# Aston Villa FC — user reviews > 246 indexed App Store user reviews of Aston Villa FC by Aston Villa Football Club Limited, rated 4.36/5 from 53 ratings. - Source: https://appshunter.io/ios/app/aston-villa-fc/id1139256337/reviews - App overview in markdown: https://appshunter.io/ios/app/aston-villa-fc/id1139256337.md - Rating breakdown: 5★ 40 · 4★ 5 · 3★ 1 · 2★ 1 · 1★ 6 ## What do users think of Aston Villa FC? Overall sentiment: negative **Pros** - 🚀 Excellent app for Villa fans - 📊 Provides great match and team information - 🛒 Convenient access to club store **Cons** - 🐛 Persistent ticket purchasing issues - 🤯 Confusing and frustrating user experience - 💤 Slow and unresponsive at times - 🔍 Lack of intuitive navigation **Commonly reported bugs** - Tickets not showing up in app - Frequent crashes when accessing certain features - Login and password reset issues - Compatibility problems with newer iOS versions **Most requested features** - Improve ticket purchasing and management - Enhance user account and profile features - Add more customization options - Provide better support and communication channels ## Newest reviews (14 of 246) ### 3/5 — Fix an iPad bug for 5 stars *2026-08-11* Love the Villa and the app is essential BUT on the iPad the app ignores screen orientation lock and only displays in portrait *unless* you go full screen (in video) and tilt to portrait and back to horizontal then it orients correctly… until you touch something and it slips back to portrait. Seems like a bug so… bug your developers to fix it and I’ll come back and give you 5 stars. :) UTV ### 2/5 — Frustrating and Difficult *2026-08-11* As a Season Ticket Holder, I am always accessing the App to search for News, access Tickets, and stay aware of latest developments. I’m sad to say, the App is probably the worst example of sites, I need to access. The Navigational challenges defy logic and the lack of cross page linkage and functionality defeat me regularly. I really wish this was addressed, after years of asking! ### 3/5 — Ok but… *2026-07-20, version 3.9.4* No landscape on iPad? It use to be there can it be added back please ### 2/5 — App update poor *2026-06-17, version 3.9.1* Landscape view on iPad no longer works. Neither does the App support link! ### 2/5 — Another data mining app *2026-06-14* US fan, but I'm deleting the app after leaving this review. I don't know what kind of people are in charge, but I'm not giving you my data for some lame rewards. If you want my data, you have to pay for it. In the United States, corporate criminals get billions of dollars every year for taking peoples data and selling it... you'll give me my cut of the $$, or you get nothing... ### 3/5 — Text size too small *2026-05-28, version 3.8.14* Needs the ability to increase the text size for those who find the standard text too small to read ### 2/5 — Poor *2026-04-14, version 3.8.14* Every time I want to download my ticket for the game I keep having to uninstall and reinstall to get it to work. Just frustrating! And a few months later still the same, very poor! ### 2/5 — Live overseas *2026-03-10, version 3.8.14* Disappointed I can’t wards live from Australia ### 2/5 — Good for fixtures but poor on rewards *2026-02-24, version 3.8.14* Villa rewards have been down most of the season. ### 2/5 — Buggy and integration to AVFC site poor *2026-02-22* The IT infrastructure needs an overhaul. The app and the ticket website don’t seem to be connected and requires multiple logins. Needs to be a seamless fan experience. For season ticket holders we have to delete and reinstall the app each game so that we can download tickets to Apple wallet - really poor. The actual features once working are good but we can’t seem to get the basics right. Villa Reward points are rarely up to date but they are of little value now anyway - just entry for prize draws and for mascot experiences - no merch options that we used to have so that’s a real downgrade. For a club our size we should do better. ### 1/5 — Garbage *2026-02-21, version 3.8.14* Tickets NEVER download. I have to keep deleting and reinstalling the App. I’ve been a Villa fan for 53 yrs and it’s disgusting! £400m turnover & the App is still.not fit for purpose! ### 1/5 — Worst App in existence *2026-02-12, version 3.8.14* Trying to log into the App and it says error domain, can’t log in at this time. Tried resetting my password and get the above error message again. Tried deleting the App and reloading it and then it says email is already in existence. Tried searching the app for contact details which are none existent. Popped into the Villa shop today to speak to someone regarding the app and he said try speaking to the hospitality desk on match days, that’s the only time it’s staffed. Pathetic Villa. What happens to our aging generation who do not possess a smart phone. ### 1/5 — Rubbish *2026-02-11, version 3.8.14* Worked ok last season now its just completely not fit for purpose ticket will not download so delete app reinstall app download ticket watch game then next match repeat the whole process again worst app ever ### 2/5 — Poor *2026-01-31, version 3.8.14* Every time I want to download my ticket for the game I keep having to uninstall and reinstall to get it to work. Just frustrating! ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t upgrade *2026-07-17, version 3.8.14* I have a perfectly good iPhone X but thanks to the latest upgrade I can’t update as I don’t have iOS 17 How long before I can’t use the functions, especially ticketing as you don’t send e-tickets to email anymore! ### 1/5 — Season ticket holder, can’t log in to the updated app *2026-06-23* Wow, how many software engineers does it take to fix an app??! Since the app required an update it logged me in under someone else’s name against my fan ID (the club thankfully sorted that) but now my app won’t even let me log in, even with a new digital account…. And when you go to app support it takes you to a page on the villa website which is error 404 page not found ### 1/5 — Doesn’t function well *2026-06-09, version 3.8.14* I’ve had an account for ages-the app doesn’t recognize it nor will it allow me to reset my password. I’ve tried everything, desktop. Keep receiving error messages. There is no contact info in order to rectify this and that aspect needs to be repaired. It’s disappointing as my partner is a lifer and we’re a villa family. ### 1/5 — Awful as usual *2026-06-02, version 3.8.14* As a Villa fan of 50 plus years this app is lousy, try to avoid using it unless it’s an absolute last resort!! Tried to link fan ids ,,,no guidance!!! Even finding my own profile proved to be beyond me!! Useless garbage,,& don’t mention the dreaded ‘stick man’ when trying to book tickets outside my season ticket😡 ### 1/5 — Terrible *2026-05-07, version 3.8.14* Barely ever works, endless issues ### 1/5 — Nothing works *2026-04-27, version 3.8.14* Can’t usually down load tickets to apple wallet . Not easy to buy tickets either . About as useful as a chocolate fire grate ### 1/5 — Doesn’t work with Apple Wallet *2026-04-23, version 3.8.14* I can hardly ever download my ticket to the Apple Wallet. I have to delete and reinstall the app to fix the problem ### 1/5 — Terrible user experience *2026-04-18, version 3.8.14* Can’t download tickets to wallet, needs reinstalling regularly, repeated requests for log in and integration with website is dreadful. Staggeringly bad user experience for a premier league club ### 1/5 — Awful team *2026-04-04, version 3.8.14* Shocking team with a shocking fan base really poor website and Callum Johnson stinks ### 1/5 — Rubbish *2026-03-19, version 3.8.14* Tickets don’t show up on the app half the time . Shocking app ## Most praised reviews (10 highest-rated) ### 5/5 — UP THE VILLA!!! *2026-07-29* oh oh aston villa… in everything i do ### 5/5 — UTV *2026-06-05, version 3.8.14* UTV ### 5/5 — Up The Villa *2026-05-16, version 3.8.14* Unbelievable app ### 5/5 — Where’s the meat? *2026-05-15* The app is excellent, easy to use and accessible for members. HOWEVER, it is very annoying to read a headline about a key issue (eg the Harvey Elliott non-transfer) on the web that I you can’t access without signing your soul away with cookies but find total silence on the Villa’s main fans mouthpiece! Come on, Villa, catch up, treat the paying fans properly! ### 5/5 — Does work *2026-05-03, version 3.8.14* Everything perfectly loads for me and the minute by minute feature is AWESOME, if I could this would EASILY get a 10 star review ### 5/5 — Log in *2026-02-20, version 3.8.14* I keep having problems logging into my application Despite using finger recognition ### 5/5 — Great app *2025-11-10* If your a villa fan, this is the app for you. With the latest updates on the table, information on upcoming matches and previous ones, Aston Villa FC the app is a well rounded, easy to use app. It has direct links to the store, places to buy game tickets and more. Highly recommend ### 5/5 — Epicness *2025-10-05, version 3.8.10* Good app ### 5/5 — UTV *2025-09-08, version 3.8.9* It shows the score and club store UTV ### 5/5 — Watch live games *2025-08-23, version 3.8.8* I can’t get to games is it possible to watch live games --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*