# Atomic Wallet — user reviews > 384 indexed App Store user reviews of Atomic Wallet by ATOMIC PROTOCOL SYSTEMS OÜ, rated 4.40/5 from 18,913 ratings. - Source: https://appshunter.io/ios/app/atomic-wallet/id1478257827/reviews - App overview in markdown: https://appshunter.io/ios/app/atomic-wallet/id1478257827.md - Rating breakdown: 5★ 14,192 · 4★ 1,960 · 3★ 660 · 2★ 448 · 1★ 1,653 ## What do users think of Atomic Wallet? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 💡 Wide variety of coins/tokens supported - 👍 Good staking options - 🔒 Secure non-custodial wallet **Cons** - 🐛 Inconsistent balance updates - 💰 High fees for exchanges and transactions - 🔍 Lack of transparency around fees - ⏱️ Slow transaction processing times - 🤔 Confusing staking/unstaking process **Commonly reported bugs** - Disappearing coin balances - Pending transactions not reflecting in wallet - Issues with Atomic Wallet token (AWC) exchange **Most requested features** - Improved portfolio tracking and analytics - Easier fiat on-ramp and off-ramp - Better syncing between mobile and desktop versions - More user-friendly staking interface ## Newest reviews (11 of 384) ### 3/5 — Problem *2026-07-29, version 1.45.0* The app keeps restarting as soon as I step into it, frustrating ### 3/5 — restart *2026-07-17, version 1.44.0* Hi, The app restarts as soon as it is opened, fix the problem...on iPhone 8 iOS 16 ### 1/5 — DO NOT STAKE MATIC *2026-02-11, version 1.39.4* I have been staking MATIC in this wallet for 5+ years and it has been a nightmare to claim my rewards or even to unstake it… I DEFINITELY DO NOT RECOMMEND THIS POS WALLET… ZERO STARS IF I COULD ### 3/5 — Slow developments *2026-02-10, version 1.39.4* I have been using this wallet for couple years and i'm quite pleased with everything But there's lots of bugs on mobile version which takes weeks or months to get fixed Updates come very rarely which is why this happens ### 1/5 — Where's the money? *2026-02-01, version 1.39.4* Devs said theyre fixing it for 3 days now. Its there. It shows it should be there, yet balance shows zero, & its taling their programmers this long to fix this glitch. Will they fix it? I read the contracts. I'm ot liable for this. Ive connected the wallet in no way with any third party apps either. ### 1/5 — Thousands of dollars stolen *2026-01-04, version 1.39.4* Thousands of dollars stolen in hack on June 3rd 2023 and still No answers given in 2026. Do not trust! ### 1/5 — Swap button missing *2026-01-02, version 1.39.4* My swap button has been replaced by a completely useless meme button. How do I swap? ### 1/5 — Worst app *2026-01-02, version 1.39.4* While I'm testing a lot of app for different types of crypto currencies and using this app and I wasn't able to send or swap any coins and I just restore the wallet into another app to send coins. ### 1/5 — UNSAFE *2025-12-28, version 1.39.4* Had all my bitcoin robbed from my account, and some fake etherium token added instead. Within 24hrs of using it, my account was hacked and emptied. DO NOT TRUST THIS WALLET. I tried contacting support but it’s all third party trading and they couldn’t access my records to figure out where my money went. BS. ### 4/5 — Great wallet *2025-12-21, version 1.39.4* Great wallet but fees are a little too high ### 3/5 — Great, except for swap *2025-12-16, version 1.39.4* App works great but the swap function has not worked in the last two weeks ## Most critical reviews (10 lowest-rated) ### 1/5 — scam *2026-08-14, version 1.45.4* burned by firststep recover with this wallet stay clear do not trust this site !!!!! ### 1/5 — I can't send out my coins *2026-08-11, version 1.45.2* Bad app don't use this ### 1/5 — Bad wallet *2026-08-04, version 1.45.2* Withholds funds till you pay a security deposit of (2 ETH exactly, overpays will be withheld till exact amount is deposited) then after you pay that they conduct an audit, which afterwards if they see something they don’t like (no warning on what they do and don’t except) threaten to