# Astea Mobile — user reviews > 79 indexed App Store user reviews of Astea Mobile by IFS Corporation, rated 1.20/5 from 110 ratings. - Source: https://appshunter.io/ios/app/astea-mobile/id468072644/reviews - App overview in markdown: https://appshunter.io/ios/app/astea-mobile/id468072644.md - Rating breakdown: 5★ 3 · 4★ 1 · 3★ 1 · 2★ 4 · 1★ 101 ## What do users think of Astea Mobile? Overall sentiment: negative **Cons** - 💥 Constant crashes - 📉 Frequent data loss - 🐌 Poor performance and lag - 🚫 Unusable without network - 🤔 Non-intuitive interface - ❌ Difficulty logging in - ⚠️ Lost work entries - 🪲 Numerous bugs - 🗣️ Unresponsive support - 🔄 Frequent re-installations needed - ⏳ Time-consuming to use - 🫥 Outdated design - 🎛️ Complex workflow - 📢 Annoying notification sounds - 🪦 High user frustration **Commonly reported bugs** - App crashes constantly - Loses data frequently - Freezes and lags - Requires network connection to refresh lists - Errors when logging in - Work entries lost without warning - AM/PM defaults incorrectly - Random service orders crashing - Connection issues despite stable internet - Logs out after about an hour - Requires multiple tries to open app - Does not load past splash screen - Cannot view historical data easily - Error codes when closing jobs - Scrolling problems - Drop-down tabs show only one item - Auto-redirects to different spots when clicking drop-downs - Media attachments fail - Cannot attach photos from iOS devices - Error messages when trying to login: 'unable to open database' - Broken on iOS 13 and 14 - Not compatible with iOS 13 on iPad - Cannot scroll while using app on iPad - New update makes work orders unselectable - App not supported after new iPhone software update - Clock not on time, select one time shows another - PM checklists too long - Completion page has unnecessary pop-ups - New version has messed up work orders - Cannot select certain items on work orders - New update is junk, hard to navigate - Login issues after iOS updates - App is not working on iPhone 11 Pro Max with iOS 13 - Harasses user to turn on location services - Continuous messages about location services being off - Does not support iOS 11 - Slow to update compatibility with new OS - Job creation scheme, layout and icons take longer to fill in - Unable to stop work to clock out for lunch or end day - Logged in to one job but says on site at another **Most requested features** - Disable repeated beeping after login - Option to change notification sound - Improve AM/PM intuitiveness - Make notes on jobs more accessible - Allow editing of submitted time entries - Add landscape mode support - Streamline app complexity - Improve compatibility with newer iOS versions - Fix media attachment issues - Allow viewing upcoming work information - Enable adjusting duration to auto-populate end time ## Newest reviews (18 of 79) ### 1/5 — CONSTANT BREAKDOWNS *2024-11-23, version 3.3.4* This app literally crashes or gives me problems every time I use it. Not to mention I DO NOT GET PAID IF I CANNOT FILL MY TIME SHEET OUT…… so this interferes with my life obviously and of course it has to be difficult because a 1st grader designed the app. How is it hard to make a good app? Anything beats this. ### 1/5 — Terrible *2024-10-08, version 3.3.4* Unfriendly experience, limited capabilities and lots of bugs. Don’t bother. ### 1/5 — Absolute joke *2024-09-25, version 3.3.4* Never works, crashes, freezes and causes issues for anyone using it! ### 1/5 — The absolute worst *2024-08-12, version 3.3.4* Loses information, enters random information on its own. Causes you to do the same thing over and over again. I’m experiencing the same issues other reviewers wrote about nearly a decade ago. This company doesn’t care to fix and improve the product. It’s now a running joke in our company, anything that goes wrong with it just shrug and say one star. Its how we make it through the day with this horrible program. ### 1/5 — Junk, garbage, useless *2023-09-22, version 3.3.4* Our company switched to this dispatch software. It crashes constantly, not letting me log back in. Notes on job are hidden deep in program instead of being on top screen. End times default to 12:00am on app so you need to figure times for job in head when you go to log into next job. The government should replace water boarding with this program. This is torture to work with. Deserves negative star rating ### 1/5 — Zero stars *2023-08-09, version 3.3.4* Company makes us use. Someone got back door paid, or sold someone a load of smoke. Have to regularly reload to get past glitches