# Astrill VPN Client — user reviews > 1,468 indexed App Store user reviews of Astrill VPN Client by Veloxee Corp., rated 3.70/5 from 608 ratings. - Source: https://appshunter.io/ios/app/astrill-vpn-client/id572953702/reviews - App overview in markdown: https://appshunter.io/ios/app/astrill-vpn-client/id572953702.md - Rating breakdown: 5★ 320 · 4★ 94 · 3★ 35 · 2★ 33 · 1★ 126 ## What do users think of Astrill VPN Client? Overall sentiment: negative **Pros** - 🚀 Fast and reliable connection - 🔒 Stable and secure VPN - 👍 Works well in China - 💡 Comprehensive server options **Cons** - 🐛 Buggy and unreliable mobile app - 🔋 Drains battery quickly on mobile - 👎 Inconsistent and unstable connectivity - 💰 Overpriced for the quality **Commonly reported bugs** - Frequent disconnections and inability to turn off VPN - Login screen freezes and crashes - Incompatibility issues with newer iOS versions **Most requested features** - Improved mobile app with better stability and user experience - More transparent communication about service disruptions - Loyalty discounts for long-term subscribers ## Newest reviews (14 of 1,468) ### 2/5 — Not that good *2026-08-19, version 2.3.8* It’s impossible to find a link that works. In the beginning it worked. But after like a week it stopped working. And I pay for five devices to work but can’t get one connected ### 2/5 — does not work frequently *2026-08-18, version 2.3.8* It would not work frequently and it feels awful especially when I have things to do that moment. ### 2/5 — Very low CP *2026-08-18, version 2.3.8* Don’t buy it ### 3/5 — Very patchy in China *2026-08-13, version 2.3.8* I’ve personally had a lot of difficulty getting stable connection in Beijing. While it says it’s Australia, I get Hong Kong Google when searching. ### 2/5 — Inconsistent *2026-08-07, version 2.3.8* The app is very inconsistent. I have contacted them and been told that what to do when the VPN is not working. Today it has worked terribly. For the cost I expected it to work much better than the cheap one I was using. It’s just as poor and inconsistent and I have spent over $200 Canadian dollars for the subscription. It doesn’t work more then it works. Disappointed ### 2/5 — Android app is garbage, requires force stops to even open. China sometimes works. *2026-08-01, version 2.3.8* I am an Android user writing this from a spare iPhone since the Google Play app page does not even exist for Astrill. It is hard to find where to download the .apk file (after you login to their desktop site > Android page). I used it while in China. It seems to work sometimes, constantly need to change servers like Korea in NE China & Taiwan or HK in SE China. I used StealthVPN mostly, sometimes OpenWeb and auto along with free Cloudflare WARP VPN as Astrill often gets stuck connecting or logging in to the desktop or mobile app. Astrill is blocked in China so you will need another VPN to login to the app first. The UI looks very old, clunky and old school Developer driven, I am from an IT background and it still makes me think each time. On Android the app becomes unresponsive MANY times. There doesn’t seem any way to auto-update it either. Often I am force stopping the app on Android and even Mac because it just creates an unusable connection and gets stuck in China. WARP kind of saves it but it’s cumbersome relying on 2 or more VPNs ESPECIALLY given Astrill’s HIGH AUD $56/month price with no refunds. They also don’t let you remove any billing card but say they do not auto-charge for subsequent months. ### 3/5 — Tom *2026-07-31, version 2.3.8* I’ve had to contact ASTRILL on 2 occasions for help. I was not able to connect to the Internet. On one occasion it was an hour and a half. The other was 45 mins. Spent and was refereed to