# Atomi Smart — user reviews > 138 indexed App Store user reviews of Atomi Smart by Atomi Inc, rated 4.76/5 from 19,796 ratings. - Source: https://appshunter.io/ios/app/atomi-smart/id1414704585/reviews - App overview in markdown: https://appshunter.io/ios/app/atomi-smart/id1414704585.md - Rating breakdown: 5★ 16,507 · 4★ 2,369 · 3★ 539 · 2★ 110 · 1★ 252 ## What do users think of Atomi Smart? Overall sentiment: negative **Pros** - 🚀 Easy setup - 🚀 Customizable lighting options - 🚀 Integrates with smart home devices - 👍 Durable construction - 👍 Attractive design **Cons** - 🐛 Connectivity issues - 🐛 Inconsistent performance - 🐛 Buggy app - 🔋 Power outage causes problems - 👎 Limited customization options **Commonly reported bugs** - Lights randomly disconnect from Wi-Fi - Schedules not working as expected - App crashes or becomes unresponsive - Temperature reading inaccuracies **Most requested features** - More customizable color and scene options - Ability to control all lights simultaneously - Integration with Siri/HomeKit - Improved app interface and stability ## Newest reviews (18 of 138) ### 2/5 — My app looks nothing like this! *2025-11-29, version 1.4.1* I bought these lights for the various colors and scenes but I can’t seem to figure out how to get to the scenes control. I downloaded this app and I don’t see the scenes that are shown. Mine basically has an on off button. I think the problem may be that I linked to my google nest. I tried unlinking but no difference. I just have the google nest colors which limits what these lights are capable of. I’ll contact support on Monday as I want a Christmas theme. This is a lot of work and frustration though. I wish it was easy! ### 2/5 — Update… really? *2025-06-24, version 1.4.1* There has been now update in “scenes”…! No new options/styled, holidays, or functions of the light strings in the 5 years I’ve owned them ### 1/5 — Malfunctioning lights *2025-06-17, version 1.4.1* I’ve had two strands malfunction. After the first strand messed up, I bought another to replace it and it ended up doing the exact same thing. Half the strands worked correctly, but the other half stayed in display mode and won’t change, despite any efforts. I will not be buying again. ### 2/5 — Atomi Costco String Lights Limited Customization *2025-06-12, version 1.4.1* These need more customization for colors/modes. Pretty boring few in the app. Cant control speed, etc of them. ### 1/5 — Inconsistent *2025-05-29, version 1.4.1* We have the smart lights on our back deck. We have the setting to be constant low level light. The system constantly changes the lights to run on flashing lights. It drives me nuts. We have now just unplugged them and no longer use the lights. ### 1/5 — Don’t waste your money *2025-05-24, version 1.4.1* Don’t waste your money on Atomi Smart outdoor pathway lights. We purchased ours through Costco. After 90 days the problems began and have never stopped. The app is worthless; the lights sometimes connect and most of the time it tells me they are offline. I’ve tried everything they recommend but nothing works. Very disappointing! ### 2/5 — App forgot everything after working fine for 2 months *2025-04-12, version 1.4.1* This app got an update recently and wow does it stink. It was bad before but the new updated version doesn’t remember the configuration of our devices and won’t talk to our network anymore. No place in the app to troubleshoot WiFi. Giant disappointment. ### 1/5 — Schedule won’t run *2025-04-08, version 1.4.0* App needs updated- my schedule only runs sometimes ### 3/5 — Don’t buy this *2025-03-27, version 1.4.0* Do not buy these. I got lights from this brand and it couldn’t connect to the lights. ### 1/5 — Last update is terrible *2025-03-22, version 1.4.0* Please look into latest release, lights are not connected anymore 🙁 ### 3/5 — After update I couldn’t find the heater *2025-03-20, version 1.3.9* After update the app, my heater is disconnected. I removed it from the app and tried to add it again but I couldn’t find any heater in the device list to add ### 1/5 — Can’t get it to connect *2025-03-16, version 1.3.8* I have two sets of the same string lights. I have them both mounted together over my patio and I can only get one string to work. The other string is always intermittent and difficult to connect. ### 1/5 — Starlink *2025-03-14, version 1.3.8* Does not work with modern WiFi such as Starlink ### 1/5 — Updates ruining the app *2025-02-13, version 1.3.8* This would work so perfectly and I love using the automation but every time you update the app it forgets my appliance and I have to repair devices and set up the whole process again. Please please leave the app alone stop updating I don’t care about anything but the app working stop updating no one cares about updates ### 1/5 — Constant error message *2025-02-05, version 1.3.8* Up until this winter I would have given this a 5 star however now all I get are error messages on all 3 devices. I have to toggle and mess with it in order to make sure the devices are off. ### 1/5 — i do not recommend *2025-01-26, version 1.3.8* i do not recommended their products and their apps - they need to be very close to the model, also you have to have blue tooth on each time, and the devices keep going off line, they turn on their own, even standing right next to the device it won’t connect, so cannot change it, one day they work, another day they don’t, very inconsistent, their customer service is fast they email you the next day but seems like there is one person named David and he is very rude no apologies rather their tone is as if i’m dumb. i ended up returning the string lights - after two weeks of constantly attempting and spit. everything they said it worked and it didn’t and it did and it didn’t no way, can’t keep doing this! bye bye ### 1/5 — WiFi? Location? *2025-01-14, version 1.3.8* Seriously? You can’t use their string of lights unless you grant permission to use WiFi _and_ location? All I want to do is set the string to “steady white”, and enjoy it on my deck, but only the app can do that. Just absurd. ### 1/5 — Heater option is missing *2024-12-30, version 1.3.8* One of my three heaters had connection issues. So, I removed it from my devices and figured I would re-add it to fix the problem. Well, I physically can’t do that. The app won’t pick it up in the scan, even though the device is in pairing mode; which is fine, that scan literally never worked for any of my devices. The problem is there is no longer any option for heaters in the menu to manually pick devices. I don’t know if this is an error or was purposefully done. Either way, I now have a heater in which one of its key functions is unusable. ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2026-07-10, version 1.4.3* The app keeps getting worse. After the “update” everything was gone and had to be added back. Big pain in the butt. Why is the weather in this app? Nobody is coming to this app for the weather. No option to turn it off either. I love the products but this app gets worse and worse with every update. ### 1/5 — Account require to use… a light? *2025-12-25, version 1.4.1* If I had known, when I purchased my lights, Atomi would have someday cornholed me into creating an account just to use… some lights, if all things, I never ever would have bought the product. So now my lights are dead, unless I create an account and let them harvest my data. I’m hoping for a class action lawsuit against companies like this that sell you a functional product, then force you to give up personal information later on to use it. Just to make it clear, this is a LIGHT!!!! Ridiculous. ### 1/5 — Not impressed *2025-12-07, version 1.4.1* I got the app because I got one of the devices as a gift and I have been trying for like a week and it still isn’t connecting to my device and I have moved around my house but it keeps saying that my connection is unstable or unreliable WiFi connection when I have all bars I am just overall disappointed with the app and how I’m not able to connect to a device that said it would be “easy” to connect to would not recommend this app to anyone. ### 1/5 — Can’t control colors through software *2025-11-26, version 1.4.1* Bought these at Costco So I thought they’d be quality… wrong! Lights have trouble changing to colors do the holiday season. Randomly any one can turn on or off at any time. Try to download the the newest app and it says I have it, but the screens don’t match what is depicted. Issue is not my WI-FI. Extremely disappointing product… surprised Costco sold them… though they do not anymore so I queso’s they figure it out. ### 1/5 — Think they sold my email address to EVERYONE and their moms and more *2025-10-29, version 1.4.1* I don’t know it’s bc of them but it’s certainly overly coincidental that as soon as I said yes to their privacy lawyery policy that my email lit up like a Christmas tree that’s pushed so hard it’s gonna catch fire - I’m deleting the app and never gonna use it again !!!!! If it is you guys you all deserve some karma to hit you hard ### 1/5 — Update killed my lights *2025-10-13, version 1.4.1* So the latest update has given me nothing but issues with the wifi connection to my flood lights. They will no longer turn on by timer. You have to go into the app and reconnect the lights. Once they are connected they will work again for a few hours. Hope this gets fixed soon. ### 1/5 — Update… ? Nothing new. SCAM! *2025-09-16, version 1.4.1* There has been now update in “scenes”…! No new options, no new functions no new holidays. This is what “smart” devices were