# Astound Mobile

> Mobile service management for Astound's 5G network. (iPhone/iPad app by RCN Telecom Services, LLC.)

- Source: https://appshunter.io/ios/app/astound-mobile/id6449095899 (this page in markdown: same URL + `.md`)
- Developer: [RCN Telecom Services, LLC](https://appshunter.io/developer/610411417)
- Category: Utilities
- Price: Free
- Rating: 1.35/5 from 52 App Store ratings · 30 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 68 MB
- Languages: English
- Released: 2023-06-13
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/astound-mobile/id6449095899/reviews.md

## What is Astound Mobile?

Astound Mobile connects you to one of America’s largest and fastest 5G networks. From activation to managing your account, the Astound Mobile app will be your “go-to”, bringing you the control you need.  

- Check how much data you’ve used
- Switch between Unlimited and By the Gig data options
- View your bill and update payment info
- Manage account settings
- View order information
- Contact Astound Mobile for support


Astound Mobile requires Astound Internet service for initial activation. To get started, visit astound.com/mobile.  For additional terms and conditions governing all services, visit astound.com/policies-disclaimers.

## Key features

- Check data usage
- Switch data plans
- View and pay bills
- Update payment information
- Manage account settings
- View order history

## Recent user reviews (10 of 30)

All indexed reviews: https://appshunter.io/ios/app/astound-mobile/id6449095899/reviews.md

### 1/5 — Broken

*2026-05-25*

So it got better at some point and at least you didn’t have to login again every time you open the app. Even the lamest websites have figured this long time ago let alone native apps! Well, login got broken again and now you have to login every single time. The services page will now finally show you the options but no use of it anyway as you cannot enable or disable ANYTHING roaming or international calling related anyway like on the website so why bother in the first place. Even customer support has difficulty using these so I guess these are just decorative to fill-in the wast emptiness and lack of any features. All this app provides is your data usage for the current billing cycle but even that doesn’t work smooth - it keeps showing all zeroes no matter how many times you refresh the page and no matter how many times you reload the app. You mist switch tabs and ho back to Home tab to see the actual usage. Nothing else works. I cannot believe how bad this app is even after months of users testing it and reporting issues and Apple actually allowed this app to be added to the store?!

**Developer response:** Hello, and thank you for reaching out to Astound. We want to ensure that any issues you have with the Astound Mobile app are resolved. Please email us at social_reviews@astound.com with "Review" in the subject so we can help. Please include your phone number so we can look up your account and a link to this review (or a screenshot of it) in your email. Additionally, if you have any screenshots that show error messages, that will also be helpful. Thank you for being a valued Astound customer! -Jackie

### 1/5 — App just doesn’t work

*2026-04-01*

I’ve reviewed this before but I guess it’s gone? App doesn’t work STILL. They responded with the same meaningless form answer to contact them, to which I got NO reply, and I’m sure no one else has. No need to reference anything astound, your app is just broken so fix it or remove it. What’s the point even? It’s been over a month and I’m a new customer. Now I download it and right away it opens to the error, doesn’t even work once like it did before. Has it gotten even worse, if that’s possible? Please fix this so I can track my data usage! And don’t bother responding, you literally don’t need anything from me, just fix the app!

**Developer response:** Hello! Thank you for sharing your recent experience with the Astound Mobile app. We are here to help! Please email us at social_reviews@astound.com with "Review" in the subject so I can better assist you. In your email, please include a screenshot of your review as well as screenshots of any errors you are seeing. Thank you for choosing Astound! -Jackie

### 1/5 — Doesn’t work properly

*2026-03-25*

“Something went wrong we are working on this , please try later again “ since two months they said to me please try later so when should I try?

**Developer response:** Greetings! Thank you for sharing your recent experience with the Astound Mobile app. We want to make sure this apps works as intended. Please email me at social_reviews@astound.com with "Review" in the subject of your message. In your email, please include a screenshot of the error message you are seeing. Thank you for choosing Astound! -Jackie

### 1/5 — Bogus app

*2026-03-12*

I want this to work, but it just doesn’t work.  They won’t even open fully and show me anything but a phone number.

**Developer response:** Greetings! Thank you for sharing your recent experience with the Astound Mobile app. Please email me at social_reviews@astound.com with "Review" in the subject of your message, so I can help to resolve any issues you are having with our app. Please also include screenshots of any errors you see. Thank you for being a valued Astound customer! -Jackie

### 1/5 — App doesn’t work

*2026-03-11*

Don’t download this app is pointless. As the above reviewer put it in simple words; it doesn’t work or it works for one day and that is it. Unloaded and downloaded again fixed the issue but a day or two later is back to the same. it is obvious that Astound don’t care about their mobile service so why should you invest your money and time on such a service.

**Developer response:** Hello, and thank you for reaching out to Astound. We want to ensure that any issues you have with the Astound Mobile app are resolved. Please email us at social_reviews@astound.com with "Review" in the subject so we can help. Please include your phone number so we can look up your account and a screenshot of your review in your email. Additionally, if you have screenshots of error messages in the app, that would also be helpful. Thank you for being part of the Astound service family. -Jackie

### 1/5 — Terrible app

*2026-03-09*

It no longer works despite erasing the app and downloading it again. This app needs a lot of work to improve.

