# AtTheGate User Application — user reviews > 22 indexed App Store user reviews of AtTheGate User Application by Barherschother, rated 1.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/atthegate-user-application/id1221303077/reviews - App overview in markdown: https://appshunter.io/ios/app/atthegate-user-application/id1221303077.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (6 of 22) ### 1/5 — Dysfunctional and useless *2022-10-06, version 20.15.7* What an absolutely useless app for so many reasons. As a registered user I don’t see a way to get a QR code for myself so how do I get access? The font scaling is a mess and the layout is jumbled. The options to send codes to visitors don’t do what they say, for example send a QR image sends a link to a website to download a QR code, so why say send an image? It’s another frustration for a recipient who needs to get the QR code but has to click a link. It is shame the homeowners association chose this app that will inconvenience many users. Hopefully other owners feel the same way and reject this system. It is far inferior to something like Entry Pro that I use on a daily basis. ### 1/5 — Useless! *2022-07-27, version 20.14.4* I added a visitor invite for today, sent the visitor the invite. Now when I check the visitor status, the system now says there are none. How can the invitation be deleted before the visitor arrives? Absolutely useless in practice, have to spend my time money and call charges on checking up the status with my visitor. ### 1/5 — Poor App *2021-07-20, version 16.16* Doesn’t even open half t ### 1/5 — The app has gone backwards! *2021-03-29, version 16.14* Despite querying this weeks ago, still not fixed... One cannot allow more than 1 entry for the current day! Used to be able to set the number of entries allowed with an expiry date. ### 1/5 — iOS issue *2021-01-20, version 16.4* Can’t add visitors, seems to be lagging. ### 1/5 — Mt *2020-11-15, version 16.4* The new app does not work on my Apple phone. ## Most critical reviews (10 lowest-rated) ### 1/5 — Timezone *2026-06-29* Selecting the dates for a visit should always revert to the tiemezone where the access is required and not the timezone of the country or area where the app is run from. ### 1/5 — Useless App *2025-11-04, version 25.4.4* Worst app ever. Does not allow you to enter unit number. Useless useless useless..did I say useless? ### 1/5 — New update does not work *2025-10-05, version 25.3.7* Can not send any invites, it just loads and then nothing. ### 1/5 — No data privacy…not safe at all😭😭 *2025-06-01, version 24.6.2* Why am I seeing other peoples visitors and information. That’s the simplest feature to add on app.I am supposed to view only my visitors that I have added. People can see who is visiting my apartment and when and their numbers…Please fix this 😭😭 When I open the app I should only see visitors that I created and should show the visitor if they are still in the complex or not. Lot of missing functionalities in the app 😪😪😪 ### 1/5 — App needs lots of work. Not user friendly or convenient *2025-01-05, version 23.04.1* This app is not progressive from a functionality perspective. You cannot create future dated bookings for visitors who are friends and family which creates a great inconvenience (example waking up early to generate an exit code for a visitor leaving early in the morning, instead of creating a future dated code the day before) The notification of entry & exit of visitors is also delayed This app is not nearly as good as Cloudsell which we had to stop using which had information of who visited you and any information incase something happened to you and was much easier to use. ### 1/5 — Not worth the time *2024-12-20, version 23.04.1* I would rate it 0 if I could. The app needs you to refresh 5 times before generating a new code. Sometimes it doesn’t work at all and you need to ask security to open for you. Useless app. ### 1/5 — 😡 *2024-09-14, version 22.13.3* Very disappointed in this app, it doesn’t wanna send the invite ### 1/5 — Useless *2024-03-29, version 22.12.2* Most problematic app ever . Doesn’t even deserve a star ### 1/5 — App does not open again *2024-02-15, version 22.10.2* Once again I tried to open app and it will not open. Very frustrating ### 1/5 — Not easy *2022-10-07, version 20.15.7* it seems it is halfway through development… ## Most praised reviews (6 highest-rated) ### 5/5 — Amazing product!!! *2022-05-26, version 20.14.0* Definitely recommend this app - most efficient way to access sites to date that I have found ### 3/5 — Incomplete! *2025-02-01, version 23.04.1* Not all invites work, entry and exit notifications seldom works, and I can’t seem to be able to reverse an invitation? This app still needs a lot of work! ### 2/5 — Bad update *2025-12-11, version 26.1.10* Hi the new update broke the app. It doesn’t carry the text with the QR code image to WhatsApp anymore ### 2/5 — Please resolve sharing issue *2025-10-08, version 25.3.7* The latest verdion only allows me to share invites via email. There are many instances where it is handy to share the QR code vis whatsapp but this seems to be impossible now ### 2/5 — Please resolve *2025-09-13, version 25.2.2* There is an error when someone else has already loaded a person as a visitor, I am unable to load and send an entry pass for that person. It seems to be based on the cellphone number. Once resolved app rating will improve drastically. ### 2/5 — Request from a software dev *2022-03-22, version 20.10.0* - Hire a UI/UX dev - Please, I don’t want to have to reset dates AND visitors when I want to reset a visitor’s code, especially since your servers are so slow. It makes the process so painful. - Pretty please upgrade your servers/internet connection, or get this hosted by a provider such as Amazon, Azure, or literally anyone that has decent servers. Your service is slooooooow. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*