# athenaText

> Secure, HIPAA-compliant text messaging for healthcare providers. (iPhone/iPad app by athenahealth.)

- Source: https://appshunter.io/ios/app/athenatext/id912505086 (this page in markdown: same URL + `.md`)
- Developer: [athenahealth](https://appshunter.io/developer/535158438)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 3.90/5 from 377 App Store ratings · 115 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 28 MB
- Languages: American English
- Released: 2014-10-07
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/athenatext/id912505086/reviews.md

## What is athenaText?

Collaborate. Consult. Connect. Introducing athenaText, the free, secure text messaging service designed especially for health care providers.

Collaborate instantly

Exchange information instantly and collaborate easily across care teams. Share texts, images, and medication information with your colleagues.

Communicate with security and confidence

Because athenaText enables HIPAA-compliant messaging, there's no need to be cryptic to avoid revealing PHI. Communicate clearly and share texts and images with the confidence that your communications are secure.

Consult with your peers on the go

Tap a network of HCPs across the country, courtesy of Epocrates, the #1 medical app trusted by 1 out of 2 US physicians. Invite HCPs to join you in secure conversations.

Add the latest drug information

athenaText is also built into athenaOne mobile app as well as athenahealth's desktop services athenaClinicals (EHR) and athenaCoordinator (order transmission & care collaboration). At your clinic or on the go, secure communication is just a tap away.

## Key features

- HIPAA-compliant messaging
- Instant collaboration
- Share texts and images
- Consult with peers nationwide
- Integrated drug information

## What do users think of athenaText?

Overall sentiment: neutral

**Pros**

- 🚀 Efficient communication
- 🔒 HIPAA compliant
- 👍 User-friendly
- 👍 Convenient for on-the-go use
- 👍 Streamlined with Athena EMR

**Cons**

- 🐛 Inconsistent notifications
- 🐛 Frequent crashes and bugs
- 🐛 Login and sync issues
- 🐛 Delayed message loading
- 🐛 Limited functionality compared to web version

**Commonly reported bugs**

- App crashes on login or when switching between screens
- Notifications not working or delayed
- Sync issues causing loss of messages
- Inability to log in or access the app after updates
- Incompatibility with newer iOS versions

**Most requested features**

- Snooze or do-not-disturb functionality
- Ability to dictate notes and sign off on charts
- Mass delete/management of message threads
- Improved push notifications and alerts
- Android app support

## Recent user reviews (10 of 115)

All indexed reviews: https://appshunter.io/ios/app/athenatext/id912505086/reviews.md

### 3/5 — Clunky

*2026-05-16*

The new version of the app that’s embedded in AthenaOne works well. But the iPhone app doesn’t and never has. You cannot attach a patient chart. While the version in athena one supports groups, the iPhone app doesn’t appear to - I can’t find my groups when I type the group name. And when typing individual recipient names, it often double- enters the name after selecting from matches, then you have to delete the second entry (often a partial name), which sometimes deletes both entries, then you have to start over again. The new version does seem to upload attachments - usually images - faster and more reliably than the old one did.

**Developer response:** Hi,
Thank you for reaching out. We’d like to clarify that attaching a patient chart is not currently supported in the mobile app. For the issues you mentioned with group search and duplicate recipient entry, we tried replicating the issue in the production environment at our end but unfortunately could not replicate it. To successfully debug and resolve the issue, our team would need your username and practice ID details. It would be very helpful if you could submit a Salesforce case referencing this review, and we’ll get back to you as soon as possible. Lastly, we’re glad to hear that you’re finding the improved attachment upload functionality helpful. Thank you for sharing that positive feedback with us.

### 1/5 — Logs out all the time.

*2026-04-23, version 19.7.91*

Logs out all the time.

### 1/5 — Have to sign in everytime you open app

*2026-03-30*

This app used to stay signed in everytime I needed to open it with the occasional re sign in every so often. Now, it requires to sign in everytime you open the app. Not sure what the point of that was as it takes away the convenience of the app and takes time to sign in everytime I need to use the app. Pretty pointless app now since it takes 10 min to sign in bc of verification methods and load times. Revert back to how it was before or just delete the app.

**Developer response:** Hi,
We’re sorry for the inconvenience caused. This is not the experience we want our users to have. We’d like to let you know that the login-related issue has been resolved in the latest app version, 19.7.92. Please update to the latest version. If you continue to experience issues, please create a support case and we’ll get back to you as soon as possible.

### 5/5 — APN review

*2025-12-26, version 19.7.86*

Excellent tool for staff communication!

### 5/5 — Works well

*2025-12-18, version 19.7.86*

Convenient and reliable

### 4/5 — Snooze Functionality (like the Outlook iOS app)?

*2025-10-30, version 19.7.86*

Apps pretty good! But I’d love if we could get snooze functionality (like in the Microsoft Outlook iOS app) where we can disable notifications when we’re off of work…then I’d give 5 stars. :)

### 5/5 — Medical Collections

*2025-10-20, version 19.7.86*

Love the app

### 5/5 — NP

*2025-08-25, version 19.7.86*

Very good!

### 5/5 — Use daily

*2025-08-25, version 19.7.86*

Our office uses AthenaText to update the entire team efficiently and confidentially. The app makes it easy for me to send a text from the hospital as I make rounds.

### 4/5 — EMR Texting

*2025-08-11, version 19.7.86*

It work pretty well all things considered.

## Frequently asked questions about athenaText

### What does athenaText do?

athenaText is a free, secure text messaging service designed for healthcare providers. It allows for instant collaboration, secure sharing of texts and images, and consultation with peers across the country.

### Is athenaText HIPAA-compliant?

Yes, athenaText enables HIPAA-compliant messaging. This means you can communicate clearly and share sensitive patient information with confidence, knowing your communications are secure and protected.

### Can I consult with other healthcare providers on athenaText?

Yes, you can consult with your peers on the go. The app provides access to a network of HCPs across the country, allowing you to invite them to join secure conversations.

### Is athenaText free to use?

Yes, athenaText is a free service. There are no costs associated with using the secure text messaging features for healthcare providers.

### What kind of information can I share on athenaText?

You can share texts, images, and medication information with your colleagues. The HIPAA-compliant nature of the service ensures that you can communicate clearly without needing to be cryptic to avoid revealing Protected Health Information (PHI).

## Version history (last 5 releases)

### 19.7.94 — 2026-07-22

- Bug fixes and improvements.

### 19.7.93 — 2026-07-06

Bug Fixes and Stability Changes

### 19.7.92 — 2026-05-27

Whats New: Improved app stability with crash and bug fixes

### 19.7.91 — 2026-04-15

Improved app stability with crash and bug fixes.

### 19.7.90 — 2026-04-03

- Added a new feature to create support tickets via Contact Support
- Improved app stability with crash and bug fixes

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## More apps by athenahealth

- [athenaCapture](https://appshunter.io/ios/app/athenacapture/id1077553083)
- [athenaWell Care Management](https://appshunter.io/ios/app/athenawell-care-management/id1103374340)
- [praxify](https://appshunter.io/ios/app/praxify/id1454770829)
- [athenaOne](https://appshunter.io/ios/app/athenaone/id1486336635)
- [athenaPatient](https://appshunter.io/ios/app/athenapatient/id1644169294)

All apps by athenahealth: https://appshunter.io/developer/535158438

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*