# Astera Credit Union — user reviews > 29 indexed App Store user reviews of Astera Credit Union by Astera Credit Union, rated 4.70/5 from 2,098 ratings. - Source: https://appshunter.io/ios/app/astera-credit-union/id475901326/reviews - App overview in markdown: https://appshunter.io/ios/app/astera-credit-union/id475901326.md - Rating breakdown: 5★ 1,766 · 4★ 194 · 3★ 73 · 2★ 18 · 1★ 47 ## What do users think of Astera Credit Union? Overall sentiment: neutral **Pros** - 👍 Friendly and helpful staff - 🚀 Smooth and easy to use - 💡 Convenient mobile banking features **Cons** - 🐛 Buggy and confusing app updates - 🤔 Lack of user-friendly features - ⚠️ Difficult to navigate website and app **Commonly reported bugs** - Transactions not showing up in a timely manner - Difficulty signing in and accessing accounts - Incompatibility issues with certain devices **Most requested features** - Show pending transactions - Improve mobile check deposit functionality - Add more customization options ## Newest reviews (9 of 29) ### 2/5 — It’s terrible *2020-03-23* Spent over 10 minutes just trying to deposit a check. Doesn’t work worth a crap. Second thing is I can’t even do a pending deposit. Have to use desktop computer to do anything but the most simple business ### 4/5 — Decent App *2019-10-20* This app will give you the basics of your accounts. I just wish it had more of the full site options. ### 4/5 — Astera *2018-01-17* Very easy to use and I like the easy transfer of money from one account To another. Nice App !! ### 4/5 — Good *2017-08-18, version 4.2.254* Good ### 5/5 — Queen 222 *2017-07-14* Great app, very convenient, easy to use, but most of all safe ### 5/5 — 1💰Member *2017-06-07, version 4.2.254* Really good App Great Credit Union ### 4/5 — Improvement over the last version *2017-05-08* I like this one more, but the "confirm" at the top of the screen when doing actions is confusing when the actual prompt is at the bottom. ### 5/5 — Great Ap *2013-03-25, version 2.3.6* Great ap that works smoothly. Make sure you activate the mobile banking from a desktop first, otherwise you wont have access. Love the graph features! ### 4/5 — Overall a good app *2013-02-08, version 2.3.6* It works well without any issues. However I wish it would show pending transactions. ## Most critical reviews (10 lowest-rated) ### 1/5 — Astera app *2024-09-25* App is pretty much worthless and website isn’t any better. Both are very confusing and hard to navigate for even the simplest of tasks. Can’t wait to pay off my car loan and never look back. Although the staff is very responsive to my questions. ### 1/5 — Worst ever *2023-09-09* Worst banking website I have ever used. Their website and mobile app don’t line up. You can’t do a lot on mobile app. I guess as a bank they couldn’t afford a quality IT team to put this together. Well, least that hillbilly got some work for the yunguns to do. ### 1/5 — App *2023-05-23, version 4.40.1150* Too hard to enroll ### 1/5 — Payment *2022-08-12* Not very user friendly ### 1/5 — Needs improvement *2021-04-13* Needs a update. You can’t save a contact for future needs. Or fax or email a direct deposit form. It should be a way you could see your account number and share if without going to the bank I can’t sign in it needs to be updated ### 1/5 — Size of font on mobile banking *2020-04-28* You’ve changed the size of the font and it is to small to read. ### 1/5 — Viva kurdistan *2019-01-17, version 4.19.116* Astera credit union is a great bank ### 1/5 — Disappointed :( *2014-06-17, version 2.7.40* I downloaded this app because it claimed that it gives you the ability to deposit checks. If this feature is available, it is hidden somewhere hard to find. Otherwise, a very pointless app to have on my iPad when I can just use their regular online banking portal to do everything it does. ---Update--- Just downloaded this on my iPod touch, where the mobile deposit option is available. Unfortunately for me, Apple in their infinite wisdom only put a front facing camera on their 16G touch so to use the functionality I have to do some sort of acrobatic act. So it looks like mobile check deposit works on everything but iPad. Which, like I said previously, is unfortunate because that is where I intended to use it because I don't have a smartphone. Le sigh... ### 2/5 — Terrible update *2025-05-12* The update they did to this app is terrible. Not user friendly at all compared to the last. Transactions don’t show right away. Easier to overdraft with the way it’s set up.. no good.. ### 2/5 — Pending transactions *2020-04-17* It would be nice to see pending transactions ## Most praised reviews (10 highest-rated) ### 5/5 — Best Credit Union Ever *2025-04-04* As a LONG time member of Lake Trust CU, I can attest to the dedicated and assistive staff employed there!! I am a satisfied customer! ### 5/5 — Great banking *2025-01-05* I have been banking with Astera for years and I have had a good experience overall ### 5/5 — Nice *2024-05-31* Every time I go in I feel welcome and appreciated by the staff and am so glad I have opened an account ### 5/5 — Easy to work with got a new phone. Needed help w app only took 3 minutes to fix. Thank you *2022-11-15* Branch closed in Greenville 2 years ago. I have never had to visit another. Inc getting a loan. Great people. ### 5/5 — Hotrod2 *2021-02-11, version 4.25.176* National ### 5/5 — App review *2019-01-19* This is awesome we move a lot and we can do our banking wherever we are. It is run very smoothly and has most everything we need. Love this app ### 5/5 — Review *2019-01-14* I been with for over four years no problems! But wish you have office further north than Ionia! ### 5/5 — Happy customer *2019-01-13* Great credit union ### 5/5 — Works great *2018-08-01* Through the years I’ve seen this change and it’s always for the better. I like the online check deposit feature because I cannot always get to the bank. ### 5/5 — Love it *2017-08-16* It's so easy to see what is going on in your account and being able to track what you spent and where you spent it at. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*