# Assura — Send your invoices

> Health insurance claims management and document access. (iPhone/iPad app by Assura.)

- Source: https://appshunter.io/ios/app/assura/id1478101016 (this page in markdown: same URL + `.md`)
- Developer: [Assura](https://appshunter.io/developer/1478100925)
- Category: Health & Fitness, Utilities
- Price: Free
- Rating: 4.70/5 from 73 App Store ratings · 16 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.1 · 98 MB
- Languages: American English, French (France), German (Germany), Italian
- Released: 2020-03-17
- Data updated: 2026-08-15
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/assura/id1478101016/reviews.md

## What is Assura?

Thanks to the Assura App you can, for your whole family :
- Scan or import invoices
- Consult the history of your submissions
- View your status regarding annual deductible and cost contribution
- Access your electronic documents
- View your insurance products and insurance cards

You can create your account directly in the Assura app. This account also allows you to access the Customer Portal e-assura.ch

## Key features

- Scan or import invoices
- View submission history
- Check annual deductible status
- Access electronic documents
- View insurance products
- Access insurance cards

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/assura/id1478101016/reviews.md

### 1/5 — Kein

*2025-01-04*

Eine Kontaktaufnahme ist schwierig und nicht leicht zu finden.

### 3/5 — Abrechnung

*2024-12-26*

Zu kompliziert

### 1/5 — Message lors s’envoie de justificatif

*2024-12-12*

Dommage de ne pas pouvoir le faire

### 5/5 — Excellent

*2024-11-28*

L’app Assura est parfait , très facile à utiliser , j’adore!

### 5/5 — Je suis chez ASSURA depuis plus de 35 ans

*2024-10-11*

J’ai suis très satisfaite de leur prestations et maintenant c’est mieux de ne pas payer ni Docteur ni médicaments 😀 car pour nous les retraites c’est une grande aide : 
Merci aux Directeurs d’ASSURA MERCI

### 1/5 — Mistakes

*2024-07-31*

Numerosi errori commessi da Assura. Abbiamo dovuto fare ex X denta sana e ora nonostante sia scritto non viene riconosciuto, inaccettabile vi contatterò nuovamente. Ma questa ə vera disorganizzazione.
Alessandro TORAZZI

### 5/5 — Attention!!!

*2023-11-09*

Vous n’avez aucunement le droit de vous tromper dans le paiement de vos factures(Assura devrait, s’ils en ont la possibilité, car au téléphone les pauvres personnes ne peuvent pas faire grand chose, peut-être se mettre à la page pour faciliter la paiement par  leur client) sinon vous recevrez rapidement un commandement de payer… même si entre temps un conseiller Assura vous dit s’occuper de votre cas. 
Donc à éviter!!!

### 5/5 — Très pratique!

*2023-06-27*

L’App facilite la gestion de mon assurance au quotidien !

### 2/5 — La mise à jour ne fonctionne pas !

*2022-05-26*

L’application était très bien avant et depuis la mise à jour. On est obligé d’ouvrir les factures pour voir ce qu’il en est. On ne sait plus ce que l’on a payé ou non… c’est une galère !!!!

**Developer response:** Bonjour, Votre message a retenu notre meilleure attention. Nous sommes en train de terminer la modernisation de l’ensemble de notre infrastructure informatique. Nous pouvons donc vous confirmer que le statut de paiement de vos factures sera à nouveau disponible pour vos prochains avis de primes et décomptes de prestations. De même, vous disposerez à nouveau des montants et des dates d’échéance ainsi que de la possibilité de payer directement en scannant un code QR. Merci de votre patience et de votre compréhension. Meilleures salutations, L’équipe Digital Assura

### 5/5 — Al

*2022-05-25*

Impossible s’ouvrir depuis la nouvelle version. L’application s’ouvre et se referme aussi tôt.

## Frequently asked questions about Assura

### What does the Assura app do?

The Assura app allows users to manage their health insurance. You can scan or import invoices, consult your submission history, view your status regarding annual deductible and cost contribution, and access your electronic documents and insurance cards.

### How do I create an account?

You can create your account directly within the Assura app. This account will also grant you access to the e-assura.ch Customer Portal.

### Is the Assura app free to use?

Yes, the Assura app is free to download and use. There are no in-app purchases or advertisements mentioned.

### What information can I access in the app?

You can access your submission history, your status regarding annual deductible and cost contribution, your electronic documents, your insurance products, and your insurance cards through the app.

### Can I manage insurance for my whole family?

Yes, the Assura app is designed to manage health insurance for your whole family. You can scan or import invoices and access relevant documents for all family members.

## Version history (last 5 releases)

### 2.60.4 — 2026-07-22

This new version improves the user experience of the Assura app. It includes:
•	optimized management of notifications for invoices nearing their due date
•	improvements to the sign-up process
•	fixes for several bugs to ensure smoother navigation

### 2.50.9 — 2026-05-12

This update brings the following improvements:
- New online services available, for example Inclusion/suspension of accident risk
- A new, more readable presentation of the statement of benefits summary
- Bug fixes to improve the user experience

### 2.40.1 — 2025-10-27

What's New:
• Complete your insurance coverage directly from the app!
• More easily identify the healthcare provider linked to a statement of benefits

### 2.38.2 — 2025-06-17

What's new?
•	Share bills to be paid with e-banking apps
•	Book a medical appointment online

### 2.36.3 — 2025-01-20

What's new?
- New tax certificate application form
- New context-sensitive explanations on online forms
- Improvements to the symptom checker

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
