# Aster Health — user reviews > 21 indexed App Store user reviews of Aster Health by Aster DM Healthcare India, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/aster-health/id6736610257/reviews - App overview in markdown: https://appshunter.io/ios/app/aster-health/id6736610257.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (7 of 21) ### 5/5 — Great Hospital *2025-09-04* Got a video consultation real quick. And then got everything done super super fast. And the video consultation is free of cost. **Developer response:** Dear Pranithvarma, Thank you for your feedback. We’re happy that your video consultation was quick, smooth, and helpful. ### 5/5 — Service *2025-08-06* Very helpful and informative doctor! He only made me wait for very less time. I am really happy that we have technology like this to get access so fast! **Developer response:** Dear Ms. Hima, Thank you for your kind words. We’re glad to hear that the doctor was helpful and that your wait time was minimal. ### 5/5 — Highly recommend *2025-04-09* The video consultation with the general physician went smoothly. The doctor addressed all my concerns and gave me appropriate diagnosis and recommendations. **Developer response:** Thank you for your kind feedback! We're glad to hear that your video consultation with the general physician went smoothly and that your concerns were addressed with care. Your experience truly reflects what we aim to provide through the Aster Health app. Wishing you good health always! ### 5/5 — Best consultation app *2025-03-22* One of the best online doctor consultations experiences I have had. The video clarity was great and doctor took time to listen to my concerns **Developer response:** Dear Santosh, Thank you so much for your kind words! We're glad to hear you had a smooth consultation experience. Your feedback means a lot to us ### 5/5 — Good app for physician consultation online *2025-03-21* Used the app for a general physician consult. The doctor was professional and the video call quality was excellent. **Developer response:** Dear Just00z, Thank you for your feedback! We're happy to hear you had a great experience with the doctor and the video call quality. We’re here whenever you need us! ### 5/5 — Convenience and accessibility at its best *2024-12-06* Making healthcare easy, convenient and accessible on fingertips. Very good experience on instant consultation and got all my medical records in one place. **Developer response:** Thank you so much for your review and encouraging words. We are glad that you had a good experience and the App was helpful in your healthcare needs. ### 5/5 — Very Nice Application *2024-12-04* Simplifies healthcare with easy booking and timely reminders. Video consultations are seamless, with clear doctor profiles and smooth connectivity, making virtual care hassle-free. **Developer response:** Thank you so much for your review and encouraging words. Hope we keep supporting you in your healthcare journey. ## Most critical reviews (10 lowest-rated) ### 1/5 — The worst service *2026-02-19* I would suggest instead of this app, directly go to hospital. Using the app I did an appointment on last December. The hospital canceled the appointment. But till today the reimbursement is not done. The app is not even having an option to track the progress of tickets. This is bare minimum requirement of any app that supports customers. Almost 4 times I reached the support team. They having the same dialogues. **Developer response:** Dear SavKochi, we're sorry to hear about your experience. We understand your concern regarding the delayed refund and the lack of ticket status updates. Please call us at +91 91488 38225 and share your UHID and booking details. Our team will review the matter and assist you as soon as possible. ### 1/5 — No medical records *2026-01-01* The Aster Health application is a thoughtful initiative by the hospital in India; however, my overall experience has been disappointing due to several shortcomings. Many doctors are not available for booking through the app, which makes it difficult to secure appointments. Test reports also do not update within the application, and patients are not notified when results are ready. It would be far more convenient if reports were uploaded directly to the app, allowing patients to access them easily without having to contact hospital staff. No medical reports/prescription of the patient is available in the app. So basic app is good but there is no use of it if patient can’t find required doctors, medical reports, lab reports in app. **Developer response:** Dear Ansu, thank you for your detailed feedback. We regret that your experience did not meet your expectations. Your suggestions regarding doctor availability, medical records, lab reports, and notifications are valuable, and we will share them with the concerned team for review. Thank you for helping us improve the Aster Health app. ### 1/5 — Poor user experience *2025-09-10* Extremely poor experience booking the video consultation. Can’t choose a slot easily. Once chosen, they don’t adhere to the time selected. Video consultation happens after a minimum of 1.5 hrs of actual appointment time chosen. Once consultation is done, no way to access prescription. No way to raise a ticket a follow up with customer support. Still waiting for the prescription even after 35 hrs of consultation. **Developer response:** We’re sorry for the difficulties you faced with the video consultation and prescription access. Please share your details at support@asterhealth.com or call 9148838225 so we can look into this and help you. ### 1/5 — Good Initiative but No use *2025-09-03* The Aster Health application is a thoughtful initiative by the hospital in India, but unfortunately, my overall