# Atlys - You’re Going — user reviews > 709 indexed App Store user reviews of Atlys by VDC, Legal Liability Corporation, rated 4.60/5 from 3,353 ratings. - Source: https://appshunter.io/ios/app/atlys-youre-going/id1514036839/reviews - App overview in markdown: https://appshunter.io/ios/app/atlys-youre-going/id1514036839.md - Rating breakdown: 5★ 2,895 · 4★ 122 · 3★ 44 · 2★ 25 · 1★ 267 ## What do users think of Atlys? Overall sentiment: neutral **Pros** - 🚀 Quick and efficient visa processing - 👍 User-friendly app with clear instructions - 💡 Guaranteed appointment and refund policy - 🔒 Secure document handling and payment - 🤝 Responsive and helpful customer support **Cons** - 🐛 Inaccurate or delayed visa approvals - 🕰️ Longer than promised processing times - 📞 Lack of phone support and slow email responses - 💰 Expensive service fees compared to government portals - 🤔 Questionable legitimacy and transparency **Commonly reported bugs** - Incorrect visa details or port of entry - Inability to delete uploaded documents - Unresponsive app and lost application status **Most requested features** - Ability to track multiple visa applications - More payment options and currency support - Expanded FAQ and knowledge base - 24/7 customer service availability ## Newest reviews (16 of 709) ### 3/5 — False visa info *2026-08-10, version 5.0.2* They always update and show incorrect countries based on residency info. Documentation process is cool. ### 3/5 — Zanzibar visa *2026-07-20, version 4.94* Atlys said a Tanzanian Visa would also cover Zanzibar… Only to get to the airport and have to pay another $40 at the airport! Be warned! ### 5/5 — Outstanding Experience with My South Korea Visa Application *2026-07-07* Dear Mohak/Atlys Team, I wanted to take a moment to share a feedback on my recent experience with South Korea visa application through Atlys. I’m usually a DIY traveler and prefer handling my visa applications myself. This time, however, what I didn’t have was the time to visit the embassy and go through the process in person. Having heard about Atlys before, I thought this was the perfect opportunity to give it a try. I’m glad I did. The entire experience was smooth, transparent, and incredibly well managed from start to finish. A special thank you to Achal, who made the process exceptionally easy. He was always prompt in responding, guided me through the documentation requirements, and even made himself available outside business hours and over the weekend to help expedite things whenever needed. Throughout the process, I genuinely felt I was in safe hands and never had to worry about the status of my application. Everything was coordinated professionally and efficiently, which I truly appreciate. I received my visa today, and having my passport returned in such thoughtfully packaged delivery was a wonderful finishing touch and a pleasant surprise. Overall, my experience exceeded my expectations. I’ll certainly be using Atlys for my future visa requirements and will happily recommend your services to my family and friends. Please convey my sincere appreciation to Achal for his outstanding support. He is a great ambassador for your brand. Thank you once again for making what is often a stressful process feel effortless. **Developer response:** Hi there, thank you for sharing your feedback. We are glad to serve you. Happy travelling! ### 5/5 — Good service *2026-07-07, version 4.89* Overall good/quick service worth the money i think. Good luck atlys team 👏👍 ### 5/5 — Easy *2026-06-30, version 4.88* It was really easy and I did the application from the comfort of my room. It was Straightforward ### 5/5 — Nice and fast *2026-06-29, version 4.88* Nice and fast ### 5/5 — Love it *2026-06-28, version 4.88* Easy to use 💯💯 ### 5/5 — Perfect agency *2026-06-25, version 4.85* Perfect agency ### 5/5 — Excellent *2026-06-24, version 4.85* Fantastic online visa service My srilanka visa is on time Philippines and cambodia almost 2 months i am still waiting otherwise everything is very good ### 5/5 — Indonesia Visa *2026-06-22, version 4.85* Thanks for professional services ### 5/5 — Not worth it!!!!!! *2026-06-18, version 4.84* Months ago I applied for visas for me and my son. They were cancelled and I spent months trying to get a refund. So many different people claim to help in one chat convo and say the refund is on the way or is being processed and I still haven’t gotten my money back. I just gave up. Total waste. ### 4/5 — Great service *2026-06-17, version 4.83* would recommend 👍🏽 ### 5/5 — One of the most useful travel apps out there! *2026-06-15* Atlys has genuinely revolutionized the visa application process for me, turning what was once a daunting task into a seamless and manageable experience. The app's layout is intuitive, providing clear, concise instructions every step of the way. I particularly valued the personalized checklist, which ensured I never missed a document. The prompt updates on application status also alleviated much of the usual anxiety associated with visa processing. However, the app could improve by offering more diverse payment options to cater to a wider range of users. Additionally, incorporating a feature for tracking multiple applications simultaneously would be beneficial for those planning multi-country trips. Despite these minor areas for enhancement, Atlys stands out as a reliable and indispensable tool for any traveler needing to navigate the complexities of obtaining visas. **Developer response:** Hi, thanks for sharing your feedback. We are grateful for your support and look forward to serving you again soon! ### 5/5 — HONGKONG VISA ISSUE Resolved Promptly! *2026-06-15, version 4.82* I had my PAR which I was not able to retrieve through some app issue in MMT, I called their emergency visa assistance number . The call was immediately attended by Simran and the issue was solved in less than 6 hours by miss Ritu Simha from their Visa assistance team . Their team and she was EXTREMELY helpful throughout the whole process and guided me through the steps and even called back to tell me to download the PAR. I m extremely grateful for their team for the prompt support . 