# AT&T Secure Family® parent app — Parental Controls & Locator

> Parental control and device locator app for family safety and digital habit management. (iPhone/iPad app by AT&T Services, Inc..)

- Source: https://appshunter.io/ios/app/at-and-t-secure-family-parent-app/id353334746 (this page in markdown: same URL + `.md`)
- Developer: [AT&T Services, Inc.](https://appshunter.io/developer/290854684)
- Category: Lifestyle
- Price: Free with in-app purchases
- Rating: 4.59/5 from 21,364 App Store ratings · 183 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.6 · 164 MB
- Languages: Arabic, English
- Released: 2010-02-05
- Data updated: 2026-08-28
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/at-and-t-secure-family-parent-app/id353334746/reviews.md

## What is AT&T Secure Family® parent app?

AT&T Secure Family ® is a device locator & parental control app to help parents or guardians protect their family members by offering real-time device location tracking with safety alerts, screen time control, content blocker, website & app usage tracker, and ability to find a lost phone. Secure Family is available for all families, no matter which mobile provider you use. Take your family’s safety to the next level.

KEEP TRACK OF YOUR FAMILY’S DEVICES
* Locate devices in real-time on the family map and view location history
* Get location alerts when your family member’s device enters or leaves a saved safety area, such as school or home
* Set scheduled alerts on your family member’s device location. Are they home from school at 3PM?
* Use breadcrumb map as a location tracker to know where your family member’s device was during the day
* Get notified when a family member’s device has arrived at a destination with check in notifications

CONTROL YOUR CHILD’S SCREEN TIME & BLOCK CONTENT
* Parental controls to block apps and website content with age range filters
* Block internet access instantly
* Set time limits for access to your child’s favorite apps to control screen time
* Track web and app usage on child devices

FAMILY SAFETY AND REWARDS
* Help children develop good digital habits by encouraging them to track their app usage
* Parents, give your child extra screen time as a reward for good behavior
* Family Members can send an emergency alert to everyone with the press of a button
* Find a lost phone with a ring that enables a sound to play for two minutes to help locate the device
* Support your child’s digital journey with expert-created content designed to promote safe online habits
* Dual parent or guardian admin feature supports co-parenting needs

Legal Disclaimers
The AT&T Secure Family service is free for the first 30 days. After the first 30 days, you will be automatically billed $7.99 each month (includes support for up to 10 family members and up to 30 devices in total). Service auto renews every 30 days unless cancelled. To use the AT&T Secure Family service, you must download two Apps: the AT&T Secure Family App (adults, parents or guardians) and the AT&T Secure Family Companion App (family member). Visit att.com/securefamily for details.

Install the Companion App on your child’s device and pair it with the Parent App on your device. Pairing is required to access all features. Only authorized app users have permission to use the App to locate a family member’s device. Requires iOS v.16 or higher.

Note: Continued use of GPS running in the background can reduce battery life. Availability, timeliness, or accuracy of location is not guaranteed. Coverage not available in all areas.

There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion App to your child’s companion device if you have AT&T ActiveArmor Advanced Mobile Security running on the same companion device.  If you wish to continue with the purchase, you must downgrade to the FREE version of AT&T ActiveArmor Mobile Security on the companion device before adding AT&T Secure Family Companion App.

AT&T Secure Family FAQs: https://att.com/securefamilyguides

The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy and the App’s End User License Agreement found at att.com/legal/terms.secureFamilyEULA.html.

* AT&T Postpaid Wireless customers:
View, modify or cancel service anytime within the Secure Family app.
AT&T does not provide credits or refunds for partial months.

