# AT&T Photo Storage — user reviews > 150 indexed App Store user reviews of AT&T Photo Storage by AT&T Services, Inc., rated 4.79/5 from 52,966 ratings. - Source: https://appshunter.io/ios/app/at-and-t-photo-storage/id1253183534/reviews - App overview in markdown: https://appshunter.io/ios/app/at-and-t-photo-storage/id1253183534.md - Rating breakdown: 5★ 46,208 · 4★ 4,045 · 3★ 1,193 · 2★ 388 · 1★ 818 ## What do users think of AT&T Photo Storage? Overall sentiment: negative **Pros** - 💡 Unlimited storage - 👍 Organizes photos by similarity - 🚀 Backs up photos quickly **Cons** - 🐛 Crashes frequently - 🐛 Slow photo loading and uploading - 🐛 Inconsistent performance - 🐛 Deletes photos without warning - 🐛 Blank thumbnails for older photos **Commonly reported bugs** - Fails to upload all photos - Login and registration issues - Syncing problems between devices **Most requested features** - Search function to find specific photos - Option to disable automatic backups - Ability to download photos back to device - Desktop version for easier management ## Newest reviews (16 of 150) ### 3/5 — Having trouble with Att storage. Said my photos will not be backed up after Oct 20th ?? Why *2025-09-09, version 1.6.89* Not Happy that all my photos are not being backed up ? ### 1/5 — Why *2025-08-10, version 1.6.89* I’m only rating one star because I have complaints. I love the storage, just not sure after all these years why AT&T wants to stop giving its customers this free storage. We pay enough that this does hurt AT&T to continue this service. ### 1/5 — AT&T has lost the Ma Bell Mojo 😩 *2025-07-25, version 1.6.89* I am a lifelong AT&T Communication Services customer. I've enjoyed very reliable and excellent service with AT&T Landline, Long Distance and Mobile Wireless. But any time I have used anything other than that core competency, such as Uverse, Digital Life, Photo Storage, I'm sorry ... AT&T just does not have lasting power. Nor commitment to their customers. It's all fly by night. Here today, gone tomorrow. I would not subscribe to any non-Comm service offered by AT&T. Dabbling isn't a good business practice, AT&T. Please refrain. Thank you. ### 2/5 — Nothing but problems *2025-07-23, version 1.6.89* Crashes all the time. Freezes , won’t let you delete pics or vids & won’t even open a lot of times. Been having these problems for a few years. I myself & others keep telling them. They just won’t actually fix any of these issues long term. I think we’re just all test subjects for them. ### 2/5 — Don’t move *2025-07-22, version 1.6.89* Moved my account from my ex wife’s and started my own att account. Lost ALL. My saved photos. Glad they are discontinuing it. I’ll stick with storing them on Facebook ### 1/5 — Discontinued *2025-07-22, version 1.6.89* Why would you discontinue this great thing ! Y’all got to stop being so selfish!!! ### 1/5 — Sfb *2025-07-21, version 1.6.89* Discontinuing ?!?!? ### 1/5 — ATT customer for more than 20 years. *2025-07-21, version 1.6.87* Pay all this money for nothing,why asking for review now? ### 2/5 — Doesn’t work well *2025-07-21, version 1.6.87* I’m tired of having to delete and reinstall. I’m tired of being signed out and not being able to sign back in. I just got an alert that service would be discontinued, but when I clicked on it, the window that opened up with what to do next had an error and then I couldn’t get back to the alert. Too much stress for something that should be reliable. When I am in my account, I can’t access photos without scrolling back through everything. There’s no way to organize photos. Very disappointed. ### 3/5 — picture redownload *2025-06-29, version 1.6.87* it takes forever for the pictures to come and clear. ### 2/5 — Stupid *2025-06-28, version 1.6.87* There’s no way to put the photos back in your phones gallery. ### 1/5 — Not working *2025-06-28, version 1.6.87* I try to open and never happend ? I have a lot photo here and I can see again ? ### 1/5 — Rarely works *2025-06-12, version 1.6.87* I’m not sure how many, if any, of my photos backed up to this. Every time I try to load this app, it either crashes or just plain never loads. ### 1/5 — Don’t upload your photos. *2025-06-12, version 1.6.87* I am not able to view any of my photos. They show they are there but won’t load. It is impossible for me to download them back to my phone. ### 2/5 — Slow back up *2025-05-26, version 1.6.87* Back up photo takes too long of a time to back up it’s been doing that for three days now. ### 1/5 — Downloading does not work *2025-05-25, version 1.6.87* I haven’t been able to download a single picture. