# AT&T Voicemail Viewer (Work) — user reviews

> 67 indexed App Store user reviews of AT&T Voicemail Viewer (Work) by AT&T Services, Inc., rated 1.80/5 from 52 ratings.

- Source: https://appshunter.io/ios/app/at-and-t-voicemail-viewer-work/id379199813/reviews
- App overview in markdown: https://appshunter.io/ios/app/at-and-t-voicemail-viewer-work/id379199813.md
- Rating breakdown: 5★ 3 · 4★ 7 · 3★ 1 · 2★ 4 · 1★ 37

## Newest reviews (20 of 67)

### 1/5 — It was great - now it isn’t

*2021-05-22, version 1.14.0*

This was a great and useful app for years and now it isn’t. As other reviewers have said, a recent update made it so the Work and Home apps can no longer retain different phone numbers. In other words, you can’t have one for home and one for work anymore. I can’t find a way to change phone numbers in the app, so anytime I need need to switch I JUST delete and reinstall one of the apps. Doesn’t matter which - the other one will mirror the change. So not useless, but no longer a decent app.

### 1/5 — Garbage

*2021-05-07, version 1.14.0*

This used to work and was super helpful. Ever since the last update I can’t use this app anymore. It just tells me sign in failed or fails to sync.

### 1/5 — App hasn’t worked for months

*2021-04-28, version 1.14.0*

Tech support hasn’t been able to resolve. Keep getting error message when I try to sign in. Was working on iPad for a while and now that has stopped. Please fix.

### 1/5 — Used to be great. What happened?

*2021-04-24, version 1.14.0*

I’ve used this app for years as an easy way to capture messages on my home voicemail via my cell phone. Suddenly I can’t sign in, and sending an automated problem report goes nowhere. Please fix this app, it used to be so wonderful! But now it’s junk. Sad.

### 1/5 — Greg S

*2021-03-26, version 1.14.0*

App not working

### 1/5 — Worked till the last update, now worse than worthless

*2021-03-25, version 1.14.0*

This was a great app till it stopped downloading and notifying me about new calls. Now it’s deleted my number from the app with no way to re-enter it. Tried deleting and reinstalling it and it’s telling me I entered the wrong number.

### 1/5 — App Stopped working

*2021-03-23, version 1.14.0*

This app just stopped allowing me to sign in and use. Support line said it’s no longer available on the landline phone I have. I never received notice that the phone was changing and that this app could not be used with a digital landline.

### 1/5 — Vm viewer

*2021-03-18, version 1.14.0*

Last update completely disabled my viewer. It seems to have removed my phone number from the app. 

Only way to reset is to lose all saved voice mail

### 1/5 — used to work

*2020-10-22, version 1.13.0*

Since last iOS update (14), this app only sends email alerts and does not send messages for playback. Useless now.

### 2/5 — They don’t update

*2019-10-07, version 1.11.0*

Worked well till phone was updated doesn’t work at all now oh yeah app support takes you back to the idiots who don’t know anything!

### 2/5 — No email?

*2019-01-14, version 1.11.0*

I’ve appreciated the convenience of this app for a long time. Suddenly I can no longer forward messages as email. What happened? This was the best feature of the app!

### 1/5 — Failure

*2018-06-06, version 1.11.0*

App used to be great but now does not notify of messages so has become useless. 

Only reason for one star is that I cannot give ZERO.

### 3/5 — We will see

*2017-07-13, version 1.10.0*

Just downloaded this app to start using it for my businesses. It does what is says, I can view and listen to my voicemail messages but we also get a lot emails and texts to our unified box which I can't view. Seems like it would be common sense to be able to view your inbox in unified as a whole not just your voicemails.

### 1/5 — Not working

*2016-04-13, version 1.7.0*

I've used this successfully for a long time but it won't accept my password anymore.

### 3/5 — Just installed / tested

*2016-04-01, version 1.7.0*

Seems to be working.

### 1/5 — Complete Crap

*2016-03-24, version 1.7.0*

This app used to work but now it is constantly saying problems connecting to server. Not sure why it's so hard to get this thing working. Past week or 2 it won't work at all. Get your crap together AT&T and fix this. This is supposed to be for business so this is way unacceptable. I'd give it negative stars if I could.

### 1/5 — Terrible...no support

*2016-03-23, version 1.7.0*

I agree with all recent reviews. This app has gone to crap and Att is doing nothing about it. What is the point of having voicemail if I can't check it? Complete waste of money for the service

### 1/5 — Used to work

*2016-03-22, version 1.7.0*

This used to work, now broken. No response from att.    Anyone know of a comparable ap?

### 1/5 — Piece of junk

*2016-03-22, version 1.7.0*

What happened? This used to work great, and now it's practically useless. I see I'm not the only one having trouble logging in.  Whatever you guys have done, could you please roll it back to a version that actually works?