* AT&T PREPAID wireless customers and all other mobile networks billed by the App Store:
See Apple’s polices regarding cancellation in the App Store at https://support.apple.com/en-us/HT202039

## Key features

- Real-time device location tracking
- Safety alerts for geofencing
- Screen time control
- Content and app blocking
- Website and app usage tracker
- Lost phone finder

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| AT&T Secure Family™ | $7.99 | per month |


## Chart rankings

- #61 in Top Grossing · Lifestyle (US App Store)

## What do users think of AT&T Secure Family® parent app?

Overall sentiment: negative

**Pros**

- 🚀 Accurate location tracking
- 🔒 Secure family monitoring
- 👍 Good value for multiple devices
- 👍 Helpful for working parents

**Cons**

- 🐛 Frequent connection issues
- 🐛 Inaccurate location data
- 🔒 Privacy concerns
- 👎 Difficult to set up and use
- 👎 Ineffective at blocking content

**Commonly reported bugs**

- App crashes frequently
- Companion app can be easily deleted
- VPN bypass issues
- Inconsistent pairing between devices

**Most requested features**

- More granular content filtering options
- Time limits for specific apps, not just internet
- Ability to block phone numbers
- Require passcode to access the app

## Recent user reviews (10 of 183)

All indexed reviews: https://appshunter.io/ios/app/at-and-t-secure-family-parent-app/id353334746/reviews.md

### 1/5 — this is not the way.

*2026-08-05, version 12.1.0*

listen, i’m a kid. i know that most teens need a screentime, probably including myself, and also monitoring. however, this app is NOT the way. Completely blocking your child’s internet access at night sounds good in theory, but what happens if there’s an emergency? You can’t even use google. Sometimes it blocks searches in the daytime, so god forbid they have to search up a hotline while they’re home alone. God forbid you’re choking and they need to search up how to do the Heimlich maneuver on you past their bedtime. There are also practical issues that I’ve encountered. They won’t be able to. I just spent 7 minutes trying to search up breakfast recipes. I tried four different browsers, restarting the app, restarting my phone, reloading the page, giving new wordings. I still don’t have my breakfast recipe and it’s not past my bedtime. This isn’t even the only time this has happened. I tried to search up the lymphatic system and it blocked my search. Same with how to do a pull up. I can’t search for an egg recipe on youtube. Hell, even my PERIOD TRACKER app, even the planet fitness app, is not loading, even when i’m supposed to have internet access in the daytime. I tried sending a message in my family whatsapp group 4 hours ago, and it still has not sent. I can no longer connect to my home wifi, and i am forced to use only cellular data about 90% of the time because the VPN messes with the wifi signal. I have to do my homework in the basement, as my school issued iPad that used to connect to my hotspot (which no longer works because the VPN messes with it), only works when in the same room as the wifi router located in the basement. I used to be able to fall asleep quickly while listening to classical music, but because of my bedtime, even music doesn’t load past 10PM. I understand wanting to set a screentime for your kid. I really do. But this is just not the way.

### 3/5 — Mediocre tracking

*2026-06-27, version 11.5.3*

Mot good for physical tracking. Doesn’t pinpoint destinations,  routes traveled, time at at destination etc.

App control, screen time and content control for children is good.

### 1/5 — One more price gouge

*2026-04-21, version 11.5.3*

I should not have to pay a fee to set limits on my child’s phone.

### 1/5 — Doesn’t work for flip phone

*2026-03-09, version 11.5.3*

Loaded to be able to make sure my 98 year old father was safe.  Said it works for flip phone, the only thing that works is the billing.  Trouble turning the dang thing off.

### 5/5 — Caught my cheating spouse

*2026-03-01, version 11.5.3*

I had suspicions that my partner had been cheating on me, all I needed was an evidence to support them. I tried several of these apps and all failed to yield any results. I finally discovered a review of a credible cyber expert at( hackspymaster @gmailcom.l wrote to his email by providing the requested information and the rest was history.
My wife was truly unfaithful as evidenced by her deleted texts, call conversations and hidden media data files. I was at first hurt and dejected when I got her secrets uncovered.
I'm relieved my divorce went well with no problems. Thanks to Micheal for coming through for me as I had no reason to spend more money on wasteful apps with no results. Listen, face your anxieties, stop wondering or contemplating they are faithful, find out, and make the decision to move on.

