# Attain by Aetna

> Health rewards app combining Aetna data and Apple Watch activity for personalized goals and incentives. (iPhone/iPad app by Aetna Life Insurance Company.)

- Source: https://appshunter.io/ios/app/attain-by-aetna/id1438040517 (this page in markdown: same URL + `.md`)
- Developer: [Aetna Life Insurance Company](https://appshunter.io/developer/380845819)
- Category: Health & Fitness
- Price: Free
- Rating: 4.68/5 from 33,972 App Store ratings · 51 written reviews indexed
- Age rating: 12+
- Requires: iOS 14.0 · 46 MB
- Languages: English
- Released: 2019-05-02
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/attain-by-aetna/id1438040517/reviews.md

## What is Attain by Aetna?

Earn rewards for healthy actions. Download Attain by Aetna® and sign in to see if you are eligible to participate, and which rewards are available to you if you are.

The Attain app combines your health history with Apple Watch® activity to offer personalized goals*, achievable actions, and rewards.**

This app integrates with the Health app and helps you:

•  Earn rewards for hitting daily active calorie goals.
•  Get reminders for important healthy actions: flu shot and other vaccinations; scheduling primary care visits and screenings; and refilling and picking up prescriptions.
•  Get tips to sleep better, improve nutrition and increase mindfulness.
•  Build healthy habits through challenges and daily activity.
•  Get support for serious health moments, such as finding lower-cost options for lab and imaging tests like MRIs.

Who can enroll?
The Attain program is available to Aetna commercial medical members aged 18 and above and with participating plans. Other eligibility and participation requirements, including certain state restrictions and exclusion, may apply.  

How do I earn rewards?
Hit your activity goals and complete healthy actions to earn points. Activity goals are based on your weight and sex. Some healthy actions are based on your personal health history. Meet your weekly activity goals and complete healthy actions to earn enough points each month to cover your Apple Watch payment (if eligible). Or use your points to get gift cards from popular retailers. Find out which rewards you’re eligible for by downloading and logging in to Attain.

Do I need an Apple Watch?
Yes. Activity from your Apple Watch — along with your Aetna health history — powers the program.

How can I earn an Apple Watch?
Order a base model in Attain then pay it off with points over 24 months. All you’ll pay initially is a one-time activation fee plus sales tax. You can choose to upgrade to a different model for an additional up-front cost. You will use the points you earn in Attain to cover all or part of the monthly payment of your Apple Watch.

What if I already have my own Apple Watch? 
If you already have your own Apple Watch, you can use your points on gift cards from popular retailers. 

*Goals and suggested health actions should not replace your doctor’s advice. If you have a medical condition that prevents you from meeting your goals, or if your doctor advises you not to take part in physical activity, there may be an opportunity for you to earn the same reward in a different way.

**Eligibility for particular incentives varies by health plan type and location, including availability of Apple Watch as a reward. Download the Attain app and sign in to see which categories of incentives are available to you. Participation in Attain requires an iPhone 6S or later running iOS 13 or later, and an Apple Watch Series 1 or later. Please note that some models of Apple Watch may have different compatibility requirements. Please refer to Apple’s website for further details to ensure compatibility with your phone.

## Key features

- Earn rewards for active calorie goals
- Reminders for vaccinations and appointments
- Tips for sleep, nutrition, and mindfulness
- Build healthy habits through challenges
- Support for finding lower-cost health tests
- Earn points for Apple Watch payments or gift cards

## What do users think of Attain by Aetna?

Overall sentiment: neutral

**Pros**

- 🚀 Great motivator
- 👍 Engaging design
- 💡 Variety of wellness goals
- 🤑 Rewards for activity

**Cons**

- 🐛 Frequent login issues
- 🤯 Unrealistic daily/weekly goals
- 🤔 Inconsistent points tracking
- 🤷‍♀️ Poor customer support

**Commonly reported bugs**

- Activity data not syncing properly
- Challenges not tracking correctly
- Logout issues causing lost progress

**Most requested features**

- Ability to customize goals
- Integration with other fitness apps
- More flexible rest day options
- Improved points system transparency

## Recent user reviews (10 of 51)

All indexed reviews: https://appshunter.io/ios/app/attain-by-aetna/id1438040517/reviews.md

### 2/5 — Not worth the trouble

*2023-07-13*

If you already have an apple watch this app may be fun for you to be rewarded for exercise. But in my experience paying off the watch through Attain has been a waste of time and money. I find the app to be extremely glitchy and frustrating and there are many poor aspects of the app that have not been fixed the last year or more I have been using the app (i.e. being constantly logged out). Even living a very active lifestyle it’s often hard for me to get enough points to cover the watch each month. If I hit my active goals for the week they’ll increase the number of days per week I have to hit the goal. Mine is often at 6 days/week which is kind of ridiculous. Even if it is not particularly difficult for me to hit the daily goal, rest is also important when living an active lifestyle. I think it’s problematic you cannot set these goals yourself. Basing how many calories I should be burning off of just my sex and weight is not a good standard. I think you should be allowed to set the calorie goal yourself or it should be based on exercise minutes instead. When I first started I wanted to give Aetna the benefit of the doubt since the app was still pretty new, but it has barely (if at all) improved since then. If I had known this app would be so difficult to work with I never would have signed up.

