# ATFCU Mobile — user reviews

> 362 indexed App Store user reviews of ATFCU Mobile by Austin Telco Federal Credit Union, rated 4.40/5 from 1,833 ratings.

- Source: https://appshunter.io/ios/app/atfcu-mobile/id486995345/reviews
- App overview in markdown: https://appshunter.io/ios/app/atfcu-mobile/id486995345.md
- Rating breakdown: 5★ 1,372 · 4★ 157 · 3★ 75 · 2★ 75 · 1★ 154

## What do users think of ATFCU Mobile?

Overall sentiment: mixed

**Pros**

- 🚀 Easy to use
- 🔒 Great security features
- 👍 User-friendly interface
- 👍 Convenient banking on the go
- 🚀 Quick and reliable
- 👍 Improved look and feel
- 👍 Intuitive and informative

**Cons**

- 🐛 Laggy and slow performance
- 🐛 Buggy and unreliable
- 🐛 Confusing and cluttered interface
- 🐛 Frequent login issues
- 🐛 Mobile deposit not working
- 🐛 Accounts not syncing properly
- 🐛 Lack of important features

**Commonly reported bugs**

- App crashes frequently
- Face ID/fingerprint login not working
- Accounts not displaying properly
- Transfers and payments not processing
- Inability to access past transactions

**Most requested features**

- Add ability to make IRA deposits online
- Improve transaction history and details
- Provide more customization options
- Implement better account management tools
- Add mobile check deposit functionality
- Improve alert and notification system

## Newest reviews (19 of 362)

### 2/5 — Need update

*2026-08-27, version 2026.0.260700*

Guys, yall need some fiber and data upgrades. Transactions take forever with yall. Need bug fixes on Venmo link verification (doesn’t send transactions to my account to verify link)

The update was a great attempt to move in the right direction. I love it. Still need a few more then we will be there

### 4/5 — Account holder

*2026-08-27, version 2026.0.260700*

Great protection

### 2/5 — Iffy

*2026-08-26, version 2026.0.260700*

Doesn’t  always load up fully . The transfer do execute after midnight and if you do it more than once to confirm transfer . It repeats transfer twice .

### 2/5 — Used to work great

*2026-08-26, version 2026.0.260700*

Can’t deposit through the app. Lots of scheduled maintenance for little to no improvement. Used to be awesome! I continue to try to use the deposit function and it continues to be unavailable:/

### 3/5 — Epic Fail

*2026-08-26, version 2026.0.260700*

A typical needless upgrade. No added value over the previous online system.

### 3/5 — Not easy to navigate

*2026-07-30, version 25.10.0*

Not intuitive

### 4/5 — Deposit

*2026-06-28, version 25.10.0*

Everything works except for depositing checks online.

### 5/5 — Checking Account

*2026-06-19, version 25.10.0*

Like it a lot

### 5/5 — Easy

*2026-06-07, version 25.10.0*

Easy to use

### 5/5 — Great Mobile Banking Experience!

*2026-05-27, version 25.10.0*

ATFCU knows how to run a banking app!  With direct access to Control your debit card, customizable mobile deposit limits, and advanced Bill Pay functionality, you can’t go wrong with Austin Telco!

### 5/5 — Service

*2026-05-23, version 25.10.0*

Maybe courteous and helpful

### 5/5 — More options

*2026-05-13, version 25.10.0*

The new Austin Telco app is way better than the old one! So many more options, and very user friendly!

### 5/5 — Amazing

*2026-05-12, version 25.10.0*

Great for the personal user!

### 5/5 — Looks good

*2026-04-23, version 25.10.0*

Convenient, useful, stable. Thank you. 👍

### 5/5 — LeonC

*2026-04-16, version 25.10.0*

Great App

### 5/5 — Yes

*2026-04-13, version 25.10.0*

Great app!

### 4/5 — On the new version

*2026-04-01, version 25.10.0*

I like the setup of the old version better; I could see all transaction of the last 30 immediately. I have extra steps. The colors are very bland compared to last version other then that its okay.

### 5/5 — Expected

*2026-03-30, version 25.10.0*

As expected

### 5/5 — Love it. Very nice setup. Good Job!

*2026-03-28, version 25.10.0*

Well done. No problems. Keep up the great work!

## Most critical reviews (10 lowest-rated)

### 1/5 — I've always hated this app

*2026-06-29, version 25.10.0*

The previous app was superior.  Worked like a charm so they fixed it.  With this junk.

