# athenaPatient — user reviews > 938 indexed App Store user reviews of athenaPatient by athenahealth, rated 4.89/5 from 153,187 ratings. - Source: https://appshunter.io/ios/app/athenapatient/id1644169294/reviews - App overview in markdown: https://appshunter.io/ios/app/athenapatient/id1644169294.md - Rating breakdown: 5★ 102,794 · 4★ 7,558 · 3★ 960 · 2★ 162 · 1★ 467 ## What do users think of athenaPatient? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 All medical information in one place - 💡 Convenient communication with providers - 🙌 Responsive app - 🔒 Secure access to medical records **Cons** - 🐛 Frequent login issues - 🤔 Confusing navigation - ⚠️ Lack of notifications for new messages - 🔍 Missing key features (e.g., printing, syncing with Apple Health) - 🕰️ Slow app performance - 🔒 Concerns about data privacy and security **Commonly reported bugs** - Login screen freezes or shows errors - App logs out users frequently - Inconsistent functionality between app and website - Inability to access medical information while traveling outside the US **Most requested features** - Add push notifications for new messages and updates - Improve integration with Apple Health and other health apps - Allow printing and sharing of medical records - Enhance customization options for a more personalized experience - Provide better guidance and tutorials for new users ## Newest reviews (16 of 938) ### 3/5 — Uploading vigilence *2026-08-24, version 1.25.3* Only then portal will work ### 4/5 — convinced *2026-08-18, version 1.25.3* this app is very simple to understand and very informative of updates and communication with the doctors and nurses ### 5/5 — exelente *2026-08-18, version 1.25.3* exelente ### 5/5 — Excellent app *2026-08-18, version 1.25.3* Very good and love I get results quickly ! ### 5/5 — Patients Grandmother *2026-08-16, version 1.25.3* Very easy to request or send concerns with great turn around times! ### 4/5 — Easy to navigate *2026-08-15, version 1.25.3* It’s easy to navigate, like being able to review my results on my own. However, I would like to be able to view results from previous tests side by side with the current test. ### 5/5 — Great new app *2026-08-15, version 1.25.3* Very easy to access. Big improvement ### 5/5 — Easy to Navigate *2026-08-14, version 1.25.3* The app is well organized. All information is within 2 button pushes. Easy to get what I wanted ### 5/5 — Operation review *2026-08-13, version 1.25.3* Everything that I received from them has been wonderful. The surgery the follow ups the people the only thing that I would ask for is could somebody send me a copy of the last x-ray? I had I’d like to show it to people here at work so they believe me. ### 5/5 — Reseña de aplicación Athena *2026-08-13, version 1.25.3* Ayer utilize la aplicación para solicitar un medicamento.Luego que reciba respuesta indicare cuan útil es para beneficio de otros paciente.aGracias a Miguel que siempre esta dispuesto a ayudarnos y hacernos amigos de la tecnologia para nuestro beneficio. ### 5/5 — Great people *2026-08-12, version 1.25.3* Mrs.Danielle Ingram has been nothing but short of wonderful!she’s super kind she listens and making sure if I’m doing ok!she’s been absolutely amazing!I would recommend her to anyone that needs therapy! ### 5/5 — My opinion *2026-08-12, version 1.25.3* I really like this app because I can communicate with my healthcare team and much more it’s convenient and easy to use. ### 5/5 — Dr Richard and Julissa *2026-08-12, version 1.25.3* They are both so great full of knowledge and very quick to respond and help understand I love it here ### 5/5 — Amazing 🤗 *2026-08-12, version 1.25.3* The app is easy and super efficient. I love how I can access all my information. ### 5/5 — Feels like home *2026-08-11, version 1.25.3* Very welcoming, friendly, warming, inviting. ### 5/5 — First Visit *2026-08-11, version 1.25.3* A very good visit ! Very promising for the help my Husband needs.Great Nurse & Doctor !! ## Most critical reviews (10 lowest-rated) ### 1/5 — Links to web *2026-08-18, version 1.25.3* Don't see the point since most stuff requires using the website anyway. No integration with Apple Health. Doesn't persist login. ### 1/5 — The worst waste of time *2026-08-13, version 1.25.3* Really bad app very glitchy can’t get in portal to check my results ### 1/5 — Terrible *2026-08-12, version 1.25.3* I have had the app less than 1 week. Constantly tells me my password is wrong and I have it saved. Everytime I try to reset password it gives me an error. Garbage app ### 1/5 — Doesn’t retain updates *2026-08-11, version 1.25.3* This is by far the most frustrating app I’ve ever used. I’ve had many doctors appointments since April as I was prepping for surgery and then follow up. Every single time, I’m asked to do a check in on the app before my appointment. It never once remembered my medication updates. It’s showing medicine that I haven’t taken in two years. It won’t remember new medicine that I’ve manually uploaded. I’ve complained about it to the office and they just kind of go, “yeah, we know.” If you’re a medical provider, do not use this app!! ### 1/5 — Worthless *2026-08-07, version 1.25.3* Messages and test results haven’t loaded in months. Keep checking for an app update but no luck with a fix. ### 1/5 — Limited and creates serious right of access issues *2026-08-07, version 1.25.3* It’s unfortunate for the patient when providers are given ability to disable an enable certain features that otherwise should be available and front facing at all times to patients and their health. It blows my mind. Bc of this app and its limited viewing ability Using Athenapatients app has been a nightmare. Think about if a provider that may have questionable intentions and abuses the apps features and capabilities…..This not only raises concerns it raises violations of rights but dependent on the order of information displayed can create a lot of uneasiness, panic and worry that is unnecessary and not simply, it’s damn wrong. ### 1/5 — Absolutely