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app *2025-10-19, version 1.6.89* This app has been trash from day one. Full of bugs. Best thing ever is they decided to close it but yet more bugs, I have tried for months to get my pics and not one has been recovered! Who has time to call and sit on hold for an app? Horrible from start to finish, imo. ### 1/5 — bad app *2025-10-18, version 1.6.89* all my photos got stuck on this app and it is near impossible to get back onto my phone. all my pictures are gone now because of this app. now the app doesn’t work anymore so all my pictures are just going to disappear. ### 1/5 — Keeps freezing *2025-09-27, version 1.6.89* Every time I try to use the app it freezes 😡 ### 1/5 — Lost pictures *2025-09-16, version 1.6.89* Now that you announced that you will no longer support the app all my pictures have disappeared with no instructions on how to retrieve them and get them back to my phone. Years of pictures gone. ### 1/5 — Loss of storage *2025-09-10, version 1.6.89* I lost all my storage from this app. Was reliable and helpful at first but now I am not able to retrieve my storage. Very devastated and disappointed if anyone can help me get it back please let me know. ### 1/5 — deleted half my photos *2025-09-08, version 1.6.89* Randomly got rid of half my photos and the archive doesn’t work ### 1/5 — I Was Enjoying This App But… *2025-09-06, version 1.6.89* It doesn’t matter now what I think about this app because it’s being discontinued! ### 1/5 — Photo storage 🗑️ *2025-09-02, version 1.6.89* Worst app. It’s slow, doesn’t upload sometimes and now they are discontinued. It did save space, the only good thing. But now I think I will lose all my pics. Been with att forever. But I’m hating att right now and will be switching t-mobile. ### 1/5 — John *2025-08-29, version 1.6.89* The app won’t open so I can get my pictures and videos off it before it’s gone ### 1/5 — “Storage *2025-08-21, version 1.6.89* Yall are getting rid of all the photo storage or whatever, AND you want me to RATE you??? 🤣🤣🤣🤣🤣🤣🤣 ## Most praised reviews (10 highest-rated) ### 5/5 — Gone *2025-10-02, version 1.6.89* It won’t let me login in it just keeps closing what the heck ### 5/5 — Need for AT&T photo storage! *2025-10-02, version 1.6.89* There is a need for MORE storage for photos on my phone! And all phones! Thank you! ### 5/5 — Stand T photo storage *2025-07-21, version 1.6.89* Love this app ### 5/5 — Good for my loads of pics *2025-05-31, version 1.6.87* Get this one ### 5/5 — Thank you *2025-03-13, version 1.6.87* Thank you for this app. I don’t know what I would do with without it. I recover every single photo because of you. I love you.❤️❤️ ### 5/5 — CT5 Blackwing Seats *2025-02-21, version 1.6.84* The picture is amazing! ### 5/5 — JS Olomua *2025-01-26, version 1.6.84* I love it, it's way better than ever ### 5/5 — Helpful *2025-01-22, version 1.6.84* I’m so thankful that this app helped me save some of my storage 🎉 ### 5/5 — Ms. Edith L. Behm *2025-01-14, version 1.6.84* The technician , Mr. Ritzwan Ali, who works at your store in Boynton Beach , Florida on Congress Avenue and Gateway is the reason I went for the new Apple 16 phone. He is excellent and deserves a big raise! I deal with no one else! ### 5/5 — This is the best ever I love this app thanks *2025-01-08, version 1.6.84* ♥️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*