# Audi connect plug and play — user reviews

> 160 indexed App Store user reviews of Audi connect plug and play by AUDI AG, rated 4.22/5 from 4,424 ratings.

- Source: https://appshunter.io/ios/app/audi-connect-plug-and-play/id1433583759/reviews
- App overview in markdown: https://appshunter.io/ios/app/audi-connect-plug-and-play/id1433583759.md

## Newest reviews (12 of 160)

### 2/5 — ペアリング

*2026-03-11*

ペアリングが良く切れる、データ消失
ガソリン給油所名、住所をいちいち打ち込みしないといけない、一度入力したものは記憶できないの？

### 3/5 — Doesn’t work anymore

*2026-02-15, version 3.6.2*

Doesn’t work anymore

### 4/5 — 安定化に期待

*2026-02-07*

A4 B9(8W)の2016年型に装着してもらう。HPでは対象車種になっていませんが、MMIの初期型は装着可能とのこと。機能は良いと思います。ただし一番期待していたドライブルートの記録が不安定なのが残念。今後の改善に期待します。最近だいぶ安定してきた。　今年中に廃止？それは困る。今後に期待していただけにがっかりだ。

### 4/5 — Disappointed the app is closing down.

*2025-12-26, version 3.6.2*

Used this app daily, although some features are a gimic, the mileage, fuel and journey data collection were superb and provide good insight in to my use of the car. Such a shame Audi are turning their backs on Audi enthusiasts who are loyal to older Audis suck as the TT and other past marques. There is no alternative product from Audi and no effort to try to improve the other Audi apps to cater for the loss of this app. Sad to say it feels like Audi are turning their backs on loyal owners.

### 4/5 — チャレンジ

*2025-12-17*

チャレンジを更新する頻度が少なすぎるため、日々の走行だけではなかなかポイントがたまらない。
ゴールドからプラチナが難しい。

### 4/5 — Closing Down

*2025-12-15, version 3.6.2*

I like the it gives me a reason other than actually having to get to a place to drive my car. However, to wake up this morning have a look at the app and it said it’s closing down the 31st of the December 2026 so I’ve got one more year to use it and then that’s it. It’s gonna be deleted. it’s gonna be removed from the App Store. Wow.

### 2/5 — google mapsからの共有不可

*2025-11-29*

以前は出来ていたgoogle mapsからナビへの位置情報送信・共有ができなくなり使い勝手が低下しました。無償アプリとはいえ、安くない車の一部なので品質担保をしっかりしてください。
(追記) アカウント設定→Googleマップサービスの同意で、同意・取り消しを何度かやったら治りました。いずれにせよ作り込みが甘いです。

### 2/5 — 走行軌跡が消える

*2025-09-26*

前回のバージョンアップから。今回アップデートしても修正されず。バグだらけ。ダメだこりゃ。

### 4/5 — Edit fuel

*2025-07-14, version 3.5.6*

Can you add fuel after the event. Or can you overwrite the last fuelling?

### 2/5 — Not impressed

*2025-02-07, version 3.5.4*

The “plug and Play” only seems to work occasionally. I have to re initialise the app nearly every time.

### 3/5 — It’s ok but not perfect

*2025-01-11, version 3.5.4*

I have an issue with it only showing kilometres but I’m UK based and we use miles. 

Can’t see anywhere it can be changed to miles. 

Deal breaker for me.

### 3/5 — Poorly conceived and implemented

*2024-12-11, version 3.5.3*

For my Audi if 2016 vintage, this achieves almost nothing. The refuelling is atrocious as a piece of software. It doesn’t put the correct mileage in, doesn’t give mpg figures and can’t work out within itself anything useful. The rest of the app doesn’t work for my car with no service info despite being linked to an Audi dealer. A shame.

## Most critical reviews (10 lowest-rated)

### 1/5 — Shutting Down December 2026

*2026-06-28, version 3.6.4*

Not great as an App, very basic for a supposedly Brand Name, but, upset that the app is being discontinued without any perceived replacement, i guess you only want to look after new buyers! I deleted it when i saw the app notification, then saw a rating where you stated it’s not being shutdown (May) so i downloaded it again, low and behold the message of impending shutdown is there, so now deleting it again!!!

### 1/5 — Doesn’t work

*2026-02-19, version 3.6.2*

Doesn’t work literally does the welcome screen slides and nothing more

### 1/5 — Flawed

*2026-02-18, version 3.6.2*

This app is terrible. Continually fails to activate the remote climate control function - error message saying it is to preserve the vehicle’s battery, despite being fully charged! Not great on cold mornings when this function is most needed. Also fails to delete old vehicles from the account. Needs a lot more development - not the standard expected from a brand like Audi.

### 1/5 — Discontinued end of 2026

*2026-01-09, version 3.6.2*

Not QA tested. 
Never really finished. 

This link does not work

Due to the deactivation of the myAudi portal and all related services in your market, the requested page couldn’t be found.