experience has been disappointing due to several shortcomings. Many doctors are not available for booking through the app, which makes it difficult to secure appointments. Test reports do not update in the application, and patients are not notified once results are ready. It would be far more convenient if reports were uploaded directly to the app, allowing patients to access them easily without having to contact hospital staff. Another issue I faced is the presence of two separate patient files under my name. This duplication might have been created by staff before the app was developed, but it continues to appear within the app and cannot be corrected or removed. This creates unnecessary confusion and should be addressed. Overall, while the initiative is good, the application needs significant improvements in terms of appointment availability, report integration, and patient record management to provide a smoother experience for users. **Developer response:** Thank you for sharing your detailed feedback. We truly appreciate you taking the time to highlight these concerns. We’re sorry for the difficulties you’ve faced with doctor availability, record duplication, and report updates. While reports are available on the app, there may be a technical issue affecting its visibility. We’re continuously working on enhancing the app to provide a smoother and more reliable experience. If you could share your UHID with us at +91 91488 38225, we’d be happy to check and fix this for you on priority. ### 5/5 — Aster app *2026-05-26* Aster Health is a user-friendly healthcare app with smooth appointment booking and consultation features. The interface is simple and easy to navigate, making the overall experience convenient and efficient. **Developer response:** Dear Shrav, thank you for your wonderful feedback! We're delighted to know you had a great experience with the Aster Health app. We truly appreciate your support! ### 5/5 — Aster app *2025-12-18* Really useful for a family showing at the same hospital ,all the information available at one safe space highly recommended to download this app **Developer response:** Dear Aaru1100, thank you for your wonderful feedback! We're delighted to know that you find the Aster Health app useful for managing your family's healthcare. We truly appreciate your recommendation and support! ### 5/5 — Good *2025-11-19* The app works smoothly and the response from the hospital is quick. I was able to book my doctor appointment in minutes. Very useful and reliable! **Developer response:** Dear Nandhitha, Thank you so much for your kind words! We’re happy the app made booking your appointment fast and reliable. ### 5/5 — Makes Doctor booking so simple *2025-11-15* Really happy with this app! Booking a doctor appointment takes just a few taps now. No need to call or wait in line. Everything is smooth and quick. Totally worth having if you visit Aster hospitals often. **Developer response:** Dear Shafi Fida, Thank you for sharing your experience. We’re glad the app made booking appointments simple and quick for you. ### 5/5 — Aster *2025-11-06* Aster health app is very helpful to book the appointments easily and also we can check the reports through this app. **Developer response:** Dear Farzanafasil, Thank you for your feedback. We’re glad to know that booking appointments and accessing reports through the app has been helpful for you. ### 5/5 — User friendly *2025-10-29* Very usefull app, easy to book appointment and all reports are accessible **Developer response:** Dear Prajwal, Thank you for your feedback. We’re glad to know the app has been useful for easy appointment booking and accessing your reports. ## Most praised reviews (4 highest-rated) ### 5/5 — Comprehensive Care at Your Fingertips – Aster Health App Review *2025-09-25* The Aster Health app is a user-friendly platform that brings healthcare closer to home. It allows easy appointment booking, access to lab reports, video consultations, and digital prescriptions—all from your smartphone. The interface is intuitive, making it simple for users of all ages. A standout feature is the integration with Aster’s hospitals and clinics, ensuring continuity of care. Notifications and health reminders add value, while support is responsive and helpful. Whether you’re managing chronic conditions or seeking quick medical advice, this app makes healthcare convenient and accessible. A must-have tool for anyone using Aster services. **Developer response:** Dear Prem, Thank you for your comprehensive feedback. We’re truly happy that the app has made your healthcare needs—from bookings to consultations—easier and more accessible. ### 5/5 — Best app *2025-09-25* It allows us to directly connect with Doctors or book appointments anytime from your home. **Developer response:** Dear Rigzin Chosphel, Thank you for your feedback. We’re glad to know the app has made it easier for you to connect with doctors and book appointments from home. ### 5/5 — Best app *2025-09-25* The best part about this app is that I can book a consultation from home without needing to travel, and the doctors make me feel very comfortable while talking. **Developer response:** Dear Deepak, Thank you for your feedback. We’re glad to know that booking consultations from home has been convenient for you and that you’ve had a comfortable experience with our doctors. ### 5/5 — User friendly and seamless App *2025-09-25* It is easy, user friendly and has the features needed. I can view my reports on the app easily. **Developer response:** Thank you so much for the kind words! We're really happy to know that you’re finding the app easy to use and helpful for viewing your reports. It means a lot to us—your support keeps us going! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*