### 1/5 — Never works

*2016-03-17, version 1.7.0*

Okay, maybe never works is not 100% true but most of the time I receive an error syncing with the server and the app repeatedly bombs.  Might take days to work again.  Try and call tech support? What a joke!

## Most critical reviews (10 lowest-rated)

### 1/5 — TERRIBLE

*2024-10-22, version 1.15.0*

Always having issues. Always have to delete the app and reinstall.

### 1/5 — How does a tech company make an app this bad?

*2024-10-11, version 1.15.0*

This app is almost useless. It crashes, gets hung up when deleting messages, and is generally a pain to use.

### 1/5 — App is broken

*2024-03-30, version 1.15.0*

Hey AT&T, you need to fix your app and update it to the new iOS. With all the money AT&T customers are paying you. You should be able to fix this app to make it work right.

I am very disappointed!

### 1/5 — Fix it

*2024-02-06, version 1.15.0*

Worst appt ever

### 1/5 — Typical AT&T

*2022-09-27, version 1.14.0*

They don’t provide support for their failing technology. These apps, which were one very good, are now trash and being ignored by AT&T. The complaints have been piling up for more than a year but no action is obvious. No answers. The just keep collecting or money and ignore us.

### 1/5 — Bad for Business

*2022-07-14, version 1.14.0*

App tends to deliver messages several hours and sometimes even days later without any notification. I loss a lot of revenue using this app. I wouldn’t recommend this app for business, it will ruin your reputation as far as being able to respond back in a timely manner! Why am I paying so much for ATT services that are not functional?

### 1/5 — Help

*2022-03-31, version 1.14.0*

It is a land line , 

I have the right number and pin, and it is not working

### 1/5 — Notifications stopped working

*2022-02-23, version 1.14.0*

On my iPhone & iPad, notifications (alerts, sounds & badges) stopped working. Messages only load AFTER the HOME or WORK app is opened.

### 1/5 — A Headache! Issues with signing on now!

*2021-12-20, version 1.14.0*

Such a headache!!! Used to work fine, but now just trying to sign into the app doesn’t always work. Even when swiping up to turn app off, it doesn’t allow you to sign back in. Is anyone even monitoring the app functionality anymore? Will have to find another app to access my messages, if there is such an app.

### 1/5 — Fix this App..!

*2021-10-24, version 1.14.0*

This used to be  a great and useful app for years and now it isn’t. Like other users have said, a recent update made it so the Work and Home apps can no longer retain different phone datasets unless you open each one and leave them running all the time.... In other words, you can’t have one for home and one for work anymore unless both are currently active at the same time... Otherwise the other one will mirror the last number used and you have to REST the configuration... So not useless, but no longer a decent app...

## Most praised reviews (10 highest-rated)

### 5/5 — Great tool

*2015-03-05, version 1.6.0*

What a perfect way to get all of your messages in one location. Great job!

### 5/5 — Perfect!!!

*2015-02-17, version 1.6.0*

This app works flawless! Allows you to receive voicemail on the go when you are away from home or office!! It even has text to speech feature that allows you to see the dialogue in the message that was left before actually listening to it! Sometimes key words are misunderstood by the system but you should always listen to voicemail anyway! Works perfect for my needs and is way easier than calling your voice mail system!

### 5/5 — Great app!

*2014-02-14, version 1.4.2*

Finally has notification center options.  Thank you for a great app.  Anyone who has AT&T Voice mail should get this.  It is easier and faster than checking on the landline phone! I know instantly anywhere I am that someone has left a message. No more constantly calling to check voice mail.

Awesome!

### 5/5 — Amazing!!

*2013-03-01, version 1.3.1*

To be able to get our office voicemails on our iPhones while away from the office without having to dial in. 
THIS ROCKS!!!!

### 5/5 — Awesome!

*2013-01-09, version 1.3.1*

You guys are back at it!! No crashing, and it keeps me up to date with my work voicemails!! Keep up the great work!

### 5/5 — No More Crashes...

*2012-12-11, version 1.3.1*

New update now works fine

### 5/5 — Nice job, ATT...

*2010-10-27, version 0*

I got the same response--"it's only supported by our residential customers."

Update: It now works fine. You have to enter the actual phone number, not the voicemail box number, but I had no problem changing the phone number without deleting and re-installing. Very useful app.

### 5/5 — Awesome!

*2010-10-22, version 0*

This App is the best! We'll now know when we have voice messages on our business line, even when we're closed. We'll be able to check messages from any where as well as call back right away. I'm looking for an increase in business due to a faster response time in getting back to customers. Well done At&t!

### 5/5 — Here's the deal...

*2010-10-15, version 0*

This app is identical to the "Home" app but has a different name. That way you can have two instances on your iP, one for a home number and one for work. Of course, the numbers must be Unified Messaging or U-Verse: Message Center or anything else won't work.

### 5/5 — Love it!!!

*2010-10-13, version 0*

This app is going to make my life so much easier!!  Would love to be able to view multipage faxes and send them to a printer!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*
