are free ATMs all over the city, so getting cash out is easier than driving across town to a traditional bank. ### 5/5 — If app doesn’t work, do this… *2022-12-04, version 4.20.1* For those who are seething about the app not loading passed the splash screen AFTER you’ve updated your iOS, just delete and reinstall. Should work after that…breathe everyone, lol. ### 5/5 — Great app! *2022-11-13, version 4.20.1* I have Aspire Banking (Checking) and the app is plain and simple, but well-organized, and designed. No encountered issues, and works like a charm! Thank you, Aspire! ### 5/5 — Good Card but App need kinks worked out. *2021-10-14* I enjoy using the app for convenience since it is faster and easier to access my account. However, the big inconvenience is that the PIN and Face ID do not actually work. You can complete the setup process to save your loving but once you tap “Save Login” it scans your face then starts back at the beginning and nothing happens. Same for the PIN. I can input my desired PIN and confirm that PIN but nothing happens after. I still have to manually type my login info at the main screen. Aside from those two issues everything seems perfect to me (except maybe add a dark mode for people that care about their eyes). --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*