# ASUS Router — user reviews > 2,003 indexed App Store user reviews of ASUS Router by ASUS, rated 4.60/5 from 62,191 ratings. - Source: https://appshunter.io/ios/app/asus-router/id1033794044/reviews - App overview in markdown: https://appshunter.io/ios/app/asus-router/id1033794044.md - Rating breakdown: 5★ 49,736 · 4★ 5,750 · 3★ 1,832 · 2★ 1,035 · 1★ 3,838 ## What do users think of ASUS Router? Overall sentiment: neutral **Pros** - 🚀 Easy to set up and use - 👍 Comprehensive features - 🔒 Robust security and parental controls - 💡 Useful for monitoring and managing network - 🚀 Convenient remote access **Cons** - 🐛 Connectivity issues and app crashes - 🔍 Limited visibility into connected devices - 🔍 Inconsistent performance reporting - 🔍 Confusing UI and navigation - 🔍 Lacking advanced customization options **Commonly reported bugs** - Inability to delete offline devices - Parental control scheduling bugs - Remote connection issues after updates - Incorrect device traffic reporting **Most requested features** - Add VPN management capabilities - Improve parental control flexibility - Provide historical network usage data - Allow more granular device management - Implement two-factor authentication ## Newest reviews (11 of 2,003) ### 2/5 — Update erase all my parents control settings *2026-08-21, version 1.0.0.9.82* Please do not erase any router app settings when do the updates ### 3/5 — Drops connection to fiber once a week until rebooted *2026-08-20, version 1.0.0.9.82* This router requires a reboot every week in order to stay connected to fiber. I purchased this router so this would NOT happen ### 3/5 — ASUS Help Desk is non existent *2026-08-18, version 1.0.0.9.82* Not sure but my PCs run on WiFi at such a slow download speed and high upload speed. I was trying to get song help from ASUS and the firs level support was useless and I asked to be forwarded and he was rude and told me to fill out a form. ### 2/5 — Конфиденциальное соглашение стоит читать *2026-08-12* Ооочень много чего интересного написали в соглашении, ну хоть честно написали какие данные они теперь собирают. И зачем мне соглашение стран ЕС, если регион использования совсем другой? ### 3/5 — Remote Access *2026-08-11, version 1.0.0.9.80* Can’t access router outside LAN via app. Remote access is enabled. But still can’t… ### 3/5 — Outdated experience *2026-08-11, version 1.0.0.9.80* The UI feels like it was made in 1990 and it functions that way too ### 5/5 — 🇺🇦 *2026-07-22, version 1.0.0.9.74* 🫡 ### 3/5 — Se queda corta *2026-07-19, version 1.0.0.9.74* Ha mejorado bastante, pero todavía le falta para quedar a la par con la versión de navegador ### 5/5 — Great *2026-07-18, version 1.0.0.9.74* Excellent router. Very easy to setup. Works well. ### 4/5 — Good *2026-07-15, version 1.0.0.9.74* Good but we have more options in web gui and this app have some bugs like I can’t update framework in app . Totaly good but needs to be better. ### 2/5 — Disconnessione *2026-07-14, version 1.0.0.9.74* È un router che potrebbe offrire veramente tanto ma presente delle problematiche inerenti lo stato di abbandono della connessione nonostante ricevitore sembra che comunichi sul tuo telefono le tre lineetta che è connesso in realtà nell’applicazione router è continuamente disconnesso. Bisogna interagire ogni volta con l’accensione tramite cavo, staccando e riattaccando, staccando e riattaccando, staccando e riattaccando veramente penoso. ## Most critical reviews (10 lowest-rated) ### 1/5 — Everything is an app *2026-08-12, version 1.0.0.9.80* Certain fields can’t be input on older devices. Also why is an app you most likely need to download off Wi-Fi over 200MB? ### 1/5 — Asus router sucks *2026-08-09, version 1.0.0.9.80* Needs reboot at least once per day , every single day. $900 router! ### 1/5 — Either it or firmware issues. *2026-08-08, version 1.0.0.9.80* They really need to work on the firmware for these routers they used to be really good. ### 1/5 — Not working as expected. *2026-08-01, version 1.0.0.9.80* Signal is strong, but the router keeps losing / pausing the incoming / outgoing signal? Eventually it stops or loses internet. Have to turn the router off then back on. ### 1/5 — Rubbish *2026-07-31, version 1.0.0.9.74* App just does not log in, even though the password and username are correct. No matter what can not log in and there is no help either. Waste of time ### 1/5 — 5GH doesn’t work *2026-07-24, version 1.0.0.9.74* Bad router I ever purchased ### 1/5 — Very disappointed in general *2026-07-21, version 1.0.0.9.74* I expected significantly more from this router. On paper, it offers an impressive feature set for advanced home labs and small business environments, but in real-world use the firmware is unstable, poorly optimized, and frustratingly unreliable. The mobile app is arguably the weakest part of the ecosystem. It frequently freezes, stalls, or