# Austell Natural Gas — user reviews

> 52 indexed App Store user reviews of Austell Natural Gas by Paymentus Corporation, rated 4.89/5 from 570 ratings.

- Source: https://appshunter.io/ios/app/austell-natural-gas/id1560348673/reviews
- App overview in markdown: https://appshunter.io/ios/app/austell-natural-gas/id1560348673.md
- Rating breakdown: 5★ 519 · 4★ 41 · 3★ 11 · 2★ 0 · 1★ 0

## What do users think of Austell Natural Gas?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Fast and convenient
- 💡 Helpful features
- 🙏 Excellent customer service

**Cons**

- 💰 Fees for payments
- 🐛 Occasional crashes or bugs

**Commonly reported bugs**

- Login screen freezes
- Compatibility issues with older devices

**Most requested features**

- Dark mode option
- More customization options

## Newest reviews (17 of 52)

### 5/5 — Easy to use!

*2025-07-31*

You can you use this app 24hrs.7/days a week

### 5/5 — Good app

*2025-07-22, version 1.7.3*

It’s a solid, easy to use app.

### 5/5 — 🙏🙏🙏GOD IS GOOD🙏🙏🙏 BLESSINGS TO MY AUSTELL NATURAL GAS TEAM AND THIER FAMILIES AND FRIENDS 🙏🙏

*2025-07-17, version 1.7.3*

🙏🙏🙏I CANNOT THANK YOU ALL ENOUGH FOR ALL OF YOUR LOVE, SUPPORT AND SERVICE THROUGHOUT MY MANY YEARS USING YOUR SERVICES.  YOUR SUPPORT AGENTS ARE ALWAYS KIND AND PROFESSIONAL. MUCH LOVE AND BE BLESSED 🙏🙏🙏🙏

### 5/5 — Happy

*2025-07-09*

This app is the best. Makes it easy to pay without contacting customer support

### 5/5 — Fast and easy

*2025-06-25*

Fast payment

### 5/5 — Mommadew

*2025-06-17*

Very convenient to use!!

### 5/5 — Great

*2025-06-17, version 1.7.3*

Very easy to navigate.

### 5/5 — Solid App

*2025-06-16*

Works with no problems

### 5/5 — Love it

*2025-06-14, version 1.7.3*

Love it

### 5/5 — Love the App

*2025-06-12*

Using the app is very convenient to make payments and it is user friendly.

### 5/5 — Payment

*2025-06-03, version 1.7.3*

Is good

### 5/5 — Super easy to use

*2025-06-02, version 1.7.3*

Easy app

### 5/5 — Easy to Navigate

*2025-05-30, version 1.7.3*

Love the App

### 5/5 — The App

*2025-05-30, version 1.7.3*

Love it!

### 5/5 — Highly Recommend

*2025-05-29*

I wish I could pay all my utilities on an app like this. Everything is easy going. Very sleek look and a simplified interface with immediate feedback. Much appreciated Austell gas this app is definitely a go to.

### 5/5 — Me

*2025-05-06, version 1.7.3*

Fast and easy

### 5/5 — Efficiency

*2025-03-01*

Love how easy and reliable it is to get in, pay and be done

## Most critical reviews (10 lowest-rated)

### 4/5 — Convenient

*2025-08-15*

I don’t like the fee to pay a bill however the app is easy and convenient.

### 4/5 — New features

*2025-08-01*

Love the update! Easier to use.

### 4/5 — Good user interface

*2025-03-20*

Easy to navigate

### 4/5 — Convenient

*2025-01-17*

I don’t like the fee to pay a bill however the app is easy and convenient.

### 4/5 — Easy

*2024-12-15, version 1.7.1*

Easy

### 5/5 — Easy to use

*2025-10-05*

This app is easy to use

### 5/5 — Excelente

*2025-09-25, version 1.7.3*

Ok

### 5/5 — Great

*2025-09-13*

I Like The App Because It’s Very Easy To Work & A Simple Layout.

### 5/5 — Easy to use

*2025-09-10*

One of the easiest app to use

### 5/5 — Austell Gas Company App

*2025-09-08*

Using the Austell Gas App is a breeze and easy to navigate

## Most praised reviews (5 highest-rated)

### 5/5 — Love app!

*2025-09-05, version 1.7.3*

Easy to use!

### 5/5 — Easy to use

*2025-09-05*

Easy to use app

### 5/5 — Homeowner

*2025-08-29, version 1.7.3*

Great app

### 5/5 — Easy

*2025-08-26, version 1.7.3*

Easy to use

### 5/5 — Easy to Pay

*2025-08-20*

Logon easy. Very user friendly

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*