# ASSA ABLOY ACCENTRA™

> Mobile access control for multi-family residences using your smartphone as a digital key. (iPhone/iPad app by AssaAbloy.)

- Source: https://appshunter.io/ios/app/assa-abloy-accentra/id1523678122 (this page in markdown: same URL + `.md`)
- Developer: [AssaAbloy](https://appshunter.io/developer/886663816)
- Category: Lifestyle
- Price: Free
- Rating: 4.80/5 from 1,335 App Store ratings · 26 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 28 MB
- Languages: American English, Canadian French
- Released: 2020-12-19
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/assa-abloy-accentra/id1523678122/reviews.md

## What is ASSA ABLOY ACCENTRA™?

The ASSA ABLOY ACCENTRA™ app lets you use your mobile phone as the key for the doors in the multi-family property where you live. Simply download the app, complete a few simple steps, and get ready to enjoy convenient mobile access to your residence and the building’s common areas.


Featuring RESIDENT MANAGED ACCESS™  - The latest feature of the platform that gives residents the freedom to allow, manage, and track third party access to their premises and issue one-time PIN codes.

For more information regarding device compatibility please visit https://www.accentra-assaabloy.com/en/commercial-locks-products/access-control/accentra_compatibility

## Key features

- Mobile phone as digital key
- Access to residence and common areas
- Resident managed access
- Issue one-time PIN codes
- Track third-party access

## What do users think of ASSA ABLOY ACCENTRA™?

Overall sentiment: negative

**Pros**

- 💡 One-click unlock
- 🚀 Quick and easy syncing of credentials

**Cons**

- 🔒 Unreliable door unlocking
- 🔑 Constant need to log in
- ⏱️ Slow app performance
- 🤖 Inconsistent functionality
- 📱 Incompatible with iOS devices

**Commonly reported bugs**

- Locks randomly stop working
- Credential updater not functioning properly
- App getting stuck on loading screens

**Most requested features**

- Apple Watch support
- Wallet integration for quick access
- Seamless mode to avoid repeated logins

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/assa-abloy-accentra/id1523678122/reviews.md

### 1/5 — Not Functional

*2026-05-27*

The actual scanning mode which I imagine is the default use case hasn’t worked for months. Mostly just open Apple wallet for some reason and immediately fails. The only other option at my complex is to use their remote or RMA option but that requires a login every single time you open the app and even that execution path is stupidly slow. The UI keeps changing but somehow is getting uglier and less functional.

### 1/5 — Difficult getting started

*2026-05-09, version 1.15.12*

So slow in sending a code when you try to get started. Unworkable

### 3/5 — iPhone problems

*2026-04-11*

I always have an issue with my key from my phone

### 1/5 — I hate it

*2026-03-05*

This is used at my apartment complex to open doors and also open the gate if you have a guest coming. The one thing I hate about this app is that I have to login every time I need to let somebody in the gate, this is a huge inconvenience so now I have to try to remember my password just to let somebody in the gate and sometimes my guest have to sit outside the gate for about 5 to 10 minutes till I can get inside the app they have to come up with something better so we don’t have to keep signing in every time we need to let somebody

### 1/5 — SEAMLESS MODE

*2026-02-19*

seamless mode? seamless mode. it exists in other apps you make. why no? add seamless mode.

### 1/5 — It’s bad

*2026-01-28*

Was hard to set up. Asked for a lot of permissions. Didn’t work when I needed it.

### 1/5 — Worst access app ever

*2026-01-13*

My apartment building implemented this system and it was been terrible since day one. It works inconsistently. People are always locked out. Forces me to enter log in credentials every single time. Extremely slow to load. Would not recommend.

### 1/5 — The biggest inconvenience in the entirety of my 24 & 1/2 years on this earth.

*2026-01-08*

I’ve already rated this app. However, I’m coming back to reiterate how truly awful this app is. For the life of me, I cannot comprehend how it has more than 1 star, and that is only because you cannot give apps less than 1 on the App Store. As far as I am concerned, THIS APP DESERVES ZERO STARS. 

Please understand I have only ever taken the time to write 2 reviews in my life. Both of them have been to convey my absolute frustration for this app. I LOVE my apartment complex and would consider it the best place I’ve lived since moving out of my parents’ when I went to college. This app alone is enough to make me consider leaving for somewhere that doesn’t use this god awful POS. 

I have to log in every single time I want to open my community gate. Then when I drive my car through the gate, four buildings down to my apartment, and walk up the stairs I have to LOGIN AGAIN to unlock my door. God forbid I have the phone even a single micrometer off of the lock register or else the frickin thing won’t unlock. I must have my phone perfectly centered, level, and flat against the lock for it to pick up any signal. I’m seriously considering carrying around a level and ruler at this point. BEATING DOWN THE DOOR WOULD BE FASTER. I KID YOU NOT. 