preventing app use. ### 1/5 — Awful everything *2023-02-22, version 3.3.4* I know now to stay away from companies that use this app. It’s super frustrating, it’s a learning experience to put it nicely. ### 1/5 — Worst app ever created *2022-12-28, version 3.3.4* This has to be the worst app ever created Whoever designed this app must suffer from Down syndrome ### 1/5 — Top 2 Worst programs of all time *2022-11-11, version 3.3.3* ASTEA is so buggy that Orkin pest control could treat the problems. At least it is 100% better than CodePal ! ### 1/5 — Horrible *2022-06-30, version 3.3.1* Might be the worst app I’ve ever used. Not user friendly at all and needs some drastic improvements. ### 1/5 — New update *2022-04-17, version 3.3.1* Don’t get me wrong the old Astea was not the best but you could fill your work orders out in minutes everything had its place and a combination. The check list was super easy to fill out really quick. Once you figured the old one out it was breezy. The new update… is junk took my a few days with the old Astea to figure out. It’s been almost a month and haven’t filled my first work order out because of the place of everything it’s everywhere. Absolutely awful ### 1/5 — Trouble *2022-01-16, version 3.3.1* Just downloaded the new iPhone software update for bug fixes now Astea mobile app is giving me issues saying it’s not supported ### 1/5 — Terrible app. Don’t get it *2021-04-16, version 3.3.0* Always has issues worst thing our company ever got. Astea must have really good sales people cause this is a bunch of ocean front property in Arizona even trying to send this review isn’t working ### 1/5 — Trash *2021-04-16, version 3.3.0* Only reason it getting one star is you can’t give 0 stars. Tech support is a joke. By email only. Something that could be answered in minutes takes hours. Meanwhile you’re trying to get this crap to work. Loses info often. Needs to be rebooted often. At least once a month I have to remove it and reload the app just to get it to work. Unfortunately I am forced to use this crap. If you are one of the lucky ones that are not forced to use it run far and fast. ### 1/5 — Poor development *2021-03-24, version 3.2.11* Since the recent update the app is totally unusable ### 1/5 — New version *2021-03-10, version 3.2.9* The latest version has totally messed up my work orders. I am now unable to select certain items on my work now which is now making me fail my weekly targets. Thanks very much for that Astea. If you are going to update your app please make sure it works for everybody. ### 1/5 — Dumpster Fire *2020-12-16, version 3.2.6* I cannot believe there is ANY company that would choose to use an app that has a 1 STAR rating. Buggy. ### 1/5 — IOS 13 nor 14 not compatible *2020-12-11, version 3.2.6* Since the IOS 13 and 14 update I haven’t been able to use Astea. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst productivity application *2026-04-23, version 3.3.4* No matter what time of the day, week or year. This company will not update or upgrade this application. Losses connections all day. Unable to attach files. Latest IOS update made it useless as no private activities can be opened. ### 1/5 — Field Engineer *2026-04-17, version 3.3.4* ASTEA crashes at a higher rate than I see at a demolition derby! Until you’re ready to participate with a proven positive track record, stick with finger painting - you’re WAY out of your league! If I wasn’t forced to use it, I would not! ### 1/5 — As bad as the reviews indicate. *2025-09-29, version 3.3.4* Really that bad ### 1/5 — Warning: *2025-09-22, version 3.3.4* “You must have network connection to refresh the list.” MY PHONE IS CONNECTED TO THE INTERNET. COME ON. ### 1/5 — Loses data constantly *2025-07-30, version 3.3.4* I’m part of a company of approximately 130 people and weekly we have approximately 20-30 with time entry issues WEEKLY. It’s due largely to “Optimistic” errors - if there is a project multiple people are putting time in for - it locks up - only one person can do their time - at a time. This causes for the end user to lose their entry - but it doesn’t have a warning to re-enter time - sometimes the warning takes a minute or two to pop up and will delete 2-3 days worth of time causing you to re enter. AM/PM easily overlooked - it’s not intuitive like workday or almost any other system I’ve used is. It sometimes just defaults to the wrong thing and most people don’t catch it till they’re called out by accounting Just random service orders crashing Getting no connection issues despite having a solid internet connection. I’ve even asked