# Atlantic Mobile Banking — user reviews > 47 indexed App Store user reviews of Atlantic Mobile Banking by Atlantic Regional Federal Credit Union, rated 4.80/5 from 6,918 ratings. - Source: https://appshunter.io/ios/app/atlantic-mobile-banking/id610190007/reviews - App overview in markdown: https://appshunter.io/ios/app/atlantic-mobile-banking/id610190007.md - Rating breakdown: 5★ 5,909 · 4★ 808 · 3★ 148 · 2★ 19 · 1★ 34 ## What do users think of Atlantic Mobile Banking? Overall sentiment: mixed **Pros** - 🚀 Fast and convenient - 👍 User-friendly app - 🔒 Secure transactions - 💡 Helpful features like mobile deposit and account management - 👍 Great customer service **Cons** - 🐛 Frequent app crashes and bugs - ⚠️ Login and verification issues - 🕰️ Slow performance and maintenance downtime - 💸 Unexpected fees for basic transactions **Commonly reported bugs** - App freezing and crashing - Inability to log in or use mobile deposit - Outdated account information and balances **Most requested features** - Improved account snapshot with current transaction details - Picture of deposited checks in mobile deposit history - Dark mode option - Seamless login experience without repeated verification ## Newest reviews (16 of 47) ### 3/5 — Issues updated 11/4/24 - more issues continued *2024-11-04, version 4014.1.3* App keeps crashing, even when I am checking off the box that says remember me it still makes me send a verification code. This is a place I used to work and I’ve brought these issues up to them. But it hasn’t been fixed and I’m wondering if anyone had even submitted a ticket for the issues I was having. I was suppose to get a phone call from someone from there a while back (6months ago) and never did. The person calling me was suppose to be a Chris B. Update: no longer crashing. But still making me click “remember me” every time I log in and makes me use a verification code. Update: I have tried uninstalling and reinstalling several times. I am a very tech savvy person and have no idea why it keeps asking me for a confermation code when I have the box checked off. This has been an issue in the past and no one has reached out when they said they would. Can someone call me? I’m a little concerned about the lack of follow up after being a long time member. Update: someone finally did follow up with me. Though the person on the phone admitted it was longer than what was supposed to be. And they apologized but still I shouldn’t have had to wait as long as i did. One of previous issue has been resolved however, I am still having trouble with the app crashing every so often. Additionally I tried to open the app the other day. And all it did was open up as a giant grey box on my phone screen. My phone is updated. My app is updated. It’s no longer repeatedly sending me verification codes all the time which is the issue that is resolved. However the app has just been loading every once in a while as a gray and white box and I am unable to login at times. Additionally, there was a response from the developer saying to reach out to the branch because there is no contact information as obviously they would not have any on the review nor have likely known. However, when I made that initial comment, it was due to the fact that I reached out to the branch several times and no one followed up. Having a long standing relationship with this organization and having worked there at one point i was very disappointed. Though it seems the developer clearly didn’t realize i had already reached out a number of times. Definitely not how that should be. I know from personal experience on both ends. As a former employee thats not what i would want for a customer to experience. And as a customer giving my business its not the professional experience I pay for when i do business with them. Vice versa. ### 4/5 — Mobile deposit good, but could improve! *2024-06-13, version 4013.1.0* Great tool however the app doesn’t include a picture of the check deposit once it goes through. This would be great for users to track finances if making more then one check deposit that happens to be the same amount. For examble, if I deposit two $100 checks and one bounces or has any issue, it is unresolvable without a trip to the bank because it’s unclear which check has the hang up… unless the picture (or a portion of it) the user took during mobile deposit was included in the deposit details link already provided for each deposit. ### 5/5 — One of the best mobile apps I’ve ever used *2024-06-10, version 4013.0.2* Easy convenient and secure, which means a lot to my family and I thank you Atlantic Federal credit !!!!! ### 5/5 — Banking app *2024-06-06, version 4013.0.2* This app is so user friendly and is ver easy to navigate and read. I am a father to three kids and it makes it very easy to use when I am on the go and need to transfer money, or just see the accounts. ### 5/5 — Mobike *2024-06-04, version 4013.0.2* Very good ### 5/5 — Rates *2024-03-11, version 4011.2.2* Makes it easier to know how much money I have in my account and my bills are coming ### 5/5 — Love the app, love the bank *2024-03-04, version 4011.2.2* I love this bank and this app. It’s great and I have it linked to my daughters account so I can easily add money in seconds ### 3/5 — Snapshot isn’t current *2023-10-16, version 4007.2.1* I’m not sure how useful “snapshot” is when the numbers aren’t current. I’ll log in and the numbers will be off considerably because current transactions aren’t reflected on the snapshot page. ### 5/5 — Review *2023-06-25, version 4007.2.1* Thank you for being there at my fingertips 😊 ### 5/5 — Love AFCU app *2023-04-24, version 4006.2.0* Easy to use and very convenient! ### 5/5 — Simplicity and Convenience *2023-01-26, version 4005.5.2* When you want, where you want. Everything but a smile and a wave! ### 5/5 — Really like my CU *2023-01-19, version 4005.5.2* Member since the 80’s. Have always been well taken care of. Very few snags. Friendly and helpful staff. ### 5/5 — Ease of use *2023-01-06, version 4005.5.0* The mobile app is easy to use but more than that, I trust the safety of the transactions. ### 5/5 — Customer service is excellent! *2023-01-05, version 4005.5.0* Everyone is always considerate an friendly!! Have gone way an above in providing service!! Never has any issues or problems have gone unanswered!! Come join our family!! ### 4/5 — Not Happy with the New Changes *2022-10-13, version 4002.3.0* I’m very upset with the new changes that they just made to this app. It doesn’t show any pending withdrawals or deposits which I don’t like so now I’m made to wonder if my balance includes the above mentioned. I really wish that they would go back to the other way again. Really disappointed with the new changes 😠 ### 2/5 — Junk *2022-06-26, version 3023.4.0* You would think being a bank they’d be able to afford a more reliable app. It shuts down for maintenance at least once a week, lags sometimes a day behind so I can’t access my current bank information. Never had trouble with the old app when they were YCFCU. Get it together and PERMANENTLY fix the problems! ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful *2026-07-06, version 4021.1.3* One of the worst functioning banking apps I have ever used. ### 1/5 — To much security stuff slows down everything *2023-06-02, version 4007.2.1* To ### 1/5 — Bottom line - unreliable *2023-03-02, version 4006.0.1* Throw it out and start over, never works when needed, have to re-enter password like every time you open it, always down for maintenance, annoyed and disappointed ### 1/5 — Worse banking experience *2023-03-02, version 4006.0.1* ATMs are always down. Rude customer service. App is constantly down. They make td bank look customer friendly ### 1/5 — Ridiculous *2022-03-10, version 3022.0.0* Every time I need to use this app it tells me it can’t complete a transaction at this time due to regularly scheduled maintenance. This includes not being able to transfer money between accounts and not being able to use mobile deposit. The last time this happened, they even took $5.00 from me for “having to transfer the money for me.” Like it was my fault their app or servers weren’t working. ### 1/5 — Update! Cannot use app if not on internet. *2022-02-23, version 3022.0.0* Working now after a visit to the local branch! Yeah! I have to be on WiFi to use the app. Says unable to communicate with network. Please try again. Yet if I open safari I can log in just fine. This only happens when I use my unlimited data. If I’m on WiFi both the app and safari work fine. Bank looking into it ### 1/5 — Just a frustrating experience *2022-02-18, version 3022.0.0* Always frustrating to use… I look forward to changing to another credit union. ### 1/5 — Broken *2021-10-24, version 3020.1.1* Update 10/24/21: Latest update broke app. Can’t log in. Original 6/4/19: Buggy—YCFCU app worked better and had a watch app. ### 1/5 — Did you really have to delete all my login info when changing the app? *2021-08-19, version 3018.0.4* Attached to my old account was a phone number I changed and an email I don’t use anymore. Can’t access my account anymore since this stupid update. ### 1/5 — app is bugged *2021-08-19, version 3018.0.4* I can hardly even log in to the app at this point, and when I can log in and try to use the mobile deposit it never works. Please fix, the old version of the app worked great. Thanks, Atreyu ## Most praised reviews (10 highest-rated) ### 5/5 — Kaylin *2026-08-06, version 4022.0.0* I would like to thank Kaylyn for all her hard work in helping me with the new app that I have on my phone. She was very patient kind and it took a very long time because he was very complicated I hadn’t signed in since 2021. So I think it probably took like at least 40 minutes to get everything situated. She was very patient very kind very courteous. So I would like to thank her for that. ### 5/5 — Teen online banking *2026-07-02, version 4021.1.3* This bank is absolutely incredible. Very friendly staff. Amazing communication, amazing data amazing statistics very understandable and manageable great 10 out of 10. ### 5/5 — Online app *2026-06-02, version 4020.2.0* Easy to use and I have immediate access to my account balance ### 5/5 — Banking the easy way *2026-01-22, version 4018.1.3* Being old school this APP works great and makes paying bills easy! ### 5/5 — Best there is! *2025-08-04, version 4018.0.0* There is no other Credit Union like Atlantic Regional! They have helped me with so many loans and all my accounts! ### 5/5 — Good *2025-06-19, version 4016.2.2* I like ### 5/5 — Awesome *2025-06-05, version 4016.2.2* I love the help I have received when I needed it. They are so friendly ### 5/5 — Good *2025-03-11, version 4016.0.1* I like ### 5/5 — Login *2024-09-15, version 4014.1.3* The login screen locks me out every time!! It’s terrible!!! ### 5/5 — Review *2024-06-13, version 4013.1.0* Great customer service. I’ve been recommending your bank to family and friends. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*