10/10 highly recommended their service . ### 5/5 — Fantabulous *2026-06-15, version 4.82* Always great to ### 5/5 — DR MAZHER SYED *2026-06-12, version 4.81* Wonderful achievement ## Most critical reviews (10 lowest-rated) ### 1/5 — Visa application delays *2026-07-29, version 4.95* I have applied visa 2 time through Atlys app and every time they deny the application and claim that they will provide visa on time, and they also charge high fee for application, it’s very hard to contact as well, and they come up with very stupid reply. So Atlys only fill the visa application form everything else you need to take care of it, even they won’t inform you about the travel insurance. ### 1/5 — Glitchy, useless app *2026-07-14, version 4.91* Horrible user experience (Indian citizen in the U.S. using an iPhone) and unresponsive (probably AI) chatbot ### 1/5 — Atlys is a Scam! *2026-07-09, version 4.89* I am extremely disappointed with my experience using Atlys for my Norway Schengen visa application. Before submitting my application, I contacted Atlys multiple times because I wanted to ensure my application was prepared correctly. I specifically explained that I also had plans to travel to Spain in September 2026 and wanted to understand whether the travel dates in my application would affect my visa validity. On every occasion, I was confidently advised that I could choose any travel dates for the application and simply change my travel plans after the visa was issued. Atlys also prepared dummy flight tickets and hotel bookings based on that advice. Even on the day of my VFS appointment, when I became concerned and contacted Atlys again, a supervisor reassured me that only one trip had been included intentionally and that I would receive a multiple-entry Schengen visa with a minimum validity of 90 days. Based on these repeated assurances, I trusted their expertise. The outcome was completely different. I received a Schengen visa that is valid for only 17 days. As a result, my planned Spain trip can no longer be covered by this visa, despite having clearly informed Atlys about those travel plans before applying. I have also already booked Spain flight tickets based on the advice I received, and those bookings are now of no practical use. Even travelling to Norway during the visa validity period has become much more expensive because flight prices have increased significantly. The most frustrating part is that I paid Atlys because I expected professional guidance. If I had been correctly advised from the beginning, I would have structured my application differently or included all of my planned travel. Instead, I relied on repeated assurances that turned out not to match the outcome of my application. I have now submitted a formal complaint to Atlys and requested that they review the recordings of our phone conversations, as I believe those calls accurately reflect the advice I was given. I have also requested a full refund of the fees I paid for their service or an appropriate resolution to help rectify the situation. I understand that visa decisions are ultimately made by the relevant embassy or consulate, not by Atlys. However, my dissatisfaction is with the quality of the advice and guidance I received from Atlys, which I relied upon when making important travel and financial decisions. I hope Atlys investigates my complaint thoroughly and improves the quality and accuracy of the advice provided to future customers. Based on my personal experience, I cannot recommend using this service. ### 1/5 — aedma *2026-06-27, version 4.86* please please don’t use this app it’s completely a scam please and the support team dosent even try to help the customer please don’t use this app before using it check instagram and everything from my end i suggest you not to use this app ### 1/5 — Scammers *2026-06-12, version 4.80* Don’t apply they take your money ### 1/5 — The app is totally trash after updating *2026-06-08, version 4.77* Super bugs in every corner of app, it's totally trash. ### 1/5 — Don’t use them *2026-06-03, version 4.75* Very poor customer service - talking to AI half the time. Did not resolve my Visa on time - received the verdict 1 month later than I was advised. Disjointed communication along the way & a seemingly lack of expertise on local immigration services & information. I’d advise use a local or do it yourself. ### 1/5 — Worst experience *2026-05-27, version 4.70* Never use this app for visa applications process because yesterday I had my worst experience in vfs centre and I the form these guys filled was not working and I kept asking them for the help and they showed up 3 hours later when I left the centre ### 1/5 — Date for share code *2026-05-25, version 4.70* When i select date for share code application did give me chance to select exact date of my share code expiry date ### 1/5 — 中国人不骗中国人 *2026-05-20, version 4.69* 真的别下载，这个软件太坑了。机器审核材料无论如何都无法通过，取消申请也不会给你退款，退款只能推到代金劵账户。真的避雷 ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing! *2026-08-12, version 5.0.2* I was really nervous for my visa to Egypt but the made the process so seamless!! Amazing work by Atlys! ### 5/5 — Morroco visa *2026-08-11, version 5.0.2* Quickest process thanks for your services ### 5/5 — SaLvY’s experience *2026-08-10, version 5.0.2* I would recommend this anyday, very easy and straightforward ### 5/5 — Visas *2026-08-09, version 5.0.2* atleys is a fabulous all in one app for travelling abroard. Keeps your visa and insurance in one simple app. Highly recommend ### 5/5 — Love using this app *2026-08-08, version 5.0.2* Got my Vietnam visa in a day or two and the process was so easy would recommend downloading this app ### 5/5 — Easy pay *2026-08-06, version 5.0.0* Quick and easy ### 5/5 — Travel agent *2026-08-02, version 4.96.1* Good ### 5/5 — Egypt visa *2026-07-28, version 4.95* 10 out of 10 ### 5/5 — The best! *2026-07-16, version 4.93* Best thing to ever happen, they do what they say and they deliver!!! ### 5/5 — Smooth *2026-07-14, version 4.91* Was assisted swiftly to get an earliest appointment --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*