# Atria — user reviews

> 13 indexed App Store user reviews of Atria by Fireworks Solutions Sdn Bhd.

- Source: https://appshunter.io/ios/app/atria/id1437137050/reviews
- App overview in markdown: https://appshunter.io/ios/app/atria/id1437137050.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor and slow APP error to open and always hanged

*2025-03-12, version 2.0.4*

Always hang unable to launch APP and reinstall all the time to use APP

### 1/5 — Cannot reset password using mobile number, ask support but do not receive any reply

*2025-03-05, version 2.0.4*

I cannot reset password using mobile number, ask support via app but do not receive any reply. Asking counter in the mall also told cannot do anything. Seem likely this app already abandon.

### 1/5 — Cannot load on iPhone

*2023-04-02, version 2.0.4*

Using iPhone 13 Pro Max and it keeps loading. Couldn’t load it. This problem has been there since a year ago.

### 1/5 — Can’t open app even after restarting

*2022-07-15, version 2.0.3*

15/7 - still unable to open the app after your update on 14/7! And I lost 400 points due to last week’s failure to upload the receipts. 

10/7 - after the update everything doesn’t work! I can’t even load the app when in the past it was easy. Tried multiple times to open and it just hung. Please do something about this!! Thanks

### 1/5 — Hang on onboarding

*2021-04-28, version 2.0.0*

Can’t launch the app. It hangs on onboarding. Tried few times, same thing.

### 1/5 — Not able to upload scan receipt after recent app update

*2020-02-20, version 1.7*

The latest update got bug on receipt submission.

### 1/5 — Full of bugs after upgrade

*2020-02-19, version 1.7*

Very bad programming. Totally unable to process receipts after upgrade to latest version!!!!! Please fix the bugs

### 1/5 — Unable to use app

*2020-02-19, version 1.7*

The latest update seems to have a bug. Upon launching the app, the screen keep showing that it is loading for the login page. I am not able to upload my receipts nor check my points balance at all :(

### 1/5 — Lousy app

*2019-01-01, version 1.0*

Registered many round but still failed to login

### 2/5 — Unable to open apps

*2020-01-29, version 1.6*

Not able to login after update. How am i suppose to scan my receipt?

## Most praised reviews (3 highest-rated)

### 5/5 — The best mall app

*2019-01-23, version 1.5*

This is one of the best mall app I have ever downloaded. It’s user friendly. Easy to navigate and points were updated within 3 days of scanning. So awesome!

### 3/5 — Point redemption

*2022-09-16, version 2.0.4*

It was reported at concierge that points collection and redemption are no longer in service.

### 3/5 — Not enough info of validity and grace period to submit receipt

*2019-07-18, version 1.5*

Please include important info about the validity of the receipt submission. It's inly mentioned about 48 hrs to process the scanned receipts and 7 days to credit.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*