# Asteroom — user reviews

> 11 indexed App Store user reviews of Asteroom by Penpower Technology Ltd., rated 4.00/5 from 24 ratings.

- Source: https://appshunter.io/ios/app/asteroom/id1441372099/reviews
- App overview in markdown: https://appshunter.io/ios/app/asteroom/id1441372099.md
- Rating breakdown: 5★ 17 · 4★ 0 · 3★ 0 · 2★ 3 · 1★ 4

## Most critical reviews (10 lowest-rated)

### 1/5 — No customer service except useless videos

*2023-06-10*

Don’t buy this app or the devices you need. It doesn’t work.

**Developer response:** Dear Valued Customer, 
About your problem, we need to get more info, please tap "Feedback" to mail log for us.
We thank you for your support. Should you have any more question or concern, please kindly contact our customer service team. support@asteroom.com

### 1/5 — Can’t create account w FB

*2019-08-04*

Your app says there’s no email in FB to return to sign up but when I check my FB app settings, you’re there & listed as active (meaning the linking was successful) & it clearly shows that I’ve allowed you access to my email. Until this is fixed, I have to give you just 1 star.

**Developer response:** Hi,
Thanks for your feedback, and now we have checked and fixed it. Please try again.
If you still need any help, please contact us(support@asteroom.com). Thank you.

### 5/5 — Test

*2023-09-14, version 4.2.7*

Test

### 5/5 — iPad app

*2023-08-30*

I would like this app for the iPad.

**Developer response:** Dear Valued Customer,
Thank you for using our product, we will consider your suggestions and pass it to our Product Manager for future product development.
We thank you for your support. Should you have any more question or concern, please kindly contact our customer service team. support@asteroom.com

### 5/5 — Great

*2021-02-23*

This has been a great alternative to matterport. Matterport is fantastic but way to expensive. This brings the doll house and floor plans to my listings now. I highly recommend.

### 5/5 — Can’t press the “Yes, get started” button

*2020-08-01*

Just downloaded the app after buying the Pano kit and it does not let me continue when I press the “Yes, get started” button. Will update when this is resolved.

Fixed. Nice app.

### 5/5 — Good for business

*2019-08-02*

A cool tech product that allows me to start offering virtual tour services to my clients

### 5/5 — Finally an affordable 3D tour solution that photographers can offer

*2019-08-02*

Clients love an alternative to Matterport - been creating virtual tours on asteroom regularly and the quality shot from an iPhone is surprisingly amaizng. Thanks for brining me new businesses!

### 5/5 — Great tour to create 360 tours

*2019-03-22*

Innovative solution for creating 360 tours for real estate use. Very user friendly.

### 5/5 — 新的應用

*2019-03-15, version 2.0.0*

對我很實用，App也做得很好

## Most praised reviews (1 highest-rated)

### 5/5 — Nice app

*2018-12-05, version 1.0*

Easy to use and helpful.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*