like 20 years ago. Higher new programmers. This is embarrassing. ### 1/5 — Quit working *2025-07-10, version 1.4.1* So mad, these weren’t cheap lights ### 1/5 — Bugs *2025-06-30, version 1.4.1* The schedule does not work right. You select AM and when you save it says Pm. When you tap on schedule screen it will not stay on that screen. It will flash that screen for a second then go to another screen ### 1/5 — New upgrade ruined my strands *2025-06-30, version 1.4.1* I had three strands connected in series for years which worked flawlessly. Now the app updated and I have nothing but problems. I tried resetting the strips several times. Now 2 of the 3 strips don’t work and the one that does goes back to the multi color setting every time it turns on. It doesn’t save it’s last setting. They just couldn’t leave well enough alone. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2025-09-25, version 1.4.1* Has all the features you need ### 5/5 — Update is amazing *2025-05-05, version 1.4.1* Before the update the app was maybe a 3. You had to go into your devices to do anything. But now it has all the options without even having to go into the device itself. It’s such a great update. The only thing I want is a dark mode for the app because it’s EXTREMELY BRIGHT. Especially when I’m trying to adjust my fan speed or something in the middle of the night ### 5/5 — Great heater! *2024-03-23, version 1.3.7* We’ve had three of these in our home for the past few years and we love them. The heaters are quiet, dependable and efficient. Would buy again. ### 5/5 — Amazing!!! Great customer support. *2023-10-07, version 1.3.4* Really, really cool lights. The app is a little clunky setting it up, but once you set it up, it’s great (you should be able to add all lights in at once, off, color, etc, in batches). Thank you again for excellent customer service. 🙏🏼 ### 5/5 — Works As Designed *2023-05-10, version 1.3.4* Very happy with lights, they have worked just like the directions have stated. Emailed Customer Service when I was unable to get them working. CS replied with some specific instructions which I followed and provided feedback and photos. The lights were replaced, replacement set work as designed. Very satisfied customer I am. ### 5/5 — Makes us feel like Royalty *2022-08-13, version 1.3.1* We were laying in bed one day and I told my wife, “wouldn’t it be great to start our coffee pot from bed”? Now we do! Anytime, anywhere! It is the best. Easy to clean and reload. It’s a little pricey and doesn’t do anything special other than the obvious. Enjoy. David R ### 5/5 — Deck lights *2022-06-06, version 1.3.1* We are extremely satisfied with our new deck lights. We purchased and installed 3 sets in about 3 hours. We found the technology to be user friendly for someone who is not real tech savvy. The color options are endless and we love using the app to create our own themed lights!!! 5 thumbs way up! ### 5/5 — Was great until the update *2022-02-26, version 1.2.9* Worked flawlessly until the most recent update. Now my tabletop heater won’t connect to my wifi network. Kept trying for a couple days and it finally reconnected. Not sure what the issue was, but as long it connects to wifi the heater is awesome! It pumps out plenty of heat for its smaller size, but the wireless control it key for me. ### 5/5 — Very happy but.. *2022-01-15, version 1.2.8* I love these lights and all my neighbors compliment them! However, I wish I could choose three different colors instead for just two (I know these lights can do it because of the Fourth of July setting) Also, I wish when picking the “pick two” colors that I would be able to choose white as one of the colors. Buy these lights you won’t regret it. ### 5/5 — Excellent WiFi Heaters *2022-01-09* Using 3- Atomi Smart WiFi heaters. They work nicely with the app and are great. While on vacation, I place one in my kitchen area and leave the bottom cabinet doors open. My kitchen is on an exterior wall, so the extra heat under sink is great on those nights with freezing temperatures. I have WiFi cameras and temperature sensors, so I can visually monitor my units. Now, my only issue, and a small one is that the Atomis operate at 2.4 GHz. So, you’ll probably need to login to your router and turn off the 5 GHz band if you operate and broadcast the two bands, then after connecting to the 2.4 GHz turn the 5Ghz on again. Many new WiFi products for the smart home can connect via the two bands. The above is noted in the Smart heater manual. I’ve tested the tip over function and a notification was immediately sent to my smart phone. In summary, excellent product, easy and well thought out app, and good value. I own 3 and have not had an operation issue or any problem in two years. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*