Stopped using this junk and worked only with the website (which, unfortunately, worked just like this awful app).

I would have changed banks but it is crazy difficult to transfer SSA deposits these days.

Throughout the last week, the website filled my screen with an exhaustive announcement of a super-duper new look starting today.

OMG!!!

It's a new look, for sure, but why????  There is NO WAY TO LOGIN!

There is absolutely no way to access one's personal bank accounts anymore.  NO WAY!

Guy on the phone calls it a new "logo" but the entire page (website?) is different and 100% useless.  When will this design stupidity be fixed?  Nobody knows.

Meanwhile, I was directed to come back to this awful app because they haven't trashed it yet.

ATFCU, have you forgotten your reason for existence is CUSTOMERS???

### 1/5 — Useless

*2026-03-05, version 25.10.0*

Except for checking balances and transferring between in-bank accounts, you can’t do anything… such as pay an auto loan with EFT.   Linking external accounts isn’t available either.  Least functional banking app I’ve experienced.   Get with the program!

### 1/5 — Not good

*2026-02-12, version 25.10.0*

The institution is great but their app sucks! Noticing a trend that when the stock market is down the app stops working🤔. 
This is twice in a week when the stock market is down and I went to transfer money to it and interesting enough, both of those days the app stopped working🤔Constantly have to delete and re-install for years. Zero problems with any other apps than this one. Lost out on A-lot of money on trades because unable to login and the logo just spins and does nothing at all. Every app and internet work perfect except this one and it just cost me a lot of money. Not happy at all with this app…..

### 1/5 — Not good

*2026-02-05, version 25.10.0*

The institution is great but their app sucks! Constantly have to delete and re-install for years. Zero problems with any other apps than this one. Lost out on A-lot of money on trades because unable to login and the logo just spins and does nothing at all. Every app and internet work perfect except this one and it just cost me a lot of money. Not happy at all with this app…..

### 1/5 — Too confusing

*2026-01-18, version 25.10.0*

Please simplify debit/credits. So hard to figure out timeline of entries

### 1/5 — Notifications

*2026-01-15, version 25.10.0*

We need some kind of notice if checks bounced. With telco you won’t know. Also it can bounce a week after deposit so you have no idea if you don’t watch it all the time which nobody has time for.

### 1/5 — Not working

*2026-01-09, version 25.10.0*

I use it to pay my car loan. I can’t make my regular payments for more than 6month now, the system just freezes when press a submit button.

### 1/5 — Settings

*2026-01-06, version 25.10.0*

Hard to impossible to find statements or set needed alerts

### 1/5 — BS

*2025-12-30, version 25.10.0*

What the heck is up with this app?! It never opens anymore and it’s so annoying!!

### 1/5 — I Hate It

*2025-12-14, version 25.10.0*

Been with ATFCU over 20 years. Tell them if it ain't broke don't fix it. Previous version was clean, simple, loaded immediately. Now it's all complicated. My separate accounts are now Merged. This defeats my security purpose.
SU 2025-12-14T23:35:00Z

## Most praised reviews (10 highest-rated)

### 5/5 — Thx

*2026-08-27, version 2026.0.260700*

Very nice app, welcome to 2024

### 5/5 — Great Improvement on App

*2026-08-26, version 2026.0.260700*

This app is so great! It makes banking online a pleasure! Well done Austin Telco!

### 5/5 — Awesome app

*2026-08-26, version 2026.0.260700*

This app provides easy access and up-to-date banking info!

### 5/5 — ATFCU

*2026-08-26, version 2026.0.260700*

OK

### 5/5 — Mobile App

*2026-08-26, version 2026.0.260700*

Awesome

### 5/5 — Love this App

*2026-08-26, version 2026.0.260700*

My wife and I have separate accounts and now I can transfer and control both accounts.  Thanks ATFCU.

### 5/5 — Wonderful banking experience

*2026-08-26, version 2026.0.260700*

I love banking with us in Telaco. I never have any problems with communicating with them and it’s easy to access a live person not just an automated teller !!!!!

### 5/5 — Bien

*2026-08-25, version 2026.0.260700*

Bien

### 5/5 — Love their new AP!

*2026-08-25, version 2026.0.260700*

I love the new AP! It goes a little slow sometimes. But otherwise it’s easy to review.

### 5/5 — New App Layout

*2026-08-07, version 25.10.0*

They recently updated their app format which is 10x better than the previous one! Much more user friendly and doesn’t lag as much. Clearer display and larger texts make finding what you’re looking for much easier!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
