# AT&T Secure Family Companion® — user reviews > 175 indexed App Store user reviews of AT&T Secure Family Companion® by AT&T Services, Inc., rated 1.20/5 from 2,301 ratings. - Source: https://appshunter.io/ios/app/at-and-t-secure-family-companion/id1402684782/reviews - App overview in markdown: https://appshunter.io/ios/app/at-and-t-secure-family-companion/id1402684782.md - Rating breakdown: 5★ 89 · 4★ 33 · 3★ 21 · 2★ 44 · 1★ 2,114 ## What do users think of AT&T Secure Family Companion®? Overall sentiment: negative **Pros** - 👍 Did its job - 🚀 Tracking location **Cons** - 🐛 Buggy and unreliable - 🔒 Invasion of privacy - 🔋 Slows down internet and device - 💔 Breaks trust with parents - 🚫 Too much control over child's device **Commonly reported bugs** - Incorrect location tracking - Constant VPN disconnections - Compatibility issues with newer devices and iOS versions **Most requested features** - More flexible and customizable parental controls - Improved location tracking accuracy - Better communication and negotiation options between parents and children ## Newest reviews (16 of 175) ### 1/5 — This app sucks *2026-07-03, version 11.5.2* Now that my parents installed the app I can’t even use my QR code scanner app for thing my parents want me to scan and it would say I can not go to that app because if the restrictions!!!!!😡😡😡😡😡😡😡😡😡😡😡😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤 ### 1/5 — I hate this *2026-06-11, version 11.5.2* I hate this and I hate my grandma always she do is keep texting me like I can’t do nothing with her alive ### 1/5 — Don’t get this *2026-06-06, version 11.5.2* This app is horrible, my mother downloaded it on my phone and I had to uninstall it just so I can open my text app, I was forced to reinstall it all because it’s cheaper than life 360. It ruins data, the phone is more glitchy than usual and my WiFi keeps randomly going out. Do not buy it <3 ### 1/5 — Sf sucks *2026-05-22, version 11.5.2* This terrible app screen time is a reward now ### 1/5 — Why 1 star *2026-05-09, version 11.5.2* It’s just cheeks fr ### 1/5 — Horrible app for parents and children life 360 is better *2026-04-22, version 11.5.2* So I am 14 and this app might be the stupidest thing I’ve seen in a while first they advertise this stupid vpn that shuts off your WiFi and always monitors you well I found out you can just disable it in settings so it doesn’t auto connect in like 20 minutes that baisically nullifies the whole app and the location part is the super off it said I was living 2 communities away and ### 2/5 — VPN *2026-04-09, version 11.5.2* I don’t really like this app because it requires a VPN and the last control app my father put on my phone also required a VPN and I couldn’t use any of my apps it would be as if i was offline even at home. If that could be fixed I would love this app. ### 1/5 — Horrible *2026-04-03, version 11.5.2* Horrible app.Ruined my rls with my mom because of trust.This app made me feel like she is all on me with cameras watching my every single move.She doesn't realize it but this app is horrible and genuinely made me hate being around her.She thinks it's "protecting" me but it's just making things worse.Also your internet goes off and doesnt allow you too Google stuff or anything.APP SUCKS DONT DOWNLOAD. ### 1/5 — Hi *2026-03-27, version 11.5.2* No Good ### 1/5 — I hate my life *2026-02-19, version 11.5.2* Damn bro I’ve had suicidal thoughts bc of this app man, my parents make me wanna end myself, I would lwk end my life if i didnt go to hell🫩 ### 1/5 — Worst app *2026-02-15, version 11.5.2* Worst app ever ### 1/5 — This app sucks (edited) *2026-02-07, version 11.5.2* This app sucks. It was made for children that just got devices, not teenagers that have the freedoms of having a phone without this stuff on it. I was forced by my parents to download this app and it broke me. I can’t really trust my parents anymore because of this. And plus, even if I uninstall this they’ll turn my phone into a paper weight because I can’t do anything. Again, this app sucks and from a teens standpoint, parents. Let them be free. Ps. I found a way to make your parents uninstall the app. Just spam the sos button like 100 times or something and they’ll get confused or something and ask you “why are you sending sos messages?” And just reply “I have no idea what your talking about” they’ll either take your phone or disable the app. Another thing is, read the privacy policy before you get the app parents, they will sell your private data to other companies ### 1/5 — trash *2026-02-06, version 11.5.2* bro don’t get this, gonna make every kid not wanna talk