# Asteco CM — user reviews

> 97 indexed App Store user reviews of Asteco CM by Ashraf Atout, rated 1.28/5 from 29 ratings.

- Source: https://appshunter.io/ios/app/asteco-cm/id1498747800/reviews
- App overview in markdown: https://appshunter.io/ios/app/asteco-cm/id1498747800.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 2 · 2★ 0 · 1★ 26

## Newest reviews (20 of 97)

### 1/5 — Unable to login

*2024-09-22, version 4.3.0*

It doest let me login and doesnt allow to reset the passwors.
Why my account is removed from it?

### 1/5 — Doesn’t work

*2024-08-30, version 4.3.0*

Can’t even pay by bills and the website won’t work either

### 1/5 — Worst app in the world

*2024-08-30*

This is an excellent example for the rationale that zero star reviews should be possible in the App Store. Other than that, it literally does nothing. Have to delete and reinstall even to get it to open. And then non functional 

Unfortunately, we are now forced to register our vehicles on this worthless brick. And yet it’s impossible. Well done, PROVIS, well done

### 1/5 — The app didn’t load and break down before infuse it

*2024-06-26, version 4.1.0*

Intro several times to delete and install again but nothing I can’t use the services on this app

### 1/5 — Terrible app

*2024-05-22, version 4.1.0*

This app is so poor. Cannot log in and after every update, there are and more issues. Honestly the development company behind this should be fired. Appalling for such a huge company to have such a poor app. As a resident once cannot even make basic requests. Might as well do the requests on paper

### 1/5 — Never works

*2024-05-17, version 4.1.0*

Always glitchy, loops, payments don’t work…then you get chased for arrears. Poor

### 1/5 — My unit number doesn’t show up in the units list

*2024-05-14, version 4.1.0*

I tried many times but my unit number Noya-N2-TH-411 is not listed in the units list

### 1/5 — Awful. Just awful.

*2024-05-12, version 4.1.0*

I wish Provis would pay attention and realise this app doesn’t work!!! It’s so frustrating. Crashes every time, then rarely starts. I uninstalled it last year and just installed again and it had the same bugs. What’s the point in having an app that doesn’t work but forcing your residents to use it!!!!!

### 1/5 — Terrible app! It never works

*2024-05-09, version 4.1.0*

This is the worst app I’ve ever seen. I use it to book the amenities ( ie. tennis court ) in my building complex but it has never once worked. 
I’ve been living at this place for nearly one year and it has never worked. 
I always have to go to the reception to be able to book the amenities while also being told they are not allowed to make the booking for me.

### 1/5 — Booking doesn’t work

*2024-04-20, version 4.1.0*

I use this app for one thing only, booking amenities like the basketball court in my compound. Unfortunately, it also does this horribly, half the time the booking doesn’t even show up on the system for the reception to see, so I end up looking like an idiot who didn’t book the thing I’m trying to access and when I book it in front of the receptionist showing that I did the process of booking the amenities, I still can’t access the amenities because it hasn’t shown up on their system.

### 1/5 — AL RAYYANA

*2024-03-01, version 4.0.0*

When Will you eventually add Al Rayyana ?
As a developer I know it doesn’t take long and it’s been months I’ve been waiting and complaining about that issue…

### 1/5 — Loading infinitely, now cannot log in using email I’ve always used

*2024-02-19, version 4.0.0*

App stopped loading for me and now it doesn’t even recognise the email address I’ve always used. Tried uninstalling and reinstalling a number of times. Just get a proper app developer and fix it once and for all.

### 1/5 — Not working

*2024-02-13, version 2.4.1*

App is not working and is always stuck on loading screen.

### 1/5 — Waste of phone memory

*2024-01-31, version 2.4.1*

App never opens and if it actually does it just crashes.

### 1/5 — Useless app

*2024-01-30, version 2.4.1*

The only thing worse than the app is the service behind it. If the app does function it will take about 2 weeks for someone to actually check it.

### 1/5 — An app that doesn’t perform!

*2024-01-28*

I had to give 1 star because there is no provision to give less. 
I have tried to make payments of maintenance bill many times; it simply does not work!
I have reported this issue but apparently either they cannot fix it or they are not interested!
So, please tell what is the purpose of this app other than to occupy space on my mobile?