### 4/5 — Love this app, it’s a great motivator

*2023-02-09, version 1.8.3*

I have been using this app for more than a year now and I just love it. Does the app has issues sometimes? Yes. But they are resolved too. I recently had a major issue with the app where it stopped recording my active energy daily/ weekly goals. I reached out to the support and the team was super helpful they provided me with multiple ways to fix the problem but unfortunately it was a bug. But as soon as the update was released the agent I was communicating with reached out to me and asked to update the app and the issue got resolved and I got points for the previous goals hit too.
I am looking forward to use the app more, hit the goals, participate in the challenges, and see what new things the app comes up with.
Thank you Audra Reeves and Wendy for helping me with the issue!!

### 3/5 — Goals are not realistic.

*2023-02-09, version 1.8.2*

Update: 2/9/23. 
The app also seams glitchy. They say it connects to your watch and can upload info from 30 days in the past if not connected to the app or the phone. What I have found to be reality is if you don’t log into the app on your phone for a few days it logs you out. After this happens any log data you accumulate on your watch will not sync with the app after logging back in. I have multiple days with ether no data or it says the watch was not connected. However I wear my watch daily. The only thing that changes is I’m not looking at the app daily. Maybe a couple times per week. It’s annoying as it cheats you out of those points. 

Original review:  
I would give this a 5 star because it does get you moving and makes you realize when your not doing much. However the goals are unrealistic. Even days when I do a substantial amount of working out I have trouble making the goal for one day. Then every time you make your weekly goal they go and raise the goal to more days. Makes it difficult to achieve when your constantly loosing. Personally I don’t even look at the daily goal any more. The weekly challenges I do try to accomplish and typically they are achievable with a little extra work. If your using the app to get a free Apple Watch don’t. I would say im fairly active and using it for 3 months have only achieved 10,000 points which is $10.

### 1/5 — App is NOT friendly for folks with Medical Conditions

*2023-01-29, version 1.8.1*

This app has not helped me reach goals- it actually makes me feel worse about myself & my “fitness”. When I do not achieve the goals the app has set up for me, I feel disappointed in my lack of fitness achievements, I cannot edit these goals & the app will not allow me Input or edit medical information. When I joined this awful program I did not have rheumatoid arthritis, but now I do & there are some difficult days I cannot burn my assigned 420 calories because I can barely get through my day in the level of pain my body has chosen to give me that particular day. God bless my goals if I experience a flare up!  
I’d love to leave this program, but naturally, the page will not load to let me pay off my watch that will no longer update. 
Id also love to share this review with attain, but there is no place in the app to write a review. 
I highly suggest avoiding this program if you have any sort of autoimmune disease!

### 1/5 — Unrealistic goals and shady practices

*2023-01-17, version 1.8.1*

When I first started the program there was no clear
Understanding of the points system and how you earn them. It also set what I felt was a highly unrealistic goal for my daily calories burned. As someone who was working out prior to the watch I would’ve been doing 2 hr peloton rides to hit the goal. Shortly after joining the program there was an update to the points system hitting your daily goal now only earned 10 points as opposed to the 250 it had been earning. There was also a significant change to the points for the weekly goal. I assume the goal was to drive more interaction within the app as the only way to possibly earn enough points to not owe anything is to visit the app daily to amuse the developers by pressing a button. I didn’t sign up for this and was railroaded into the new points system because the only other option was to withdraw with over half the balance remaining on my watch.

### 1/5 — Not a Fan

*2022-11-12, version 1.8.0*

I’ve used this app for about two years now. The first year and a half, I loved it. I’m had zero issues and found myself really enjoying setting goals and being able to track my progress. Now, the app is just an exercise in frustration. One- it never keeps me logged on like it used to so instead of just clicking on the app and all of my information popping up, I have to log on every dang time. I have gone through every setting possible and this is not user error but the app itself. Two- the activity count on my watch and what translate over to the app is off not just a little bit a lot. It used to never have any problems then just a miss or two and now in the past several months there are massive errors of several days a week. Lastly- reaching out to customer service is a joke. Sometimes they answer. Often times they do not and the problems haven’t been remedied they’ve only gotten worse. Such a bummer.

### 4/5 — Bugged checkout experience

*2022-09-28, version 1.6.7*

[update]
I was having a rough day and I apologize for how harsh I was. I was able to try again later that night and get my order in. Not sure what the issue was - same OS version. Nothing that I know of changed. I will update to four stars until I give the core app experience a try.

I still think your initial UX would improve a lot with a different solution for selecting the watch. For example, I use my digital Apple Card for online purchases, but there’s no way for me to switch over to my wallet app and get my card info for your purchase form because this causes your web app flow to refresh.

