# Aspire Rewards — user reviews

> 11 indexed App Store user reviews of Aspire Rewards by INVESTMENT CONSULTING DEVELOPMENT OU, rated 1.70/5 from 6 ratings.

- Source: https://appshunter.io/ios/app/aspire-rewards/id1326134014/reviews
- App overview in markdown: https://appshunter.io/ios/app/aspire-rewards/id1326134014.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 5

## Most critical reviews (10 lowest-rated)

### 1/5 — Faulty App

*2023-06-30, version 1.0.1*

I’ve had and been using the app now for some time, my reward points haven’t moved at all. The customer service has been disabled, therefore this app is faulty and does not work!

### 1/5 — Does not work

*2023-06-20, version 1.0.1*

The last few times I went to an Aspire Lounge they said the points were not being transferred to the app. I tried to log a support request through the app and it was not possible to submit one. I can o my assume this app, along with the Aspire Rewards program is no longer supported

### 1/5 — Doesn’t work

*2020-06-01*

Why bother having an app if you can’t even log on?

### 1/5 — Doesn’t work

*2020-05-21*

It keeps saying invalid user. But I can go to website and login. I guess it’s just for looks. Don’t waste your time to download

### 1/5 — Bad app

*2020-03-24*

Cannot log in, app doesn’t work.

### 1/5 — Doesn’t work

*2020-03-14*

This app doesn’t work.

### 1/5 — What a waste of time

*2019-01-02, version 1.0.1*

You now need to present your phone 3 times, once for your boarding pass, then again for your lounge pass and then again for your points...

You also now need DOUBLE the visits to get a free pass into the lounge - shoddy!

### 1/5 — Download the app before you enter the lounge

*2018-11-23, version 1.0.1*

On checking in we were told that the old card system had been replaced with an app. After we checked in we downloaded the app but they wouldn’t give us points for that lounge stay because you can only do it when you check in. Great customer service as usual

### 1/5 — Not actually accepted in all Aspire Lounges

*2018-10-13, version 1.0.1*

Be careful - this app isn’t accepted in T5 at Heathrow and the staff didn’t know anything about it, despite this apparently being the official Aspire app.

### 5/5 — Mrs Verna Trevail

*2019-12-04, version 1.0.1*

Staff extremely friendly and helpful, being an ( oldie) person and not tech savvy, they helped me load the App and then applied it to the current visit. Could not have had better service !!😁😁

## Most praised reviews (1 highest-rated)

### 5/5 — Easy to record points !

*2019-01-21, version 1.0.1*

The app is great to record points from a lounge visit. Lots of rewards to choose from and I get offers from the lounge from time to time. Staff scan the app on check in , the process is quick and easy and I can leave feedback for one of the team to get in touch. Would recommend !

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*