# Audioguías MTT — user reviews

> 121 indexed App Store user reviews of Audioguías MTT by ECOPE Informatica Sociedad Limitada, rated 1.10/5 from 33 ratings.

- Source: https://appshunter.io/ios/app/audioguias-mtt/id1596235115/reviews
- App overview in markdown: https://appshunter.io/ios/app/audioguias-mtt/id1596235115.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 32

## Newest reviews (18 of 121)

### 1/5 — Engaño total

*2025-11-23, version 1.3.4*

Sacamos entradas para la mezquita pensando que era la página oficial y nada de eso, encima las audio guías no funcionan cuando vamos a descargarla no funciona ninguna y los mapas tampoco, estafa total.

### 1/5 — Scam

*2025-11-21, version 1.3.4*

Scan loaded price for ticket and no audio.

### 1/5 — estafa

*2025-11-09, version 1.3.4*

te cobran 30 euros siendo la entrada de 15 euros y la audioguia tiene solo 50 cuadros siendo la totalidad de 3000, una estafa

### 1/5 — Terrible, didn't work

*2025-11-08, version 1.3.4*

The app came with over priced tickets to Sagrada familia and when you try to listen to the audio it kept failing. Don't go to this!

### 1/5 — Mezquita

*2025-11-06, version 1.3.3*

Son estafadores no compréis

### 1/5 — Audio guide nul et trop cher

*2025-10-31, version 1.3.3*

Ce n’est pas le site officiel, coûte 2 fois plus que le billet officiel
L’audio guide répète les mêmes mots et ne reflète pas la réalité 
A eviter

### 1/5 — Beware!!

*2025-10-25, version 1.3.3*

Museo del Prado. Total rip-off. Massively overpriced ticket that needs to be changed into official ticket at the counter (waiting time!!!). Poor audioguide , self labelled as “in-depth” with an AI voice reading an attached text to you. No chance to rewind or skip some seconds, it always starts from the beginning. No chance to multitask (starts from beginning). Super limited amount of information on exposed pieces.. buy regular ticket and an official audio guide for that’d the price instead!

### 1/5 — Catastrophique !

*2025-10-20, version 1.3.3*

A fuite, une arnaque

### 1/5 — Poor App

*2025-10-18, version 1.3.1*

App did not work on either my iPhone or my wife’s. It downloads but then will not open. Very disappointed.

### 1/5 — Desastre

*2025-10-18, version 1.3.1*

No recomendable. En un grupo de 12 personas solo dos pudimos descargar audioguia. No es para nada lo que indican, vamos que pagamos por un servicio del que no disfrutamos. No volveremos a elegir este servicio y no se lo recomendamos a nadie.

### 1/5 — Very bad service

*2025-10-18, version 1.3.1*

It’s bad service with double price! :-(

### 1/5 — Lasciate stare

*2025-10-12, version 1.3.1*

Praticamente è una truffa, Audioguida ridicola.
Ingresso alla moschea di Cordova costa 13 euro + 4 di audioguida.
Il sito sembrava ufficiale, arrivati al posto ci hanno detto che non lo era, per fortuna ci hanno riconosciuto i biglietti.
Praticamente abbiamo pagato il triplo del dovuto.
Vergognosi

### 1/5 — App does not work

*2025-10-07, version 1.3.1*

Bought audio for a tour and the app doesn’t even work. I have downloaded it and deleted it 3 times. When i click on it it just immediately makes me exit out. Now i paid for an audio tour for nothing. Do better.

### 1/5 — Awful - you probably have already been scammed

*2025-10-06, version 1.3.1*

This is not official and the contents of the guide bare little relation to the actual attraction

### 1/5 — SCAM

*2025-10-03*

They showed tickets double their prices!!!
And

### 1/5 — No recibo las entradas

*2025-09-18, version 1.3.1*

Hola, he comprado entradas para la Alhambra y no las he recibido, me lo cobraron pero cuando consulto en “Mis visitas” no aparecen las entradas. ¿Cómo puedo resolverlo?

### 1/5 — Estafa

*2025-09-05, version 1.3.0*

Horrible!El audio del Palacio Real de Madrid tiene muy poco que ver con la realidad!

### 1/5 — Un po’ ingannevole

*2025-09-02, version 1.3.0*

Sembrava di essere sul sito ufficiale del Museo del Prado, ma in realtà non lo è. Dopo aver acquistato i biglietti ricevi molte email spam. Ti forniscono una specie di ticket che, una volta arrivato al museo, devi convertire nel biglietto ufficiale (quindi devi fare la fila alla biglietteria anche se hai già pagato). Inoltre gli addetti della biglietteria sembrano infastiditi da ciò. Per usare l’audioguida (che non è quella ufficiale del museo) bisogna scaricare questa app a cui bisogna poi accedere tramite delle credenziali che ti inviano in una delle varie email spam. Inoltre l’app stessa non è per niente intuitiva, tanto che alla fine ho fatto la visita al museo senza audioguida. Tutto il processo è molto macchinoso, ti fa perdere tempo e ti fa soltanto innervosire prima di iniziare la visita al museo. Mi sono sentito ingannato. Non lo consiglio.