### 5/5 — Easy to set up

*2026-02-28, version 11.5.3*

I love this app. Let’s me set a schedule that automatically cuts her phone off from usage and automatically allows usage again later. Blocks whichever type of sites you want

### 5/5 — Driving speeds

*2026-02-26, version 11.5.3*

I like the service to block apps. But can you use this app to see how fast teens are driving?

### 5/5 — Excellent service 💪🏻

*2026-02-23, version 11.5.3*

By means technology you can access phones with deep knowledge with just Phone number. You can pin few person you often see your partners communicate with to know their relationship and what is going on between them. When you set your flag on them your device automatically tells us when a contact is made with such people and easily you can track your partner and their cheat mate location. Contact btech7771{@}gmail.com for help to know what's going on. life savers

### 1/5 — Random

*2026-02-17, version 11.5.3*

Disconnects from VPN randomly. Holding our child’s iPhone myself untouched and within a day exclamation warning about ‘Device has been disconnected from VPN…’ even when his phone has not been used. Reconnecting child’s phone gets tedious.

### 5/5 — One of the best service caught my cheating spouse

*2026-02-04, version 11.5.3*

Best GPS app I've ever used, but somehow, it didn't help me see the location of my S/O when I noticed her sudden changes in her attitude. Unbeknownst to me, she had been seeing another man, so l contacted a top of the line Pl, through a referral and mailed him at( hackspymaster @ gmail com. He delivered to me full remote access to her phone and I saw all I needed to see, ofcourse, after paying. Face your fears, stop secondguessing if they're being faithful, find out and move on with your life.

## Frequently asked questions about AT&T Secure Family® parent app

### What does AT&T Secure Family do?

AT&T Secure Family is a parental control and device locator app. It allows parents to track their family members' devices in real-time, set up safety alerts for specific locations, manage screen time, block inappropriate content and apps, and find lost phones.

### How much does AT&T Secure Family cost?

The service is free for the first 30 days. After the trial period, it costs $7.99 per month, which includes support for up to 10 family members and 30 devices. The service auto-renews monthly unless canceled.

### What are the key features of AT&T Secure Family?

Key features include real-time device location tracking with history and safety alerts, screen time controls with app-specific limits, content blocking for websites and apps, usage tracking for web and app activity, and a lost phone finder function. It also supports co-parenting with a dual admin feature.

### What devices are compatible with AT&T Secure Family?

To use the service, you need to download two apps: the AT&T Secure Family App for parents and the AT&T Secure Family Companion App for family members. The parent app requires iOS v.16 or higher. Compatibility with AT&T ActiveArmor Advanced Mobile Security may cause conflicts.

### How can AT&T Secure Family help my child develop good digital habits?

The app helps children develop good digital habits by encouraging them to track their own app usage. Parents can also use features like rewarding good behavior with extra screen time, fostering a positive approach to digital responsibility and online safety.

## Version history (last 5 releases)

### 12.1.0 — 2026-07-14

We are constantly working on updates to keep AT&T Secure Family running smoothly. This version contains minor enhancements and bug fixes.

### 11.5.3 — 2025-09-04

• Secure Family is now available to all families, no matter which mobile provider you use!
• Access to the Digital Wellness site designed to support your child’s digital journey with content developed by specialists in online safety.  
• Bug fixes and updated UI to improve your experience.

### 11.5.2 — 2025-08-29

• Secure Family is now available to all families, no matter which mobile provider you use!
• Access to the Digital Wellness site designed to support your child’s digital journey with content developed by specialists in online safety.  
• Bug fixes and updated UI to improve your experience.

### 11.4.0 — 2025-03-11

Feature enhancements to the advanced parental controls that help the parent prevent a child from making in-app purchases through the App Store, installing new apps, and viewing explicit-rated content within Apple applications. Also, a couple of small bug fixes and performance improvements to continue to give you peace of mind!

### 11.3.0 — 2024-10-04

Feature enhancements to Content Filters & Time Limits for easier navigation and functionality.                                                       
•Privacy updates that include an indicator on the Companion app when location or web activity is being shared with the family or parent.                                                            •Performance improvements and bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*