# Austin Recycles — user reviews > 85 indexed App Store user reviews of Austin Recycles by City of Austin, rated 4.80/5 from 1,939 ratings. - Source: https://appshunter.io/ios/app/austin-recycles/id1503567794/reviews - App overview in markdown: https://appshunter.io/ios/app/austin-recycles/id1503567794.md - Rating breakdown: 5★ 1,710 · 4★ 187 · 3★ 21 · 2★ 8 · 1★ 13 ## What do users think of Austin Recycles? Overall sentiment: positive **Pros** - 🚀 Easy to use - 🔒 Reliable reminders - 👍 Helpful information - 👍 Convenient features - 👍 Great user experience **Cons** - 🐛 Accessibility issues - 🐛 Inaccurate address lookup - 🐛 Notification issues **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Ability to view calendar more than a couple weeks out - Option to schedule bulk/brush collection - Ability to schedule drop-off at recycling center ## Newest reviews (13 of 85) ### 5/5 — Great handy app *2025-02-21, version 2023.4.17* This app helps keep track of when recycling is due but much more. I like the notifications of when there will be a change in schedule due to holidays. ### 5/5 — Very helpful. *2024-10-07, version 2023.4.17* I can't remember which week is recycle, so this app saves my butt. ### 5/5 — Useful for a resident *2024-08-04, version 2023.4.17* This app reminds me when to put trash out and I can check for upcoming services easily. I am thankful for the development of this app. -Wooten resident since 2007 ### 5/5 — Very convenient *2024-03-05, version 2023.4.17* I love being able to open the app and schedule a recycling appointment. ### 5/5 — No Need To Watch The Neighborhoods *2024-02-27, version 2023.4.17* The app is so helpful. I am now the first out. ### 5/5 — Useful-not intrusive *2024-02-12, version 2023.4.17* Good to get a reminders. ### 5/5 — Definitely helpful *2024-01-29, version 2023.4.17* Know when to put your trash, recycle, and bulk items out. Which weeks are’ normal’ and which weeks are not. I would recommend ### 5/5 — Me encanta *2024-01-29, version 2023.4.17* Antes tenia que ver con los vecinos para recordar cuando pasaba en reciclaje, y nunca sabía cuando recogerían la basura en los días festivos, ahora siempre estoy día . Me encanta ❤️ ### 5/5 — Does what it promises *2024-01-05, version 2023.4.17* I just started using the app. It has useful information about when my pickups are (good to have during holidays!). And the reminders and details about what’s being picked up each week are great. Is it recycling this week? This app tells me. No more guesswork or missed pickups. ### 5/5 — Great and reliable app *2023-12-21, version 2023.4.17* I like this app because it lets me know when a certain truck comes so I can go to the place it will be at and film it. ### 5/5 — Helpful app for keeping track of when to take the garbage out. *2023-11-10, version 2023.4.17* This app is very helpful. It gives you a reminder the night you need to take out the trash and tells you which cans to take out. ### 5/5 — Super Helpful App *2023-11-01, version 2023.4.17* This app has helped me keep track of which weeks are recycling pickups and which are not. It also tells you when bulk items will be picked up, brush collection and other items collected to garbage, etc. pickup. You can also use it to figure out if you have something that can be recycled instead of thrown in the garbage bin. I recommend this handy app for everyone who has ever dragged their recycling out to the curb, only to find out the next day that it was the wrong week! ### 5/5 — Super helpful *2023-10-20, version 2023.4.17* Notifications about upcoming pickups alone is good enough reason to use the app ## Most critical reviews (10 lowest-rated) ### 1/5 — Calendar doesn’t work *2026-05-18, version 2026.5.14* This app used to be great but is now useless. The one thing you want from this app no longer works. Trash pick up calendar no longer functions. Stuck on holidays. What else would you use the app for? It’s been months. Not fixed even after updates. Bring back the calendar so we can see if it’s a recycle pick up day!!! Ring back the text reminders for pick up!!! ### 1/5 — Was fine until today, not shows wrong date *2026-03-18, version 2025.9.23* It’s march 16, but my app is showing the date as Memorial Day, May 25 2026. There’s no way for me to check whether tomorrow is a recycling day or not, which was all I used the app for ### 1/5 — What happened?? *2025-06-30, version 2025.6.23* The app is totally impossible to use. What did you do with it? ### 1/5 — Needs work *2024-10-09, version 2023.4.17* This app couldn’t find a street address in a neighborhood that was established 75 years ago. Go fig ### 1/5 — Voiceover accessibility is broken. *2024-07-18, version 2023.4.17* I first used this app several years ago. At that time, it