about this program to chat GPT and even that says it’s a widely disliked system. If I could give less than one star I would. ### 1/5 — Rubbish app *2025-05-09, version 3.3.4* This app is an absolute disaster. From the moment I downloaded it, it has been nothing but frustration. It crashes constantly—sometimes within seconds of opening it—and half the time it won’t even load past the splash screen. When it does manage to open, it lags horribly and freezes with every tap, making it completely unusable. I’ve tried reinstalling it multiple times and even updated my phone’s software, but nothing helps. Clearly, no effort has gone into stability or performance. What’s even worse is the total lack of support. I reached out to the developers through the app and their website, and never received a single response. Judging by the other recent reviews, I’m not the only one having these problems, and it’s clear they don’t care to fix them. This app feels like it was thrown together and abandoned, and I honestly regret wasting my time on it. Save yourself the trouble and look for an alternative. ### 1/5 — Labor waste *2025-04-04, version 3.3.4* Recently they did a software change. It used to utilize facial recognition to open now it logs out after about an hour. It now takes 4 or 5 try’s to open app. I have clear it, swipe off screen. It keeps wanting to have me go to a portal and log in. So I shut it down, clear it and try again. What a joke in today’s tech world. They think someone’s gonna break into my phone and clock me on or off. Please! I beg of you, change back. ### 1/5 — Trash *2025-03-17, version 3.3.4* This app plays up as much as an ADHD kid at day care. To any companies looking for a logistics/scheduling app; this ain’t it. The app crashes more than a bull in a China shop. ### 1/5 — Very Poor *2025-03-02, version 3.3.4* Frequently have to re-install to be able to log in. ### 1/5 — -5 stars *2025-02-27, version 3.3.4* Terrible app ever used. Weekly crashed, error to log back in even reset app from setting and delete/re-install. ## Most praised reviews (10 highest-rated) ### 5/5 — Love the new version *2016-04-02, version 2.3* Constantly getting better and making work in the field easier. The new workflow is great and I can get around the app with very few clicks ### 4/5 — No Job Alerts in Iphone *2019-05-09, version 3.2.0* Hi developer please fix bug as it again stop giving alerts ### 4/5 — Much improved *2016-03-31, version 2.3* Workflow is easier. Lots of improvements. Seems to work well so far. ### 4/5 — Great! *2013-01-15, version 1.17* Empowers me in my day to day activities. ### 3/5 — Great but with one small problem *2013-09-20, version 1.21* This app works great for our workflow but with one drawback. You don't have the option of changing the notification sound. It is so annoying working and then the old car horn goes off, again and again and again. In the next version please please give us the option to change the sound. ### 3/5 — Not bad *2013-05-23, version 1.20* Not bad for a work app. Pretty easy to use. ### 2/5 — Why does it beep repeatedly after logging in *2024-05-22, version 3.3.4* Several seconds after logging in the app beeps loudly and repeatedly. As far as I can tell there is NO option in the app nor in iPhone 13 settings to disable this! It’s super annoying this did not happen when I used my iPhone 6S. ### 2/5 — Why does it beep repeatedly after logging in *2022-09-06, version 3.3.1* Several seconds after logging in the app beeps loudly and repeatedly. As far as I can tell there is NO option in the app nor in iPhone 13 settings to disable this! It’s super annoying this did not happen when I used my iPhone 6S. ### 2/5 — Needs tons of work and attention *2019-06-13, version 3.2.0* I’ve used this app for two months now and it’s never been a fluid function. Lately I have not been able to stop work to clock out for lunch or end my day. Initially the app would not let you open another work order unless you exited the current one. Now I’m logged in to one job and it says I’m on site at another??? It’s real frustrating. ### 2/5 — Usable but frustrating *2019-02-24, version 3.1.3* My major complaint is data loss. If the App is open and you are working in your work history while the office sends me a new service call, everything that you’ve typed since the last closure is lost and you have to waste ridiculous amounts of time recreating it. On the good side, this bug gives me a reason not to work late and try to finish my day before the office sends out my next calls. Iphone 7+ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*