to you ### 1/5 — unfair *2026-02-05, version 11.5.2* parents can literally do anything, its js so unfair that u cant have anything basically 😭 ### 1/5 — Bad *2026-01-27, version 11.5.2* Terrible relationship building ### 1/5 — Slow *2026-01-09, version 11.5.2* As soon as it was set up on my phone it started many minutes longer to load many apps and safari took a lot longer ## Most critical reviews (10 lowest-rated) ### 1/5 — HORRIBLE *2026-08-30, version 12.1.0* Please do not download, this app is horrible and annoying. Don’t download ### 1/5 — I REALLY DON’T LIKE THIS APP *2026-08-05, version 12.1.0* I really don’t like this app, it makes me want to throw my phone across the room. I genuinely don’t even want to use my phone anymore. AT&T y’all played for real. ### 1/5 — this is not the way. *2026-08-05, version 12.1.0* listen, i’m a kid. i know that most teens need a screentime, probably including myself, and also monitoring. however, this app is NOT the way. Completely blocking your child’s internet access at night sounds good in theory, but what happens if there’s an emergency? You can’t even use google. Sometimes it blocks searches in the daytime, so god forbid they have to search up a hotline while they’re home alone. God forbid you’re choking and they need to search up how to do the Heimlich maneuver on you past their bedtime. There are also practical issues that I’ve encountered. They won’t be able to. I just spent 7 minutes trying to search up breakfast recipes. I tried four different browsers, restarting the app, restarting my phone, reloading the page, giving new wordings. I still don’t have my breakfast recipe and it’s not past my bedtime. This isn’t even the only time this has happened. I tried to search up the lymphatic system and it blocked my search. Same with how to do a pull up. I can’t search for an egg recipe on youtube. Hell, even my PERIOD TRACKER app, even the planet fitness app, is not loading, even when i’m supposed to have internet access in the daytime. I tried sending a message in my family whatsapp group 4 hours ago, and it still has not sent. I can no longer connect to my home wifi, and i am forced to use only cellular data about 90% of the time because the VPN messes with the wifi signal. I have to do my homework in the basement, as my school issued iPad that used to connect to my hotspot (which no longer works because the VPN messes with it), only works when in the same room as the wifi router located in the basement. I used to be able to fall asleep quickly while listening to classical music, but because of my bedtime, even music doesn’t load past 10PM. I understand wanting to set a screentime for your kid. I really do. But this is just not the way. ### 1/5 — I got u guys *2026-07-31, version 12.1.0* Umm I’m prolly gon get beat but idc. Js delete the app and u get full access ta ur internet. It’s that simple unless u care about getting in trouble but I don’t. Have a nice night on ur phone baddies🫶🫶 ### 1/5 — this sucks *2026-07-31, version 12.1.0* This is coming from a child. This app is totally invasive. If you delete it I think it sends a notification to your parents. It has all your app data. Any new app you wanna download in my case it was PolyBuzz, it only works sometimes other times it doesn’t. It affects your WiFi and you can’t even turn off the vpn. You have no privacy at all ### 1/5 — Super 🤩 *2026-07-26, version 12.1.0* It works perfectly. My daughter stopped using her phone and said she was going to meet up with friends! I was absolutely thrilled! She even mentioned they were going to have a picnic. She hasn't come home for the day yet, but that might be because she went to a friend's place for a sleepover? 😁 Either way, I'm very happy with the app! It's great that my daughter has finally found company outside the online world; after all, she has so much life ahead of her ### 1/5 — Sf companion *2026-07-25, version 12.1.0* This app is genuinely the worst app. If your thinking to download this, ITS A WASTE OF TIMEEEE ### 1/5 — What a way to destroy a relationship *2026-07-16, version 12.1.0* Let me start by saying I’m not a parent. Now let me go into how this makes me feel completely violated on all terms. A teen I should be able to have more control over what I do, and yet this app limits everything. It makes me feel less like a teen and more like a child being babysat by my parents. Personally, I think I speak for all kids/teens when I say this app holds a fast-track ticket to distant relationships. ### 1/5 — Use alternatives *2026-07-14, version 11.5.2* This app sucks, don’t download!! It messes with your VPN connection and