a Senior analyst for assistance. I ended up fixing it myself. I am not a computer person. To be very honest, if Surfshark did not fail me in China I would be using them. They were very capable in Assisting me when I had problems. ### 1/5 — AVOID! Very Poor App and Very Poor Customer. *2026-07-26, version 2.3.8* Doesn’t offer the OpenWeb or StealthVPN Protocols on any iOS device. Which is the only reason to choose Astrill over multiple cheaper options. No refunds offered and Customer do not help. Research alternatives. Don’t waste your money. ### 1/5 — Did not work at all *2026-07-24, version 2.3.8* Fortunately NordVPN worked fine, so that I could keep up with work, etc. I used a foreign data plan, and had everything set up before we went to China, but this seems to be a very slow product outside of China, and non-functional inside of it. ### 1/5 — Terrible product, terrible service *2026-07-24, version 2.3.8* I have been using VPNs for 20 years and this by far the worse. Good luck getting any reliable connections and they refuse any refunds no matter how much trouble you have with it, so be warned. ### 1/5 — Does not work at all wast of money *2026-07-17* Does not work in china, I was trying to have a 7 day free trail to see how was the performance never received the sms and impossible to resend one so eventually I paid for a 1month trial and it is trash it does not even connect it does not work and I wasted 34 euros ### 1/5 — Astrill VPN *2026-07-16, version 2.3.8* Waste of money. Completely useless. ### 1/5 — Doesn’t work at all *2026-07-12, version 2.3.8* Complete scam, do not buy ### 4/5 — Good *2026-07-07* Annoying reminder to rate the app, that cost a star. App works well. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work with all socials *2026-09-03, version 2.3.8* Have been having big problems getting onto some socials as I use it to communicate with family as live abroad the sad thing is I paid for a yearly plan for it to have connection issues more that actually have a connection ### 1/5 — Not able to use ! App out of date! Switch heysicks *2026-09-03, version 2.3.8* Most Servers locations are not able to use or fake foreign locations. And desk win app not being update over 1.5 years and iOS phone over 11 months. Never solve users issues and cars ### 1/5 — Unreliable on macOS *2026-08-30, version 2.3.8* Astrill repeatedly leaves my Mac’s DNS/network in a broken state after disconnecting, sometimes even making normal internet access stop working🙄I had to use a separate recovery script just to restore my connection. After months of dealing with this, I finally gave up and uninstalled it 🌶︎🐔 ### 1/5 — scam *2026-08-30, version 2.3.8* chatgpt and some source recommend that app. But it's pure scam and without support! I lost 180$ on it ### 1/5 — Virtually impossible to use in China *2026-08-28, version 2.3.8* From China, I’ve tried so many connections based in so many countries. This is no longer worth paying for here. Come on please…. Get this fixed! 90% of my working day is now spent trying to find a UK or US server which works on TCP. Taiwan? HK? Vietnam? Singapore?! It shows as being connected, but absolutely nothing will load on the internet, or send/receive on WhatsApp/Messanger/Telegram, or any other platform. It’s the most unfunny joke in the world, especially when I’m paying for the service. ### 1/5 — App out of date not able to use *2026-08-25, version 2.3.8* Connection keep dropping. And app not being update over 1.5 years. Never solve users issues and cars ### 1/5 — scam *2026-08-21, version 2.3.8* total scam it doesnt work ### 1/5 — Lost a Loyal Customer *2026-08-19, version 2.3.8* I have been using Astrill for over three years, living in China. It was time for my renewal last week, so