# ASSURE patient application — user reviews

> 5 indexed App Store user reviews of ASSURE patient application by KESTRA MEDICAL TECHNOLOGIES, INC., rated 3.22/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/assure-patient-application/id1612598059/reviews
- App overview in markdown: https://appshunter.io/ios/app/assure-patient-application/id1612598059.md

## Most critical reviews (5 lowest-rated)

### 1/5 — No Dice

*2026-05-06*

My assure app has not worked or even loaded up since the last update which is not good considering what this app is for and what it does. Peoples lives are at stake. So I tried to connect after update and no dice. Just a yellow screen and then crashes.

**Developer response:** Thank you for your feedback. We apologize for any inconvenience caused by this issue. To resolve the issue, please uninstall the app from your iPhone, and then re-install it from the App Store and complete the login and Connect System processes. If you need further assistance, please call the ASSURE Helpline at +1 833-692-7787.

### 1/5 — App keep crashing

*2026-05-03*

After the last update the app keep crashing on open which is not sending my data

**Developer response:** Thank you for your feedback. We apologize for any inconvenience caused by this issue. To resolve the issue, please uninstall the app from your iPhone, and then re-install it from the App Store and complete the login and Connect System processes. If you need further assistance, please call the ASSURE Helpline at +1 833-692-7787.

### 1/5 — 5.5.6 won’t load on iOS 26.4.2.

*2026-04-29*

Latest app won’t load on above. Updated this AM. Hangs for a few seconds and then crashes to Home Screen with flag over app icon. Very dangerous situation right now

**Developer response:** Thank you for your feedback. We apologize for any inconvenience caused by this issue. To resolve the issue, please uninstall the app from your iPhone, and then re-install it from the App Store and complete the login and Connect System processes. If you need further assistance, please call the ASSURE Helpline at +1 833-692-7787.

### 4/5 — Set Correct Time?

*2026-02-05*

My only issue is that when I log symptoms the time shown is CST and I’m in PST.  There is
No way to set the correct time.

### 4/5 — Need some improvements

*2026-01-27*

Not bad but sometimes i want to add a note to the symptoms I’m logging, like what was i doing when i has shortness breath a little note box would be nice 

Battery percentage would be great to see on the app

Would also be great if the user can see their vitals in the app and whats the system is reading. 

Also would he great if the app noticed a spike in heart rates and showed a notification like “ do you want to log this “ and write what i was doing when this happened. 

That would be helpful for my dr. to know why this happened and what triggered it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*