slows down your WI-FI. If you want to track your kids location just use Life 360. As for screen time just use the screen time limits in settings. No need for this app, DO NOT DOWNLOAD!! ### 1/5 — Horrible App *2026-07-04, version 11.5.2* This thing is restricting Safari (I cannot use it for more than a minute a day) and I can’t play games, watch videos, I can’t even text or call people past 9pm. For multiple days this thing was even restricting PHOTOS. Also if I don’t have someone’s phone number saved in my contacts, it blocks me from messaging the person (same with emergency services numbers, it won’t allow me to call the police) this app is harming my social life and online life, I can’t even talk to my friends without feeling insecure now, “Secure Family” is ironic because this app makes me feel more insecure about myself. This app has 1.2 stars for a reason. ## Most praised reviews (10 highest-rated) ### 5/5 — (Parent btw) you have to bye this!!!! Read why 👇🏼(July 26 2026) *2026-07-30, version 12.1.0* I have no regrets buying this in any way!!!! My daughter got mad so I banned her phone iPad and Apple Watch. She grabbed the apple shredder from the kitchen and told me “ this is now called the human shredder “i did not know what she ment by that but she went up to her room and I think she found something she really liked to do!! She likes to put ketchup all over the room, I think because there is a bunch under the door, she won’t let me come in, the door is locked, she had not come out in 5 days but she is doing really well!! (I think..) ### 5/5 — AMAZING!!!! *2026-07-27, version 12.1.0* I have no regrets downloading this! I banned all devices from my son and he found a new hobby! He took the biggest knife we have at home and bring it to his room The door is somehow locked and he won't get out and somehow ketchup is leaking under the door and he didn't get out after waiting 2 days I think he is making something that takes alot of time but he is still ok and doing great i believe! ### 5/5 — Ts is kinda good *2026-05-11, version 11.5.2* This makes you touch grass more ### 5/5 — Chillax *2026-03-22, version 11.5.2* Y’all need to calm down and go touch grass. These reviews are hilarious but get help 😂. It would be a problem if yall didn’t spend so much time on your phones lol. Read a book. Listen to a symphony. Learn to solve a Rubik’s cube. As a 17yo I’m saying this as nicely as I can: act your age, go get a job, go to church, and for the love of all that is holy stop complaining. This is not healthy. Btw the app works great 😂 ### 5/5 — I was in the middle game!🤬 *2025-08-06, version 11.4.0* There I am in the middle of my Brawl stars game about to hit Max tier on surge when in the middle of my game all of a sudden the clock strikes 11:00 pm☠️💀 and my internet cuts! 🥴🤬🤬🤯 I was in such a trance, I couldn’t believe what just happened. But when I came back to reality I realized this THIS STUPID APP cut my internet!!!! The next second I go into a rage. Smashing my phone on the ground yelling and screaming. When all of a sudden my phone broke. I just sat there motionless. In tears in the middle of my bedroom. Because of this app I have ptsd, trauma,and, AND a broken phone. And my mom says I have THE problem! P.S This is actually a secret 1star review which needs to be known! ### 5/5 — review of reviews *2025-01-18* i’m giving this five stars mostly in response to the one star reviews. One review stated a child can delete the app but most tablets and phones have parental controls that removes the option to delete apps, so parents do your research. The other review said it’s controlling and oppressive but kids and teens need parental guidance especially on social media and especially in our crazy world where morals seemingly have left the planet and children are being negatively influenced. These platforms are the true oppressors, not the parents. Protection is not oppression. On that note, thank you and good job at&t! ### 5/5 — Did its job *2024-12-15, version 11.3.0* 5 star ### 5/5 — Idk *2024-09-14, version 11.2.0* I’m a 13 year old guy and this app is meant to help parents and I understand why people use it. ### 5/5 — AMAZING *2024-03-06, version 11.1.0* I edged to this so hard when I got it and now my canthal tilt is maximum positive and I can mew properly thanks mom and dad! I love how it increases skibidi toilet videos added to my YouTube shorts for you page it’s just super nice! 😍😍😍 ### 5/5 — LOLLL *2024-01-03, version 11.0.16* this app is great! 90% of the reviews are kids that are mad. Thats right. STAY MAD. 😂🫵🏼 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*