# Austin Bank

> Mobile banking app for managing accounts, transfers, bill pay, and deposits. (iPhone/iPad app by Austin Bank, Texas N. A..)

- Source: https://appshunter.io/ios/app/austin-bank/id536199240 (this page in markdown: same URL + `.md`)
- Developer: [Austin Bank, Texas N. A.](https://appshunter.io/developer/536199243)
- Category: Finance
- Price: Free
- Rating: 4.81/5 from 4,947 App Store ratings · 85 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 133 MB
- Languages: English
- Released: 2012-07-03
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/austin-bank/id536199240/reviews.md

## What is Austin Bank?

Austin Bank’s mobile app allows bank customers who are enrolled in online banking access to their account information from a mobile device.  Check account balances, view transaction activity, transfer funds, pay bills and more.  The app is easy to use, secure and convenient.

FEATURES:

•	Manage your accounts
o	Quickly access your account balances with Touch ID or Face ID (only certain devices are eligible to enable this feature)
o	Review activity and balances in your accounts
o	Transfer funds between accounts
•	Deposit funds with ease using your smart phone’s camera
•	Make payments
o	Pay your bills with Austin Bank’s bill pay service (requires enrollment)
•	Open a new account or apply for a loan
•	Help stay secure
o	Enable alerts and notifications for transactions, debit card usage, low balances and more
o	Turn your debit card on or off and set spending limits within the “My Cards” module
•	Contact Austin Bank
o	Find bank locations or ATMs
o	Call Customer Care directly from the app

The Austin Bank mobile app uses the same bank-level security that protects online banking.  No personal or confidential information is stored on your mobile device.

Austin Bank, Member FDIC
Jacksonville, Texas

## Key features

- Account balance checks
- Transaction history viewing
- Fund transfers between accounts
- Mobile check deposit
- Bill payment service
- Debit card management (on/off, limits)
- Transaction alerts and notifications

## What do users think of Austin Bank?

Overall sentiment: negative

**Pros**

- 🚀 Easy banking app
- 💡 Convenient for deposits
- 👍 Great app overall

**Cons**

- 🐛 Frequent login issues
- 🐛 App crashes or doesn't work
- 🐛 Balance not properly updated
- 🐛 Technical difficulties
- 🐛 Unreliable app

**Commonly reported bugs**

- App not loading or freezing
- Constant need to re-login
- Incorrect account balance display

**Most requested features**

- Add Apple Pay or Zelle support
- Improve app layout and design
- Allow viewing statements in-app
- Implement two-factor authentication

## Recent user reviews (10 of 85)

All indexed reviews: https://appshunter.io/ios/app/austin-bank/id536199240/reviews.md

### 5/5 — Excellent customer service! Thanks for 20 years of service to us!

*2026-03-14, version 25.2.100*

We have been customers since 2007 I think a year after moving to Texas. We love the small town service of Austin Bank and the attention to detail to keep our accounts safe!  We appreciate yall so much!

### 1/5 — Horrible app

*2025-12-16, version 25.1.70*

It’s constantly down

### 4/5 — Mobile depository

*2025-11-30, version 25.1.32*

Takes too long to hit the account when deposit is made

### 5/5 — Great Bank

*2025-10-10, version 25.1.32*

I love the easy banking app. It makes banking so efficient.

### 1/5 — Horrible app!!

*2025-09-05, version 25.1.32*

We have regretfully tried Austin Bank for our new LLC. Their app is an absolute nightmare. You will never know how much is due if you have a loan or LOC, unless you can login from a desktop computer. Even then, a password reset will be necessary every. single. time you login. You will need to call your banker with every payment, and make sure your payment was properly applied. It will NOT be properly applied (to interest & principle) unless you do this every single time. They will charge you a late fee if it is not properly applied, and it will be placed on your credit as late. Seriously!! I highly recommend Altra FCU, Bank Of America, and Vera Bank. Their apps are so customer friendly. Everything is what you would expect from a banking app. There are no surprises! I do not recommend Austin Bank!! I’ve jumped through my last hoop trying to make a payment correctly with them.

### 5/5 — Your Bank App

*2025-04-01, version 24.2.60*

Please update this app.

### 1/5 — The worst

*2025-03-15, version 24.2.60*

Idk how hard it is to make a properly functioning app but this one ain’t it I can count on one hand how many time this terrible app has worked with out issue

### 1/5 — Overall Experience

*2025-03-03, version 24.2.60*

My overall experience with this app hasn’t been great. Every so often I will receive a message stating the app is having technical difficulties. The app has been convenient at times, however all the bugs and issues with logging in and having to set my quick balance on has become a nuisance. If Austin Bank truly cares about their customers, they should begin with having a better app for convenience. Do better.

### 3/5 — Can’t log in

*2025-03-02, version 24.2.60*

Will not let me log in. Over and over I continue to have problems with this app, not letting me login

### 1/5 — app rarely actually works

*2025-02-19, version 24.2.60*

i thought you’re supposed to be able to use apps you download, maybe i’m wrong idk

## Frequently asked questions about Austin Bank

### What can I do with the Austin Bank mobile app?

The app allows you to access your account information, check balances, view transaction activity, transfer funds between accounts, and deposit checks using your smartphone's camera. You can also pay bills, open new accounts, apply for loans, and manage your debit card.

### Is the Austin Bank mobile app secure?

Yes, the app uses the same bank-level security that protects online banking. No personal or confidential information is stored on your mobile device, ensuring your data remains safe.

### How do I pay bills using the app?

You can pay your bills using Austin Bank’s bill pay service directly through the app. This feature requires enrollment in the bill pay service, which can likely be set up through your online banking portal or by contacting customer care.

### Can I deposit checks with my phone?

Yes, the app allows you to deposit funds with ease using your smartphone's camera. Simply follow the in-app instructions to capture images of the front and back of your endorsed check.

### What devices are compatible with the app?

The app is designed for mobile devices and requires enrollment in online banking. Features like Touch ID or Face ID for quick access are available on certain eligible devices.

## Version history (last 5 releases)

### 26.1.10 — 2026-04-22

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.2.100 — 2026-02-18

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.2.50 — 2026-01-14

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.70 — 2025-12-08

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.32 — 2025-08-05

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

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## More apps by Austin Bank, Texas N. A.

- [Austin Bank Business](https://appshunter.io/ios/app/austin-bank-business/id1457368447)

All apps by Austin Bank, Texas N. A.: https://appshunter.io/developer/536199243

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*