# ATH Business — user reviews > 43 indexed App Store user reviews of ATH Business by EVERTEC, rated 3.00/5 from 129 ratings. - Source: https://appshunter.io/ios/app/ath-business/id1189153513/reviews - App overview in markdown: https://appshunter.io/ios/app/ath-business/id1189153513.md - Rating breakdown: 5★ 48 · 4★ 9 · 3★ 14 · 2★ 6 · 1★ 52 ## Newest reviews (12 of 43) ### 2/5 — Update *2026-04-23* I keep trying to update the app and it will not allow me to. It takes me to iTunes? And then back to the app to tell me to update again and goes back to iTunes! ### 2/5 — non-existent Customer service *2021-12-22* I have been trying to get someone to help me. It crashes, my account was kicked out and now it is not recognizing my email, despite it has send me various email, when I try to log in it says email invalid. I. annoy create another account because then it says that “the email is already in use”. Try to call customer service and the machine says they are full and terminates the call automatically. Si if someone in evertec is reading this, please call me or reach out to me, I need help. The app support link actually does not support at all it should read “app FAQs” **Developer response:** Hello Mmlyssa8, We apologize for the inconvenience and greatly appreciate your suggestions for improving our service. We suggest that you contact your financial institution's customer service directly. They will be able to help you with your situation and answer any questions you may have about the ATH Móvil service. In the event that your financial institution is unable to answer your questions, we encourage you to follow-up with our customer service department at 787-773-5466 so that we can provide you with the appropriate assistance, available Monday through Friday from 7AM to 9PM. Have a nice day! ### 2/5 — No está funcionando con Iphone *2021-10-02, version 3.2.2* Versión 3.2.2 no deja que Iphone scanee QR code para pagar en las tiendas ### 1/5 — Worth experience ever!!! *2019-11-18* After making a refund to a customer that make the wrong payment, they refuse to refund the fee for the transaction and there is not advertising about that on the page. Paypal will give you the full refund and customer can do payment with they atm card. Fee are the same but better customer service. **Developer response:** Hello peofumador, We're sorry to hear that you are experiencing issues with the application. We appreciate your feedback and assure you that our team is working to provide our users with the best possible experience. Please contact our customer service department at 787-775-2846 for assistance. Have a great day! ### 1/5 — Deben arreglar el error *2019-08-31, version 2.0.0* Intento entrar y en la parte de escoger las preguntas de seguridad luego dice que hubo un error y no deja hacer nada más. ### 1/5 — No sirve *2019-07-06, version 1.2.0* Mejor sigue cobrando a tu numero y no al path esta aplicación no abre y lleva tiempo asi, es mas fácil contabilizar al numero. No lo recomiendo. Inscríbete a Venmo y PayPal son mas confiables. ### 3/5 — Doesn’t work *2019-06-28* I try to open the app and it failed **Developer response:** Hello vanepfg, We're sorry to hear that you are experiencing issues with the application. We appreciate your feedback and assure you that our team is working to provide our users with the best possible experience. Please contact our customer service department at 787-775-2846 for assistance. Have a great day! ### 1/5 — App don’t work *2019-06-27* I have to delete and download this app EVERYDAY, so I can see transactions. It’s a waste of time. **Developer response:** Hello pejemaruca, We're sorry to hear that you are experiencing issues with the application. We appreciate your feedback and assure you that our team is working to provide our users with the best possible experience. Please contact our customer service department at 787-775-2846 for assistance. Have a great day! ### 1/5 — App doesn’t work!! *2019-05-08* App doesn’t work. **Developer response:** Hello CuChiFritoSurf, We're sorry to hear that you are experiencing issues with the application. We appreciate your feedback and assure you that our team is working to provide our users with the best possible experience. Please contact our customer service department at 787-775-2846 for assistance. Have a great day! ### 1/5 — No funciona *2019-05-07, version 1.2.0* La aplicacion no funciona bien siempre me pide que ponga la tarjeta la pongo y se queda igual ### 1/5 — Don’t Work *2019-04-27* The application didn’t work, tried few times deleting and activating and didn’t work **Developer response:** Hello Caviar91, We're sorry to hear that you are experiencing issues with the application. We appreciate your feedback and assure you that our team is working to provide our users with the best possible experience. Please contact our customer service department at 787-775-2846 for assistance. Have a great day! ### 3/5 — Needs Update *2019-04-24, version 1.2.0* Si activas el Touch ID o Face ID el app va a crash. Borra el app y bájala de nuevo, pero cuando te pregunte para activar face id o touch id le das q NO!!! Y el app funcionara correctamente. ## Most critical reviews (10 lowest-rated) ### 1/5 — No funciona *2026-05-05* Tengo cuenta de ATH Negocios, pero cuando trato de abrir la app desde el App Store, recibo un mensaje de error, a pesar de tener un iPhone básico (original): “ATH Business is not supported on jailbroken devices.” Para colmo, no te da opciones o alternativas. ### 1/5 — Does it work for anyone? *2026-04-23* First, most