**Developer response:** Hello! Thank you for reaching out to Astound. We want to ensure that you can use the Astound Mobile app with ease. Please email me at social_reviews@astound.com with "Review" in the subject so I can better assist you. In your email, please include screenshots of any errors you are seeing, as well as a screenshot of this review. Thank you for being a valued Astound customer. -Jackie

### 1/5 — Works at first

*2026-03-09*

This app works at first then there’s an error that they’re “working on it.” I delete the app and redownload and it works. Repeat. Need the app (along with other TWO astound related apps—why so many?) to track data usage.

**Developer response:** Hello! Thank you for sharing your recent experience with the Astound Mobile app. We are here to help! Please email us at social_reviews@astound.com with "Review" in the subject so I can better assist you. In your email, please include a screenshot of your review as well as screenshots of any errors you are seeing. Thank you for choosing Astound! -Jackie

### 1/5 — App Doesn’t Work

*2026-02-09, version 2.0.62*

Don’t waste your time this app doesn’t work

### 1/5 — Doesn’t work properly

*2026-02-07*

Reinstalled it twice on my iPhone, it opens, notifications question pops up, I allowed, then I pressed login and it just spins and spins on a blank screen, nothing happens, it just spins. It ever progressed for an ID and PW entry. It needs to be fixed.

**Developer response:** Hello! Thank you for sharing this feedback for the Astound Mobile app. It's important to us that the error you are reporting gets fixed. Please email us at social_reviews@astound.com with "Review" in the subject of your email. Please include your phone number so we can look up your account and a screenshot of this review in your email. Additionally, if you have any screenshots that show error messages, that will also be helpful. Thank you for reaching out to Astound! -Jackie

### 1/5 — Fails

*2026-02-01, version 2.0.62*

Can not log in.

## Frequently asked questions about Astound Mobile

### What does the Astound Mobile app do?

The Astound Mobile app allows you to manage your mobile service on Astound's 5G network. You can check your data usage, switch between different data plans like Unlimited or By the Gig, view your bills, and update your payment information.

### What are the key features of the Astound Mobile app?

Key features include tracking your data consumption, easily switching between Unlimited and By the Gig data options, viewing your monthly bill, updating payment details, managing account settings, and checking order information. You can also contact Astound Mobile for support directly through the app.

### Is the Astound Mobile app free to use?

Yes, the Astound Mobile app is free to download and use. The app itself does not have any associated costs. You will still be responsible for your Astound Mobile service plan charges.

### Who is the Astound Mobile app for?

This app is designed for individuals who are Astound Mobile customers and want a convenient way to manage their mobile service. It requires Astound Internet service for initial activation and is ideal for users who want control over their data, billing, and account settings.

### How do I get started with Astound Mobile?

To get started with Astound Mobile, you will need Astound Internet service for initial activation. You can visit astound.com/mobile to learn more and sign up for their mobile service. The app then serves as your primary tool for managing your account.

## Version history (last 5 releases)

### 3.0.3 — 2026-06-23

We've refreshed the app with a cleaner, more intuitive interface for a smoother experience.

### 3.0.0 — 2026-05-21

We've refreshed the app with a cleaner, more intuitive interface for a smoother experience.

### 2.0.64 — 2026-04-22

Bug fix and performance improvements.

### 2.0.63 — 2026-04-13

We've made some behind-the-scenes improvements to enhance your experience. This update includes general bug fixes to keep things running smoothly.

### 2.0.62 — 2026-01-30

We've made some behind-the-scenes improvements to enhance your experience. This update includes general bug fixes to keep things running smoothly.

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## More apps by RCN Telecom Services, LLC

- [RCN Mobile](https://appshunter.io/ios/app/rcn-mobile/id610411414)
- [RCN2Go](https://appshunter.io/ios/app/rcn2go/id886758566)
- [RCN Business Office Mobility](https://appshunter.io/ios/app/rcn-business-office-mobility/id935755166)
- [Wave Cloud Phone](https://appshunter.io/ios/app/wave-cloud-phone/id1058524156)
- [Wave Smart Home](https://appshunter.io/ios/app/wave-smart-home/id1247668216)
- [Grande Office Mobility](https://appshunter.io/ios/app/grande-office-mobility/id1391853268)

All apps by RCN Telecom Services, LLC: https://appshunter.io/developer/610411417

## Related topics

[astound mobile](https://appshunter.io/ios/topics/astound-mobile) · [astound broadband](https://appshunter.io/ios/topics/astound-broadband) · [my astound](https://appshunter.io/ios/topics/my-astound) · [astound](https://appshunter.io/ios/topics/astound) · [apps for astound internet services](https://appshunter.io/ios/topics/apps-for-astound-internet-services) · [rcn astound](https://appshunter.io/ios/topics/rcn-astound) · [astound internet](https://appshunter.io/ios/topics/astound-internet) · [astound phone](https://appshunter.io/ios/topics/astound-phone) · [noran mobile](https://appshunter.io/ios/topics/noran-mobile)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*