# Atlas.md Patient App — user reviews

> 11 indexed App Store user reviews of Atlas.md Patient App by Atlas.md, rated 2.50/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/atlasmd-patient-app/id933355546/reviews
- App overview in markdown: https://appshunter.io/ios/app/atlasmd-patient-app/id933355546.md
- Rating breakdown: 5★ 7 · 4★ 0 · 3★ 1 · 2★ 2 · 1★ 11

## Most critical reviews (10 lowest-rated)

### 1/5 — Does not work

*2026-07-01*

This app locks up and is not accessible.

### 1/5 — App

*2026-03-23*

Still not working properly! Stuck on notifications. Need another update!

### 1/5 — Useless

*2026-03-19*

Useless app. It requests access to biometrics in order to log in, but there’s no way to actually approve it, so you’re just stuck on that page with no way to move forward or backward

### 1/5 — Terrible

*2026-02-10*

This app is terrible. What’s the point of a doctor’s office app that does nothing? I cannot see appointment notes, lab work, etc. I understand that may be the doctor’s office that decides that info isn’t available online but mine was genuinely surprised when I said I couldn’t see anything. The purpose of this seems to be billing and contacting the doctor’s office. Neither of those functions work well. It’s like this app was created the first year apps existed and hasn’t been updated since. It’s ugly, clunky, and useless. I cannot do anything in it, design is awful visually and in function. I cannot express how utterly useless this app is and I feel bad if my doctor is paying money for this.

### 1/5 — Broken interface

*2025-06-07*

App requires me to select whether or not to permit biometrics usage before the app can be utilized, but there is no way to approve my selection — the button is offscreen and impossible. Utterly maddening and horrible interface.

### 1/5 — Glitchy

*2024-01-14*

Doesn’t open. It gets stuck and doesn’t go through.

### 2/5 — This App needs a FIX

*2026-04-12*

How would one approve the biometric when nothing happens when you click continue or toggle the biometric. 
The main reason I wanted to use this app is to synchronize my health data and I can no longer get so that.!

### 2/5 — Little benefit for patient

*2023-05-23*

This is only for billing info, and to communicate to office (email, text which needs no app).  I understand this might help the OFFICE by reducing phone calls, and for them to have updated credit card info for them to get payment - but gives patient zero access to labs, chart notes, test results, medication list, etc… Sorry folks but this is behind what most other offices offer and I’m paying monthly fees for this, yet nothing for other offices that actually provide access to my own health information.

### 5/5 — Convenient and Easy

*2023-05-18*

This is the perfect solution for how I want to be able to communicate with my doctor and review prior conversations. This is the type of customer service that my family looks for and lives!

### 5/5 — Clean and easy to use

*2015-06-15*

Communicating with your doctors office shouldn't be the difficult. Now it doesn't have to be. Can contact your doctor from the app, pay bills, see past invoices, and make appointment requests.

## Most praised reviews (1 highest-rated)

### 5/5 — Great app

*2015-01-31, version 1.0.3*

Excited to share this with our patients.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*