Visit audi.com

### 1/5 — iOS26.1で使えない

*2025-11-25*

起動後の画面のままログインすらできなくなりました。凄く便利なアプリなので、迅速なアップデートをお願いします。

### 1/5 — Appleマップ酷すぎ

*2025-10-02*

システムがマップベースになったことで非常に使いにくくなった。マップアプリでヒットする名称もこのアプリではヒットしないことが多い。結局住所をコピぺして郵便番号を消す作業が必要。

Google Mapに戻ることを切に願います。

### 1/5 — Not restoring data at all

*2025-09-19, version 3.5.6*

When the app is working , it is working fine. But when it is time to change your phone, this app falls apart. First of all, you can only log in to the app from one device, so it automatically logs me out of my old device. Then, upon log in, it always try to restore my data from the back up, which is of course a great idea, but if only it works! The restore stops at 25%, even when I’m on fast internet connection (more than 300 Mbps download and close to 100 Mbps upload, so definitely not an issue with internet connection). If I cancel it, it goes back asking me to log in. So it’s a never ending cycle. In the end I gave up, besides, I know from experience all my rewards points would have been reset anyway (have reached Gold level at the old device, but from experience, any reset or issue with the app always reset the reward points and level, so what’s the point?).

This is the most non functional app ever in my experience. I’m in IT so I’m very tech savvy and I’ve built many applications, they all works, unlike this one. Can’t even reach the team who built this app for support. The app support button just goes to Audi’s website.

### 1/5 — データが消えた

*2025-01-22*

アプリから突然ログアウトされていたので、ログインし直しました。しかし、コツコツ貯めてきたデータがすべて消えてしまっていました…。改善を強く望みます。

### 1/5 — Not working

*2025-01-17, version 3.3.2*

As my phone will not accept iOS 17 the data plug and app have become useless ☹️

### 1/5 — Not great & not much use

*2025-01-17, version 3.5.4*

Feels like an excuse for the local Audi garage to get your info and make sure you are booked in for a service on schedule so they don’t miss out on taking your money. Found it lacking in any features & never had any reason to use it after the local garage asked me to install it.

## Most praised reviews (10 highest-rated)

### 5/5 — ?

*2026-05-17, version 3.6.4*

Can’t understand why you are shutting it down use it all the time

### 5/5 — Great app

*2026-05-13, version 3.6.4*

Shame you are stopping it 😔

### 5/5 — Dommage

*2026-04-08*

Que vous l’arrêtiez fin 2026

**Developer response:** Cher client, nous vous remercions pour votre message.

Nous sommes très heureux de voir que le fonctionnement de notre application vous satisfait.

Contactez nous par email à l'adresse : digitalsupport.fr@audi.de ou par téléphone au 0800 911 225 si vous rencontrez un quelconque problème.

Votre équipe Audi.

### 5/5 — 改善されて便利なアプリなのに2026年に終了が残念

*2026-01-04*

記録が途中で終わる、走行距離が多くなる等のバグはとうしょありましたが、iOS18からは問題なく使えてます。ガソリン給油ログや、過去どのルートを通ったかも遡れるので、重宝していました。残念なことに、2026年で終了とアナウンスがありました。ここまで改善したのに勿体無い。もしかすると、今後AIだの何かしらの分析用途でユーザーからの走行データーを蓄積したので、もう開発不要とアウディが考えちゃったのかな...国産メーカーにはない、ベンチャー気質な発想と常に不具合は時間かかりすぎでも直していく姿勢はちょっと好感でした。今後に期待です。ありがとうございました。

### 5/5 — Great to show your journey route plus other info

*2025-12-18, version 3.6.2*

Updated Dec 18th…
… just when I was about to update that for me all is working fine, I get a message today saying the plug in unit and this App will stop working at the end of 2026. No info about anything to take its place, please why? We can’t all afford to keep buying new cars  ;-(

Previous Review…
I’ve had this since it came out and have found it useful with the various metrics it holds about journeys and the car. For the last few months the route draw on the google map disappears when you stop zooming in and then permanently lost. Last update seems to have fixed it. I’ll update the rating depending on how it gets.

The App is frequently updated which is typically good, however, sometimes it gets broken as other reviewers mention. Issues are fixed but it sometimes seems to take a while :-(

### 5/5 — Réponse à un développeur

*2025-02-06*

Data plug / Audi Connect après effacement et nouveau téléchargement, l’appli fonctionne, merci pour votre aide. Cordialement

**Developer response:** Cher client, nous sommes heureux d'apprendre que le dysfonctionnement est à présent réglé. Cordialement, Audi Developer Team.

### 5/5 — Correction

*2024-12-29*

la température d’huile est souvent bloquée à 3003 degrés …
Par contre ça me pose de nouvelles question: quelle est la bonne température d’huile ? En conduite soutenue j’ai eu parfois 600 degrés. Normal ?

**Developer response:** Cher Client, nous vous remercions d’avoir pris le temps de partager votre avis 5 étoiles. Vos commentaires sont tès appréciés. Nous sommes heureux que vous soyez satisfait de notre application. Vos commentaires nous motive à améliorer nos services, afin de dépasser vos attentes à l’avenir. Cordialement, votre équipe Audi France.

### 5/5 — Utilisation impossible

*2024-12-24*

Impossible de se connecter depuis la mise à jour avec mon iphone8. J’ai acheté ce dataplug il y a un an  car je le trouvais utile. 
Et maintenant on me dit que tout va s’arrêter et qu’on ne peut rien faire!!!!!

### 5/5 — Not optimised for e-from

*2024-11-26, version 3.5.3*

Been using this app for more than a year now initially on a Diesel A3. Worked really well giving good information about fuel costs etc. However I now have the Hybrid e-tron model and it doesn’t have the ability to record charge cycles and costs which would be very useful.

### 5/5 — 面白い

*2024-07-05*

Bluetoothの接続がイマイチ
詳細見れるしオイルとかメンテナンスの時期決めるのにも役立つと思います。
貯めたポイントはよくわからないですが

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*