is just in Spanish, then another day the English button works. When signing up/ registering, I got kicked out of the application. after the x attempts, I think I have it, but can’t add a password. When trying to fix it, it says I am already registered but it doesn’t recognize my phone number that I provided. Can it get any worse? I don’t think so ### 1/5 — Notificaciones *2024-09-18, version 5.0.4* No recibo notificaciones para los pagos recibidos. Llamé al servicio al cliente y entre tanta vuelta innecesaria, me indicaron que hay una actualización pendiente y es por ello que no recibo el aviso; eso mismo me dijeron la semana pasada cuando llamé. Bastante costoso que cobran por transacción sin tan siquiera cumplir con lo más básico de cualquier aplicación móvil. No aportan nada real para el negocio y cobran de las ganancias, no tiene ni sentido todo esto. Cabe mencionar que he llamado en 3 ocasiones para lo mismo. ### 1/5 — Envío *2023-08-13, version 4.1.0* Debería permitir enviar dinero sin tener que entrar a tu Ath Movil regular ### 1/5 — Error en email *2022-11-02, version 3.5.1* Coloco el email y me dice invalido. Pero si trato de hacer un Sign Up nuevo dice que el email ya esta registrado. ¿Entonces? ### 1/5 — Invalid email? *2022-03-07* It keeps saying invalid email when logging in. But if I try to make a new account it says the email it’s already in use. So I can’t log in. **Developer response:** Hello Paoahzhai, We're sorry to hear that you are experiencing issues with the application. We appreciate your feedback and assure you that our team is working to provide our users with the best possible experience. Please contact our customer service department at 787-773-5466 for assistance, available Monday through Friday from 7AM to 9PM. Have a great day! ### 1/5 — NO SIRVE *2021-02-10, version 3.2.1* No puedo abrir una cuenta y tampoco puedo usar ATH Movil regular para atender a mis clientes. ¿Qué hago? ### 1/5 — No me deja añadirle la tarjeta *2020-08-13, version 3.0.0* He tratado varias veces de añadir la tarjeta ath de hecho es de banco popular y me dice q lo intente mas tarde llevo asi dias. No sirve ### 1/5 — Problema con IPhone *2020-02-04, version 2.0.0* Descargué la aplicación y se queda en las preguntas dando error y no deja continuar. ### 1/5 — Worst app *2019-12-09* Every time you try to download the only useful tool the app has, its csv download for the transactions, the app closes. They charge a % if the sale and provide 0 value to the customer. **Developer response:** Hello ...handles..., We're sorry to hear that you are experiencing issues with the application. We appreciate your feedback and assure you that our team is working to provide our users with the best possible experience. Please contact our customer service department at 787-775-2846 for assistance. Have a great day! ## Most praised reviews (10 highest-rated) ### 5/5 — Doesn’t work *2025-04-29* Not restarting **Developer response:** Saludos Oscar, sentimos que estés experimentando problemas con la aplicación. Te invitamos a comunicarte con nuestro departamento de servicio al cliente al 787-775-2846 para brindarte asistencia. ¡Excelente día! ### 5/5 — Cargo mínimo *2023-04-12, version 4.0.0* ¿Hay un mínimo pagar en un negocio? He ido a comprar un café y me piden un mínimo de compra de $5 y en ocasiones hasta $10, $15 de compra para poder pagar por ATH Movil. Incluso, me ha pasado pagando en negocios pero a número personal. ### 5/5 — Juana Liranzo *2021-01-10, version 3.2.1* Es lo mejor que ha hecho el banco desde la comodidad de la casa pagas negocios que tengan barra de código o a cualquier persona con el número de celular y ya ### 5/5 — Refund? *2017-11-03, version 1.0.2* Esta excelente muy buena la app, y mas para el Business. faltaría es para hacer refund o devolver el dinero si pasase algo. pero por lo demás super. Y mas ahora cuando uno esta trabajando on to go es mucho mas fácil. No se vería mal tener cuentas como temporales para los empleados como en una tienda cada uno pueda cobrar con su celular o algo así pero nada super el app. ### 5/5 — Amazing *2017-07-25* Life saver! **Developer response:** Hello Josme88, Thank you very much for using ATH Móvil and sharing your feedback! Our team continues to work to provide our users with the best possible experience, and your feedback is very important to achieve this. Have a great day! ### 3/5 — Transferencia *2026-04-22* Deberían permitir enviar entre negocio a negocio sin tener que usar Ath móvil personal ### 3/5 — Refund problem *2026-01-15, version 7.1.0* La parte de hacer una devolución, lleva meses sin ser arreglada. Favor de resolver el problema a la brevedad. Gracias ### 3/5 — Total en cuadre *2024-09-06, version 5.0.2* Antes los totales se podían ver hasta de dos días y completos, ahora apenas se ve el del día y no logras ver el menudo ### 3/5 — Tamaño del texto *2021-03-07, version 3.2.1* El App funciona bastante bien, pero quisiera que el tamaño del texto se pudiera aumentar. Aún aumentándolo en los settings del celular se queda igual (muy pequeño). ### 3/5 — Crashing *2019-11-30* The app crashes every time I try to export transactions **Developer response:** Hello ravc09, We're sorry to hear that you are experiencing issues with the application. We appreciate your feedback and assure you that our team is working to provide our users with the best possible experience. Please contact our customer service department at 787-775-2846 for assistance. Have a great day! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*