### 1/5 — Rather useless

*2024-01-27, version 2.4.1*

Terrible use experience. UAE pass login doesn’t work. Overall refreshingly useless. Thank you so much.

### 1/5 — Unable to pay service charges

*2024-01-19, version 2.4.1*

Please test app properly

### 1/5 — Crashes all the time

*2024-01-19, version 2.4.1*

Not reliable at all. Stops on the loading screen and
Never updates.

### 1/5 — Terrible app

*2023-12-30, version 2.4.1*

This app does not work but as a resident needs to be used. Provis..hire a company that can actually develop an app that functions!! You can’t make payment, you can’t make requests. Search function doesn’t work. Overall..terrible app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t even open

*2025-10-17, version 5.0.1*

How can this even be a thing

### 1/5 — The app doesn’t allow payment of services charges

*2025-08-04, version 5.0.1*

The the application dose not allow the service charge payment

### 1/5 — The owner

*2025-07-07, version 5.0.1*

Stay on phone for 3 hours and still no answer and the worst management

### 1/5 — Awful

*2025-06-02, version 5.0.1*

It just doesn’t function. How on earth they approved this app. I can’t book facilities in my residence.

### 1/5 — Why?

*2025-04-01, version 4.4.0*

Why did I give this app 1 star? Because it’s not possible to go lower! The app refuses to allow login. That’s the very basic function, isn’t it? At least 7 times I tried logging in through UAE Pass, and each time it says “session expired”! Sorry, I think the app has reached the end of its tether!

### 1/5 — Payments do not go through

*2024-12-01, version 4.4.0*

2 of my payments made through bank cards were ‘failed’, however, I was charged the amount on both transactions. I am still awaiting any feedback from them.

### 1/5 — Terrible app

*2024-11-28, version 4.4.0*

The management status of this application is a complete mess. What's going on? I'm told to apply with the application, but the application doesn't work. It's a mess.

### 1/5 — Provis App

*2024-10-31, version 4.4.0*

Your app says living made easier. I requested a service in the app, which was never approved. I was told by a supervisor to send email to a Provis staff. Where is the efficiency? What’s the purpose of this app? You should change it to living made harder. Otherwise, change your system and make it more efficient and live up to your statement “living made easier “.

### 1/5 — Logging out by itself

*2024-10-22, version 4.3.0*

Immediately after I login, the app will automatically logs out and back again to the login screen.

### 1/5 — Crashes all the time

*2024-10-03, version 4.3.0*

Crashes all the time and does not accept my password, try and log in with EID and it crashes as soon as it opens

## Most praised reviews (8 highest-rated)

### 5/5 — Useful app

*2021-02-20, version 1.4.1*

User friendly and easy to navigate. I have had no issues whatsoever using the app - I use it several times a week to book the amenities with no problems. Full of useful information of what’s going on in the community. Very handy & useful app.

### 4/5 — Failure App

*2023-04-04, version 2.0.1*

It doesn’t work since long time 

No update 

No solving for issues 

As always

### 4/5 — Good app

*2021-02-20, version 1.4.1*

Easy and user friendly. Happy with the features 😊

### 3/5 — Trying to pay service charges, can’t pay

*2023-12-12, version 2.4.1*

Trying to pay service charges, can’t pay , payments page does not response

### 3/5 — Crashes on start-up but reinstalling seems to work

*2023-05-21, version 2.1.1*

The app often hangs for a long time when starting up and sometimes will not start at all. However, I found that completely deleting it (rather than simply removing it from Home Screen) and re-downloading from the App Store works.

### 3/5 — App is really slow and inconvenient

*2022-12-28, version 1.4.8*

It would be best if the app has a less loading screen time since this pushes people from accessing the specific services.

### 2/5 — It works for 20 seconds

*2022-09-17, version 1.4.8*

It used to work fine, but now after 20 seconds of use the screen turns white and you can’t do anything but close the app.

### 2/5 — App crashes

*2022-04-07, version 1.4.8*

Trying to open to check the notifications but each time I attempt to open the app it crashes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-22.*