## Most critical reviews (10 lowest-rated)

### 1/5 — Sito finto

*2026-07-01, version 1.3.6*

Il sito mima quello ufficiale della sagrada familia, i biglietti sono validi ma costano il doppio rispetto a quelli normali. L’audioguida è molto povera di contenuti  e l’applicazione ti fa fare login con una mail fittizia e una password temporanea. Sarebbe da denunciare

### 1/5 — Die reinste Katastrophe…

*2026-05-21, version 1.3.6*

Diese App ist, wie schon gesagt, die reinste Katastrophe! Allein der eine Stern ist schon zu viel, muss aber für Rezensionen mindestens angewählt werden. 
Ich denke, die App wurde ohne ,,Vorwarnung“ ausgelagert, wird aber dennoch weiter beworben. 
Für die Audioguides-Alhambra/ Granada einfach die MyTopTour-App nutzen. Dort lassen sich die Audios auch für die Offline-Nutzung  herunterladen.

### 1/5 — Inaccessible Audio Guide

*2026-05-04, version 1.3.6*

Although the email contained a password for the downloadable audio guide App for the Cordoba Mesquite, it was not possible to logon with the email address and password. The msg was ‘credentials not found’. Requesting a password refresh resulted in ‘invalid email address’. So no guide for the Mesquite. 
In addition, the purchaser of the tickets bought 5 tickets, so even if the audio guide login had worked, the other 4 people would not have access. As we expected it to work, we did not go to the on-site ticket office so had no opportunity to get a physical audio guide nor a paper guide. As a result 5 people’s enjoyment and understanding of the Mesquite was severely impaired.

### 1/5 — Grauenhafte App

*2026-03-06, version 1.3.6*

Offline funktioniert trotz Download kein Audio, was aufgrund der eingeschränkten Internetverfügbarkeit in der Alhambra wünschenswert wäre.
Möglichst Finger weg davon.

### 1/5 — Escrocs

*2026-02-20, version 1.3.6*

160% plus chers que les tickets officiels ! Devraient être traduits en justice !!!

### 1/5 — Tourist Trap and Rip-off

*2026-02-17, version 1.3.6*

This service is an absolute scam. I paid a shocking €29.99 for a ticket that should have cost only €13. This is an outrageous and unacceptable markup. Not only was I grossly overcharged, but the booking also required a mandatory app download, which is completely unnecessary and frustrating. This service preys on tourists and provides terrible value. Avoid this at all costs and buy your tickets directly!

### 1/5 — Une arnaque

*2025-12-30, version 1.3.4*

J’ai payé très cher pour que cela ne fonctionne pas. J’ai envoyé des messages sur WhatsApp et aucune réponse… 0

### 1/5 — Scam

*2025-12-17, version 1.3.4*

As other people say, just a scam. Booked tickets for prado museum, they use very similar names to the official site so I didn’t notice the difference. They charge double the price. The audio guide is a computerised voice, rather insufferable. It’s a shame people can’t put some effort into this.

### 1/5 — Estafa

*2025-12-06, version 1.3.4*

No deberían permitir que estas webs utilizaran los nombres de los lugares pertenecientes a Patrimonio Nacional. Crean confusión y engañan al usuario. Si estás aquí, has pagado el doble de la tarifa oficial por tus entradas.

### 1/5 — Not what was promised

*2025-12-01, version 1.3.4*

When I was making the purchase, I was promised an audio guide in Russian. But after paying and downloading the app, there was no Russian language option. So it turns out I paid for a service I cannot use.

## Most praised reviews (6 highest-rated)

### 5/5 — Excelente Experiencia 100% Recomendado

*2025-10-02, version 1.3.1*

App con Audioguías de buena calidad, contenido descargable y a un precio asequible, inmejorable calidad - precio del mercado

### 5/5 — Me encantó la experiencia

*2025-09-05, version 1.3.0*

Aplicación muy buena y con contenido bueno. 100%recomendable

### 5/5 — Buena experiencia

*2025-03-13, version 1.1.15*

Pudimos hacer un tour por la Alhambra con una audioguia desde esta app, fue muy amena y funcionó bien

### 5/5 — 👍🏼

*2024-12-31, version 1.1.14*

a mi me ha ido bien nose que dice la gente

### 3/5 — Not bad as an AI backup audio guide

*2025-01-16, version 1.1.15*

Clearly cannot complain as it’s free to download and the log in details worked okay, when registering my MyTopTour ticket, but the quality is awful. It also won’t work while not connected to the internet, at least at Al Hambra where WiFi isn’t available. At Alhambra they offer an official free and downloadable app, which is better than the one offered by this tour guide company.

### 3/5 — Not a good way to tour

*2023-08-06, version 1.1.11*

We used my top tour to see the Alhambra. It was disappointing and expensive. You need internet in order to use the app which I didn’t have. Other members of the group didn’t like it because they were unable to use their phone to take pics while the audio was running and therefore had to choose between taking pics or listening to the tour. It was expensive and a waste of money.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*