Horrible! *2026-08-05, version 1.25.3* This app is no where NEAR as good as the “Follow My Health” app that was being used before! It doesn’t explain what any of the results mean and doesn’t have notes about what your doctor says about your health. It’s the worst app EVER and really meeds some work if it’s going to take place of the “Follow My Health”. I know FMH wasn’t perfect either, but it was leagues ahead of “Athena”! It’s like they just threw a bunch of stuff in here and said “this is good enough” I usually don’t leave reviews, but this is really lazy work and it shows… Fix it! UPDATE: I went into the “leave feedback” as you told me, but I kept getting kicked off and having to restart it like 5 times because just out of nowhere a calendar would pop up telling me to make an appointment! I think you need to make “athena” app your primary health result app instead of opening up athena and then it takes you to a website that doesn’t even explain what the results are… We’re not doctors and a lot of us don’t work in the medical field, so results should be written out so that we can understand what tests were done and what the results where without having to get a PhD! Did no one even look at the layout and the structure of the “Follow My Health” app!? If there were something I didn’t understand it had a link next to the results telling me what the tests were and why they did that test. Not on ME, just why they did the tests in general on anyone! Get rid of the website or if that’s what you’re calling the “patient portal” because why have the app if all it does is take you to the patient portal!? I would also like to edit my health as it changes… I can’t even put my surgeries on there even though it asks me if I’ve had any surgeries that I need to put on there and when I select “yes” nothing happens. So, I’ve decided to uninstall the app until you guys fix it or figure put if we’re using the app or the website because I’m not using both. It makes no sense! I do hope you fix the app because I love the “Follow My Health” app and I will check back from time to time to hopefully see some changes that was made my intelligent human beings and no lazy A.I. that doesn’t work! I wish you all the best! ### 1/5 — Absolutely Horrible! *2026-07-27, version 1.25.3* This app is no where NEAR as good as the “Follow My Health” app that was being used before! It doesn’t explain what any of the results mean and doesn’t have notes about what your doctor says about your health. It’s the worst app EVER and really meeds some work if it’s going to take place of the “Follow My Health”. I know FMH wasn’t perfect either, but it was leagues ahead of “Athena”! It’s like they just threw a bunch of stuff in here and said “this is good enough” I usually don’t leave reviews, but this is really lazy work and it shows… Fix it! ### 1/5 — Keeps scrolling and scrolling *2026-07-27, version 1.25.3* There is a problem with this ap…I’m able to log in but it keeps scrolling and eventually kicks me back to the log in. When it comes to medical concerns-this in not acceptable. ### 1/5 — Unreliable app *2026-07-27, version 1.25.3* The app works well only about 25% of the time. It is not working at all this morning. The messaging feature doesn’t work well and will just stop working as I am composing a message. I won’t know it stopped until I have finished typing the message and it just won’t sent. No reason. The test results from labs is very delayed too. I get that information much faster (24-72 hrs) from Quest labs than what the app provides via my dr offices. Biggest problem now though is it won’t let me log in. At all. I really wish my doctors weren’t tied to this app!!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Patient Portal *2026-08-25, version 1.25.3* GREAT APP! I have no complaints! ### 5/5 — Appointment *2026-08-25, version 1.25.3* Aug 31 @ 4:15 ### 5/5 — Near Perfect *2026-08-24, version 1.25.3* The best apps are the ones that are always available and do what they’re supposed to do. Athena Patient is that app. ### 5/5 — App review *2026-08-24, version 1.25.3* I really like how it’s simple and not too busy. ### 5/5 — Finally *2026-08-22, version 1.25.3* Finally, I can get into my patient portal. I haven’t been able to do it for over a year. I’m grateful for this app and for my doctors office to help me find it so very grateful. ### 5/5 — Patient services *2026-08-19, version 1.25.3* It’s easy to ask for advice,appointment and meds refill and ask questions ### 5/5 — Athenal Patient *2026-08-19, version 1.25.3* So Convenient Love this app ### 5/5 — 5 stars! *2026-08-19, version 1.25.3* I have received the utmost efficient, communicative, and professional care at this practice with the physician, assistant, Megan and Dr. B. Anytime I send a message via a portal or leave a message with the front desk staff, I am tended to within an hour or the same day. I have known the front desk, staff for sometime now and they have always created a positive and friendly environment from phone calls to in-person check-in/checkout. Each one of the staff mentioned above are therapeutically communicative and efficient at their work role for the best possible patient outcomes. I will continue to recommend this practice and provide providers to my very own family and friend. I have enormous gratitude for One Health, all my thanks. ### 5/5 — Útil *2026-08-19, version 1.25.3* Es una aplicación muy útil para recordar las citas y obtener los resultados de tu chequeo , magnífico ### 5/5 — Great *2026-08-18, version 1.25.3* Love my Primary Care Physician Dr, (P.A. Sheila Beuhunin) and have never had a better PCP! Im 51 yrs old and have had quite a few, and hopefully I never havr to have another one! She has been the one who actually listens and tries to understand the problems I have had and works hard to fix them. She is incredible and im thankful to have her as my primary care. Also I love the locations, and staff and they work with you no matter the situation. Great place for Health Care👍💪👌 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*