# AT&T Secure Family Companion® — Locate family & filter content

> Family safety app for location tracking, screen time management, and content filtering. (iPhone/iPad app by AT&T Services, Inc..)

- Source: https://appshunter.io/ios/app/at-and-t-secure-family-companion/id1402684782 (this page in markdown: same URL + `.md`)
- Developer: [AT&T Services, Inc.](https://appshunter.io/developer/290854684)
- Category: Lifestyle
- Price: Free
- Rating: 1.20/5 from 2,301 App Store ratings · 174 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 187 MB
- Languages: American English, Arabic
- Released: 2018-11-07
- Data updated: 2026-08-30
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/at-and-t-secure-family-companion/id1402684782/reviews.md

## What is AT&T Secure Family Companion®?

AT&T Secure Family Companion® is a mobile app installed on family member’s devices to help their parents or guardians protect them by locating their device in real-time and managing their child’s screen time as well as the content they may access online. Secure Family is available for all families, no matter which mobile provider you use. Take your family’s safety to the next level.

FAMILY SAFETY AND REWARDS
* Locate devices in real-time on the family map.
* Family Members can send an emergency alert to everyone with the press of a button.
* Parents, give your child extra screen time as a reward for good behavior.
* Child view of top websites and apps they accessed to help develop good digital habits.

Legal Disclaimers
AT&T Secure Family Companion is free and only works with the purchase of AT&T Secure Family, available in the App Store for $7.99/month (includes support for up to 10 family members) and up to 30 devices in total. Service auto renews every 30 days unless cancelled. To use the AT&T Secure Family service, you must download two Apps: the AT&T Secure Family App (adults, parents or guardians) and the AT&T Secure Family Companion App (family member). Visit att.com/securefamily for details.

Install the Companion App on your child’s device and pair it with the Parent App on your device. Pairing is required to access all features. Only authorized app users have permission to use the App to locate a family member’s device. Requires iOS v.16 or higher.

Note: Continued use of GPS running in the background can reduce battery life. Availability, timeliness, or accuracy of location is not guaranteed. Coverage not available in all areas.

There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion App to your child’s companion device if you have AT&T ActiveArmor Advanced Mobile Security running on the same companion device. If you wish to continue with the purchase, you must downgrade to the FREE version of AT&T ActiveArmor Mobile Security on the companion device before adding AT&T Secure Family Companion App.

AT&T Secure Family FAQs: https://att.com/securefamilyguides

The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy and the App’s End User License Agreement found at att.com/legal/terms.secureFamilyEULA.html.

* AT&T Postpaid Wireless customers:
View, modify or cancel service anytime within the Secure Family app.
AT&T does not provide credits or refunds for partial months.

* AT&T PREPAID wireless customers and all other mobile networks billed by the App Store:
See Apple’s polices regarding cancellation in the App Store at https://support.apple.com/en-us/HT202039

## Key features

- Real-time device location
- Emergency alerts
- Screen time management
- Content filtering
- App and website usage tracking
- Digital habit development support

## What do users think of AT&T Secure Family Companion®?

Overall sentiment: negative

**Pros**

- 👍 Did its job
- 🚀 Tracking location

**Cons**

- 🐛 Buggy and unreliable
- 🔒 Invasion of privacy
- 🔋 Slows down internet and device
- 💔 Breaks trust with parents
- 🚫 Too much control over child's device

**Commonly reported bugs**

- Incorrect location tracking
- Constant VPN disconnections
- Compatibility issues with newer devices and iOS versions

**Most requested features**

- More flexible and customizable parental controls
- Improved location tracking accuracy
- Better communication and negotiation options between parents and children

## Recent user reviews (10 of 174)

All indexed reviews: https://appshunter.io/ios/app/at-and-t-secure-family-companion/id1402684782/reviews.md

### 1/5 — I REALLY DON’T LIKE THIS APP

*2026-08-05, version 12.1.0*

I really don’t like this app, it makes me want to throw my phone across the room. I genuinely don’t even want to use my phone anymore. AT&T y’all played for real.

### 1/5 — this is not the way.

*2026-08-05, version 12.1.0*

listen, i’m a kid. i know that most teens need a screentime, probably including myself, and also monitoring. however, this app is NOT the way. Completely blocking your child’s internet access at night sounds good in theory, but what happens if there’s an emergency? You can’t even use google. Sometimes it blocks searches in the daytime, so god forbid they have to search up a hotline while they’re home alone. God forbid you’re choking and they need to search up how to do the Heimlich maneuver on you past their bedtime. There are also practical issues that I’ve encountered. They won’t be able to. I just spent 7 minutes trying to search up breakfast recipes. I tried four different browsers, restarting the app, restarting my phone, reloading the page, giving new wordings. I still don’t have my breakfast recipe and it’s not past my bedtime. This isn’t even the only time this has happened. I tried to search up the lymphatic system and it blocked my search. Same with how to do a pull up. I can’t search for an egg recipe on youtube. Hell, even my PERIOD TRACKER app, even the planet fitness app, is not loading, even when i’m supposed to have internet access in the daytime. I tried sending a message in my family whatsapp group 4 hours ago, and it still has not sent. I can no longer connect to my home wifi, and i am forced to use only cellular data about 90% of the time because the VPN messes with the wifi signal. I have to do my homework in the basement, as my school issued iPad that used to connect to my hotspot (which no longer works because the VPN messes with it), only works when in the same room as the wifi router located in the basement. I used to be able to fall asleep quickly while listening to classical music, but because of my bedtime, even music doesn’t load past 10PM. I understand wanting to set a screentime for your kid. I really do. But this is just not the way.

