# ASWB Social Work Exam Prep — user reviews > 65 indexed App Store user reviews of ASWB Social Work Exam Prep by SPRINGER PUBLISHING COMPANY, LLC, rated 4.70/5 from 3,214 ratings. - Source: https://appshunter.io/ios/app/aswb-social-work-exam-prep/id1292078564/reviews - App overview in markdown: https://appshunter.io/ios/app/aswb-social-work-exam-prep/id1292078564.md - Rating breakdown: 5★ 2,650 · 4★ 321 · 3★ 90 · 2★ 36 · 1★ 117 ## What do users think of ASWB Social Work Exam Prep? Overall sentiment: neutral **Pros** - 👍 Comprehensive and informative review - 👍 Helpful customer service - 👍 Useful practice questions - 👍 Passed the exam with the help of the app **Cons** - 🐛 App crashes and doesn't work - 🐛 Repeated questions - 💰 Misleading pricing and false advertising - 🤔 Unclear on costs and features **Commonly reported bugs** - App crashes or freezes on launch - Login issues and unable to access purchased content - Syncing and progress tracking not working **Most requested features** - Ability to bookmark progress and resume studying - Notes section and highlighting for easier studying - More practice exams and questions - Sync progress across devices ## Newest reviews (14 of 65) ### 2/5 — I passed but Horrible prep *2023-04-10, version 8.16.6379* In the end, I passed but not because of the prep guide. I read and used every part of the app. Yes, I may have learned a handful of things from the app that was on the test, but most of info way too specific. I spent hours memorizing this info. It does not help you focus on what you need to know imo. ### 2/5 — Misleading Prices *2023-01-05, version 8.16.6379* Don’t make the app free if 100% of the content must be purchased. ### 3/5 — Suggestions *2022-09-01, version 8.16.6379* First, I’m finding this app pretty helpful. I love that it breaks content areas down into units and seems to explain concepts differently than how they are usually explained. However, I think this app could be awesome with a few improvements. 1. I wish we had the ability to bookmark where we leave off. 2. It would be great if there were a notes section on each topic and the ability to highlight content for easier studying. 3. More quiz questions!!! I’m not sure how much good answering 50 questions a day does if they are all repeat questions. 4. More than one practice exam. I love that the content is informative, but I would hope to get more exams/practice for $100. ### 2/5 — Keep crashing *2021-10-03, version 8.16.6379* Purchased the app but can’t use it. Crashes ### 4/5 — Super helpful *2021-09-01, version 8.16.6379* I find that this book is helpful with explanations why your answers were wrong, and where to look to review. My only dislike is that I paid an extra $40 for the test and it’s the exact same as the paperback book. If you bought the book, don’t buy the test! ### 4/5 — App doesn’t open *2020-08-10, version 8.16.6379* Title screen flashes and then the app closes. I checked to see if there is an update.. nothing. Update: Email they sent me with how to fix the issue. Thank you for reaching out to us. We are sorry to hear that you are having some issues, but we have an easy fix for you. Please follow the steps below to get the app working again. -Uninstall the app completely on your device. -Turn off your device. -Wait 5 minutes or so. -Turn your device back on. -Go back to the App Store/Google Play Store and reinstall the app. Please, be sure to have a reliable internet connection at this time. This is very important! After the install is complete, please log in with your email address to fully restore the app. ### 2/5 — App won’t open *2020-03-07, version 8.16.6379* Wanted to study tonight using the app on my iPad but it just opens quickly then closes. I reinstalled the app..... wasn’t helpful. I called the helpline and got a message to call back later. Pretty frustrating 🤷🏼‍♂️ ### 1/5 — App technological difficulties *2020-03-06, version 8.16.6379* I can’t get the app to open it just flashes and closes. ### 2/5 — Never lets me sign in *2020-02-25, version 8.16.6379* I got this app a while back ago to help me prepare for my exam and now it doesn’t even let me sign in. I’m just gonna use the book and web version. The bugs for this app need to get fix and considering how much all of this cost! ### 1/5 — App Constantly Crashes *2020-02-24, version 8.16.6379* Wish I could use the app but it shuts down before it even opens. Helpdesk said to uninstall/reinstall, which didn’t work. Then they suggested I use the website which is fine, but still—the app does not work. ### 2/5 — Disappointed *2020-02-19, version 8.16.6379* Disappointed because these are the same questions in the ASWB Practice Exam book. ### 4/5 — Unclear on costs *2020-02-15, version 8.16.6379* I have the free app, and it seems okay - but do I get all three (BSW, LMSW, and LCSW) test preps for $99 or just the one I use the upgrade option on? Please add this information to the upgrade option. David ### 1/5 — Crashes constantly *2020-02-05, version 8.16.6379* This app needs major improvements. I bought the book initially about 8 months ago and did some light studying back then. It seemed to work fine. Now I can’t even get the app to open because it shuts back down immediately. Customer service has not been helpful. They give me steps to sync the app to my profile which is not the issue I’m having. I can’t even open the app! I wish I could use it. ### 1/5 — Constant Crash *2020-01-27, version 8.16.6379* I got the book and used the code to download the app, but it crashes before the app even opens. Not sure why, if my phone is too old, or if there is even a solution but, it’s disappointing. ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t work *2022-08-02, version 8.16.6379* Can’t click on anything in the app ### 1/5 — App Doesn’t Work *2022-05-01, version 8.16.6379* Just got the app, and the screen is frozen. I cannot click on anything. ### 1/5 — I can not access my purchased download app or even computer?! *2020-12-15, version 8.16.6379* Why? I could not download app on my iPhone. After a couple of emails. I could read on my computer. Now! I can not access online on my computer, it always said that my email and password combination is incorrect, which I saved on my computer as default. And I never received any email to let me retrieve my password, which means I purchased this program, but unable to use it either on my phone or computer! A joke? ### 1/5 — App does not work *2020-10-20, version 8.16.6379* I heard so many good things about this app but it is not working for me and I have the latest update. All I see is the blue and white title page and the app has not changed screens so that I can start studying. It’s frozen on that screen. ### 1/5 — Review *2020-09-05, version 8.16.6379* The app is exactly like the book. I thought it would have daily prompts to answer questions. Lots of trouble just to write this review. All nicknames are taken. ### 1/5 — FIX!! *2020-08-10, version 8.16.6379* It crashes every time I try to open it!!! ### 1/5 — App does not open *2020-07-20, version 8.16.6379* This app does not open. It goes to the title screen and then closes and boots me back to my home screen. Please fix. ### 1/5 — Progress? *2020-07-18, version 8.16.6379* I bought the app on Sunday. I have my test in less than a month and I’ve been getting through the practice test. When I go to look at “progress”, it is not recording any of my questions answered or if I got any correct or incorrect. I think this is a glitch so I immediately email support. It’s been nearly a week and haven’t heard anything back. I paid ONE HUNDRED DOLLARS. FOR AN APP. One that is faulty and no one seems very interested in being helpful. ### 1/5 — Won’t work on my iPad *2020-05-25, version 8.16.6379* I updated my iPad software, uninstalled the app, and then reinstalled the app—still doesn’t work. Tried to contact the web developers on their website and received an error message. Get the book instead. ### 1/5 — Not working *2020-03-18, version 8.16.6379* App when open closes right away and if i keep doing this it’s a frozen screen. Not worth buying i guess ## Most praised reviews (10 highest-rated) ### 5/5 — LCSW prep *2025-11-07, version 8.16.6379* Most comprehensive and informative complete review for exam ### 5/5 — Top Tier Customer Service *2023-10-26, version 8.16.6379* I was experiencing some issues with my progress not syncing. So, I reached out for support and they were beyond helpful. They followed up on multiple occasions to ensure the app was running smoothly. This app has also been super helpful as I get my feet wet with studying for my license again. It’s also super accessible and I can study anywhere. ### 5/5 — Passed my test! *2023-01-22, version 8.16.6379* I purchased the exam book to study and i immediately knew that this would not be enough for me. I maybe read two pages of my book and relied heavily on this app to help me study. I passed my exam no issue!! ### 5/5 — Great practice questions *2023-01-19, version 8.16.6379* Useful information ### 5/5 — Review *2020-09-14, version 8.16.6379* I think this app is extremely helpful and I like how it gives you explanations after questions, the reason behind the correct answer and the reason it’s not the other answers. I also like that the app keeps track of your weak areas as well as mastered areas so that you can focus your time on the areas you need to do better in. One thing I would have liked to have, and think is highly beneficial, is the ability to bookmark my spot. I had to take screenshots of the topic area and sub-area each time I exited the app so I’d remember where I left off. Overall, this app is a great tool to have and I’m glad I have it! ### 5/5 — Worth Every Page! *2020-07-19, version 8.16.6379* This is truly a remarkable resource to utilize while preparing for your LMSW test. I love the app that accompanies the study guide! ### 5/5 — Question *2019-11-05, version 6.11.4759* It only gives you one question. I thought it would quiz me with one question each day, not only one total. ### 5/5 — Texas LMSW exam prep *2019-10-11, version 6.11.4759* Working full time didn’t make it possible to spend months covering material to refresh years of academic work. After wasting money on other materials, a fellow graduate recommended this program. Information was concise and explanations thorough. I was able to maximize my time to get the best results. I’d recommend this course to everyone and it was half the cost of most others. ### 5/5 — Review *2019-09-28, version 6.11.4759* I like the app. I would like it more if it had the ability to bookmark my last spot. As of now, it starts you over each time. The app doesn’t allow for notes either. One thing that kind of bothered the OCD in me is how one part of the app is not written in the order of the actual book. I noticed it because it confused me with my orders note cards when I got to that section. Overall, it’s handy to have when you don’t want the book, or to supplement the it. I keep the book by me so I can write notes and keep up with where I ended my last session. ### 5/5 — Passed! *2019-08-13, version 6.11.4759* I used this ap and the book and I passed my exam today!! So grateful for these resources!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*