worked well. Apparently there has been an update, because VoiceOver Access is now broken. I needed to change my address, and no edit field appears. I am using an iPhone 8, with all current iOS updates that this phone will allow. ### 1/5 — Review gating is cheating *2023-12-06, version 2023.4.17* Review gating is when an app first asks if you like the app before it asks you to rate it. If you say you like it, you are then asked to rate it. If you say you don’t like it, you are asked to send feedback. This is a way to get more positive reviews and less negative reviews in the App Store. It’s a way to game the system. As long as this app implements review gating, I will give it one star. ### 2/5 — Notifications are garbage *2023-11-24, version 2023.4.17* The notification text is too wordy. I just want to know if it’s my recycling day or not. Instead I get two paragraphs about composting and whatever you have to say about garbage and recycling gets truncated. The notification should tell me which cans to put by the curb and when. Please fix this annoying oversight. ### 2/5 — Nothin *2020-10-08* This app is horrible. Giving it 5 stars is an injustice to the poor people that developed it. I don’t understand how anyone could give it 5 stars. Here’s the deal. You can’t see the calendar more than a couple weeks out. You can’t look up bulk/brush collection. You can’t schedule a drop off at the recycle place or even see where it’s at. 5 stars to get a notification that tomorrow is trash day? C’mon, y’all... **Developer response:** Hello, We are sorry to hear about these problems with this app. Please email us at support@recollect.net with the above report and the name of the app that you are using. We always welcome suggestions on ways to improve our products and services. -Michelle @ ReCollect Systems Inc. ### 3/5 — Bulk trash 78724 *2021-03-22, version 2020.12.4* I don’t know why our east Austin hood was chosen to have the “call for bulk pickup” , it was a bad decision, people are dropping off their bulk garbage/trash in our subdivision. And neighbors aren’t able to get rid of our bulk, too many that don’t have access to computer or computer knowledge to request a pickup. ### 4/5 — Great *2023-01-25, version 2022.9.24* 👍👍👍 ## Most praised reviews (10 highest-rated) ### 5/5 — Love it! *2025-05-28, version 2023.4.17* I was able to schedule an appt for my tree limbs to be picked up. Super easy to work with and to top it off love the reminder about trash day.. I use to wait and just see what my neighbors all had out lol ### 5/5 — Very helpful app! *2025-05-10, version 2023.4.17* I scheduled lumber pick up service thru this app. Very easy to use. And they did come to pick up the lumbers on the scheduled day. I love the smooth user experience via this app, save lots of time waiting online to talk to customer service. Very helpful and convenient! ### 5/5 — Recycle *2025-05-04, version 2023.4.17* Great service that benefits the city and its customers ### 5/5 — Helpful in many ways *2025-04-02, version 2023.4.17* I use this app to remind me which days to put recycling out. Additionally, it has a great search feature about what to do with different discarded items - compost vs recycle vs trash. Never realized I was doing some of these wrong until I used the app. Also useful for setting up drop-off at the hazardous waste facility. ### 5/5 — Great service! *2025-03-10, version 2023.4.17* Great reminder! ### 5/5 — So much easier *2025-03-10, version 2023.4.17* I went to the City of Austin website as I regularly do to schedule a bulk trash pick up where I saw the notice of this new app. Besides being able to schedule pick up I found that I can also make appointments to drop off recyclable items that aren’t picked up curbside. Then if all that wasn’t making life easy enough I get a notice the day before trash day of which bins to put out. Absolutely stunned at how well this app works!! ### 5/5 — A helpful app *2025-03-03, version 2023.4.17* Wow! This app is easy to use and gives good information. ### 5/5 — Simple, fast, effective, useful *2025-02-28, version 2023.4.17* I’m super impressed with this app - it does everything you want it to do, quickly, with no fuss. I sort of had low expectations because it’s a government app, but… it’s just really solid. Whoever made this… can you sort out the State & Federal government websites next please. ### 5/5 — My Perception *2025-02-24, version 2023.4.17* Weekly Trash Pickup is done efficiently and consistently. I have the upmost respect for the work done by the employees that drive the trucks and pickup the trash. ### 5/5 — Hard at work *2025-02-23, version 2023.4.17* The team are always hard at work appreciate their attitude. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*