# at bus — Autolinee Toscane

> Public transport journey planner, ticket purchase, and real-time service information. (iPhone/iPad app by Autolinee Toscane S.p.A..)

- Source: https://appshunter.io/ios/app/at-bus/id1636455849 (this page in markdown: same URL + `.md`)
- Developer: [Autolinee Toscane S.p.A.](https://appshunter.io/developer/1530206106)
- Category: Navigation, Travel
- Price: Free
- Rating: 3.10/5 from 87 App Store ratings · 70 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 95 MB
- Languages: American English, Arabic, French (France), German (Germany), Italian, European Portuguese, European Spanish
- Released: 2023-03-15
- Data updated: 2026-08-25
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/at-bus/id1636455849/reviews.md

## What is at bus?

With at bus you can plan your trip, save places, stops and lines, check the status of services and buy all our tickets and passes.

SEARCH

Search for lines, bus stops and schedules wherever you are.

- Find the times of buses at your favourite stops and live departure times, where this service is available
- Check the status of services that you use regularly
- See nearby bus stops and sales points directly on the map

BUY

at bus is your online ticket office, open 24 hours a day, 7 days a week.
You can purchase all types of tickets and passes.
How? With my at!

- For tickets and carnets all you need is a my at account. If you have not already created one on our website, you can sign up directly in the app
- For passes, you can import a profile registered on our webshop shop.at-bus.it, by inserting your date of birth and tax code

TRAVEL

Once you have purchased the right ticket for your trip, all you have to do is get on board.

- Search where you need to get to and select the best solution for you; the app will notify you when it’s time to depart
- Follow the directions to get to the right stop by foot, monitor live departure times and track the number of stops on the map until you reach your destination
- Save your favorite places so you always have them at your fingertips for next time

## Key features

- Trip planning
- Save favorite places and stops
- Real-time service status
- Live departure times
- Online ticket and pass purchase
- On-board notifications
- Route tracking

## Recent user reviews (10 of 70)

All indexed reviews: https://appshunter.io/ios/app/at-bus/id1636455849/reviews.md

### 1/5 — Does not work since the latest update

*2026-08-05*

The app stopped working

### 1/5 — Warning: Transportation may become a tourist Trap for Families! (Contactless Payment System)

*2026-07-26*

I want to inform in general about this transportation company, because our experience and those of other persons reveal their business practices. I would like to strongly warn families and groups about the contactless payment system (Tip Tap) on Autolinee Toscane buses and trams!
We wanted to buy tickets for two people. However, the system does not allow you to buy more than one ticket with a single credit card (Mastercard) – the rule is strictly 1 card = 1 ticket. When we tried to pay for the second ticket using a standard German debit card (EC / Maestro), the terminal repeatedly rejected it.
The main issue: Due to strong sunlight on the terminal's screen, it was completely impossible to read whether the payment went through or failed. There was no clear feedback. As a result, we were fined during a ticket inspection. To make matters worse, filing an appeal afterwards is not allowed once you pay the fine on the spot.
Important for all travelers:
1. No Debit/EC Cards: Standard German debit/EC cards are not accepted by the terminals.
2. Every person needs their own payment method: You cannot pay for partners or children with the same card. Each person must use a separate card or device (e.g., 1x physical card, 1x Apple Pay / Google Pay on a phone).
3. Unreadable Screens: Do not rely on the terminal screen in bright sunlight – you simply cannot see if the transaction was successful.
Completely customer-unfriendly and a trap for tourists who are acting in good faith and just trying to buy a ticket!
There seem to be well-organised inspectors out and about, scouring the railways and ‘picking people up’.

### 1/5 — Scam

*2026-07-13*

I paid for 10 tickets, after using only one, all the other left disappeared. Tried login out / in and refresh. Gone

### 1/5 — App inaffidabile

*2026-07-11*

L’app assolutamente inaffidabile. A Montepulciano, più di 50% degli autobus segnalati sull'app non passa.

### 1/5 — Peggiorato!

*2026-06-02*

Perché cambiare inutilmente un app che funzionava benissimo?

**Developer response:** Ciao, grazie per aver condiviso la tua esperienza. Ti invitiamo a scrivere su at-bus.it/it/parlaconat indicando quanto riscontrato: il nostro team valuterà la tua richiesta e ti risponderà direttamente. Grazie.