I brought up these issues to my apartment management, and they suggested deleting the app and redownloading which I did. I now cannot even get into my apartment because “all the mobile keys” for this property have been claimed. I am on the verge of insanity. I have hit rock bottom, and I feel like the app developers just threw me a shovel. 

When I wrote my first review, I asked for Apple Watch and or Apple Pay compatibility with the lock as that would’ve made the app infinitely better from its less than mediocre functionality. Keep in mind you have to: 
1) login to your phone. 
2) scroll to find the app (which I keep on the first page of my phone for convenience) 
3) open the app 
4) login 
5) wait 20-30 seconds for the page to load 
6) select the mobile keys tab 
7) select unlock 
8) hold the phone exactly with the correct orientation and alignment in order for the lock to register 
9) wait another 10-15 seconds for the app to register my requested action and unlock the door. 

The Delta Force operators were in and out of Venezuela all before I got a gosh dang mother fricking door unlocked. At this point, I would commit grand larceny in the first degree, kidnap a baby, and give away my life savings to a billionaire just to get this app to work more effectively. 

I hope this review has accurately reflected my feelings toward this app. Although, as far as I’m concerned, something that operated this horribly should not be classified as an app. This thing is a torture device. Please appreciate the lack of cuss words in this review. It took much restraint and several deep breaths in order to purposefully exclude them. I know this app has taken several years off of my life. Cigarettes would kill me slower. Thank you for your time if you made it this far.

### 1/5 — Bad

*2025-12-21*

In the ripe year of 2025, this app should not be so glitchy. Takes a million years to connect to locks. It ruins my day frequently. It PMO so bad

### 1/5 — Garbage

*2025-12-03, version 1.15.2*

App is trash. Sometimes it gets stuck on a loading screen, sometimes it doesn’t recognize the lock. Absolute trash.

## Frequently asked questions about ASSA ABLOY ACCENTRA™

### What does the ASSA ABLOY ACCENTRA™ app do?

The app allows residents to use their mobile phone as a digital key to access their apartment and common areas within their multi-family property. It provides convenient and secure mobile entry without the need for physical keys.

### How can I manage access for guests?

The app features Resident Managed Access™, enabling you to grant, manage, and track third-party access to your premises. You can also issue one-time PIN codes for temporary access for visitors or service providers.

### Is the app free to use?

Based on the provided information, the app itself is free to download and use. The access control system is implemented by the property management, and residents can utilize the app without direct cost.

### What devices are compatible with the app?

Device compatibility information can be found on the official ASSA ABLOY ACCENTRA™ website. You can visit https://www.accentra-assaabloy.com/en/commercial-locks-products/access-control/accentra_compatibility for detailed compatibility details.

### What are the benefits of using this app for my apartment?

The primary benefit is enhanced convenience and security. You can eliminate the need for physical keys, easily grant temporary access to guests, and have a record of who has accessed your property.

## Version history (last 5 releases)

### 1.17.2 — 2026-07-16

Bug fixes and improvements, mainly related to DoorBird

### 1.15.12 — 2026-02-24

Bug fixes and improvements

### 1.15.6 — 2025-12-17

Bug fixes and updates

### 1.15.2 — 2025-10-10

Bug fixes and improvements

### 1.15.1 — 2025-09-27

limited support for kwikset locks

## Apps similar to ASSA ABLOY ACCENTRA™

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Resident Portal Mobile](https://appshunter.io/ios/app/resident-portal-mobile/id443831139) | 4.9 (252,194) | Free | Lifestyle |
| [DoorBird](https://appshunter.io/ios/app/doorbird/id898756315) | 4.5 (29,063) | Free | Lifestyle |
| [Cobu - Power Genuine Community](https://appshunter.io/ios/app/cobu-power-genuine-community/id1280724094) | 4.7 (829) | Free | Lifestyle |
| [Bozzuto Resident Experience](https://appshunter.io/ios/app/bozzuto-resident-experience/id1371620819) | 4.6 (13,290) | Free | Lifestyle |
| [Standard On The River](https://appshunter.io/ios/app/standard-on-the-river/id6504910322) | — | Free | Lifestyle |
| [Valet Living Resident](https://appshunter.io/ios/app/valet-living-resident/id1311568445) | 1.9 (185) | Free | Lifestyle |

## More apps by AssaAbloy

- [ASSA ABLOY AUDIO RESOURCE](https://appshunter.io/ios/app/assa-abloy-audio-resource/id886663813)
- [ASSA ABLOY Customer Support](https://appshunter.io/ios/app/assa-abloy-customer-support/id990600264)
- [Yale Look](https://appshunter.io/ios/app/yale-look/id1145024743)
- [Yale Secure](https://appshunter.io/ios/app/yale-secure/id1261911820)
- [ASSA ABLOY Events](https://appshunter.io/ios/app/assa-abloy-events/id1620193314)

All apps by AssaAbloy: https://appshunter.io/developer/886663816

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*