### 1/5 — I got u guys

*2026-07-31, version 12.1.0*

Umm I’m prolly gon get beat but idc. Js delete the app and u get full access ta ur internet. It’s that simple unless u care about getting in trouble but I don’t. Have a nice night on ur phone baddies🫶🫶

### 1/5 — this sucks

*2026-07-31, version 12.1.0*

This is coming from a child. This app is totally invasive. If you delete it I think it sends a notification to your parents. It has all your app data. Any new app you wanna download in my case it was PolyBuzz, it only works sometimes other times it doesn’t. It affects your WiFi and you can’t even turn off the vpn. You have no privacy at all

### 5/5 — (Parent btw) you have to bye this!!!! Read why 👇🏼(July 26 2026)

*2026-07-30, version 12.1.0*

I have no regrets buying this in any way!!!! My daughter got mad so I banned her phone iPad and Apple Watch. She grabbed the apple shredder from the kitchen and told me “ this is now called the human shredder “i did not know what she ment by that but she went up to her room and I think she found something she really liked to do!! She likes to put ketchup all over the room, I think because there is a bunch under the door, she won’t let me come in, the door is locked, she had not come out in 5 days but she is doing really well!! (I think..)

### 5/5 — AMAZING!!!!

*2026-07-27, version 12.1.0*

I have no regrets downloading this! I banned all devices from my son and he found a new hobby! He took the biggest knife we have at home and bring it to his room The door is somehow locked and he won't get out and somehow ketchup is leaking under the door and he didn't get out after waiting 2 days I think he is making something that takes alot of time but he is still ok and doing great i believe!

### 1/5 — Super 🤩

*2026-07-26, version 12.1.0*

It works perfectly. My daughter stopped using her phone and said she was going to meet up with friends! I was absolutely thrilled! She even mentioned they were going to have a picnic. She hasn't come home for the day yet, but that might be because she went to a friend's place for a sleepover? 😁 Either way, I'm very happy with the app! It's great that my daughter has finally found company outside the online world; after all, she has so much life ahead of her

### 1/5 — Sf companion

*2026-07-25, version 12.1.0*

This app is genuinely the worst app. If your thinking to download this, ITS A WASTE OF TIMEEEE

### 1/5 — What a way to destroy a relationship

*2026-07-16, version 12.1.0*

Let me start by saying I’m not a parent. Now let me go into how this makes me feel completely violated on all terms. A teen I should be able to have more control over what I do, and yet this app limits everything. It makes me feel less like a teen and more like a child being babysat by my parents. Personally, I think I speak for all kids/teens when I say this app holds a fast-track ticket to distant relationships.

### 1/5 — Use alternatives

*2026-07-14, version 11.5.2*

This app sucks, don’t download!! It messes with your VPN connection and slows down your WI-FI. If you want to track your kids location just use Life 360. As for screen time just use the screen time limits in settings. No need for this app, DO NOT DOWNLOAD!!

## Frequently asked questions about AT&T Secure Family Companion®

### What does AT&T Secure Family Companion do?

This app is installed on a family member's device to help parents or guardians protect them. It enables real-time device location tracking, management of screen time, and filtering of online content. It also allows family members to send emergency alerts.

### How much does AT&T Secure Family cost?

The AT&T Secure Family service is available for $7.99 per month. This subscription includes support for up to 10 family members and a total of 30 devices. The service auto-renews every 30 days unless canceled.

### What are the key features of AT&T Secure Family Companion?

Key features include real-time location tracking of family devices on a map, the ability for family members to send emergency alerts, parents can grant extra screen time as a reward, and a child's view of top websites and apps accessed to help foster good digital habits.

### What are the compatibility requirements for AT&T Secure Family Companion?

The Companion App requires iOS version 16 or higher. It needs to be paired with the Parent App on the guardian's device to access all features. Note that there can be a compatibility conflict if AT&T ActiveArmor Advanced Mobile Security is running on the same device; a downgrade to the free version of ActiveArmor may be necessary.

### How is AT&T Secure Family Companion used for family safety?

It enhances family safety by providing parents with the ability to know their child's location in real-time, set limits on screen time, and block inappropriate content. This helps ensure children are safe online and encourages responsible digital behavior.

## Version history (last 5 releases)

### 12.1.0 — 2026-07-14

We are constantly working on updates to keep AT&T Secure Family Companion running smoothly. This version contains minor enhancements and bug fixes.

### 11.5.2 — 2025-08-29

• Secure Family is now available to all families, no matter which mobile provider you use!
• Access to the Digital Wellness site designed to support your child’s digital journey with content developed by specialists in online safety.
• Bug fixes and updated UI to improve your experience.

### 11.4.0 — 2025-03-11

Feature enhancements to the advanced parental controls that help the parent prevent a child from making in-app purchases through the App Store, installing new apps, and viewing explicit-rated content within Apple applications. Also, a couple of small bug fixes and performance improvements to continue to give you peace of mind!

### 11.3.0 — 2024-10-04

Feature enhancements to Content Filters & Time Limits for easier navigation and functionality.                                                       
•Privacy updates that include an indicator on the Companion app when location or web activity is being shared with the family or parent.                                                            •Performance improvements and bug fixes.

### 11.2.0 — 2024-04-26

Improved User Authentication: The update will enable AT&T postpaid & prepaid wireless customers to use a one-time password to log into the app. 
Fix SMS Invitation: Migrated or legacy accounts will now receive the username and correct version of the App when trying to send the SMS invitation.
Other Items: A couple small bug fixes to continue to give you peace of mind!

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All apps by AT&T Services, Inc.: https://appshunter.io/developer/290854684

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*