# Austin County State Bank — user reviews > 53 indexed App Store user reviews of Austin County State Bank by Austin County State Bank, rated 4.68/5 from 294 ratings. - Source: https://appshunter.io/ios/app/austin-county-state-bank/id561639772/reviews - App overview in markdown: https://appshunter.io/ios/app/austin-county-state-bank/id561639772.md - Rating breakdown: 5★ 211 · 4★ 13 · 3★ 10 · 2★ 2 · 1★ 9 ## What do users think of Austin County State Bank? Overall sentiment: mostly positive **Pros** - 👍 Very easy to use - 👍 User friendly - 👍 Easy to navigate - 👍 Love the app - 👍 Works as needed - 👍 Great service - 👍 Works great - 👍 Very helpful - 👍 Fast and accurate - 👍 Helpful knowing account balance - 👍 Best banking app ever - 👍 Flawless functionality - 👍 Makes things easy - 👍 Best access - 👍 Very functional - 👍 Great app, keep up good work - 👍 Excellent app - 👍 Love my small town bank - 👍 Great place to bank - 👍 Great staff - 👍 User friendly app - 👍 Overall great bank app - 👍 Mobile deposit app - 👍 Love having mobile banking - 👍 Simple and convenient - 👍 Deposit, transfer, pay loans - 👍 Love It! **Cons** - 🐛 Can't see account activity - 🐛 Not very convenient ATM deposits - 🐛 Have to call for mobile deposit permission - 🐛 Upgrade issues: duplicate items - 🐛 Attached accounts not showing - 🐛 Mistrust in bank balance - 🐛 Needs more options - 🐛 No way to access account/routing info - 🐛 Can't turn card off in app - 🐛 Requires separate app for card management - 🐛 Face ID option missing - 🐛 Can't connect to other financial apps - 🐛 Deposits not in different color - 🐛 Supper laggy - 🐛 Sometimes doesn't let deposit checks - 🐛 Black screen on deposit - 🐛 Old and clunky feel - 🐛 No option for recurring payments - 🐛 No link to loans for payment transfer - 🐛 Bill payments misleading, need manual calculation - 🐛 Recreate password almost every sign in **Commonly reported bugs** - Can’t see account activity - Duplicate posted items after upgrade - Attached accounts disappearing - Send money feature not working - Laggy performance - Black screen when depositing checks - Username reset twice - Recreating password frequently **Most requested features** - Add cards to app store - Space for invoice number in bill pay - Face ID option - Ability to connect to other financial apps - Different color for deposits - Option to setup recurring payments - Link to loans for payment transfer - Ability to link accounts from other banks - Automatic calculation for bill due dates ## Newest reviews (18 of 53) ### 4/5 — Needs more options *2025-01-04* You can’t make deposits at the ATM because they close earlier than most banks and you have to call to get permission to do mobile deposits… not very convenient ### 5/5 — TS2 *2024-03-11, version 11.0.5812* Great app - very helpful ### 4/5 — James A Cunningham *2024-02-08, version 11.0.5812* Good app ### 5/5 — Excellent *2024-01-29* Very easy to navigate ### 5/5 — It’s goid *2024-01-07, version 11.0.5812* I like it ### 5/5 — Great app *2023-12-15, version 11.0.5812* Works as needed! ### 5/5 — Upgrade Has had many issues *2023-11-29* Since the new upgrade, January 23rd, posted items have appeared twice. I’ve called, they remove, but still if I open my app, say before 8 am, I still find repeat items, then they are gone later in the day. One time, one of my attached accounts was no longer showing. But by later in the day it was there again. So I have some mistrust as to my bottom line bank balance in these accounts. A real mess!! ### 5/5 — Kelly *2023-07-17, version 11.0.5724* Great service !! ### 5/5 — Great App *2023-03-18* It’s really nice to be able to use my account with my phone. It works great ### 4/5 — Improve *2023-02-13* Should be able to add the cards to the app store. would be more helpful. ### 5/5 — James A Cunningham *2023-01-25, version 11.0.5724* Good app ### 5/5 — Excellent *2023-01-09, version 11.0.5724* Very easy to navigate ### 5/5 — Awesome *2022-12-15, version 11.0.5724* Like it!!! ### 5/5 — Banking online *2022-11-28* Very easy to use!! Fast and accurate!!! ### 5/5 — Helpful *2022-11-14* It’s helpful knowing what’s in the accounts and knowing how much money u have ### 5/5 — ACS Bank App *2022-11-09* This is the best banking app I have ever used. Works flawlessly and is easy to navigate!! Thank you ACS. ### 5/5 — Easy to use *2022-10-03, version 11.0.5722* Love this app. Everything is easy to use ### 4/5 — Very user friendly *2022-09-23* One thing I’d like to see is on bill pay, really need a space for an invoice number. ## Most critical reviews (10 lowest-rated) ### 1/5 — Account activity *2026-01-02, version 12.0.250400* Terrible App. Can’t see account activity! ### 1/5 — Functionality *2022-10-19* Send money feature still is not working ### 1/5 — Needs *2022-08-26, version 11.0.5722* No way to access acct n rout info also can turn your card off … requires you to use a whole other app ### 1/5 — ACSB *2019-09-25, version 9.1.5500* Love the bank, hate this app. It has been nothing but trouble for me. It consistently gives me problems. My username has been reset twice. I am very concerned when using it for mobile deposits. ### 1/5 — App *2019-02-23, version 9.1.5409* It’s is supper laggy and sometimes doesn’t let me deposit my checks on the app. Black screen shows up. I like the old app better ### 1/5 — App is old and clunky *2019-02-18* It has the feel of the first generation banking apps. There is no option to setup recurring payments. There is no link to my loans so i can simply transfer the payment instead (oh the horror) of having to write a check to pay a loan at the very bank i have my checking account. Some banking apps allow you to actually link accounts from other banks! The bill payments are misleading. If my bill is due on the 15th of the month with this app i have to figure out how may days ahead of time i need to schedule payment to come out. Other apps i use simply as the due date and IT figures out when the money should be taken out. I’m not a fan. ### 3/5 — Face ID option *2022-07-06* It is so helpful to have the Face ID option. I have it with other banking institutions. ### 3/5 — It’s ok *2021-02-24, version 10.0.5618* Tells me what I want to know. A little disappointed that I can’t connect to venom or other financial apps. ### 3/5 — Deposit vs Transaction *2019-05-24* Would love it if the deposits were in a different color than everything being black and white. Makes it hard to determine which is which? ### 3/5 — Mr. Gunn *2019-02-28, version 9.1.5409* I have to recreate password almost every sign in. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2025-10-21* Love this app. Everything is easy to use ### 5/5 — ACS App *2025-09-17* Very easy to use, transfer money, check account, etc. Would recommend to anyone. Staff is very friendly and knowledgeable. ### 5/5 — Excellent *2025-08-01* Very easy to navigate ### 5/5 — Five stars *2025-07-14* The app is user friendly. Even a technologically challenged individual like me can use it with ease. ### 5/5 — Best peaceful *2025-07-11, version 12.0.250400* I Lovingly it ### 5/5 — James A Cunningham *2025-06-24, version 12.0.250400* Good app ### 5/5 — Five stars *2025-05-06* The app is user friendly. Even a technologically challenged individual like me can use it with ease. ### 5/5 — Best peaceful *2025-04-10, version 11.0.5912* I Lovingly it ### 5/5 — ACS App *2025-04-09* Very easy to use, transfer money, check account, etc. Would recommend to anyone. Staff is very friendly and knowledgeable. ### 5/5 — Easy to use *2025-01-24* Love this app. Everything is easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*