# Auris Payroll+ — user reviews > 105 indexed App Store user reviews of Auris Payroll+ by Heartland Payment Systems, Inc., rated 2.13/5 from 309 ratings. - Source: https://appshunter.io/ios/app/auris-payroll-plus/id1474426830/reviews - App overview in markdown: https://appshunter.io/ios/app/auris-payroll-plus/id1474426830.md - Rating breakdown: 5★ 67 · 4★ 2 · 3★ 9 · 2★ 14 · 1★ 196 ## What do users think of Auris Payroll+? Overall sentiment: negative **Pros** - 🚀 Easy to use - 💡 All-in-one payroll, time, and schedule management - 👍 Convenient access to pay stubs **Cons** - 🐛 Frequent login issues and app crashes - 🔋 High battery consumption - ⚠️ Unreliable and glitchy performance - 🤔 Confusing navigation and missing features **Commonly reported bugs** - Login screen freezes or fails to load - Inability to access pay stubs and other important information - Inconsistent app behavior across devices and platforms **Most requested features** - Improved app stability and reliability - Streamlined login and authentication process - Enhanced mobile accessibility and functionality ## Newest reviews (14 of 105) ### 2/5 — iPhone *2026-01-13, version 1.0.95* If you are an IPhone user, more than half of the menu options are unavailable to you. You can’t even check your payroll. ### 2/5 — it’s been years. fix the app. *2025-10-08, version 1.0.93* i use this app for work. i’m constantly having issues with it. it drains my phones battery insanely fast. my biggest issue i have with this app is every couple of days it decides to log me out, and i CONSTANTLY have issues logging back in. i always triple check my username and password information is correct, but it tells me that there’s an issue with logging me in. very unreliable!! ### 1/5 — Just bad please update PLEASE *2025-09-29, version 1.0.93* I use this for work and every time I try to zoom in on my paycheck it zooms in my entire screen n I can’t get out unless I shut down my phone . It also requires me to login AND verify from my email every single time I want to check my app . It’s very frustrating with the slow responses and glitches that won’t let me zoom out . ### 1/5 — Incompetence incorporated *2025-07-30, version 1.0.91* You guys are the most incompetent bunch of morons to ever run an app..thanks to you imbeciles I have the pleasure of constantly being unilaterally kicked off the app and having to re-enter the app several times a day..do you get paid for for re-entering apps??? I’d tell you to have sex with farm animals but you guys would probably consider that a compliment ### 1/5 — The worse app *2025-07-12, version 1.0.91* Very unpractical, all the time it's showing retrying. ### 1/5 — Worst ever *2025-06-30, version 1.0.91* App keeps logging me out and making me reset my password. It doesn’t allow me access to my timesheets or pay stubs ### 1/5 — DO NOT USE THIS APP!!! *2025-06-16, version 1.0.91* I truly wish I could give this zero stars. No one in my company has been paid for going on 4 weeks now. We are paid bi-weekly. We have seen proof that we were supposed to get paid and heartland confirmed it but never paid us. This app is awful. DO NOT USE THIS FOR YOUR COMPANY!!!!!! ### 1/5 — INFINITE LOOP *2025-06-05, version 1.0.91* Cannot get out of this infinite loop because it keeps asking me for a code to login that it sends to an old phone number. I cannot login to change the phone number, so how am I supposed to change my info to get on to see my pay!? ### 1/5 — Worse Payroll Company *2025-05-29, version 1.0.91* Im an employee that can’t log in at all, they don’t send emails to my email so I can reset my password. Tried contacting the business and was told “We don’t deal with employees.” I’m just trying to log in to see my schedule. ### 1/5 — CONGRATULATIONS *2025-05-05* Congratulations are in order Heartland Payroll+..thanks to your mind boggling incompetence you have managed to take the absolute worst app ever into incredible levels of failure rarely seen in this day and age..does Heartland get a percentage for all the times users have to reenter the app daily..(averaging 4 times a day)..a suggestion..hire non-family members who are actually software programmers..I know I’ve mentioned your incompetence but face it..you guys couldn’t melt ice in an active volcano **Developer response:** Thank you for reaching out. It’s important to us that we get things right, so we’d love to learn more about what happened and how we can make the situation better. Please send us your contact information to social@heartland.us and we’ll connect with you directly to resolve your concerns. Your feedback is crucial in helping us improve. ### 1/5 — HORRID APP, DO NOT RECOMMEND *2025-04-26, version 1.0.91* This is the worse payroll app I’ve ever used! It wasn’t too bad at first, not great but not horrible, until an “upgrade” last year! There hasn’t been one week since that this