# Atlassian ACP-420 ITSM Prep — Practice Questions & Exam Prep

> Practice Questions & Exam Prep (iPhone/iPad app by Davy Raitt.)

- Source: https://appshunter.io/ios/app/atlassian-acp-420-itsm-prep/id6789261432 (this page in markdown: same URL + `.md`)
- Developer: [Davy Raitt](https://appshunter.io/developer/1795318281)
- Category: Education, Productivity
- Price: $12.99
- Age rating: 4+
- Requires: iOS 15.0 · 25 MB
- Languages: American English
- Released: 2026-07-15
- Data updated: 2026-08-23
- User reviews in markdown: https://appshunter.io/ios/app/atlassian-acp-420-itsm-prep/id6789261432/reviews.md

## What is Atlassian ACP?

PASS YOUR ATLASSIAN CERTIFIED PROFESSIONAL — MANAGING JIRA SERVICE PROJECTS FOR CLOUD EXAM
Master every domain with 500+ practice questions designed to help you earn your Atlassian JSM certification on the first attempt.

500+ practice questions
5-minute study sessions
Track your progress
Remove mastered questions
Text-to-speech support
Dark mode available

WHY GET CERTIFIED?
Atlassian Certified Professional — Managing Jira Service Projects for Cloud professionals earn up to $203K annually. Prove your expertise in one of the most in-demand IT Service Management platforms and unlock senior roles at organizations worldwide.

WHAT YOU'LL MASTER:
• Request Types and Work Types Configuration
• Customer Portal and Notifications Setup
• Agent-Facing Features including Queues, SLAs, and On-Call Scheduling
• Users, Project Roles, and Permissions Management
• Automation Rules and Smart Values
• Virtual Agent and Atlassian Intelligence
• Assets/CMDB and Services Management
• Entitlements and Service Tiers Configuration
• Knowledge Base and Confluence Integration
• JQL with JSM Functions and Reporting
• Forms Configuration and Conditional Logic
• Incident Management and Major Incidents
• SLA Configuration and JQL SLA Functions
• Workflow and Approval Configuration
• CSAT Reporting and Dashboard Gadgets

STUDY ANYWHERE:
Coffee breaks. Commutes. Lunch hours. Turn dead time into IT Service Management expertise.
Download now. Pass your exam. Master IT Service Management.


## Version history (last 1 release)

### 1.0.0 — 2026-07-15

No release notes.

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All apps by Davy Raitt: https://appshunter.io/developer/1795318281

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*