# AT&T Voicemail Viewer (Home)

> Visual AT&T landline voicemail management and transcription for iOS. (iPhone/iPad app by AT&T Services, Inc..)

- Source: https://appshunter.io/ios/app/at-and-t-voicemail-viewer-home/id379199380 (this page in markdown: same URL + `.md`)
- Developer: [AT&T Services, Inc.](https://appshunter.io/developer/290854684)
- Category: Productivity, Lifestyle
- Price: Free
- Rating: 2.20/5 from 230 App Store ratings · 88 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 5 MB
- Languages: American English
- Released: 2010-10-01
- Data updated: 2026-08-14
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/at-and-t-voicemail-viewer-home/id379199380/reviews.md

## What is AT&T Voicemail Viewer (Home)?

This app is for AT&T landline voicemail, not mobile phone voicemail.  Make sure you have your AT&T home voicemail PIN prior to downloading this app.  
Voicemail Viewer makes it easier to stay on top of your Voicemail or Unified Messaging voicemail messages directly from your iOS device. Like looking at messages in your email inbox, you can check your AT&T Voicemail messages visually, choosing the order in which you listen to them or even reading your messages as voicemail-to-text. For more information, visit our web site at att.com/vmviewer. If you are a Voicemail or an Unified Messaging customer and are having trouble signing into or using this app, please contact us at 800.288.2020 (Voicemail) or 888.300.6500 (Unified Messaging) and be prepared to provide your landline phone number associated with your mailbox, the device you are using to access the app and the problem that you are experiencing.

## Key features

- Visual voicemail inbox
- Listen to messages in any order
- Voicemail-to-text transcription
- Manage AT&T landline voicemail
- iOS device access

## What do users think of AT&T Voicemail Viewer (Home)?

Overall sentiment: negative

**Pros**

- 📱 Convenient remote voicemail access from phone
- 📝 Voicemail transcription feature saves time
- 🔔 Push notifications for new messages
- ⚡ Fast message retrieval when working
- 🎯 Shared mailbox support for multiple lines

**Cons**

- 🐛 Constant crashes and freezing
- 🔐 Frequent login failures and authentication issues
- 📉 Outdated user interface design
- 🔊 Poor audio quality and speaker issues
- 📝 Inaccurate voicemail transcriptions
- ⚠️ Lack of app maintenance and updates
- 🆘 Poor customer support and developer responsiveness
- 🔔 Unreliable notifications
- ⚙️ Settings bugs and configuration issues
- 📧 Removed email forwarding functionality

**Commonly reported bugs**

- App crashes frequently during use
- Login credentials not accepted despite correct information
- App freezes requiring restart and re-login
- PIN save setting resets after iOS updates
- Unable to download voicemail messages
- Voicemail playback not working on iPad
- Home and Work app data interlinked incorrectly
- Black text on black background in dark mode
- Notifications not triggering alerts
- Messages not loading until other apps opened
- Error messages when opening new voicemails
- Phone number field becomes empty on startup
- App defaults to Apple Mail instead of selected email app
- Voicemail audio plays through speaker only, ignoring headphones

**Most requested features**

- Bulk delete multiple messages
- Auto-delete messages from trash after set time period
- Dark mode support
- Improved transcription accuracy
- Ability to change alert tones
- Spam/unknown caller blocking
- Email forwarding for voicemails
- iPad universal app support
- Speakerphone trigger on playback
- Multiple message selection
- Modern UI redesign

## Recent user reviews (10 of 88)

All indexed reviews: https://appshunter.io/ios/app/at-and-t-voicemail-viewer-home/id379199380/reviews.md

### 1/5 — Has this app just been abandoned?

*2026-03-31, version 1.15.0*

You still provide the voice services so it’s hard to imagine why you wouldn’t provide the support on the app.  The app is one major glitch and hasn’t been updated in 2 years.  Why provide home voice services with voicemail if you’re not going to give people a logical way to retrieve the messages without the app freezing and shutting down?   It doesn’t make.  

“Connecting people for good is what we do best.”  

It’s your slogan.  C’mon.

### 1/5 — Horrible app. Hard to believe Apple allows this POS

*2025-12-09, version 1.15.0*

Constantly Crashes!

### 3/5 — Great app

*2025-11-01, version 1.15.0*

This app now crashes often and defaults to apple mail instead of my default e-mail app. Hope this can be resolved by AT&T. 

My wireless and home phone voice mail have a shared mailbox. When a message is left in the mailbox, the app vibrates the phone and I can read a transcription of the message and delete without needing to dial and log into the mailbox over the phone. So convenient, thanks AT&T!

