# Australia Post Travel Card — user reviews

> 51 indexed App Store user reviews of Australia Post Travel Card by Australia Post, rated 4.40/5 from 2,882 ratings.

- Source: https://appshunter.io/ios/app/australia-post-travel-card/id1466915930/reviews
- App overview in markdown: https://appshunter.io/ios/app/australia-post-travel-card/id1466915930.md

## Newest reviews (10 of 51)

### 2/5 — App keeps crashing

*2026-03-16, version 8.0.0*

App works fine for a few days then keeps getting stuck on “forgot your password”. Have to delete app and reinstall to make it work. Annoying!

### 2/5 — Exchange rate gouge

*2025-12-10, version 8.0.0*

Compared to market rate on the currency exchange  it cost me an additional 5%.

### 3/5 — Difficult to balance.

*2025-11-11, version 8.0.0*

I find the transactions details are not all loaded in a timely basis, although the balance is correct. And on the web the format, you need to go into every single transaction to get any detail, so again hard to balance and review easily.

### 2/5 — Needs some enhancement

*2025-11-09, version 8.0.0*

This app inexplicably presents a white screen with ‘Forgot Password’ when I open the app. No button to press, & haven’t even attempted sign in yet, it’s like it has a tantrum every few days. Very annoying as requires uninstall & re-set up each time - not great considering it’s financial & designed for overseas use.

### 2/5 — Unable to load my card

*2025-10-07, version 8.0.0*

I am unable to load my card overseas despite notifying my bank.

### 1/5 — MasterCard overrules my banks instructions

*2025-08-20, version 8.0.0*

I asked my bank to send two tier authorisation to my email as I have a new SIM card while in Europe. 
But wait! MasterCard overruled this and asked for my Australian mobile phone number.
When I complained the customer service officer (who was extremely difficult to understand despite my years of experience as a teacher of English as a second language) she said MasterCard had received complaints about this but had done nothing. I would not recommend this card.

### 1/5 — Glitchy, unhelpful mess

*2025-07-12, version 7.0.0*

Can never get money topped up, continual errors, customer service slow and unhelpful. Would not recommend to anybody. Get a wise card instead, you’ll be better off.

### 2/5 — Clunky

*2025-07-08, version 7.0.0*

This card was a last minute backup when our Wise card was hacked. It’s tricky to use, we called their Asian helpline who put a 7 day freeze on our ability to transfer funds as we’d had too many attempts at making it work. There is no phone tap option, you need to use a physical card. Unimpressed. Still waiting to be able to upload some cash.

### 4/5 — Cruising overseas

*2025-06-20, version 7.0.0*

Getting there slowly for us oldies

### 5/5 — Great Way to Buy Online

*2025-06-18, version 7.0.0*

Use instead of a credit card,

## Most critical reviews (10 lowest-rated)

### 1/5 — Why

*2026-08-19, version 9.0.1*

Why can’t I upload less then $100

### 1/5 — Terrible app

*2026-07-24, version 9.0.1*

Unable to access app while overseas recently.

### 1/5 — Never works

*2026-07-21, version 9.0.1*

I have tried multiple times to use at different stores, banks, atms over France and Italy. Even in Singapore airport. It never worked. We called multiple times was not fixed.

### 1/5 — Hopeless

*2026-06-17, version 9.0.1*

Thought I would give it another chance as we are travelling soon. Once again error message on using Westpac card. Will apply for a different card and cut this one up. Unsure why I am bothering with a review no one contacted me last time

### 1/5 — Worst travel card

*2026-06-09, version 9.0.1*

Worst travel card you can use. Loaded money on to this card for use in the United States tried to pay for a hotel with it but for some reason was unable to pay. Investigated and realised they had decided to lock my card for “suspicious behaviour”after hours on the phone for multiple days they still refused to unlock my card. Worst customer service worst card stay as clear away as possible. So much frustration

### 1/5 — So painful to use

*2026-01-18, version 8.0.0*

This card is the most painful part of our holiday! The app never works, I need to delete and redownload it every time I want to use it and it requires an sms text confirmation to upload the money - absolutely genius when you’re in another country and don’t want to pay a fortune for international roaming 🙄🙄

### 1/5 — Useless card in Japan

*2025-11-26, version 8.0.0*

Couldn’t use it for many purchases, couldn’t use it for Suica card, couldn’t use it for Apple Wallet in Yen, it got unexpectedly frozen by MasterCard, online support was useless and phone contact hopeless.

### 1/5 — Always a drama

*2025-10-28, version 8.0.0*

If I don’t use the card for a few months I have problems logging on

### 1/5 — Aust post Platinum travel Mastercard

*2025-10-13, version 8.0.0*

I will never use this card again. The support is terrible and I was not called back prior to travelling overseas which meant I had to quickly find another card to take.

### 1/5 — App rarely works

*2025-10-04, version 8.0.0*

I continually try to upload money. Keeps saying transaction cannot be processed. Tried different cards. Different apps/phones. Same issues. Very hot and miss. Mostly miss

## Most praised reviews (10 highest-rated)

### 5/5 — Checking card

*2026-08-06, version 9.0.1*

Worked it out with not much trouble

### 5/5 — Aus post travel card

*2026-07-14, version 9.0.1*

The aus post travel card is honestly the easiest card to used! I highly recommend it!

### 5/5 — Auspost travel card

*2026-05-02, version 9.0.0*

Great travel card. Highly recommended.

### 5/5 — Ease of use

*2026-04-14, version 8.0.0*

Very easy to load up & use. Very easy to transfer between currencies. Safer than cash.

### 5/5 — Best card in overseas

*2026-01-02, version 8.0.0*

This card is the best

### 5/5 — APTC

*2025-09-14, version 8.0.0*

Love this card. Easy to load money onto and so quick and easy to change currencies. We have been using it for a few years now. 
I highly recommend it.

### 5/5 — Australia Post Travel  Card

*2025-08-28, version 8.0.0*

Very easy to use. And so easy to put money on. It’s great

### 5/5 — Best set up

*2025-07-24, version 8.0.0*

Fantastic ! Great feature is instant reporting !

### 5/5 — Worth while

*2025-07-11, version 7.0.0*

Very happy

### 5/5 — Excellent card

*2025-06-26, version 7.0.0*

So easy to load and use.  Brilliant

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