fails to populate connected devices altogether. In many cases, it becomes completely unresponsive, making even basic management tasks impossible. For a product marketed around centralized network management, the software experience is unacceptable. The web interface isn’t much better. Nearly every configuration change triggers an unnecessary service restart that can take well over a minute before the interface becomes usable again. Making multiple configuration changes becomes painfully slow because you’re constantly waiting for the system to recover after each adjustment. The UI itself also suffers from noticeable latency and poor responsiveness. From a networking perspective, reliability is equally disappointing. Despite extensive configuration and troubleshooting, I continue to experience intermittent connectivity issues. The router struggles with environments containing multiple identical devices—for example, several PlayStation 5 consoles—often causing one client to disconnect or lose connectivity while another remains active. Device management and session handling appear inconsistent and unreliable. Advanced networking features such as Dual WAN failover and load balancing also fall short. While they appear functional during initial setup, they become unreliable when they’re actually needed. Failover events are inconsistent, load balancing behavior is unpredictable, and neither feature inspires confidence for anyone depending on uninterrupted connectivity. Overall, this feels like hardware with excellent specifications held back by immature firmware and poor software engineering. The platform has tremendous potential, but in its current state it is unstable, sluggish, and not something I would trust in either a demanding home network or a small business environment. Until the firmware and management software receive substantial improvements, I cannot recommend this router. ### 1/5 — Fails to connect often *2026-07-17, version 1.0.0.9.74* Fails more than it works…restarts are mostly accomplished by manually walking to each mesh unit and performing a manual power cycle. ### 1/5 — Ai mesh is a joke *2026-07-13, version 1.0.0.9.74* Ai mesh is a bust on these routers ### 1/5 — Worst app ever *2026-07-13, version 1.0.0.9.74* Simply not fit for purpose. Cannot execute simple commands such as switching on/off port forwarding. Has just prompted me to upgrade firmware, and now complete network is down for no apparent reason. Will be deleting and reverting to desktop portal! ## Most praised reviews (10 highest-rated) ### 5/5 — Works great *2026-08-19, version 1.0.0.9.82* This is an extremely useful app to monitor my home wifi network. ### 5/5 — Hola *2026-08-18, version 1.0.0.9.82* Muy buena app sigan trabajando bien para q el usuario tenga más facilidades con la app ### 5/5 — Amazing router & Amazing Features! *2026-08-16, version 1.0.0.9.80* So Far I love my Asus RT-AX82u it’s a beast of a router and has so many features and an easily accessible app! ### 5/5 — ASUS *2026-08-16, version 1.0.0.9.80* Love the app and our ASUS routers ### 5/5 — Mr Najera *2026-08-07, version 1.0.0.9.80* Excellent product. I use the Zen ET8 and it has been flawless. The Asus App also works flawless and I have been using it for the 8 years. ### 5/5 — Smart, intuitive and powerful *2026-08-04, version 1.0.0.9.80* When adding two ASUS mesh routers it brought everything within fast easy reach. Me likes the system! ### 5/5 — Fantastic *2026-08-03, version 1.0.0.9.80* This app really allows you to deep dive into your network. It’s stable, smooth, and well designed. I genuinely think the developer team wants the best for its customers, and the combination of all ASUS hardware with this software has led me to have confidence in the brand. I have a smart home with minimum 24 connected devices, sometimes 35+ with people over. This app allows me to confirm that all devices are working, and makes sure my system is up to date and running smoothly. Really a good app for those tech inclined. Bravo ASUS ### 5/5 — Good app features *2026-08-01, version 1.0.0.9.80* The app works as intended. The wifi mesh and firmware update features are very useful. ### 5/5 — Easy install, great performance *2026-07-28, version 1.0.0.9.74* Retired my Synology Mesh network and replaced with ZenBE14000 equipment. Want the future proofing Synology abandoned. This app makes install very easy. I set up devices next to active system under a dual NAT to establish Mesh operations, then deployed devices and restored coms. Was easy to swap out equipment and then start new capabilities. App provides simple setup and the ability to get much better insight as i learned the operation. ### 5/5 — Gamer Review *2026-07-25, version 1.0.0.9.74* This is an awesome router for my needs as a competitive gamer, I recommend it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*