I took the leap and ordered the 2 year package. It was expensive—around $300usd. Almost immediately after renewing, my service dropped completely. I can’t access Google, Instagram, YouTube, etc. It really seems like they just took my money and ran away. Now I’m on the hunt for a different VPN that will actually provide service, hopefully for a cheaper price. Now I’m out $300. ### 1/5 — connection not able to use at all now *2026-08-08, version 2.3.8* Connection keep dropping. And app not being update over 10 months . Switch to heysocks ### 1/5 — lame *2026-08-03, version 2.3.8* I purchased Astrill VPN Client for use in China, for a two week vacation. The first time I connected everything seemed to go fine but then it only stayed connected for a minute or so, so I tried it a couple more times, having short connections and then none. That was what started 10 days of emails back and forth with Astrill with them sending me all sorts of “try this” cheat codes and hacks, different ways to login, resets, etc. etc. that by day 10 had amounted to over 30 email exchanges, and only a couple very short logons. On Day 11 they offered online support, which, if I had known existed, I would have asked for at the beginning. However, they sent a link for the wrong platform so I had to wait another day, and by now I was in the final 2 days of my vacation and they were wanting me to get online to troubleshoot. It was too little too late. Had they let me know 10 days earlier everything probably would’ve been great. But as it is, I would warn against Astrill VPN in China, and know that their customer support is polite, but almost completely ineffective. ## Most praised reviews (10 highest-rated) ### 5/5 — Absolute lifesaver *2026-08-19, version 2.3.8* I can actually use it in china!! I tried expressVpn but express just wont let me do anything if im not in beijing. This is actually a working VPN thaats really good ❤️ Tip: use japan3, Thats the best server for connection ### 5/5 — 中国最好的VPN *2026-08-18, version 2.3.8* 1. 真人客服秒回 2.App干净，没有乱七八糟的功能 3.所有（非中国）的VPN大厂里唯一能在中国正常使用的（就我所知而言） 4.秒连且不断线，看直播，YT的4k视频没问题。而且节点非常多。 5.美中不足的是流媒体解锁，美国服务器可以看Disney+,可以看apple TV,可以登录Netflix,但可惜看不了Netflix的美区内容。英国有一个节点可以解锁完全的Netflix,其他节点没试过。 6.隐私安全绝对没问题，国外大厂，值得信赖。 7.价格太高，一个月30刀，相当于人民币202，长期使用负担不起，性价比比较低。不过一分钱一分货，确实是我用过最好的VPN ### 5/5 — Nice *2026-08-07, version 2.3.8* Works very well in China too! ### 5/5 — Very satisfied *2026-07-22, version 2.3.8* Really reliable and great when abroad. Thoroughly recommended. Works great on iOS, iPad OS and MacOS. ### 5/5 — Simplicité, Efficacité, Nombreux serveurs *2026-07-11* Pas d’esbroufe visuelle, une performance réelle testée depuis plus d’un an en Chine. Indispensable ### 5/5 — 이거 vpn 최고임요! *2026-07-07* 안녕하세요! 저는 아버지 주재원 땜에 헝가리에 있는 잼민입니다! 헝가리에선 메시지가 안되서 카톡 없는 친구들이랑은 연락을 하기가 여러웠는데요, 이거 vpn 키코 한국 서버로 하니까 문자가 보내지더라고요!! 올해 한국 놀러갔다가 중국 잠시 들렀는데 이거 쓰고 편하게 게임 하고 있어요😎 렉이 좀 걸릴때가 있는데 한국서버나 근처에 있는 나라 서버 하면 잘 터져요. 로그인도 쉽고 키기도 쉽고 서버 바꾸는것도 쉬운데 왜 리뷰가 안좋은지 모르겠네요 ㅠ 아 그리구 앱 안에 환불 기능이 있으면 좋을것 같아요! 여기 리뷰 보니까 환불 원하시는 분이 많은거 같아서요! 중국 같은데 사시는 분이나 놀러 가신 분 1달만 해보세여! 그 다음에 좋으면 1달 연장하구 그러시면 문제가 있어도 다른 걸로 갈아타실수 있으니까! 그러시면 될 것 같습니다 이 긴 리뷰 읽어주셔서 감사드리고 이 vpn 만들어 주신분도 넘 감사해요!!!!! ### 5/5 — nice *2026-06-25, version 2.3.8* Work in some blocked areas, hope you will perform better ### 5/5 — Good vpn *2026-06-23, version 2.3.8* Now stop asking me to review it ### 5/5 — very disappointed *2026-06-20* I’ve used this VPN for 7 years. Why is there no auto-renewal/renewal option on iOS? You recently shut down Alipay, which has left me unable to continue purchasing and using the service. ### 5/5 — Simply amazing! *2026-06-19, version 2.3.8* I used multiple VPNs in China, this one stand out as the best! Love it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*