### 1/5 — Awful new app

*2026-05-23*

Bring back the old app please! That one had issues too but at least it was slightly intuitive and you could keep your favorite stops on the home page. This new app is impossible to navigate, absolutely unintelligible and to be honest, infuriating when you need to find a bus time. Nothing that is supposed to make one’s life easier should be so hard.

**Developer response:** Ciao, ci dispiace che la nuova app non ti piaccia. A breve saranno inoltre disponibili dei tutorial per aiutarti a orientarti nelle nuove funzionalità. Grazie.

### 1/5 — Wrong Information

*2026-03-02*

The app does not accurately tell you about disruptions to bus routes. It inaccurately displays arrival times, and it does not let you buy a ticket on the app despite it allowing you to enter all of the info needed to do so. BS app in major need of a revamp.

### 3/5 — Pratique et pas pratique

*2026-02-27*

Application très bien faite pour prévoir et suivre le trajet. Dommage qu’il faille entrer les coordonnées de la carte bancaire à chaque achat de ticket.

### 3/5 — Terrible app, but good service

*2026-01-10*

The app would benefit a complete refactor. That being said, I managed to pay and use the service. And drivers were nice.

**Developer response:** Ciao, dal 21/05 è disponibile una nuova versione della app. Stiamo lavorando continuamente per migliorare l’esperienza e semplificare l’utilizzo delle funzionalità. Grazie.

### 1/5 — Il peggior sistema di trasporto pubblico che abbia mai visto.

*2026-01-08*

Il peggior sistema di trasporto pubblico che abbia mai visto. Un autobus su due è in ritardo o fuori servizio. Solo il tram funziona bene.

## Frequently asked questions about at bus

### What does the at bus app do?

The at bus app allows users to plan their public transport journeys, find bus stops and schedules, and check the real-time status of services. It also functions as an online ticket office for purchasing all types of tickets and passes.

### How do I buy tickets or passes on the app?

You can purchase tickets and carnets by signing up for a 'my at' account directly in the app. For passes, you can import a profile registered on the webshop by providing your date of birth and tax code.

### Can I see live bus times?

Yes, the app provides live departure times for buses at your favorite stops, where this service is available. You can also see nearby bus stops and sales points on the map.

### What information do I get when planning a trip?

When planning a trip, the app will suggest the best solutions for your destination. It will notify you when it's time to depart, guide you to the correct stop, and track your journey on the map until you reach your destination.

### Is the at bus app free to use?

The app itself is free to download and use for planning and checking services. However, you will need to purchase tickets and passes through the app's integrated online ticket office.

## Version history (last 5 releases)

### 7.12.0 — 2026-08-04

A new version of your mobility app is available!
> Real-time upcoming arrivals on the interactive map
> Improved display of delays and cancelled trips
> Improved display of line directions

### 7.11.0 — 2026-05-21

New at bus app. Your entire journey, all in one app. A new design and even more intuitive features to help you do everything simply, quickly, and easily.

### 6.12.14 — 2026-01-08

New update available. Based on your suggestions, we have improved the travel experience by fixing some issues and improving general performances. Download the update to discover the new features.

### 6.12.7 — 2025-06-12

New update available. Based on your suggestions, we have improved the travel experience. Download the update to discover the new features.

### 6.12.6 — 2025-04-15

New update available. Based on your suggestions, we have improved the travel experience. Download the update to discover the new features.

## Apps similar to at bus

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [ATM Milano Official App](https://appshunter.io/ios/app/atm-milano-official-app/id415637297) | 2.1 (48) | Free | Navigation |

## Related topics

[at bus](https://appshunter.io/ios/topics/at-bus) · [autolinee toscane](https://appshunter.io/ios/topics/autolinee-toscane) · [at bus toscana](https://appshunter.io/ios/topics/at-bus-toscana) · [at bus florence](https://appshunter.io/ios/topics/at-bus-florence) · [florence bus](https://appshunter.io/ios/topics/florence-bus) · [autoline toscana](https://appshunter.io/ios/topics/autoline-toscana) · [tabnet](https://appshunter.io/ios/topics/tabnet) · [italy bus](https://appshunter.io/ios/topics/italy-bus) · [gocentrobus](https://appshunter.io/ios/topics/gocentrobus) · [asante rabi express](https://appshunter.io/ios/topics/asante-rabi-express)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
