# ATO Vehicle Logbook — user reviews > 62 indexed App Store user reviews of ATO Vehicle Logbook by JOhn Lyons. - Source: https://appshunter.io/ios/app/ato-vehicle-logbook/id730712765/reviews - App overview in markdown: https://appshunter.io/ios/app/ato-vehicle-logbook/id730712765.md ## Newest reviews (18 of 62) ### 3/5 — Trip locations *2024-02-09* Wondering if the start and stop locations are not needed for ATO compliant logbook? ### 3/5 — Date is messed up *2021-08-29* Why change something that was working fine? Has always been 4 star but now it’s a 2/3 star because of the changes you made to the format when changing the date. I need the rolling calendar where I can clearly see the day and date. Please return it! ### 2/5 — Basic but *2021-04-11* This app has worked well until recently. The app now tries to open but closes before getting to the main screen. Is this because of??? Site has now help section! ### 3/5 — Basic but adequate *2020-06-04* Suited my needs and able to manually enter trips quickly, plus, it is free, so can’t complain about it being basic. My only problem with this app is that it has suddenly ceased working! I am no longer able to enter any trip times in and save them. I don’t know if this due to a compatibility problem with the latest Apple update or the app itself. Hope it is able to be resolved. ### 3/5 — Good predictive text *2019-07-01* This has been useful and I like the predictive text features that make entry of travel details really fast. The automatic positional tracking is poor so I do manual km and time but that is more flexible anyway. I did have a bug when I clocked up over a year of entries which involved corrupted data for the preceding couple of months. I think there was an overflow somewhere in the km data. Cleared the car and data after backing up and entered a new car and it seems to work again. Backup every quarter an reset vehicle each year to avoid. ### 2/5 — Crashing *2019-06-04* This has been a useful app until the past month or so when it has started to crash. Opens in the background but try to actually look at it and you can’t. Disappointed this hasn’t been picked up and fixed. Need to access the info for tax! **Developer response:** Sorry, this was fixed, and you always had access to online backups in case of an emergency. ### 2/5 — App crashing *2019-05-28, version 11.21* Can you please advise how and where I can extract the info from the App is it won’t stay open Thanks ### 2/5 — Back up failed *2019-05-20* Been using the app for a while and suddenly- the data from the app disappeared. Thought I would use my online back up. But that file was downloaded and it was missing values in the end distance field!! What happened guys - it was such a great little app - until now! **Developer response:** I am sorry, this is now fixed. ### 3/5 — Latest Update *2019-05-15, version 11.21* Was working well until the update yesterday. Now the app will not open. I have 3 months of trips saved on the app. Please send a repair. Thanks. ### 2/5 — Would prefer manual KM’s option *2018-12-31, version 11.20* Rather than odometer start and end just an address function and total km’s would be preferable. I like to add it in manually rather than GPS tracking. ### 1/5 — App no longer opens *2018-10-29, version 11.17* Following the last update, the app no longer opens and it doesn’t sync with the computer. I suspect I lost more than a year of the log book. ### 3/5 — Handy app *2018-10-29, version 11.17* I’ve been using the App for about 2 years. It started crashing straight after opening since I updated my iPhone to v12.0.1. Help please ### 2/5 — ATP logbook *2018-10-27* Worked great up until this week when the last three years as well as the current years data just disappeared . 4 months data down the drain. Hope it’s comes back . Here hoping ? This stuff can be restored . No back up available it says? ### 1/5 — LATEST UPDATE NOT GOOD *2018-10-27, version 11.16* Tried to update my logs only to find that the last 3 months of logs have been wiped clean. Not only that my 2 vehicles have been deleted as well. Not good PLEASE FIX!!!! ### 1/5 — Crashing since 11.10 upgrade - data lost going 11.14 *2018-10-26, version 11.14* Constantly Crashed after going to 11.10 - appears to be fixed in 11.14 but appears to have lost all previous data within the App. ### 3/5 — App keeps crashing *2018-10-25* Love this app, however the last few days app has been crashing when I try to open it. John can you please fix this ASAP. Tried clicking on the app support link but no server to your website :/ ### 1/5 — App won’t open *2018-10-24, version 11.11* Since recent update, I can’t open the app. Need a fix/update soon, as it has 18 months of data for tax ### 1/5 — Won’t stay open *2018-10-24, version 11.11* After the last update I open the app and it shuts down straight away can’t even use it, can’t even get my records back. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unusable *2021-02-15* Don’t waste your money. ### 1/5 — Don’t waste your money *2020-03-06* Terrible app. For example when you make a mistake when entering days in manual log entry it re ranks your logs chronologically. When you go to rectify your mistake, the app won’t refilter chronologically so the mistake stays where it is... This throws out your odometer start meaning you end up missing claimable kms. Don’t waste your money, just buy a physical book. ### 1/5 — Back up failed *2019-08-15, version 12.2* Tried to move information off one phone to another, but the back up would not work and only blank information imported to new phone. ### 1/5 — App not working for over 7 months *2019-06-13, version 11.22* Latest update on June 4 has still not fixed the crashing issue. Tax time is around the corner and I need this information for tax purposes. Extremely disappointing and upset this is not fixed. ### 1/5 — Clunky and not easy to export *2019-05-30, version 11.21* I’m not happy I chose this app. To be able to export your data you need to be using the iOS mail app (and who uses that??). Can’t send it if using gmail or outlook apps. The developer response to another review stating the same thing shows they don’t even understand the issue. I also tried to get the data from the website. It displays on the screen fine but when exporting a csv file half the odometer readings are zero. Look for another app, I will be next time. ### 1/5 — Rubbish app *2019-04-06, version 11.20* Total garbage. Does nothing. ### 1/5 — Lost Data *2018-10-31, version 11.18* I updated this app 2 days ago and now I can’t open it I log my travel for work and looks like I have lost everything now Not happy ### 1/5 — No longer works stuck *2018-10-31, version 11.18* The app no longer works I need to get this months travel out can the developer please respond with a fix ASAP ### 1/5 — Can’t open *2018-10-30, version 11.18* Was going great until latest update. Will no longer open. When I hit support button say cannot find page ### 1/5 — App is Crashing *2018-10-29, version 11.17* Hi. Can no longer open the app, it crashes straight away. Is this something that can be fixed as I’m not real excited about losing data that I need for my tax return. Thanks. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app, great support *2020-06-24* This app is well designed, easy to use & well supported. The developer responded immediately to resolve a minor bug. ### 5/5 — Help *2018-10-22* Hi I love this app. I’ve never had a problem in three years until the recent update. Now I can’t even open it. It shuts down straight away ### 5/5 — Easy to Use *2018-03-06, version 10.9* I just love this, it’s so easy to use. I enter what I have on my Odometer this is what works for me, also there is plenty of space for the description. ### 5/5 — New user *2017-09-02* Had to swap over after my last log book wasn't being upgraded anymore. Need to keep multiple vehicles and just track reason and distance. Does this well. But the biggest plus for this application is the response from the developer with suggestions. Suggest an upgrade or option and within days (like 2-3) it's there. ### 5/5 — Easy to use *2016-08-15* Great app, and easy to use for logging my work car. Fantastic support with ever changing updates making it user friendly. ### 5/5 — Great! *2015-02-28* Simple, easy to use and covers everything I need for tax time. Thanks for fixing the delete issue so quickly. Highly recommended. ### 5/5 — Love this *2014-01-29, version 1.0* this app saves so much more time, and the emailing the info helps me load it into spreadsheets. just make an iPad version, and I will be very happy chappy. ### 4/5 — Gavin *2018-10-28* Good a simple app to use. Had some app update issues during the iOS 12 intro, but seems to be more stable now. I previously had a serious issue with it, but was attended to extremely promptly and also rectified. It’s a logbook app I’ll keep using. ### 4/5 — Ver 11.7 crashes *2018-10-19* Developer has fixed an issue that resulted from recent software update and this App is now back to being a very useful means of keeping track of vehicle use for business / personal use tax records. Device: iPhone X running latest iOS version ### 4/5 — Help please *2018-05-30, version 11.1* I need to contact the developer for help to retrieve my data. App is crashing. Is there an email address? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*