stupid app doesn’t kick me out one to two times EVERY WEEK, and I have to log back in before I can check in to work or check out! I’m sick of having to edit my time to accurately reflect my hours! I’ve even deleted it and reinstalled, and the problem remains. DO NOT recommend this app to anyone! ### 1/5 — Most irritating App ever *2025-04-21, version 1.0.91* All my employees would complain about getting booted from the app daily. I never had the problem. I saw an update that said it fixed that issue. So I updated. Now mine logs me out multiple times a week. I’m working on convincing the boss to switch. This app is garbage ### 1/5 — Annoying & slow *2025-04-10, version 1.0.91* I’ve used a lot of different payroll apps as an employee, this is by far the worst. It’s impossible to see documents you’d normally be able to see in an employee self service app, it’s ridiculously slow, and sometimes the whole menu disappears and I have to log out & log back in to fix it. ### 1/5 — Bad and intrusive *2025-04-08, version 1.0.91* Preforms poorly, most recently a notification pops up after 3 minutes of using the app saying your session has ended. Constantly track your location unless you manually switch it on and off every time you clock in or out. And there is no reason you should require a face scan to set up an account. ## Most critical reviews (10 lowest-rated) ### 1/5 — Employer location tracking *2026-06-24, version 1.0.97* Please be aware that if you use this app, your employer can track the location of their employee employees even when off the clock ### 1/5 — I can’t log on *2026-06-18, version 1.0.97* What did you guys do to my account? ### 1/5 — easy to use *2026-06-11, version 1.0.97* Easy to use —- ### 1/5 — 👎🏼 *2026-05-28, version 1.0.97* It’s terrible to use this App. I can’t log in right now it’s refreshing forever 😾 why did heartland pay roll change ### 1/5 — I can’t see my pay stub *2026-03-04, version 1.0.96* Why did you guys remove my ability to see and print my pay stubs? ### 1/5 — Broken Login *2026-02-04, version 1.0.96* I so wish my job didn’t use this infuriating company for payroll. I have to log in twice to even see anything and no matter what I click it will never remember my information. Was hoping the rebrand they’d put more effort into it but it’s been years of this being broken. ### 1/5 — Login twice *2026-01-27, version 1.0.96* Fix your app. You did an update to change the graphics but didn’t do an update to fix the bug that causes me to have to login twice. ### 1/5 — Trash *2026-01-16, version 1.0.95* Trash, way better UI under heartland, at least I was able to go back and look at my W-2s. My paychecks and I had a history through the app now it doesn’t even allow us to do that. What happens when somebody acquires someone they like to mess it up ### 1/5 — More garbage from Incompetent incorporated *2025-12-10, version 1.0.95* Now I can’t see my schedule, timesheet or time off request..face it..you guys from whatever 3rd world nation you’re in are really bad at your jobs ### 1/5 — Worst app *2025-10-16, version 1.0.93* So many bugs, always frustrating to use. Hate this app ## Most praised reviews (10 highest-rated) ### 5/5 — Works great, no issues *2026-06-11, version 1.0.97* Works great for me. I think a lot of the negative reviews are a few years old. ### 5/5 — Employee *2026-05-29, version 1.0.97* Great app easy to use and navigate. ### 5/5 — Rebecca auliar *2026-05-05, version 1.0.97* The ### 5/5 — Great App *2026-02-25, version 1.0.96* Great app. Easy to use. Allows me to see all of my info and change things when needed. ### 5/5 — Payroll/HR- One Stop Shop *2025-11-24, version 1.0.94* The Auris app is easy to use, allows for easy timekeeping access, looking at paystubs, and can even show your medical benefit information. You can change your bank info easily to reduce employee issues. Timekeeping even allows for geofencing so that employees cannot clock in outside of bounds. ### 5/5 — Lots of good changes and updates *2025-04-22, version 1.0.91* The app has a lot of good fixes and works so much better. Heartland has done really good work to make the app better ### 5/5 — Love it *2023-05-01, version 1.0.78* Payroll, time card, schedule & time off all in one spot ### 5/5 — Self-service *2023-03-08* I use this to access my pay stubs and it works just like it should. No issues. ### 5/5 — Great *2022-11-22* Couldn’t get the link to work from email so I used this app and it immediately popped up with all my pay stubs and info I needed **Developer response:** Thank you Luke4501 for sharing your experience with the Heartland Payroll+ App! ### 5/5 — Simple & Reliable *2022-10-20* Easy to use and has everything in one spot. All of the “password” related reviews are user error. **Developer response:** We appreciate your feedback, Admoman! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*