[original]
Couldn’t get a new Apple Watch through the app because the forms would reload as you complete them - erasing all inputted data. Even before this complete show stopper, the checkout process would kick me back to the start for something as simple as jumping to a different app and then back. Seems like one of those half-baked solutions where the mobile app is taking you through a web app flow. I would’ve loved to just order my watch from the website (since this is just a web app form that you are seeing through the window of a mobile app), but you are forced to go through the mobile app purchase flow which has an awful user experience. If this tells me anything about how the app experience is going to go, I think I’ll just pay for the watch..

### 2/5 — I don’t recommend this app

*2022-09-28, version 1.6.7*

This app offers a program where you get a free apple watch if you meet your daily challenges. It uses the data from your fitness app to record the points. Unfortunately my points aren’t always accurately accounted for and I end up having to pay a fee at the end of the month.  I am pretty active so according to my fitness app I perform well above the daily requirements. Its just not recorded on the attain app. I have emailed letters to tech support with no response, and called. Finally got someone when I called but had to pretend I was calling about signing up cause thats the only way to get through to someone. Was told my account would be credited. And it was not. My points still aren’t being recorded correctly. My coworker is experiencing the same issues. The attain app is constantly signing me out as well which is really annoying.

### 4/5 — Great design, some tech issues

*2022-09-24, version 1.6.7*

This app is really effective and engaging. It gently pushes you to do more and gets you excited about seeing your progress while keeping it interesting with a variety of ways to earn points. It has a nice friendly feel and is easy to use with the Apple Watch. My complaint is that it makes me log in constantly, like almost every day, and often has technical glitches that cause the Healthy Actions to not load. Happens about 5 times a week. If I forget to force a log in or don’t refresh the app, I don’t get notifications and I frequently miss the daily healthy actions points opportunities. Super frustrating, and would earn any other app a max of two stars, so it says a lot about how much I enjoy using it when it works. Still, great design and behavior change support means nothing if your stuff just doesn’t work—please fix this. Thanks!

### 3/5 — I’m probably going to be buying this watch

*2022-08-29, version 1.6.6*

Update:  It did it all through the Attain games.  It’s doing it again now.  You can’t click on anything.  You can’t log out of the app.  Honestly, whoever is in charge of this app should be fired.  It doesn’t work more often than it does.  AND every recent review is complaining about the same problem, yet the developer’s response is always something along the lines of lines of a “it’s a you problem”.  I’m telling you, this app hardly works.  You will not get any of the Healthy Action points.  You definitely aren’t getting any of the new Challenge points.  Take any points you can or you’ll owe.  It shouldn’t take so much work to make it do what it’s supposed to do.

It’s a great app if you like to watch it spin and spin and spin.  So frustrated and over this program.  It had the potential to be great.

I loved this app when I first got into the program. But, now, this app works maybe 50% of the time. I try to get into the Daily Actions but I can’t access the points. Either, the screen won’t load or when you tap on the button to say you’ve read it it doesn’t do anything. Im trying to pay off this watch with exercise and healthy actions and im getting really frustrated with this app. This app could also be improved by letting me link to my Strava account. All of my backpacking out of cell range didn’t count this summer.

**Developer response:** Hi Jellybeans93, please give us a call at 833-288-2461 so we can gather additional details on the Healthy Actions issue you described - that isn't something on our engineering team's radar right now, we'd love to learn more. 

In terms of not being within cell range, as long as you're wearing your Apple Watch to record your activity, you can go up to 90 days in between app visits and still earn all the Activity goal points once you log back into the app (it just might take a few minutes to process all that data). You won't be able to see the Healthy Actions, of course, as those are different each day and require internet access to download those. 

Hope this helps!

## Frequently asked questions about Attain by Aetna

### What does the Attain by Aetna app do?

The app helps you earn rewards for healthy actions by integrating your Aetna health history with your Apple Watch activity. It provides personalized goals, reminders for health actions, tips for well-being, and support for finding lower-cost health tests.

### How do I earn rewards with Attain by Aetna?

You earn rewards by hitting your activity goals and completing healthy actions. Activity goals are based on your weight and sex, while some actions depend on your health history. Points earned can be used to cover Apple Watch payments or redeemed for gift cards.

### Do I need an Apple Watch to use Attain by Aetna?

Yes, an Apple Watch is required for the app to function. Activity data from your Apple Watch, combined with your Aetna health history, powers the program and allows you to earn rewards.

### Who is eligible to enroll in the Attain program?

The program is available to Aetna commercial medical members aged 18 and above with participating plans. Certain state restrictions and other eligibility requirements may apply. You can check your eligibility by downloading and signing into the app.

### Can I get an Apple Watch through the app?

Yes, you can order a base model Apple Watch through Attain and pay it off with earned points over 24 months, after a one-time activation fee and sales tax. You can also upgrade to a different model for an additional upfront cost.

## Version history (last 5 releases)

### 1.9.0 — 2024-01-16

Bug fixes

### 1.8.10 — 2023-11-01

- Bug fixes.

### 1.8.9 — 2023-10-10

Improved message clarity on Attain end of program.

### 1.8.8 — 2023-08-16

Bug fixes and performance improvements

### 1.8.7 — 2023-07-19

Bug fixes and performance improvements

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All apps by Aetna Life Insurance Company: https://appshunter.io/developer/380845819

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*