### 1/5 — Terrible App

*2025-07-01, version 1.15.0*

Bad UI/Ux design.   The messages are NO LoNger wrok.    Get new designers.

### 3/5 — Setting Changes Save PIN every time after IOS 18.5

*2025-06-26, version 1.15.0*

This app has been go to message retrieval for our 2 U-Verse phone lines.

It seems after iOS 18.5 (when noticed), it requires PIN every time the app is opened! It needs to be updated, since last update was 2 years ago! Turns out in settings this was OFF.

After turning back on, PIN is retained. Hope this APP is maintained, due to reliance upon it!

### 1/5 — Terrible

*2025-01-01, version 1.15.0*

Terrible app at present. App routinely halts/abends or has other unexpected behavior. Seems as if the developer doesn’t care and hasn’t kept it up to date and/or fixed bugs.

### 1/5 — Stopped working for no reason

*2024-12-12, version 1.15.0*

I can’t log on anymore. I deleted and reinstalled the app but that didn’t help. It just stopped working for no reason several days ago. I’d call customer service to see if they can help, but who’s got that kind of time. I’ll probably just cancel my landline because why on earth do I have that anyway.

### 1/5 — Never works !!!

*2024-11-21, version 1.15.0*

Unable to sign in from the app but I can access from the web. This app is worse than useless.

### 1/5 — Horrible

*2024-07-30, version 1.15.0*

I hate this app I never get alerts! When I check it always is freezing! So unreliable and useless.

### 1/5 — Not great.

*2024-07-23, version 1.15.0*

Weird interface looks like it was written for iOS 6. Slow response times when it responds at all. You’re better off with a laptop and the web portal since their site is even worse on the phone. 

Eventually turned on VM->email forwarding and have a dedicated mailbox in the Apple Mail app. Orders of magnitude better than this mess.

## Frequently asked questions about AT&T Voicemail Viewer (Home)

### What does the AT&T Voicemail Viewer app do?

This app allows AT&T landline customers to visually manage their voicemail messages directly from their iOS device. You can see your messages like an email inbox, choose the order in which you listen to them, and even have them transcribed into text.

### Is this app for mobile phones or landlines?

This app is specifically designed for AT&T landline voicemail and Unified Messaging. It does not work with mobile phone voicemail.

### What do I need to use this app?

Before downloading, ensure you have your AT&T home voicemail PIN. You will also need an AT&T landline account with Voicemail or Unified Messaging service.

### How much does the AT&T Voicemail Viewer app cost?

The application is available for free. There are no in-app purchases or advertisements mentioned.

### What if I have trouble signing in or using the app?

If you encounter issues, you can contact AT&T support. For Voicemail, call 800.288.2020, and for Unified Messaging, call 888.300.6500. Be ready to provide your landline phone number, the device you are using, and a description of the problem.

## Version history (last 5 releases)

### 1.15.0 — 2023-06-08

Miscellaneous bugfixes and updates and privacy verbiage change/icon

### 1.14.0 — 2021-03-17

Miscellaneous bug fixes and updates

### 1.13.0 — 2020-05-05

Miscellaneous bug fixes and updates

### 1.12.0 — 2019-12-11

Miscellaneous bug fixes and updates

### 1.11.0 — 2018-01-08

Minor enhancements and bug fixes

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## More apps by AT&T Services, Inc.

- [AT&T](https://appshunter.io/ios/app/at-and-t/id309172177)
- [U-verse](https://appshunter.io/ios/app/u-verse/id312886438)
- [AT&T Secure Family® parent app](https://appshunter.io/ios/app/at-and-t-secure-family-parent-app/id353334746)
- [AT&T Voicemail Viewer (Work)](https://appshunter.io/ios/app/at-and-t-voicemail-viewer-work/id379199813)
- [AT&T Office@Hand](https://appshunter.io/ios/app/at-and-t-officehand/id398089358)

All apps by AT&T Services, Inc.: https://appshunter.io/developer/290854684

## Related topics

[voicemail viewer](https://appshunter.io/ios/topics/voicemail-viewer) · [visual voicemail att](https://appshunter.io/ios/topics/visual-voicemail-att) · [att uverse](https://appshunter.io/ios/topics/att-uverse) · [visual voicemail](https://appshunter.io/ios/topics/visual-voicemail) · [voicemail to text](https://appshunter.io/ios/topics/voicemail-to-text) · [att device help](https://appshunter.io/ios/topics/att-device-help)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*