confiscate your funds for the quote on quote state unless you pay them 10% of the funds you tried to deposit. ### 1/5 — Scammed *2026-07-22, version 1.44.0* Told to put in by two people, then never heard, anything again,??but deleted atomic, try to re install & nothing, ### 1/5 — Do Not Use! *2026-07-11, version 1.43.0* I have used this app for a year+ buying and collecting different cryptos. However, recently I tried to sell and transfer 1 of the several owned crypto just for the app to delay the transfer and cause me to wait 7+ days now for the transfer transaction to auto cancel or be cancelled by support. I have contacted support numerous times over the past 7+ days with no answer / update / solution. Good luck if you choose to utilize this app / wallet. ### 1/5 — Theif s *2026-05-06, version 1.41.5* Used the for crypto it never made to where it was going the bit Coin machine said it got but it never made it to my Atomic wallet!!! ### 1/5 — Perp Account steal money *2026-04-04, version 1.40.4* I had my balance sitting in Perps account after I closed my positions all my money disappeared! Atomic wallet customer service didn’t want to refund me and blamed it on me I lost over 2k. YOUR FUNDS ARE NOT SAFE IN THE PERPS ACCOUNT! AND THEY WILL NOT REFUND YOU IF IT DISAPPEARS GOOD LUCK! They do not need the seed phrase! Your wallets are able to be hacked it’s not safe and many customers have been hacked while Atomic wallet continues to blame it on the customers! Support is no help they will blame it on u after wallet hack!!!! ### 1/5 — Perp Account steal money *2026-03-24, version 1.40.4* I had my balance sitting in Perps account after I closed my positions all my money disappeared! Atomic wallet customer service didn’t want to refund me and blamed it on me I lost over 2k. YOUR FUNDS ARE NOT SAFE IN THE PERPS ACCOUNT! AND THEY WILL NOT REFUND YOU IF IT DISAPPEARS GOOD LUCK! ### 1/5 — Scam wallet and poor service *2026-03-10, version 1.40.4* I transfer 0.6 BTC and they asked me to do CPFP, so I transferred another 0.05 BTC to complete all transactions, but they just send me unverified BTC and their own system even showed it’s fake token. At the same time here is another transaction with a 0.1 btc and for a week just nothing shows up, and they told me “everything is fine “ and I lose 0.75 BTC and the time is around $50000. When I emailed them about this, and there was no replies from them. Ridiculous! ### 1/5 — Just want to liquidate and close account *2026-03-09, version 1.40.4* Major headache for me. I only want to transfer crypto out and close my account. But it always tells me to try again later or there was a problem. Horrible trap. ## Most praised reviews (10 highest-rated) ### 5/5 — Love this app *2026-07-22, version 1.45.0* I had this app for over 6 years good so far no issues and is always up to date with the updates and new features. Thank you to the Atomic team for making it easy. ### 5/5 — the best crypto assistant *2026-07-22, version 1.45.0* i believe atomic support team really good human honesty and kindly 💚💚💚 ### 5/5 — Perfect wallet for transactions! *2026-06-03, version 1.41.5* Good for sending :) ### 5/5 — Atomic wallet *2026-05-26, version 1.41.5* Best journey ### 5/5 — Atomic Wallet *2026-04-29, version 1.41.5* The process of buying coins here was easy and self-explanatory. I would buy again. ### 5/5 — Accountant *2026-04-03, version 1.40.4* Good service ### 5/5 — Support team *2026-03-16, version 1.40.4* I had 3 questions to be answered. I got a very timely response with cohesive answers. It feels good when you know there is someone there to take care of your issues ### 5/5 — This is the best crypto wallet to cold store your crypto. *2026-01-25, version 1.39.4* Just keep auto hosing ### 5/5 — هه‌ر بژی *2026-01-06, version 1.39.4* This bag can be used by everyone.🌹🌹🌹👍 ### 5/5 — Great Wallet! *2025-12-13, version 1.39.4* A very nice experience interacting with the wallet. Everything is so forthright. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*